I was in need of a new pair and I just didn't want to go the WalMart way or Big chain Crafty…read morewhatever. Not because I think the employees there don't need paying customers too, but not this guy not this time. I found this one stop shop, custom(ER) focused, brilliant work, owner operated friendly staff. The young lady that helped at pickup was very helpful and knew the fit wasn't just right and quickly fixed the problem by having the Owner finish adjustments. It was so fast she took the glasses, turned a fan on bent them suckers like she was just you know bending my new glasses. I put them on and BAM no kidding perfect fit.

This place is great! The staff goes out of their way to help you find the perfect glasses to meet…read moreyour needs. They take customer service to another level. They also have a good variety of frames. I would highly recommend The Eyeglass Factory!

This review is of the Optometrist, not the retail center for glasses as the ladies there were…read morewonderful. Dr. Kalra, however, had terrible "bedside" manners, truly inexusable, wouldn't answer basic questions, was terse, wouldn't even tell me the degree of vision degradation that I had (I answered this for myself with a 5 min google search using the diagnosis code, I have mild far hyperopia, far sightedness). I explained I hadn't been to an eye doctor in 20+ years and he didn't give me more than a few sentences, didn't even review my family medical history with me (which includes major macular degeneration). In summary, the ladies selling the glasses are great but the physician is a waste of your time and money if you have any reasonable expectation of physician/patient interaction.

Would be nice if they answered their phones!!! After reading other reviews this place should just…read moreshut down!

I've been going to the Optical Center for many, many years. The staff is very skilled at fitting…read moreand adjusting glasses. The prescriptions have always been filled perfectly! Repairs? That too!! I dropped a pair of glasses on a gravel road while walking my dogs. Two days later I found them after a car had run over them and done some severe damage. The Optical Center was able to put them back in shape! I appreciate the friendly and talented staff.

I have been going to The Optical Center in Winchester, Virginia, for years and have never thought…read moreabout going anywhere else! All the employees are wonderful and do an excellent job. When one purchases glasses from them, they take excellent care of any repair needs in a timely and most cost effective way often for free as part of their customer service. For example, I have taken in glasses occasionally that were pretty badly bent after accidentally sitting on them and they were able to straighten out the glasses good as new right on the spot. Also, in this shop, when it is a quick repair, you can watch them work on your glasses...pretty amazing craftsmen. Friendly, professional, personable, and tend to remember who you are as a regular customer. I very much enjoy going there to purchase and repair my glasses. By the way, nice selection of glasses. Have never failed to find a pair I liked. Highly recommend this business!

I have never been to a doctors office that was just so caring about my daughter eyesight. The staff…read moreand the doctor were absolutely the most kind hearted people I've ever seen working in a Health field like that. There should be more people like them. I will never go to another eye doctor I'm so grateful that I came across Eyepro. Thank you all again you both are amazing

Amazing doctor! I've been having difficulty getting a prescription that was correct. I have an eye…read moreissue from childhood. The doctor completely understood my issue & was very professional! Wonderful experience. Highly recommend!

A really quality place. Ali is a great guy with amazing taste. He hand picks frames from designers…read moreworldwide. Really unique pieces. Also a great experience, didn't feel rushed at all. Definitely recommend.

Legacy Vision Center used to be Lindsey's but is under new (past 1 1/2 years) ownership. I went…read morethere to purchase new lenses for my new frames, which I had purchased in Charlottesville, thinking that was the place to go for pretty and somewhat unique eyeglass frames. I was amazed to see frames at Legacy as nice if not nicer than what I had been looking at in Cville. This is the place I will begin looking for my next pair of eyeglasses. Back to the lenses - Ali, the new owner, was beyond helpful and pleasant. He has worked in the industry for years and really knows his stuff. I'm so happy with my new glasses. The lenses are perfect. I highly recommend this shop for frames and/or lenses.

As I do not have eye insurance, I am very careful where I spend my money. This is my second annual…read more eye exam at My Eye Doctor. The staff is super friendly and helpful. I especially like Dr Refahi - she was proficient in giving my eye exam and very thorough in explaining the changes in my prescription. She truly cared about the health of my eyes and discussed my lifestyle (time on the computer, my difficulty threading a needle when sewing, and sun glare off the river while kayaking) in order to give me the best advice possible on appropriate eyewear. The staff then used this information to help me select the best lenses and frames. Even better for me, the cost was considerably less than I had been paying for eyewear in the DC area. So, Great Dr, friendly and efficient staff, less expensive eyewear!!

Appointments are a month or more out. If you don't confirm your appointment the day before you…read morewill be moved to over flow and told that you will need to reschedule because the doctor is over booked. In all of my years I have NEVER been treated like this by any business. I do not care how good the doctor may be or not be, because their front office is seriously flawed. Block out the day before your appointment as a day off because you will need to respond to their late notifications by a certain time. They also will tell you that they tried to call all the Friday before however your phone will mysteriously have zero record of any calls from them. Many more businesses that will treat you more like an adult than a 5 year old. Stay Away!!!!

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

The service for purchasing glasses was unsatisfactory. I could not use the glasses once I received…read morethem. They would not refund that total amount that I paid when I went back to return them. They were expensive, I expected better as they had good reviews. Very unfortunate as I did receive great care from Dr. Mohanan. If you happen to go here, don't purchase the glasses from them, go elsewhere.

I moved here from out of state and needed to find a new eye doctor. Everyone here is so…read morewonderful--professional, caring, and so helpful. Dr. Rebuck makes you feel at ease, and the staff helped me pick out frames I really like, ensuring that they fit great, too. (I wish I had everyone's name, but I can give a shout-out to Dedra for her help with my glasses.) Definitely will make this my go-to for eye care going forward.

A wonderful, locally owned, independent optician. Dr. Rebuck is knowledgeable and thorough (much…read moremore than optical "chains"), and his staff is wonderful. I highly recommend!