We have been going to Cedar Creek Eye Care for 3 years and have nothing but great things to say…read moreabout the office and team. Everyone is very professional and personable. Office is clean and comfortable. They have a nice assortment of glasses for both kids and adults. Dr Reyes is great and Abbie was very patient in helping me pick out my glasses! Highly recommend the office.

Customer service was great! Everyone was pleasant. The woman who took me back and did the initial…read moreexam was outstanding! My gripe, not everyone has a lot of money and going through the CCE for my prescription was expensive, it was never explained to me that I could go elsewhere and possibly save around $100. Which I learned later was an option. It seemed like a dishonest sales tactic. All I'm saying is buyer be aware of your options. Service was great! They are clearly having a problem collecting from insurance companies if they are resorting to shady sales tactics. All that said, I will go back.

This was the worst optometrist experience of my life. The eye doctor was okay. However, no advanced…read morewarning was given that my eyes would be dilated and this is first time ever that I was not given a copy of my prescription. The optician was horrible. He was absolutely no help with picking out & fitting frames and their selection is severely limited. He also appears to have no clue how to adjust frames. I went back several times for adjustments without success. In fact, the last time he made the situation worse. I finally got so frustrated I went back to my old glasses. This was a huge waste of both time and money!

After a dealy in getting my glasses, I was contacted by Jim Hurlbert of the Alexandria office of…read morethe firm. I was given excellent service and a quick response to my concerns. I am very pleased with my new glasses and the service that the Berryville office provided. Rev. Dr. Ken Patrick

Dr. Amanda Morris and Tish who works with customers fitting glasses are phenomenal. The person…read morebooking and rescheduling appointments on the phone needs to learn some basic customer service skills. I had to reschedule a missed appointment, because of an extremely stressful week, and she treated me like a criminal and like she was personally insulted that I had the audacity to miss an appointment. After telling me I couldn't reschedule until I paid a $35 missed appointment fee (its not what you say, its how you say it) she booked me 5 months out. Lady, you should learn how to smile when you talk and try not to take things so personally. Yes, that's what it felt like...like I did something criminal by "missing an appointment." Like I was going I flee the country without paying you $35 before you would consider rescheduling my appointment. Life happens. I've spent thousands there over the years. There are other practices around. I did not appreciate your tone.

I just had an appointment here yesterday & can't say enough good things about the Doctors, Dr…read more Robson & Dr. Morris plus the staff! They are so thorough & take the time to listen to you! They are all so kind & helpful! I definitely recommend them to anyone looking for an Optometrist!

I have never been to a doctors office that was just so caring about my daughter eyesight. The staff…read moreand the doctor were absolutely the most kind hearted people I've ever seen working in a Health field like that. There should be more people like them. I will never go to another eye doctor I'm so grateful that I came across Eyepro. Thank you all again you both are amazing

Amazing doctor! I've been having difficulty getting a prescription that was correct. I have an eye…read moreissue from childhood. The doctor completely understood my issue & was very professional! Wonderful experience. Highly recommend!

A wonderful, locally owned, independent optician. Dr. Rebuck is knowledgeable and thorough (much…read moremore than optical "chains"), and his staff is wonderful. I highly recommend!

Staff is very friendly and knowledgeable. I had a very thorough eye exam and everything was…read moreexplained to me by the doctor. I have been going there for several years now and recommend

I've been going to the Optical Center for many, many years. The staff is very skilled at fitting…read moreand adjusting glasses. The prescriptions have always been filled perfectly! Repairs? That too!! I dropped a pair of glasses on a gravel road while walking my dogs. Two days later I found them after a car had run over them and done some severe damage. The Optical Center was able to put them back in shape! I appreciate the friendly and talented staff.

I have been going to The Optical Center in Winchester, Virginia, for years and have never thought…read moreabout going anywhere else! All the employees are wonderful and do an excellent job. When one purchases glasses from them, they take excellent care of any repair needs in a timely and most cost effective way often for free as part of their customer service. For example, I have taken in glasses occasionally that were pretty badly bent after accidentally sitting on them and they were able to straighten out the glasses good as new right on the spot. Also, in this shop, when it is a quick repair, you can watch them work on your glasses...pretty amazing craftsmen. Friendly, professional, personable, and tend to remember who you are as a regular customer. I very much enjoy going there to purchase and repair my glasses. By the way, nice selection of glasses. Have never failed to find a pair I liked. Highly recommend this business!

I did a review on Google a few months back about their terrible customer service! Now they have…read morecharged my insurance company the max for the cheapest reading glasses and told me when I was there I could only get them off of one of two racks!! now they have broken and just a few months. Very cheap terrible place.

I was in need of a new pair and I just didn't want to go the WalMart way or Big chain Crafty…read morewhatever. Not because I think the employees there don't need paying customers too, but not this guy not this time. I found this one stop shop, custom(ER) focused, brilliant work, owner operated friendly staff. The young lady that helped at pickup was very helpful and knew the fit wasn't just right and quickly fixed the problem by having the Owner finish adjustments. It was so fast she took the glasses, turned a fan on bent them suckers like she was just you know bending my new glasses. I put them on and BAM no kidding perfect fit.

Traveling through town, hubby broke his glasses We called…read moreand they couldn't have been nicer, told us to come on in! They fixed the frame, wished us well and off we went!! Thank you very much!!!

My frames wore out, but the lens were still in good shape and the prescription hadn't changed. I…read morecalled around to several eyeglass stores in the Front Royal area who were not particularly helpful at trying to find frames that would fit my lens. The woman who fit glasses at the Optical Shoppe went out of her way to help me and find a solution. She researched the issue and found five frames that could fit my lens. I found one that I really liked. By going to the extra effort, she saved me getting another examination, buying new lens, and incurring hundreds of dollars of added expense. I've become a convert!