Went through a great annual eye exam. Received professional and knowledgeable service from Dr…read more Bruce Keenan and all members of the staff. Ordered products to receive later was done very fast and accurately.

We have been going to Dr. Keenan with our entire family for over 15 years. He is exceptional in…read morehis manner and seems to be very careful with our diagnoses. He has caught issues that other doctors missed and has worked with our other doctors when necessary.

I liked Dr. Fink. He was very knowledgeable and polite. I needed a prescription for eye drops…read morethat the insurance required the physician's prior approval. I ran out of my medication waiting for the approval, only to then learn that Dr. Fink doesn't do prior approvals. His office told me I could get a Good Rx card. The pharmacy advised the medication would cost $300 with the Good Rx card. Thankfully, my general practitioner provided the prior authorization and I was able to get the prescription for $30.

Dr. Deiboldt and Dr. Fink share a practice in Front Royal and in Winchester, VA. Dr. Fink is very…read morehighly regarded throughout the area as a surgeon (especially cataract surgery) and Dr. Deiboldt is one of the most professional, thorough, and knowledgeable optometrists I have ever visited. Many of us have had occasion to visit optometrists to get fitted for prescription glasses, but Dr. Deiboldt goes the extra mile to make sure that he covers every possible option before recommending the best remedy that is right for you.

We have been going to Cedar Creek Eye Care for 3 years and have nothing but great things to say…read moreabout the office and team. Everyone is very professional and personable. Office is clean and comfortable. They have a nice assortment of glasses for both kids and adults. Dr Reyes is great and Abbie was very patient in helping me pick out my glasses! Highly recommend the office.

Customer service was great! Everyone was pleasant. The woman who took me back and did the initial…read moreexam was outstanding! My gripe, not everyone has a lot of money and going through the CCE for my prescription was expensive, it was never explained to me that I could go elsewhere and possibly save around $100. Which I learned later was an option. It seemed like a dishonest sales tactic. All I'm saying is buyer be aware of your options. Service was great! They are clearly having a problem collecting from insurance companies if they are resorting to shady sales tactics. All that said, I will go back.

what a difference! Staff was polite, punctual and seemed very committed to making sure that my…read moreexperience was pleasant. They explained everything and the manager came and explained everything and made sure that everything was to our satisfaction which it truly was all the staff were incredibly nice and the selection of frames arranged from size small to large, and the prices were comparable.

Dr. Morrison is great and takes his time to do his job and answer your questions thoroughly. That…read moresaid, I was at my appointment for a very long time -- including the waiting time prior and slow speed of the whole process, about two hours. I had to come back to get dilated, and I waited just for that for over an hour. Bottom line: Great, thorough care but at a cost -- your time. Plan wisely.

I went here to get what I think of as "the works"--eye exam, glasses, contacts. It was my first…read moretime there, but these folks were great every step of the way. I was very impressed by the high level of technology and the higher level of professionalism by the Dr. And, when it came time to pick out my frames, the team there really gave me a top-notch experience. They were great in communicating with me as my glasses and contact were ready. And, they made me feel like they were as excited about my new frames as I was. I highly recommend this crew.

Absolutely ridiculous! Not only was Dr. Garringer extremely rude to me, on the day of my…read moreexamination, I am disabled and required a ride to get to my appointments. I informend them of this. After the horrible first exam, they set up an appointment for me to come back to try contacts. I waited in waiting room, never saw the Dr. ( Thank You ) , I go upstairs where they inform me that they don't have any of the contacts, that she prescribed, for me to try on. You guys set up the appointment. Are you telling me that the Dr couldn't have looked at my exam before I got there and chose the contacts prior to my appointment. My sister had taken off of work. What a waste of time! I go have my new glasses made because I am desperate. Costing me almost $700. I start getting really bad headaches. My primary care dr suggest I get my eyes checked again. There is no way I am going back to Winchester Eye Specialists. I head to LensCrafters Dr. Hong. Great man and Dr. the prescription Dr. Garringer gave me was so very wrong and I have to get new lenses costing me an additional $700. I am so mad because I then receive a bill from Winchester Eye Specialists saying what I paid them for the exam was not enough and they want an additional $100.00. Are you kidding me?????!!!!!! After they treated me so poorly, wasted my time and gave me the wrong prescription. I tried to reason with them explaining all the issues and how I felt I had given them enough money for such horrible service. They insisted the money was owed and that it would be sent to collections ruining my wonderful credit. I explained that I would shout it from the mountaintops how I feel cheated, bullied and would make sure everyone I know would never to go there and that is what I am doing. Trust me, for better cost and service go to Dr. Hong at the Apple Blossom Mall. He is excellent.

In the last two years I've had three appointments with this team. The Doctors and the techs have…read morebeen professional and caring, but the workers at the front desk are HORRIBLE. They ALWAYS act as if you are interfering on their day; they ignore you as long as they possibly can, give you heavy sighs as you speak, don't make eye contact EVER, and give you a general feeling that you are the worst person they have ever had to deal with. Each time I visit, I leave wondering why I bother to give them my custom. My husband thought I over blow how rude they are, until he went yesterday. He was stunned!

Best customer service and eye exam experience. Very knowledgeable & helpful! He explained…read moreeverything g that he was doing, very comfortable throughout the exam.

From the owner: Dr. Seung Woo Hong is the local eye doctor to see for all of your eye care needs in Winchester, VA…read more As your local Winchester optometrist, Dr. Seung Woo Hong can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 1850 Apple Blossom Mall Road Winchester, VA 22601 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

I see multiple eye doctors for the chronic dry eye that has plagued my life since I first felt the…read moreeffects of ocular rosacea a little over a year ago. I live in Arlington, VA, but my favorite eye doctor is actually Dr. Eisele in Winchester. I drive there routinely for MiboFlo treatments, which are only offered at two practices in the state. (MiboFlo is a much more cost effective dry eye treatment than Lipiflow, in my opinion, because a technician operates a small wand directly to place a high but safe level of heat on your eye lids and unclog those glands while Lipiflow is a machine that cannot be individually set for different sized people/lids. Also, with MiboFlo, they manually express the lids later to guarantee as many glands as possible get unclogged to start properly functioning again.) I see a real difference every time I have this procedure done, and the people there always make me feel heard and do their best to address the stress that often exudes from dry eye sufferers like myself. It is completely worth the 1.5 - 2 hour drive for this procedure and the service I experience each time I visit Eye Associates of Winchester. There is always a long wait as Dr. Eisele's time is highly sought after for her expertise, but it is worth it for the time she takes to evaluate you and treat you thoroughly. All of the staff there also make you feel welcome and will do their best to help you however they can, and they do it with a smile. Graham and Dara are very knowledgeable and accessible as well, and both have helped me outside of the office in moments of panic related to my eyes. I have never had a bad experience there. I always feel a little better both physically and emotionally when I leave that office, which for me means a lot, since having this condition can really affect your quality of life and subsequently how you feel about it.

This was my first visit since the merger, and unfortunately, I was disappointed…read more The wait times were already terrible at the previous practice, and sadly, the new location is no better. I waited TWO HOURS past my scheduled appointment time before I was finally seen by the doctor which was for less than five minutes. If they are unable to keep up with their scheduled appointment times within a reasonable window, perhaps they should consider scheduling fewer patients per day. Patients' time is valuable too, and waiting two hours past an appointment time is simply unacceptable.

Very helpful, friendly and knowledgeable staff! Sarah is amazing!…read more The selection is sometimes not the best but I've been able to order the frames I was looking for. The staff is top notch

I had already given Pearl a good review before but they have deserved another great review for a…read morecompletely separate experience. They care. They just do. If you needed eye glasses, let them help you.

Great place, and the eye doctor next door is even better. He was very gentle, very pleasant, and…read morevery smart. I was 20 minutes Late to my appointment and he still fit me in without making other clients wait. Receptionist was extremely friendly too. The LensCrafters next door had great people and were more than willing to help. All in all just a great place and will be going here for all eye problems!!

Excellent, helpful staff, they run promotions frequently, haven't had to wait very long for…read moreservice, good selection, free adjustments if you purchase your glasses there, all around a positive experience.