Customer Service is always OUTSTANDING!!!! I had a issue with my text messages this morning after…read morereceiving one from my daughter. Instead of getting a headache with ATT or Apple. I said to myself go to the Escondido phone store, have them check it out. Of course, with the quickness, the service rep, identified the issue turned out somehow I had set my daughter up as a favorite, LOL

This place has fixed my phone so many times, they have good prices & always take care of my problem…read morequickly. They are nice & easy to work with. Frankie is upfront about everything before doing the work so you can decide before getting it done. I recommend this place for quick same day service! Customer service is perfectly kind every-time I have come here!

I'm not recommending getting a screen protector here. The lady put on a screen protector on my…read morephone and it had weird lines on it. I ilI told her I don't like the lines on it and she ripped it off my phone and said I won't sell you it.

From the owner: Unique designed wood carved phone cases for iPhone and Samsung phones. Made is USA. Scratch free…read moredurable wood, attractive phone cases

They fix your cel phone reasonably fast. Twice in the last 3 months water damage to replace the…read morescreen.

Fixed my iPhone screen in an 1.5 hours. Great service and help! Local and quick shop.read more

Richard did an excellent job on my computer. He's very…read moreknowledgable, quick and complete service. HIGHLY RECOMMENDED!

Richard and his team were very responsive when I messaged them on Yelp, he had one of the best…read moreprices to repair the back of my iPhone 16. They didn't try to upsell me either.

Gio is the Man! Mad props to him and his krew! Walked in the store and he switched me from a Sprint…read morecustomer to T-mobile customer. upgraded me to the unlimited plan and explained the benifits of it. I bought the iPhone 8 with the new red color. & the iPhone case. I was upset earlier that same day ... Due to the Sprint so called corporate store...off of valley parkway next to the movie theatre. We're very rude and ghetto... I'm surprised they have jobs still... do not recommend anyone to come to the sprint corporate store in Escondido... is a joke.

Instead of allowing customers inside the store we were all outside because the representative said…read morethey did not have a/c inside. It was a little frustrating waiting outside in a line for support. But I was hopeful it would be a quick visit because I was simply transferring my line from AT&T back to T-Mobile and already had all the information they needed. When I finally arrived inside I was told I could not be helped because I left T Mobile a month ago and would have to wait 90 Days to return ! ( I left to join AT&T but wanted to return for better service) It was disappointing waiting outside for almost an hour just to be told I couldn't be helped.

I have used this facility for years and even though I moved I will stop by when in the area. I saw…read moreJames and asked for some help with my cell. Great guy and ver professional and knowledgeable and answered a lot of my questions. I highly recommend this store. Keep up the work.

I have a friend who is very bad with phones. Throws his smart phones around like they were the old…read morebrick phones (he's too young to remember those too). On multiple occasions he's called me from random #'s asking me to Zelle him some cash because he can't afford to get his phone fixed, so that's why when my phone charging port failed I knew exactly where to go. I've been on Android & Samsung for 13 years never having had an issue other than loss. So when my S24 Ultra USB-C Port got loose I was thinking of just upgrading, but having lost some key features when they released the S25 Ultra I decided to repair. Phone was at 15% and was taking 3 hrs to charge via wireless and I needed my phone for work the next day (4PM thursday). I called ahead and they said $125 without knowing what model/brand. Showed up and James quoted hour and a half which was perfect as they closed at 7 and had the port in stock. They can sure fix the easy stuff, but when I asked about cases and accessories they pretty much only carry Iphone and the latest models from other brands S24 Ultra is a flagship phone. Service was great, but my screen protector was bubbled from when they removed the glass. Not a big deal, but I wish they had my brand/model for a replacement. While i was browsing I heard James interacting with another customer which gave me pause as he didn't seem to have any sympathy for them wanting to save an old phone which had pictures that were priceless to them. Loss of a star for that. Haven't had any issues since and I'll likely return if I ever have need for repair not through my insurance.

I will no longer go to any Verizon store other than this one! I had a few hiccups when it came to…read moreopening my count with Verizon and I have to say the team at this store has been AMAZING!! Tyler has went above and beyond to make sure that I was satisfied. Truly exceeded my expectations!! I highly recommend the team at this store for all your wireless needs! Keep up the great customer service! I will be back!

Really terrible customer service, I would honestly stay away from this store. I came in on April…read more15th, walked in and saw no employees at all. Waited about 5 minutes, finally one guy comes out and doesn't acknowledge me at all - goes straight to a lady sitting down and continues talking to her. Never once says "hi" or "it will be 5 minutes." I wait and wait (at least another 10-15 minutes) and finally come up behind them and ask how much longer "oh at least 20 minutes." Seriously?!? Why is there only 1 worker working here? Why is he so rude? Does Verizon not train customer service? I had one question that would have taken a second to respond!

Had an issue with my iPhone 16 being dropped and the right lower corner of my screen cracked so I…read morecouldn't use my touch screen properly on my phone. Decided to try this place out since I've never needed to replace a phone screen and I am 100% happy with my experience. Me bothering to leave a yelp review is proof enough ! Julia was an absolute sweetheart and made everything extremely easy for me and the service itself was quick and simple. Took about 40 minutes for the whole thing. I did have an extra smaller issue that arose, but they were so accommodating and let me come back in the next morning to fix it for free ! Recommend coming here highly!

A friend recommended this place for their excellent skills and affordable prices, and I'm really…read moreglad I went. I spoke with Julia on the phone after I dropped my phone, which had water corrosion on the charging port. She gave me a very reasonable price for the repair and reassured me, explaining that it likely just needed a simple cleaning, but also clearly told me the cost for replacing the charging port in case it turned out to be necessary. She was incredibly kind, and once I brought it in, she cleaned it within minutes.

About three months ago my husband went to A to Z Wireless to have his battery replaced in his…read moreiPhone. He recommended this repair shop to me when I took my phone case off and found the entire back looked like it had been ran over by a truck! In 2 hours, I had the entire back of my iPhone replaced cameras and all and it looks brand new! I couldn't recommend A to Z Wireless more. The owner was super nice and did exactly what he said he would do in the time he told me he would fix it. I didn't think it would look like a new phone. If you're looking for fast, reliable and great service they not only fix phone but all types of techy things that need fixing.

We were passing through, coming back from Orange County on June 27th, over 2 months ago. We decided…read moreto eat breakfast next door to this place. Anyway. I walked in here and asked if they could put new batteries in our 5 yr old iPhones. He said sure & had them ready an hour later when we finished breakfast. He quotes you for a new battery. But also cleans your phone up really nice & the speaker is like brand new again! Anyway I just now decided to write a review because I'm so happy about how well the new battery and everything works still! I only have to charge my phone at night now! It's still good ALL day! AND the guy & his son were super nice, down-to-earth people. I love giving my business to people like this. Highly recommend.

I want to express my gratitude for the young lady named Jackie who helped my mom with her phone…read moretroubles today. She was complaining about going to boost mobile and receiving absolutely no help from the woman working there. She went on telling me how Jackie was conversational, helpful, kind and made that experience for her so smooth. I want to Thank you from the bottom of my heart. You have no idea how kind of a woman my mother is and how much she appreciated Associate Jackie's assistance. Overall 5 stars for excellent customer service and support!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Escondido, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.