Very happy. Called to get quote for fixing my samsung fold7 back lens cover. It was $50 for…read moreeverything (parts, labor, tax). I had 2 other quotes for $120. Made trips to the store: once to give downpayment and the next day to get phone fixed.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

TLDR: High Quality Service…read moreFast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

Sunny is very friendly. The store moved to the 7th floor inside the building after pandemic in a…read moresmall unit. I sent my MacBook to replace battery. It's done in couple hours. Sunny gave honest opinion if it's worth a repair or if it could be some other issue. By making appointment you get a $10 discount. The price is very reasonable. And my battery gets back to normal again

When my iPad catastrophically broke down, and major surgery out-of-state was only a literal couple…read moreof days away, Appleberry did the impossible and had it fixed!! It required being sent deep into Brooklyn due to the complex breakdown inside the iPad, and wouldn't be ready until very late the following day, and not be sent back until the morning after that. After we had to leave for Massachusetts. so Sunny dropped everything and personally drove to Brooklyn to pick up the iPad as soon as the physical repairs were finished, and brought it right back, to meet us with. And he threw in a free charger, too. I was able to have surgery with my iPad keeping me company through my hospital stay, and my painful recovery. I will only go to Appleberry Repairs for my or my family's iPad and iPhone repairs, from now on. They also have used iPads for sale at great prices, so I plan to never visit the Apple Store again, if I can help it!

Normally I'm not one to review non-food places, but I had the best customer service experience…read morehere. Go see Sam! He will take care of you. So welcoming, knowledgeable, and quick, he's there to help you maximize your options (plans, phones, etc) with Verizon. He exceeded expectations, and I'll always recommend people come to this location for any Verizon needs.

This is the BEST place to buy a new phone. They are so nice and helpful! They always make time for…read morequestions and they work with a smile. Really good experience and highly recommend!

It looked as if my laptop had viruses or had been hacked or.... whatever. (I'm a complete Luddite…read moreso I haven't a clue!) I stopped in to ask if I needed an appointment and was told I was fine for a walk-in that afternoon. I came back with the laptop and was told it could take anywhere from 1-4 hours depending on the severity of the problem. Well, they got it resolved in about an hour, patiently answered a number of my very clueless questions, and charged me the minimum price they'd quoted - and they gave me the senior discount that I'd forgotten to ask about! Not being a techie sort of person, I was really dreading having to deal with this and kind of worried about being made to feel stupid! Well, Tim and Jacky were both quite lovely and I was delighted to see they didn't just have the technical skills but also great customer service skills. All told, a very positive experience.

They repaired my iPad screen that was lifting, quickly and carefully. The work looks clean, the…read morescreen feels solid again, and the whole process was stress-free. I'd definitely recommend their service.

This is a great cellphone service center. They cay repair any cellphone. Recently my iphone had a…read moreproblem where people could not hear me talking. They opened it up and replaced one of the chips inside! And now it works! They have also helped me do a factory unlock on my iPhone. its a small store in Chinatown and the lady there, Sally, is very friendly and helpful. The prices are very reasonable as well.

The lady was friendly and on the ball. iPhone 5s cracked screen repaired for $115 in 1 hour…read more (iPhone 5 screen for $85 in less time.) Very well done and average price I guess. Happy!

I have been buying all my phones from sunny and randy since so many years. And i always get the…read morebest deals on repairs and purchases. I highly recommend go for it.

From the owner: We specialize in all cellphone repairs Iphone and samsung LCD fix. We also sell unlocked gsm/cdma…read morephones for outside USA. We also unlock iphones, samsung phones and all others. We fix tablet screens. We do retail/wholesale of all cellphones.

How refreshing! A phone store where you walk in, only to find PLENTY of reps ready and willing to…read moreassist you! And...their reps really seem to know their stuff. They aren't just there trying to SELL you stuff. If going there by subway, I recommend you get off at the 1 at 50th, the C/E at 50th, or the N/W/R at 49th and then walk DOWN to the store, vs taking the train to Times Sq and then walking UP to the store through the Times Sq mess.

I have Tmobile for almost 8 years now & I have insurance with my phone . My screen protector was…read morecracked & I went more than 3 stores ! No one had the dark one, I just went in to check if they actually have one. The guy was extremely helpful & went out of his way to find one for me. I was soo happy . Then I saw the cool NY section they had & wanted to take pictures. One person told me after taking pictures I can scan the QR code & my picture will show on their billboard . It was fun . I did wait for a while just to see it outside but I had other places to go . Thank you guys for always taking good care of your customers!

I ran into some backup/update issues with my new phone that were beyond my expertise, so I returned…read moreto this location for help. Once again, the customer service and professionalism of the staff here was beyond 5 stars. Today, Darnell stepped in and several issues were immediately solved (again, beyond my expertise). Drezelle and Carter were there as well and I witness how professionally and warmly they interacted with every customer. I cannot speak more highly of the people who work here. Their skill, professionalism, and dedication to doing the best job is a rare thing these days. I am most appreciative of their efforts on my behalf.

I have a decent relationship with T-Mobile. I am a loyal customer. I sued them once, but I am a…read morepretty loyal customer. I got a phone cradle for my car from them so that I could mount it on my dashboard. Within weeks, the usb outlet just fell out. It was defective. I felt like a fool. I felt more like a fool when the customer service rep at this store told me that even though I was within the 30 day period, I had to call customer care to deal with it. I was just mad when after 3 dropped calls and 2 hours, I was told to go back to the store. I went back and before I could even get upset, the manager of the store was very helpful and returned my money, no questions asked. So it was a two star experience that got two more because the manager was great.

Such an easy experience!…read more I messaged John on Yelp about getting one of my glass camera coveres replaced on my iPhone. He quoted me at $50. I came in later that day, relaxed on the couch for 20min in the AC, and John fixed my camera lens. I couldn't ask for better service. This will be my go to for any iPhone fixes!

Great deal on replacing the iPhone screen (better and faster than Apple)…read more Good midtown location too