Went great. Knowledge of the product, ease of contacting them and their help finding my previous service record, and willingness to go the extra mile to accommodate my requirements. read more

We were visiting San Diego and found that because of multiple surgeries on my arm I was unable to sleep in the bed or in the recliner chair that we had at our house and we contacted Danny at Advanced Medical. Although it was a little difficult to find the entrance without the stairs but we found it and were lucky to rent an amazing chair... it's so great that we ended up purchasing one it's on order now. Danny and his coworkers were fantastic they've been so kind to us we appreciate them tremendously and cannot recommend this company any more highly! read more

Danny the owner is easy to deal with and most accommodating. I rented a scooter for the week. It was top notch equipment.

I was so happy to find Mahle, I thought I would never be able to get a mobility scooter. Mahie took care of the difficult paperwork and when I called both Mahie and her assistant could not be more helpful. Thank you so much for being there for me. read more

Advanced Medical has been a lifesaver for us during a difficult time. They have been kind, patient, persistent with doctors and Medicare, and basically been the easiest part of this whole process in getting care for Mom. I highly recommend this company and want to thank Mahle in particular for her stellar customer service. We were in desperate need of a hospital bed, walker and hospital table. They delivered very quickly with short notice. Amazing! read more

I needed an electric hospital bed and didn't want to wait the several days to see if Medicare would cover the expense. I found Advance Medical on the Medicare website. I called around noon and spoke with Danny. He explained the process and costs, and said he would get back to me about a same day delivery. He called back shortly later and said he could deliver today, but had to give a larger than usual delivery window of between 2:00 and 3:30! I didn't think that was a large window at all! Turned out, his delivery person was unable to bring s the bed, so Danny delivered it at about 2:30. Danny set up the bed, gave us instructions on using it, and was a pleasure to work with. I highly recommend Advance Medical for renting durable medical equipment at a reasonable price. So nice to do business with a company that cares about its customers. read more

Danny, thank you for assisting my mother by getting her a wheelchair she can use in her assisted living home. I appreciated the detailed questions that you asked about her and her situation, to make your professional recommendation. Your experience with different vendors and options was reassuring. With so many products on the market, we appreciated working with someone so knowledgeable to get her the "right" chair the first time. Thanks for shipping this to her so quickly and affordably and making her incredibly happy with the fit, and comfort of the chair. read more

I called a lot of places trying to find a walker to rent for a friend, and Advanced Medical was the most helpful and the best price. Danny and Andrew were friendly and professional - good customer service that's hard to find these days! Glad I found this place. read more

My baby is getting a medical device made through this company and was fitted before the holidays. Great! We left for 3 weeks and I figure, these things take time to authorize,order, etc etc etc. upon returning after the new year, I was told the authorization went through right as the New Years started. I was Like yeah! We should have it in another 3 weeks or so. Except this company waited 3 weeks to even check to see if the authorization went through!! So now instead of it possibly Being finished it is just being started. Disappointing. I learned a valuable lesson in making sure I follow up with everyone involved when it comes to getting things done for my baby. read more

Thank you Advanced Medical! Great customer service...awesome employees. So pleased our family found you when we were moving mom from a nursing home to assisted living, and needed a hospital bed. Delivery was on time, set up perfect, and then removal when we no longer needed the bed; all went smoothly. Billing and payment easy and efficient. Look forward to doing business with you again as mom's needs change and wheelchair or walker will be needed. Can't thank you enough! read more

I have to say the staff could not be friendly. They helped me work threw my insurance as well delivered my wheelchair in a timely fashion would recommend this company , speak with molly she is awesome and would go the extra mile . read more

While Advanced Medical (aka Mobility Pro) might be fine for procuring basic, off-the-shelf wheelchairs, Danny, Molly and the rest of the crew (except Andrew) fail miserably in exhibiting the process knowledge, customer focus AND follow-through you need in a power wheelchair dealer. I mean really . . . if a company isn't able to quickly and efficiently procure a power wheelchair on your behalf, how are they ever going to support you when your wheelchair won't power up, OR you need a new battery or other vital support? So yeah. Methinks not . . . read more

Extremely helpful people and very customer oriented. Five stars as compared to other medical supply stores I've been to. Good selection of mobility equipment (e.g., walkers, crutches, braces, etc.). Danny (owner) said they do a lot of work in people's homes, as well. So, their business model extends beyond retail. Very smart. read more

Excellent selection and great customer service. Only 1HC parking spot. store is a little difficult to find. No automatic doors. Jose fit me with unique custom wheelchair back and neck support. He did his research and found me exactly what I was looking for. A+ read more

I have purchased several pieces of equipment from advanced medical supply and have been very satisfied with the equipment and the service that I get from my rep Andrew. I purchased a wheelchair, shower chair, standing frame and other equipment and whenever I need parts or replacement items Andrew goes above and beyond to make sure that I have what I need in a timely manner. I would highly recommend them! Especially if you are a wheelchair user like I am. read more

My first experience with Advanced Medical occurred when my rather frail 81 year old mother began having difficulty getting up from her living room couch, after a bit of research I found that Advanced had a great selection of power recliners in their showroom. We were greeted warmly by Danny and Mahle and in no time at all my mother had a big smile on her face from making power chairs dance as she played with the buttons! Mahle expertly guided us through the order process, and when the chair came in Andrew delivered, set up, and patiently demonstrated it for her. We couldn't be happier with the service and the price, now my mother has a chair that helps her stand, goes into a "zero gravity" position, has heat and massage! read more

My experience with Advanced Medical Supply has always been positive. Everyone there has always been kind, courteous and respectful to me, and any wheelchair repairs I needed were always treated with respect and done in a relatively timely manner. Furthermore, everyone there seems very knowledgeable about the products they sell, the business is clean an well kept, and they have a pretty good selection of wheelchairs and other medical equipment in their showroom. The only downfall about Advanced Medical Supply is that they do not accept my current insurance, so I have to go to another shop, which is not nearly as good, for service. :-( read more

It is so rare to find a business that go's above and beyond and treats the customer as they would like to be treated. Mom is unable to walk and depends completely on her wheelchair to have independence. Danny and Molly were ALWAYS kind, caring, knowledgable, not rushed, honest and reliable. There are other medical supply places in north San Diego and I've tried them all. Advantage Medical Supply is in a class by their self. The others don't even come close. Again, I couldn't be happier with Advantage Medical and will never go anywhere else. I highly recommend them!!! read more

On Friday, we found out that my dad was being released from the hospital on Saturday. We needed to rent a hospital bed so I called Advanced Medical. I spoke with Danny. He was so considerate and accommodating on the phone. He went above and beyond for us. We were able to get the bed in time for dad to come home. Danny delivered it on time, and set it up with no problems. Thank you for helping us during this difficult time! I would definitely recommend Advanced Medical. read more

I have felt with advanced medical on service, rentals and purchases. I found the whole staff to be knowledgeable, great service knowledge and accommodating. Great job Advanced Medical. read more

I purchased a lift recliner for my mother here and had a great experience with Danny and his team. From start to finish, the customer service was great. We took a long time to make our decision, involving lots of measuring and sitting in various chairs. Danny was extremely helpful and patient with all our questions over a period of 4 weeks. He also communicated very well during the long wait from the manufacturer. Once the chair arrived at the store, the delivery was super fast, and the tech was friendly and professional. We have had some minor issues with the chair that required some troubleshooting, and I was so grateful that Danny took the lead in getting answers from the manufacturer, who was difficult to reach. From the moment we walked in the door of the shop to 3 months after taking delivery of the chair, the customer service from Advanced Medical has been top notch. A family-run business that is a pleasure to do business with. read more

Do you love gear? I do. These guys always seem to know what is the latest and greatest on market. Visit the showroom and see for yourself! Danny, Mahle and Andrew have all gone above and beyond to accommodate my very high maintenance requests over the years and make sure I am getting exactly what i need for the best price. I have bought several chairs, cushions, brakes etc. and will continue to use Advanced Medical for my equipment needs. If you want timely personalized service, then this is the place. read more

Advanced Medical Supply has given me excellent service when I've used them! I was in need of stat repair service for single rider cart. They worked me into their schedule and had it up and running the next day. Can't say enough good things about both Danny & Andrew. Great customer service!! read more

Great Service! Well beyond other San Diego companies. Jose and Mahle were very helpful and patient in ensuring I get the best-fit wheelchair. Danny was very accommodating. This is a top-shelf mobility shop! read more

we received disappointing service from danny who is part owner at advance meical supply in san marcos, ca. beware he will take your money and milk your insurance and give no guarantees just "i don't know what to tell you" and a shoulder shrug. a bishop and marine veteran was in dire need of a power chair being 7ft tall and basically bedridden had to wait 6 months for the chair! when he did get the chair he was already hositalized and 2 weeks later passed away never using the chair that costs just over $14,000. we were made to pay out of pocket $3800 for a chair danny told us insurance would cover! we requested a refund of $3800 and return the chair which would allow danny the owner to keep over $10,000 of insurance money and all we needed was the out of pocket to support with funeral arrangements. what a crook! danny had no interest in creating a win win solution. he isn't in the business of serving those in need, he is only interested in making money off people in need! where are the patriots for our veterans and mostly compassion for a man of god who died serving his community?! read more