They know phones here. They walked me through the plans and handled communicating with corporate on…read moremy questions so I didn't have to. Most of all, when there was a problem with my phone, I came back and they handled it right away. I was in and out faster than I've waited just to talk to someone at other places.

Excellent customer service provided by Leo on Sunday afternoon. He answered my questions when I…read morefirst called him. He installed the SIM card in my phone and patiently assisted me while changing my password. I was very pleased and would recommend this location.

Great service, quick and affordable prices. Will definitely come here for all my printing copying…read moreand fed ex needs

I love them. They will do anything!!!! Like a neighborhood friend, great stock, mail, messenger…read moreservice. I've had Covid and they have been amazing although the pandemic! Please give them business!!!!!

So lucky to have this place in the neighborhood, the service and help I get every time I go is…read moreoutstanding. I've turned my friends onto this place too and they all come back to me with glowing reports. The guy is super knowledgable on all appliances, cables etc. and will offer great advice - not based on prices! I've had to return a couple of items because I got them wrong and each time he takes them back without question. It's one of the last of a dying breed of great local services, and I felt the need to write a review in the hope that they stay open

Great service, and helpful staff. I was trying to get an adapter for HDMI but wasn't sure which…read moreone. I picked the wrong one and when I returned it in exchange for the right adapter which happens to cost more than the previous purchase, the guy just let me have it no additional charge!

I always come here if I have any issues with my FM2. Big Mike is super helpful. They take the time…read moreto figure out what's going on and how to help me. They are my go-to and would highly recommend.

I found Sasha the most helpful and approachable! I see a promotion in her future, or if not, she…read moredefinitely deserves one!! Someone else had been helping me find a camera, and he helped some but had to assist someone else. Sasha then found exactly what I needed, was nice, polite, friendly, offered advice, and gave me a mini tutorial of how to use the camera. She needs a raise best worker at K & M !

Maybe I came on a bad day but I had a terrible experience here. Guy opened a hour late and then…read moresaid said he couldn't help fix my charging port. A simple fix from past experience. The guy kept his sunglasses on and did not seem coherent. He appeared to not want to work.

Cannot tell you all the things this place does. I do know they sell a variety of phone cases at TK…read morelowest prices I've seen. The staff is really helpful and professional. Hables Espanol of course. They tried a couple cases on Mr home for me. Then when I chose one the guy put on the screen protector (ever do that? Its really hard to do perfectly). Then he put case on and I was good to go. ¡May bien! You don't get this kind of service at Best Buy ;-) I'll probably never crack the screen with the screen protector and heavy-duty case but I would totally trust them to fix it. Been there before with previous phone and also walked away happy. Top shelf place.

I thought my computer was beyond saving. After having it examined by technicians from eBay, they…read morerecommended this company to me. I was a bit skeptical at first, but thanks to the expertise of one of the owners, Steven, my faith was restored. I became confident that my device could indeed be saved.Although the process took some time, my computer was successfully recovered and is now back in my hands, functioning at full capacity. Do not hesitate to contact this group of young professionals. With their knowledge, kindness, and professionalism, they can repair almost any computer, cell phone, or iPad--no matter how badly damaged. Thank you for the great work!

I first went to this store to ask questions relating to the problems that my brother's phone had,…read moreand over the course of my three visits, the workers there have been very helpful, informative, and honest. My brother's Motorola 2023 G+ Razor phone had a lot of problems and it was mostly broken and unfunctional. However, when I asked a bunch of questions about potential pricing, costs, and specific repair procedures, the woman that I first met was very informative and though the pricings she initially listed were off, she was sympathetic and understanding of my brother's phone condition and the situation he was going through. It was also perfectly fine for her to not know the exact or even an approximate price range to repair my brother's broken phone because she did not see the actual state of my brother's phone, and I believe that she does not do repairs. Later that same week, which were in two more separate days on the same week, I took my brother to this store for further evaluation and for a more realistic price range to possibly repair his phone. The person was a guy, and based on how he explained the procedures and the pricing, it seemed like he was one of a few people in that store that does hands on technology repair. Me and my brother first thought that the cost range to fix his phone would be around $300-400, but it came up to be up to around $680 instead, given the extensive damage that his phone had with not only his screen, but also internally and the cracks around it. The guy told us that he will have to basically reconstruct his phone entirely. Unfortunately, we did not go through with his phone repair given how expensive and possibly costly it may have been to do all that reconstructing. However, the guy that answered my questions in more detail was very patient and understanding; he did not rush me and he only wanted me and my brother to make the decision that was good for us. He even gave us a few days to think about it and gather our thoughts. Even though my brother's phone was not fixed there because of how much his phone has been damaged, I recommend Flash Fix for any customer who feels nervous, concerned, and uncertained about their phone or any other kind of technology. Your questions will be thoughtfully answered, and they will be completely honest to you about pricing and procedure the whole way through. If I ever felt like my own phone broke apart too early or if there is some sort of other problem that causes it to malfunction, I will absolutely return to this store to get it checked out and fixed.

Great service from this mobile repair shop. I thought I had a scratch on my camera lens, but they…read morefound that it was actually just glue and were able to clean it off in a few minutes for no charge! They also repaired another phone where there was actually a scratch on the camera in under an hour for about $35. The guys here are honest and get the job done.

These guys are very professional. They clearly investigate the problem above and beyond what you…read moreTHINK it is. ...They CLEARLY explain the repair costs and Time to fix it. . I had them look at my Kindle Fire's defective charging port and cell phone headphone port. The Kindle was fixed in one hour. The Cell headphone port took more testing, the cell was very old and even though he tried to switch parts with another phone I had, it could not be fixed...there were NO charges for this extra work...I told them I really needed earphones for Calls and Music while working out at the Gym.... I ended up being recommended to buy and I bought a very good Bluetooth earbud over-the-ear set , AMG set it up for me right on the spot........AMG will be my go-to for any mobile product repairs

My husband has bought me jewelry from Catbird in the past, so I was very pleasantly surprised…read morepassing by this storefront unexpectedly! I knew I had to wait until they opened to check things out in person, and luckily they are very punctual. A surprising amount of people came in at opening - I guess it's a very popular store/location! We were first window shopping around, and it was initially hard to get a staff to help answer a few questions about pieces we were interested in. Finally we got someone's attention and they actually pulled out the entire collection for us to see and ask to try on. It wasn't on display, but as part of the box of pieces that were for sale, I found an adorable ring and knew I had to get it. Unfortunately they had sold out of my size - at the time, my fingers must've been extremely swollen from the heat because my size was way bigger than I remembered it to be. The staff didn't mention anything like that to be wary of, but I felt like they would have known. I left the shop without buying anything but did note the ring I wanted and got on the waitlist online. Eventually they came back in stock, so I'm glad I did go to the storefront to see it in person!

I'm stunned to leave this review but also want to warn others and hope Catbird will actually remedy…read moremy situation. I purchased two name rings late in 2025, I had been a customer at the original location since they opened in 2005 when I was in college! I've bought so many rings from them, many by Wwake but also very nice ones by their in house line. A lot of personalized ones over the years with sentimental value for me. I think quality and production must be way down and I'm worried maybe these rings I have from last year may not even be actual gold. Maybe it's a fault in the design? I put one on and almost cut myself- it had split!!! I was so shocked and reached out to them immediately since this hasn't happened in 20+ years as a loyal customer who recommended their brand, bought gifts for family, etc. I emailed customer service and they said it's under warranty and can be fixed. I felt like that would be okay until I looked at my other name ring, purchased on the same date. I can see a split forming but not complete in the same exact location as the other one!!!!! I don't want a "fix" or replacement anymore unless it's another brand. I'd like my money back, I've never ever had real jewelry break on its own like this and I take very good care of these treasured objects. I can see these will break again and again :( If they can actually give good customer service I'll return as a customer to still buy trusted brands like Wwake but would never buy from their line ever again and can see numerous recent Reddit posts describing Catbird line jewelry falling apart! Sticking to Kathryn Bentley and other cool designers who take more pride in their work. Buyer beware :/