Went great. Knowledge of the product, ease of contacting them and their help finding my previous…read moreservice record, and willingness to go the extra mile to accommodate my requirements.

We were visiting San Diego and found that because of multiple surgeries on my arm I was unable to…read moresleep in the bed or in the recliner chair that we had at our house and we contacted Danny at Advanced Medical. Although it was a little difficult to find the entrance without the stairs but we found it and were lucky to rent an amazing chair... it's so great that we ended up purchasing one it's on order now. Danny and his coworkers were fantastic they've been so kind to us we appreciate them tremendously and cannot recommend this company any more highly!

I want to personally thank Don and Sylvia for all of their help in acquiring a medical device for…read moremy brother. They both provided as with information, websites, testimonials on YouTube, and an extensive wealth knowledge knowledge and insight. Arranging for a meeting and demonstration ( fitting ) for this device was so kind of them. This may have saved my brothers mobility-not to mention his dignity. Thank you so much for the one and a half hours of personal instruction and dialogue you gave us.

From the owner: We are a biomedical engineering firm engaged in the research, development, manufacture and sale of…read moretherapeutic products and technologies for individuals with varying degrees of limb- and life-impairing vascular conditions. With 27 years experience in bringing innovative healthcare products to market, ACI is committed to developing, producing and distributing the highest-quality products for patients, consumers and healthcare partners.

I like Greg and appreciated his help with selecting a chair for my mother. We paid for the chair,…read morebut he has twice failed to deliver the chair when he said he would. If you call his number, it goes to voicemail, and the voicemail is full so you can't leave a message. There's a text option, but that doesn't get a response either. I just want the chair, but he can't seem to get it together to deliver it. Nice guy, but this is no way to run a business.

It is a rare event today to experience such quality, interested, interpersonal service as that…read morewhich owner Greg exhibited on May 2nd. I entered the store to look into purchasing a pair of thermal arthritis open fingered gloves. He kindly measured both hands and let me try on two pairs of gloves manufactured by different companies. He told me if for some reason either glove ripped or tore, he would replace it for free. I have worn these gloves nightly to bed since I purchased them four days ago and they have really helped reduce the pain. Shout out to Greg and his store. He really goes the extra mile to guarantee customer satisfaction.

We recently worked with Pacific Mobility to have a Bruno stairlift installed at my mother-in-law's…read morehome. She is 97 and still lives on her own, but a after a recent fall and a partial hip replacement she was going to need the lift to help her navigate her stairs. We were so happy with the entire team at Pacific Mobility. After just 2 week or being home from hospital/rehab she is very proud that she is able to use the lift on her own with no additional help. Sales team and Installation team were all great. Thank you again, it has allowed her to continue living independently at 97!!

Prompt and affordable. All of the staff were very helpful…read more They came out very promptly and installed the chair lift quickly with no problems at all. We are very happy with their work.

I am so impressed by the flexibility and kindness of the CNAs from Avenue HH, I highly recommend…read moretheir services. We've been using their home health aids for several months.

From the owner: Home Care Agency, Medical Equipment, Home Care Services, Veteran Benefits, and VA assistanceread more

This place is fantastic for mobility scooter rentals. Great selection, affordable pricing, delivery…read moreto Harrah's Rincon available And extremely kind employees. Alex and Jay were both wonderful and this place will now be my go to rental place. Everything was perfect.

A senior friend was having problems with her mobility cart (looks like a small golf cart). It runs…read moreon 2 12-volt gel cell batteries. They where relaced on May 5, 2025 and she has been having problems starting several weeks later. I looked the cart over last week and one of the 12 Volt batteries was only reading 8.6 volts after being charged overnight. I talked to one of the employees about this and he was challenging me about the accuracy of my DVM ( I have worked in electronics for 60 years). After looking at the batteries I found that when they were installed only one was being charged. I rewired the charging system so both batteries are now being charged. My friend is now having no more problems with her cart. My friend called them today and only got an answering machine.

After calling many medical supply stores no one could deliver same day or have a hospital bed in…read morestock. Only AAA medical supply was able to do this fast and cheap. It was fast same day hospital bed delivery for my uncle Guys came to his house and installed a brand new hospital bed from the box. Guys who came in installed the bed and show me how to operate it. Removed all the boxes on the way out. Great service and highly recommend it. Thank you AAA Medical Supply, you are truly best in San Diego

Terrible and rude. I highly recommend updating your website and communicate with the team at…read moreHorizon Medical Supply because I was told by someone at AAA they do not rent cpap machine and to try Horizon. I went to the Horizon website and called the number provided at the Horizon website.... Got the same man from AAA and told him that its the same number from AAA and Horizon like he recommended. Then when I asked him if he could provide me the number to Horizon he told me to google it and hung up!!!! I did google it you insensitive jerk and it took me to you. Hire better staff to answer your phones. You deal with people who are sick and vulnerable.

After a very rocky 3 month waiting period during which there was a LOT of miscommunication and…read morechances to avoid a LOT of acrimony, the CEO of Access has made personal contact with me to assure an appropriate scooter will soon be delivered. I appreciate his concern and efforts to correct the problems The new scooter was delivered on Thursday, June 22nd at 945 am as promised. The scooter is actually the same model I requested way back in January before Access Medical was involved. I have to commend Blaine Hunt the CEO, for finally cutting through the myriad issues in the ensuing months. We discussed the problems and he appreciated learning about them so refinements can be made. I truly believe that is was a perfect storm in my case that caused all the problems. At this point, I would definitely recommend using Access medical.

(5/2/26) Kudos to everyone who spoke out on here and was right!…read more I recently spoke with someone in the escalations department at my insurance. They informed me that they spoke to someone in a position of authority at Access Medical and were told that their current business is CLOSED and they are CURRENTLY RESTRUCTURING. My advice to anyone reading this is: cut your losses, try to recoup what you can, make it quick and move onto another vendor. As for me, the folks at Access Medical strung me along and lead me on and straight up lied to me for over a year - leading me to believe that they were helping me get a new power wheelchair when they were doing not much of the sort. They even went so far as to fleece me for a $4,800+ co-pay - which I'll be attempting to recoup. I do have to give them props for one thing though - I DID get properly assessed for a new power wheelchair, and I DO have the paperwork from that, which I'll hopefully be able to pass on to a new vendor such that I can finally get the power wheelchair I need. As for the restructuring - I hope God intervenes and it doesn't happen. Neither the owners or executives at Access Medical need to be working with people in vulnerable physical and life circumstances, and they certainly don't need to be in charge of anything important like large amounts of money, high dollar assets, or owning or running an actual business. Their actions and behavior throughout this restructuring process prove that they need to go back to licking boots and stay there for a very long while.

Good experience. Short wait time, knowledge people. Close to…read moremy home. They have the supplies at the office.

Extremely bad experience with Mori Medical Equipment. I have had a billing complaint that I have…read morebeen unable to resolve because no one is ever available in their billing department. I have called and left numerous messages to no avail. No one ever calls me back or is available when I call. The receptionist is very nice but always gives an excuse why I can't be transferred to their billing department to discuss a problem which I believe is duplicate billing by this business. This situation has spanned several weeks and still no one will talk to me regarding billing. I have reported this business to the BBB due to this problem. Don't get hooked into using this business. They are unethical and shouldn't be considered a business that is safe and on the up and up. And if you use them be prepared to be cheated by deceptive business practices.

5/5 on service 5/5 on technical skills…read more 5/5 for compassion and follow up 5/5 on respecting the patients space 5/5 on qualoty of providers: technically educated and empathetic we are thankful to Mr. Yuji and his team for the care. Ms. Shiela is a rockstar at follow up and the support given to us is unparalleled. Ms. Isabelle was great at nursing care. highly recommend them for elderly care at all levels. thanks for your honest services.

Darlene Weber from Golden Care was a lifesaver for me when my mom was hospitalized abruptly then…read morewanted to come home to recover. Mom wasn't mobile at the time, and Darlene and the Golden Care team went overboard to find enough helpers to allow her to be at home. Darlene was also an incredible resource for information about at-home care - from the supplies we needed to which items of "durable medical equipment" we should request from the hospital based on insurance coverage. She even went out of her way to be there when PT and OT providers came so that her caregivers could help mom do the exercises in between visits. She was also incredibly responsive and accommodating even when our plans shifted multiple times. I can't recommend Darlene and the GC team strongly enough.