I hit about 5 different Verizon stores from corporate to authorized dealers, and when I walked in here within 2 minutes I knew this was the place getting my business. Super nice, super knowledgeable. Gained my trust right away and I immediately felt comfortable and valued as a customer. And not to mention they gave me the best deal from all the stores I spoke to. And I got a great deal on the IPhone 13 pro since I was switching to them from spectrum. Definitely go here if looking for Verizon! read more

Verizon - Mobile Phones Near Me - New York, New York

Here at 11:15, store is still not open. Looks like the store is supposed to open at 11am.

Good service good customer service they get the job done. The prices are reasonable they are good sections read more

Look out for Verizon, a deceitful company. When you disconnect service they say you signed a contract which they hide in your bill and then charge a exorbinate amount for disconnecting. Very bad corporate policy! read more

There are four (count 'em, FOUR) Verizon Wireless stores in my neighborhood, and this is by far the best. The owner/manager, Mickey Kumar, is a true gentleman. I recently had a flip phone replaced and needed to have it activated. Even though I hadn't purchased it here, and in spite of the flurry of customers coming in, Mickey focused on getting my phone up and running. He couldn't have been nicer or made me feel more comfortable. A day later the speaker on this phone went on the fritz. I took it to another Verizon store, whose owner told me it was broken and directed me to a nonexistent repair shop up the block. I went back to Mickey, who examined it and told me the phone was probably refurbished and that was the problem. He gave me a number to call and suggested I specify to the phone rep that I wanted a brand new phone, not a refurbished one. I did, and because I asked for a new phone, I was advised it would take several days to arrive, not the usual twenty four hours. Mickey assured me he'd be glad to activate this one also when I received it. All in all, I plan to do business with this Verizon shop and Mickey from now on. Whether you bought your item from him or not, Mickey treats you like royalty. read more

The team at this Verizon store was beyond helpful and knowledgeable I highly recommend working with them on new phone purchase. I called apple support to help with final steps of moving data to my new phone. Apple team lost my contacts and after waiting hours at Genius Bar did not help restore. The team at this Verizon store solved the issue the next day quickly by understanding the technology and simply wanting to solve the problem for me!! Hurrray for customer service and full support. read more

Elizabeth is the very best Verizon Rep. She is trustworthy and knowledgeable. She gave me a great deal on a new iPhone 16 Pro. Great person! read more

Helped me with troubleshooting on my iPhone. It was having some technical difficulties after the newest software update. I would return. Thank you!! read more

Avoid this place at all cost, I swear the owner and the people who work there are scammers. All of the products they sell are fake and they don't work, such as chargers and AirPods. I'm addition to selling fake products, the lied multiple times about my trade options when I traded my phone. Literally a disgrace to Verizon. read more

This Verizon staff is the best. I went in multiple times with questions about a promo and they had a lot of patience and made sure I got the best deal. Highly recommend to help you with all phone and smart watch needs! read more

Tried to come in at 10:47am on a Saturday and the employee pointed to the hours sign. So he must be waiting till 11am. Waited outside for the place to open at 11am. I was on my phone and he comes outside and puts a sign out doesn't say anything. So we continue to wait, then two people walk right in. So now we're waiting for two other people to be helped. Took almost 30 mins. Would not come here again read more

Do not ever go here. Worst service ever. Levi is so rude and unprofessional. They can't help you with anything. They will just call customer service there with you for nothing. He took 15mintues to just reach to the customer service. And when nothing was able to be solved the guy yelled at me that I did not follow what he told me to say (which he didn't) and that he just wasted 30 minutes of his time. Like that's what he's there for to help and he gets frustrated? Im still shaky and I wish I can rate this place 0. Just call customer service yourself at home. read more

This is my first-ever recommendation, on any platform, which I promised Rohit if he and his store came through for me. It took a while and some working out, but in the end my wished-for trade-in deal for a new iPhone, all or most of which had to go through some aspect of corporate, was what I had hoped for and then was led to expect. All in all, I had honest dealings, first with one of his staff and then with Rohit, and have nothing but kind words, thanks, and a recommendation to shop here. read more

DO NOT GO TO THIS VERIZON STORE! High level: They are frauds and will lie to you to make a sale. Here's what happened: I went in on Friday (7/6) asking to replace my iphone 6s with another iphone 6s. I was waiting for the new apple phone to be released in September to upgrade. The salesman told me they were giving $300 for my 6s if I upgraded (my home button needed to be fixed so I would only get $250) - so with that in mind i bought the iphoneX. After purchasing the X I was then told the system wasnt updating and to come back on Monday to trade in my 6s. I came back on 7/9 and was told my phone was only worth $115 and that the promotion ended in June ($65 after home button was fixed). To make right, they said they they would try to sell my 6s on their own so I would get the $250 (looking back I shouldn't have agreed to this). I left my phone with them and received a call 2 hours later saying my phone was water damaged and worth nothing. They had taken off the screen protector prior while I was there and mysteriously now that I am not there are detecting water damage. Essentially, they sold me the phone under a lie that my phone was worth $250 and then went through great lengths to cover for a salesmen who was at best incompetent and at worst a deceitful crook. read more

Rohit is a gentleman who has tremendously transformed my wireless experience. His patience is a testament to his business acumen. I will always trust this man. He has upper management written all over him. Do not waste this generous talent or you will miss out as a company! read more

My mom and I have been to this store twice within the past month. Both times we received amazing service. The staff was extremely accommodating and knowledgeable. All our questions were answered... no matter how mundane. Would highly recommend coming here! They are also an authorized retailer and we were able to get two new iPhones at the store for which the set up was super fast. read more

This was by far the best cell phone customer service I have ever experienced. The Verizon store is owned by Rohit and his customer service skills are phenomenal and he is an overall very friendly individual. I went to the store April 28th at around 3pm and he was able to fully explain the Verizon wireless plans, my upgrade options, get the iphone 7 plus i wanted AND get me $50 for my iphone 5. I usually hate working with customer service reps but because of Rohit and his wonderful customer service, I will continue to go to his store for any Verizon wireless needs, and would recommend you do too. read more

Incredibly nice staff! I had some issues with my cell phone which necessitated several trips to this Verizon store over a week long period. Every time I've entered this store I've been treated with respect and efficiency and the staff member has gone out of their way to help me with whatever problem I was having - even if it did not result in me buying anything from them or paying for their services. Dealing with wireless companies can be a very frustrating experience, but the people at this store always make it as pleasant as possible. read more

This is the best Verizon store I've ever been to. The owner of the store is incredibly helpful and overall a very kind man--goes out of his way to make sure your experience is top notch. I only will go to this store from now on. It's also very clean and well kept. A++. read more

They were fantastic. One of my best (if not the best) Verizon experiences to date. My phone got stolen last weekend and they were very helpful in sharing my options, getting things sorted, and getting me all set up with my new phone. Very friendly and fantastic customer service. Highly recommend this spot! read more

I can't remember the last time I received notably excellent customer service until now. Rohit was respectful, informative, and ultimately helped me find the best solution to my phone issue. It was very clear that Rohit was knowledgeable and dedicated. I will definitely be back for any future problems I experience with my phone. read more

I had an appointment to pick up my phone. I even talked to them and planned this the night before. "We open at 11am. See you then." I got there at 11. Closed. Waited till noon. Still closed. It says on the door they open at 11 as well. They often close early without notice as well. Several hours early. read more

I went on a Thursday evening and the staff acknowledged me the moment I walked in the door. They set up my new phone quickly and I was out in no time. Friendly staff. read more