Exchange/Refund policy warning! I bought a pair of scrub bottoms yesterday and I have the receipt…read more(just for background info). I asked the cashier at the time would I be able to exchange the large scrub pants for the large/petite scrub pants? Yes just save your receipt! I was cutting it close to times so changed into the scrub pants in the fitting room and I asked the cashier if I could just give her the tags to pay and she said yes and took them. Plot twist you cannot exchange or return anything that does not have a tag attached to it. today I didn't even want to return I just wanted to exchange the pants. I was told no. I was very polite and explained/reminded the cashier that I did not have the tags because she took them. So in the future, although they have nice scrubs, I will not be returning. I paid $35 for a pair of scrub pants that I can't even wear at work because they're too long. I didn't know when I was inside the store if they were gonna be too long because I had my sandals on my feet and I knew I would be wearing tennis shoes and I thought my tennis shoe would make the difference and they wouldn't be too long.

Had a nice selection, it's in the mall so parking was easy and the clerk was very helpful.read more

Previously I had to drive a long mile to get my scrub. I couldn't believe to get it in Dulles town…read morecenter which is near me. The lady at the store is Very professional. They have limited but to the point products. Love it there!

I just had a horrible experience with a young lady who works in this store and this is not the…read morefirst time i have seen her. I wasn't greeted she had a "friend" leaning on the counter. I asked her multiple questions for help in sizing and colors and she sat there and said "i don't think so" . I left and will probably not come back i refuse to by from a helpless and negative attitude store.

Ordered a backpack online but because there were a couple factors that left me wondering if it…read morewould be cancelled, I decided to call the store and see if they had one in stock and would honor the price I paid for it days ago. Tara was able to find the bag in a different color which I was fine with to place it on hold for me and honor the price I paid online after showing the receipt. She also pointed out that there were patches that would be included with my purchase (I added a pouch and pants) which was a nice surprise! All in all, great experience from over the phone to checkout. Will definitely come back due to service alone.

Very friendly staff. Upon walking in your greeted and asked if you need help…read more The store was fully stocked and very clean. This location has a bigger clearance section than the other locations. But the XL+ clearance items are usually sold out. They have sanitizer and the employees were wearing masks properly. Which is a plus during C-19. Also the store had good ventilation and the AC was on which is another plus. The cashier and manager were both very friendly, Highly professional & social. The general crowd is middle class really. Mainly Police, Fire & Military customers. The noise level was normal for a retail store. Mainly adults shopping. No kids really. It's located inside a shopping center so parking is not really a issue. I was asked to pay via Credit Card. So unsure if they aren't taking cash permanently or it was just temporary for that day. I would call before going. Overall A++, Just wish they had more XL+ clearance items. Love 5.11

Great service. Great care in what they produce. Professional and friendly staff. Competitive…read morepricing.

We have partnered with Signet for many years to complete our branding from staff shirts to hats to…read morecooking aprons and more- Signet comes through on quality and service. The pride they put in their work shines at our work!

Outstanding customer service. Great products with a professional knowledge of military memorabiliaread more

My nape pad was missing upon turning my CIF in for EAS. USMC real nape pads are extremely hard to…read morefind, no military surplus stores in the area had any for weeks so I checked out this website and decided to bite the bullet. It was a bit pricey however it's better than filling out a missing gear statement and getting investigated for missing gear. Ordered late on Friday afternoon and it came early Monday afternoon. Brand new still inside factory packaging with original manual. Thank you FMJ

Very helpful and responsive. Our shirt was customized quickly. They were able to get the…read morecorrect size for me.

We went early in the summer (June) and early in the morning. Great service and they pulled up my…read moreson's school, so no problem figuring out what he needed. They had everything ready super quick. We checked out very quickly. I'm sure if you go later in the summer, then it could be a while. So, recommend early summer and get what you need. Very well organized.