SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a mess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around. read more

Awesome!! Customer service was on point! I like the fact that he was honest about the extent of my repairs. I will bring my phone bring when I am in need of repairs!! read more

Awesome job! Very honest business. My phone was cracking and come to find out is was only the case. Smh! Very good patient. I will return!

I've bought at least 2 phones from here, had a phone serviced and a battery replaced. They do a wonderful job of giving you a deal and making sure you have the best service! read more

If I could give them 10 stars on a five-star rating, I would. I've been there about 10 times over the years, and EVERY SINGLE TIME they've managed to completely resolve my issue. In fact, after going to the nearby Verizon store first today, I was told to either buy a wireless charger (which wouldn't work as I have something glued to the back of my phone case) or just buy a new phone (a prong from my charger broke off inside the charging port, leaving me unable to listen to music [I hate AirPods, plus I connect my phone to my car's sound system]). I drove across the street, and they were able to fix it within 10 minutes. Along with the cleaning and getting a new protective glass installed, it set me back a whole $35. Also, the service has been friendly - dare I say outstanding - on each of my visits. TLDR: the employees at Verizon and other such stores are primarily salesmen. They want you to buy something, and they aren't super well versed in how their products actually work. The guys at Super Smart phones have YEARS of expertise, can fix nearly everything, are great with customers, and have extremely reasonable prices. The only drawback is it's a little hard to find. It's in a standalone building right next to the Sunoco gas station, directly across the street from Springfield Plaza read more

OK, so about these guys.... They're phenomenal. Took my Android to them yesterday after becoming super frustrated dealing with the Sprint Store personnel (who treat you like a giant rib roast in a lion's den the moment you walk into their stores) who aren't the least bit interested in anything that doesn't sound like SELLING YOU A NEW PHONE. #thirsty I detoured away from heading to the Sprint "service center" in favor of these guys, remembering I had another phone there that had a charging port and motherboard repair ($85) done. Why not hear what they had to say. It wasn't like I didn't ALREADY know what the Sprint folks were gonna say. The owner, Norri, is actually an engineer so you can tell fairly quickly that he knows his way around the internals of a phone. Now THAT is EXACTLY what I was looking for! These guys replace charging ports, screens, fix motherboards - whatever it takes to get your phone back functional. They sell refurbished phones and service Ipads too. The store itself is around back of a little two story office building there on Old Keene Mill Rd. A hidden gem, and the perfect antidote to the hoard of marauding hyenas that cell carriers have become. Nice to find honest, reasonable, fairly priced service. read more

Much better than a mall kiosk!! I came with a broken screen and found out that there was so much more that needed fixing! These guys helped me out and even stayed 30 minutes after closing time to make sure I heard a fixed phone. Will be coming again read more

HIGHLY recommended place!!! So my son terribly cracked my screen and I was dreading fixing it because I know it can cost an arm and a leg. But I heard about this place through a friend, so I called in and Solo helped me out immediately. He told me he had an extra screen in stock but also said that if I wanted a different one, he could order it and it would be in by the next day. I decided to go with what he had in stock bc I couldn't wait anymore. Came in the same day and Solo replaced it within a matter of minutes. My phone was also completely functional afterwards, it was like nothing ever happened! Prices are EXTREMELY affordable compared to most other places and the mall kiosks (those places are ridiculous) I've also referred a couple of people here after my wonderful experience, and they also thanked me for the recommendation. read more

I have purchased two used iphones from these guys - very helpful and professional staff. Most importantly - these phones look and work great! I like that I can put my hands on the phone, check it out and try my SIM card to make sure it works before I leave the store. They also sell the basic accessories, like screen covers and cases - very affordable. *** They have a 30 day warranty on phones, which gave me peace of mind. *** I also had questions about a MacBook air repair, and they gave great advice. I plan to bring my computer in for a diagnostic. read more

Recently bought a refurbished phone at full retail and there was an incident within the first 30 days as in the screen came off. I went back to the store and was quoted retail price on a fox, no mention of the current Groupon promotion that was about 20 percent less. I left and took the phone to another store for repairs whom I know and trust. They couldn't explain how it happened but they didn't see the expected glue residue on the glass which I was told was a replacement. So, the refurbished phone may not have been to factory spec with the proper amount or curing of glue for it to have popped off as it did. I don't know the source of the refurbished phones, but I would tend to patronize a business that will work with a customer, and one that checks the phones or refurbishes the phones on site. I do know that we removed no adhesive from inside the phone, and from past experience, Apple products tend to be well glued. In the end, there was no real advantage to the transaction, having to go out of my way to return with the broken phone to a store that seemed not to care about long-term customer retention or recommendation. Plus, for future reference, it's very easy to place the blame on a teenager as in insinuating that they dropped the phone and didn't tell that was the problem. The only problem is that it was in a case and was flat on a counter when the glass lifted off the frame as she picked up the phone, witnessed by an adult and two siblings. I paid to fox the phone at another store and would have been much happier had this store not looked for a way to shift blame as they never explained why there was no adhesion of the glass, something that the phone's user thought wasn't right, but trusted that the refurbished phone was refurbished and that was all in her mind. Even if I had been offered the Groupon price, that would have been a means to work with the customer who just bought the phone. I guess full price repairs on full price retail phones is another profit center. My advice is to shop around for refurbished phones with online sources and your carrier. Pay for expedited shipping if you need it faster, and check their return policy and examine the phone thoroughly for any issues upon receipt. And for repairs, they may be good, but if this phone was refurbished in their facility, go somewhere else as quality control appears to have let out a dud. I tried to support a local business and got the business in return, so this is not going to be a source for a phone or phone/tablet repair for our family in future. read more

I'll be back as they fixed my screen 3 times!!!!! decently priced too!

This is our second time using this service. We bought an iPhone 6S+ and iPhone 7 for a fair price. Great trustworthy service. Buy with confidence - there is a 30 day return policy. read more

Very grateful to Super SmartPhones for helping me through a difficult technical and financial spot. After losing my phone, I needed help resurrecting an ancient and damaged iPhone. I was met with tech savvy ease, efficiency, and professionalism. Even though my particular fix didn't yield a big ticket sale for them, I felt treated with genuine attentiveness and courtesy. Their kind of service goes an especially long way in my book, especially in times of crisis--global and personal. They would be my first stop in NoVA for any mobile/mobile-adjacent needs in the future. read more

I came this morning so they can repair my wife's iPhone. As usual they did a wonderful job with a reasonable price and nice service! I highly recommend this place read more

Super Smart Phones - Mobile Phones Near Me - Springfield, Virginia

Thank goodness for this place!! I dropped my phone on its screen yesterday and it shattered. After calling my phone company and finding out about the useless insurance I've been paying for, I decided to take a different route and have the screen fixed for a hundred and something cheaper than it would have been to get a "new" phone from Tmobile. Rob's work was very precise; there was no half assing it. Some of the things I noticed: 1. It's a great deal ($55 w/ yelp discount) 2. They're honest about what they're doing, as they perform surgery on your phone right in front of you. 3. Conveniently located in Springfield off of Backlick Rd. 4. Quick service I called ahead to let them know I was coming and was able to have my phone fixed within 30 minutes. I would absolutely recommend this place to anyone who needs repairs on iPhones, Samsungs, iPads and other devices. Don't think it gets any better than this place! read more

Staff is attentive. buyer alert - all phone sales are final. buyer alert - all phone sales are final. buyer alert - all phone sales are final. buyer alert - all phone sales are final. If I would have seen a sign that noted that all sales are final, I would have never purchased. Phone began acting erratic the day of purchase. I don't have the time, nor care to bring it back to the store for them to "fix it." It honestly should have been fixed before I purchased. I don't need or want a store credit. Phone's in the trash can now, where it belongs. read more

This place saved our bacon. Excellent service, quick repairs, and reasonable prices (doesn't mean cheap--don't crack your screen if you can help it). I'd recommend this place to anyone looking to get their phone fixed. I hope we never have to come back! read more

Found this place after reading their Craigslist ad. Called first and spoke to proprietor Noori. He was extremely helpful and knowledgeable. So even though I live Baltimore, I made the trip to Springfield VA. The trip was worth it because I was able to physically hold and handle the Samsung S3 and S4. I was accustomed to the iPhone, and Noori patiently showed me the features and differences with the Android operating system. All of their phones that I looked at were unlocked and all the Samsung phones were designed to accept my micro-SIM. So I inserted my Straight Talk SIM, we modified the network settings for 4G internet & MMS, conducted some verification testing. And I paid a very reasonable price for an unlocked used S3. They only sell Apple and Samsung so they concentrate on only the 2 biggest smartphone heavyweights. They can unlock any phone and can perform any repairs. If you need an iPhone or Samsung Galaxy phone, either New or Used, you should pay these guys a visit. read more

The phones were repaired quickly at such a great price. Very pleased with the customer service too.

Took my phone here this afternoon because I cracked my screen pretty bad. I had called ahead and they offered to precut the glass for me to save time when I got there. I got there, they knew exactly who I was and immediately went to work on my phone. Took about fifteen minutes and I came out with a new case, for only about $65. I think the original price would have been $85 but they had a yelp promotion going so I took advantage. The place seemed to be family owned and operated, and I would go back here if I ever broke my phone again. read more

Good quick same day service. Very happy I found this place after dropping my phone. Small place with nice bright clean waiting area.

I brought my phone here this afternoon in order to fix a crack in my iPhone 5. There location can be a little difficult to see if you have never been there, but it did not take me long at all to find. I had turned just one street too late. It took them five minutes tops to replace screen! After replacing it they called my phone to make sure that everything worked well. They had a deal on their Yelp page (ultimately $10 off), which I was able to apply. This made my total $65. Compared to other places I called and looked into this was a great price. Radio Shack charges $125, SmartFix charges $100, and another local place I called charges $75 (and didn't have a promotional deal). Overall, I highly recommend coming here for any electronic repairs. I hope I don't need anything fixed in the future, but if I do, I plan to come here. read more

I got my iPhone X repaired. They were fast and efficient. I definitely recommend them.

Used this place today and happy with it. I got the discount advertised on yelp. It was fast. Getting rid of my pointless insurance with my carrier.... Who wants to mail their cell phone in somewhere for several days and wait for a new one? Cheaper than AppleCare too. Def recommend for quick fixes like a broken screen. They keep the AC up too which was nice on a hot day. read more

I went in to fix a cracked screen on an iPhone XR. They fixed it for $100 in about half an hour, and right before closing time too. The outside of the building doesn't look like much, but the employee was friendly and the service was great. read more

Great help here for phone issues! Masood was VERY helpful when my phone was beyond repair. He helped me understand my options and provided excellent, fast professional assistance! All of the tech folks there were engaged and involved in getting me back online. Highly recommend this business! read more

Wonderful customer service, quick turn around, fair prices. Noori, the owner, was very knowledgeable and easy to work with. I'll be sure to go through them again the next my phone gets smashed. read more

Quick and reasonable. Have used these guys more times than I would like to admit!

I fixed my iPhone screen there. Much cheaper and quicker than other places, Masood is very helpful

Went in to get my phone screen fixed as the screen was shattered. Customer service was great, they were very nice and answered all my questions. I had my kids with me and they put a children's channel on while we waited. I had called other places the previous day but they gave me the best price quote. Also didn't have to wait long 15-20min as they said. Thank you read more

I came here the first time for having a screen replaced, obviously they did not do a great job (there are bubbles on the screen) , I came back 2nd time they gave me a free service. This time I could not use the touch screen, I took my phone to DMV around the corner and find out there is a part missing when they replace the new screen. Ok I am willing to give them another try for the 3rd time because of their convenient schedule to have my new expensive screen protector for Iphone 6+. It totally not worth of spending $5 (it cooked), I would have done this at home myself knowing that they are not well trained on their jobs. read more

Great service! They are courteous and repairs are quick. I have an iPhone screen that shattered and they fixed it in about 15 minutes. And it only cost $60! I didn't see the Yelp coupon until after but it was still a great deal and i highly recommend. They include a 30 day warranty on the repair just keep your receipt. read more

I brought my ancient iPhone SE with an impressively cracked screen there based off of the Yelp reviews. I wasn't sure I was in the right place as there was no sign over the door itself and no window to see inside, but my GPS said I was there, so I took a leap of faith and opened the door. The employees were professional, polite, and 20 minutes and $50 later, I was walking out with a fully functional phone again. I would absolutely go back! The parking lot is tight, but totally worth it. read more

Dr. Smart Phone is awesome! I was skeptical at first because I normally go to a Best Buy but they blew me away with there service and professionalism. I got my wife's Samsung Galaxy S5 screen replaced because it was cracked and got myself a tempered glass for my iPhone 6 Plus. I'll be going back to pick myself up a new phone shortly! Ask for Noori or Robert they were great!! read more

Fixed my iphone 5 screen! These guys were quick and helpful. Gave me some great advice too. Highly recommend them.

I've been here twice because I constantly crack my iPhone. This is the cheapest place to get a replacement screen in Northern Virginia according to the internet reviews and asking around. I walk in, give them my phone, and the screen is good to go in 20 minutes! read more

Was a regular to this store. But now the aervice is gotten worse day by day. It seems they habe lot of new kids repairing or learning to repair customer phones Took my phone for repair that was repaired by them only a few weeks ago. The young guy had no sense of customer service and totally ignored what I was asking then to fix on my phone. Was like take it or leave. Will never go again to this place. Found another great place nearby who will now get all my future business. read more

In and out in 10 minutes. Great prices. Owner worked with me on the price because I wanted a protective screen and case. Highly recommended!

I heard about this phone shop from a close friend and he told me Super Smart Phones will take good care of me. As I walked in, I was greeted sincerely both by Rob and Amir. I told them I had multiple iPhones with issues varying from cracked screens to phones with messed up charger ports. They got me a quote at a very good price and had the phones fixed in less than 4 days. Once again, thank you to Rob and Amir!!!! I will be back if I encounter any problems with my phone! read more

Reasonable prices, fast service, and exceedingly-helpful technician who fully explained all the issues before making the repairs. Simply the best. read more