On the last day of my vacation, my cellphone was stolen. My flight was in 4 hours and I did not…read morewant to travel back across the country without being able to communicate with my loved ones. I was nervous about missing my flight, but luckily Richard was able to help me. He had me in and out of there within an hour. He assured me that I wouldn't miss my flight, charged my new phone, completed an iCloud backup, and even helped me pick out accessories! Richard then told me I can give him a call back about saving money on my current cellphone plan. This was by far the best experience I've ever had at a Verizon store. I would give him more stars if I could. Thank you so much Richard!

If I could give them 0 stars, I would. They sell you a device telling you it's "free". When you…read moretry to cancel within their allotted "30 days to cancel", they assure you the problems you're having won't continue. When you don't cancel in the forst 30 days, you're on the hook for the full value of the devices. They give you credits on the bill. Until the very next month when it jumps again. They tell you it won't happen again. Until it does and you spend hours on chat and phone to get them to credit what they never should have charged you to begin with. They tell you your deivce is "free" but that's not true. Buy a crap device and go with a prepaid service. You're better off.

Excellent buying experience! Great selection of devices. Salesman was knowledgeable. Prices were…read moresecond to none! Phones for $100 and less! Highly reccomended! Conveniently located off the R train 26st station

This Apple store is located via Prince Street in the heart of Soho, not too far away from the R/W…read moresubway station. There're two floors, the upper level being the genius bar where the Apple staff helps customers with their phone issues and the lower level is where all the Apple products are displayed in the open. Laptops, desktop computers, smartphones, smartwatches, accessories, wireless power banks, usb c cables etc....you name it. Additionally, all the staff is very patient, helpful, and friendly. Space wise is bright, clean and spacious. The overall layout of the Apple store is sleek and stylish. One of my favorite locations after the 59th Street flagship! Has a decently clean restroom, always seeing the staff hard at work cleaning each stall whenever I drop by. Many outlets upstairs and downstairs to charge your devices. There is free public wifi too. They accept both cash and card as payment but no prepaid gift cards. Receipts don't get printed out and are sent over to your email that's connected to your Apple ID/account.

so mixed here.. nasty part is this system that you can't walk in and get service you have to make…read morean appointment... great for the youngsters.. but even though I was once computer savy... all this tech stuff leaves me in the dark... where is the line for the OG's???

this was the third at&t store i visited in two days and it also happened to be nyu move in day…read more(read: sh*tshow). the first two stores were subpar; the first didn't have the model i was looking for and the second (store @ 17th between park & broadway) had *rude* employees. so, in a desperate attempt to upgrade my iphone 4 (don't judge) a week before my vacation, i went to the location at 17th and 6th. you never really expect a phone store to have *great* service, but this one did. as soon as i walked in, a woman asked my name and what brought me in; immediately i saw my name on the "walk in board" display. in less than 10 minutes, megan the phone angel called my name. she was friendly, knowledgeable, and incredibly helpful. she reviewed may plan, made an adjustment and reduced my monthly fee. and yes, she also helped me get my phone, get it activated, and given my poor experiences at other locations, checked to see if there was anything else that could be done. megan called in joe (the manager) and after a few taps and swipes, they also helped me secure my coveted beats headphones at a sweet little discount. this is not the location closest to me, but it will be the only store i go to in the future. thanks to joe and megan for all your help -- i *love* my new phone and beats!!

Imagine being a customer for 20 years and stopping in the store to ask to charge the phone you pay…read morethen over $100 a month for just to be told no you have to buy something. It was an emergency and if your staff had common decency they could have charged the phone as a courtesy. I'm sure it was just the person at this location. I'll waist the last of my batter to make it known that your customer service sucks.

I hit about 5 different Verizon stores from corporate to authorized dealers, and when I walked in…read morehere within 2 minutes I knew this was the place getting my business. Super nice, super knowledgeable. Gained my trust right away and I immediately felt comfortable and valued as a customer. And not to mention they gave me the best deal from all the stores I spoke to. And I got a great deal on the IPhone 13 pro since I was switching to them from spectrum. Definitely go here if looking for Verizon!

Here at 11:15, store is still not open. Looks like the store is supposed to open at 11am.read more

Great service, quick and affordable prices. Will definitely come here for all my printing copying…read moreand fed ex needs

I love them. They will do anything!!!! Like a neighborhood friend, great stock, mail, messenger…read moreservice. I've had Covid and they have been amazing although the pandemic! Please give them business!!!!!

The worst company ever! Their internet goes on and off and when you call them they say they are…read morefixing their towers and internet sucks Most of the time, slow... honestly this company is a headache for me and my wife....

Stay away boost has changed it used to be really good but they got bought or merged about 2 months…read moreago and now I burn through data in just a few days when it used to last all month I paid extra for more hot spot and it used to last all month also but now it runs through your data and by the second week your data is gone and you can't use your hotspot even though you still have a bunch left I was told to turn off data to things I wasn't using but this had no effect still ran out of data with over half of the hotspot that I paid extra for still left but was unable to use Stay away they used to be good now they are terrible I bought my phone outright 2 or 3 years ago and when I went to switch carriers I was told my phone was locked and to call and they would unlock it I had to put in a request to unlock it and it took 3 days. Horrible customer service as I said stay away save your money and time and aggravation I went with metro and so far so good

Stopped by the store to get my iPhone headphone extension, again! This is the second time in 2…read moremonths I had to go to the store because I lost the one I bought last time. For some reason this thing came off from the iPhone easily. Anyway, Jenni and James helped me here. They tried so hard to have me switched to T-Mobile but definitely not going to happen for now. Verizon has a better coverage. Heard about it from people who use both. The store is nice and the employees are helpful.

Taylor was a delight! She spent 2 hours with me setting up my new phone and I truly appreciated it…read more Thanks for all your help Taylor!