Zagg always offers amazing quality products! The best screen protectors and cases I've used in a…read morewhile and their warranty is one of a kind, they've won a customer for life.

I visit this kiosk frequently. Never had an issue up until about 2 weeks ago. The moron (I remember…read morehis name but won't put him on blast) took off my screen protector without double/triple checking that they had my replacement screen in stock. Low and behold my screen protector was taken off and they don't have mine in stock (shocker). I always get the visionguard screen but I was told I would have to get the regular screen protector in the meantime. Very annoying. They did offer to put it on and not make me have to pay again for the visionguard once they got it back in stock but it was still a hassle.

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

Nice location And right on route one.. very close to residential areas .. had been optimum customer…read morefor more than 10 years and went back to return my router after I cancelled my services. It was a smooth process . The lady there was helpful. She took all stuff but optimum charged extra for one of those components not returned . Had to call them and get the issue resolved. .. lots of parking outside . Nice andd spacious inside .. good experience overall. 4 stars .

In my recent dealings with Optimum, I had two very different experiences with customer service on…read morethe phone and with the representative in the Edison, NJ store. 1) PHONE CUSTOMER SERVICE EXPERIENCE - 1/5 stars. This was a very bizarre and unsettling sequence of events. I called to change my Internet and TV to a different package. I was quoted $140 for this specific package, but informed that the price could not be changed until I visited the store and returned my cable boxes to exchange for a streaming box. Seemed simple enough. When I got to the store, I was informed that I also needed to bring my internet router for exchange, because the current one was not compatible with the new package. I drove all the way home, secured my router, and brought it back to the store for exchange. When I called customer service at the store for them to change to the $140 package, I was informed that that was the correct price, but the change would only be made after I installed the devices at home and called them back. I followed these instructions. The streaming device installation went smoothly, but the router I was given was an incorrect router. After hours on the phone with IT and customer service, I was told I would have to go back to the store and get a different router. This was the third time I was heading back to the store in the same day. I went back, got the correct router, and brought it home for installation. After everything seemed perfectly installed, I called customer service to change the price to the previously quoted $140 package. This is when things started to get beyond frustrating. I was told that there was no such package and that there were no notes on my account depicting these discussions. How could this be possible? I had just been in the store with a representative, who heard the $140 quote and quoted me the same in person. Now, after following all of the instructions, visiting the store multiple times, spending hours on the phone, I was being told that this deal no longer existed? I decided to take a break and call Optimum the next day because it was too stressful. The next day, upon calling I continued getting told that the deal did not exist. Very frustrating and unprofessional experience. Felt completely like a bait and switch situation- "do this and you'll get this price" but then you do what is asked, and Optimum doesn't follow through. Horrible!!! 2) IN STORE EXPERIENCE - 5/5 stars. Andres P. at the Edison, NJ store was incredibly welcoming, helpful, and attentive from the start. He calmly guided me through the steps, and when things started to go awry, he told me he could assist speaking to customer service and would have my back. He had plenty of notes documented on my account and confirmed everything I had shared to customer service. Andres really knows how to deal with clients. He is thorough and makes you feel like he really cares. I am 100% sure that if it wasn't for his help, the deal would not have been pushed through. He verified everything and stood by my side on the phone when explaining the situation to customer service. Thank you so much to Andres P. for his dedication!!!

So! I cannot find my receipt for the bundle I purchased so I contacted Cellairis Corporate. They…read moretold me contact the Menlo Store and they can produce you one. I called them twice (once hung up on) and I was told "they do not do receipts"....... I laughed because I could not believe the man on the phone thought I would go for that. I will continue to call/email/fax/snail mail/telegram this company until they produce me with my receipt as promised. FYI - Successful businesses KEEP their word to their customers. So if you ever want to have some sort of success, KEEP YOUR WORD!

I actually had a very good experience with them. It is a stall in the hallway of the mall, just…read moreoutside Victoria Secrets, only 2 guys there, so I guess hard for them to pick up the phone if you call when they are busy. They fixed my son's iphone 6 screen with a new one in 15 min, on the Thanksgiving weekend. Chin is the guy who did it. Nice and clean. It costs only $60 plus tax. I have no complaint, highly recommend it. Only issue is that he promised an email receipt but it never got through to me, even though I really dont need it anyway.

Early on in walking into Ubreakifix I had an initial good impression. I was ensured the broken and…read morechipped parts of my HP could be replaced. Simple plastic and backing. I gave a $100 deposit in good faith. Weeks go by. Not one associate or manager calls to follow up with my repair order. All responses had to come from my end. I was told constantly that it would get done. All of the time I stopped in to check, customers with other devices were being checked in and handled. I eventually went in and asked for my 100$ back. None of my repairs got done in the end. Overall, an unprofessional end. You will get no email updates, text updates, or calls.

I had a very concerning experience here and would not return…read more First impressions matter. The technician at the desk was extremely unprofessional in appearance--wearing a stained sweatshirt and headphones covering her ears, which she did not remove while speaking to me. That alone made communication difficult and uncomfortable. I was initially told that my phone screen repair was covered under warranty and would be free. I specifically asked that if there were any costs at all, I be called before the repair was completed. I was very clear about this. The technician then asked me to unlock my phone. I questioned why that was necessary just to replace a screen and explained that I was uncomfortable because my phone contains a lot of personal and sensitive information. I asked if there was a "safe mode" or any way to protect my data. I was told, "That's just how it is," and reassured they don't go through phones. Reluctantly, I left it. Six hours later, I returned and was told the repair would cost $200 because the technician had been "wrong" about the warranty. I asked why I was never called as requested, and the response was that she was "busy." I was also told the old screen could be put back on, but I would need to return again in three more hours--I live 40 minutes away. At that point, I decided to just pay the $200. That's when I noticed all of my apps were missing when i openedthe phone. I was told my phone was in "maintenance mode." This was never mentioned earlier, and it directly contradicted what I was told when I asked about a safety mode to protect my data. If maintenance mode existed, why wasn't it used when I specifically raised privacy concerns? Now I'm left having to change all of my passwords and secure my accounts because I no longer feel confident that my personal information was protected. Between the misinformation, lack of communication, unprofessional behavior, and serious privacy concerns, this experience was unacceptable.

Wow the best cellular phone company in town, needed to buy few GSM unlocked phones for family…read moremembers, Omer gave the best deal in town on unlocked Samsung S4's. He also added the free car chargers, screen protectors and the lather cases. On the top, he shipped everything for free. Thank you Mobile Hype for making my day!

Ive shopped around New Brunswick, Plainfield, Edison and Knights had the best Price in town but not…read moreonly the best price phenomenal customer service. He was empathetic to my situation from the time i called about pricing. He was efficient fixing my iphone XS Max in 30 min. This place is a hidden Gem. Its in the back of a hair salon.. he even warranties the screen for a Full year.. very down to earth and will work with you unlike the other place charging 220.00+ If your phone is broke go to Knights their complete professionals and experts!

From the owner: Knights Phone & Gaming Console Repair HDMI is ready to handle all your phone and electronic repair…read moreneeds.