Called Brian after seeing reviews on yelp about a battery fro my daughters macbook pro…read more He ordered the battery. Arrived a few days later and I drove 10 miles to go there and have it installed at a total cost of about half or less than what the apple store and few other guys quoted me. Less than an hour later it was done and he also gave me my old battery back. To me that is building trust. I def recommend him in a world where trust and honesty has become a very rare commodity. Thanks Brian!

Called Brian and got a response back within hours. Brian was honest and told me there was nothing…read morehe could do to fix my broken TV. I appreciate that he could have made me drag my giant TV into the shop, charged me to look at it, and then told me no. So thank you for being honest sir and you deserve to be known for that!

I am so grateful that Caton Radio installed remote start in my car. No more waiting in freezing…read moreweather for my car to warm up (and me too). They were so patient with me, an older woman trying to understand technology I look forward to radio upgrades next!

I took 3 of my trucks up there to get alarms on them the staff is amazing the owner is great if you…read morehave a problem you can bring your vehicle back up there and with no problems and what I love about them they show you how it works.

Glacial. Employees here do not care about making things run faster than they need to. Staples needs…read moreto send in Chick Fil A for some customer service/client experience improvements.

So I just came in to send a 4 page fax. Neither fax machine worked. I asked one of the copy & print…read morecenter reps to send it for me if possible (on their own machine). I think she started to send it. Then walked away and began helping someone else. The other rep is sitting on her cell phone. I have been here now 20 minutes and I don't know if my fax has gone through. Nobody has updated me. Update: fax never went through. The women's bathroom is very dirty as well. Very surprised by this location. I usually have a pleasant experience.

Truly is the best customer service I have ever experienced. They were very knowledgeable, helpful…read moreand helped to guide us through a difficult third party item! Helped to make this experience hassle free. Could not recommend this place enough!!

Shawn was very professional and knowledgeable! LED lights replaced my dated HID. Great choice…read moreShawn! Please take the time to thank him and the installers. Thank you!

Upon entering this target it's looks and smells clean. I and another customer stand in the pick up…read morebut it looks cluttered with carts. There is another line with a large sign that says "exchange & return. Instead of reaching out the me and the other customer standing in the order pick-up section, we had to ask if there would be someone to help us. And then the cashier proceeds to say "it's all one line". There was no attitudes or anything from the cashiers. Just the fact that they saw us and did not acknowledge us until we reached out. The cashier should be more attentive. It's was not crowded at all. One cashier was not busy. Do better target. I purchased an antenna so I can watch the game. At 40$ it's an ok value, over the service was actually quick once I was an acknowledged.

This has always been my favorite target and still is. Not too big no long lines always has what I…read moreneed. The parking lot was crazy tho super busy. Our cashier was great she went beyond expectations taking us even tho she was suppose to be off.

I took tv that did not have picture but did have sound.I took it in paid 45 deposit for him to look…read moreat it. He called later that day saying it would cost 228 minus the 45 leaving me with a balance of 183. He called a few days later saying it was fixed. I came in to pick up tv. He didn't offer to show me it worked I figured he has been in business for so long took my tv home ( if I just would have plugged the tv in whole I was there ) . so I get it home the tv did the same thing . I took the tv back the next day he waited about a week and called me and said he would give me 100 back because he can't fix the tv. When I arrived he was rude, loud and advised me to take him to court for the rest of my money. So believe nothing his website says customer service was non existent and 90 day warranty was a complete joke. Enter at you own risk

Owner was very rude after not fixing tv as he said he would and could. Refused to refund money or…read moreadhere to the 90 day warranty. Do not get your electronics fixed here. The owner is very nasty and obviously doesn't care about repeat business. I wouldn't trust him with a clock radio.

I had a TV go bad and called The Big Screen Store where I had bought it 4 years ago. Greg Dahle…read morecould not have been more helpful. With his avice and help the TV was picked up for repair within two days. The bad news was it could not be fixed. Greg informed me I had 1 more year on my extended warranty. I thought it had expired. Greg was instrumental in getting my TV replaced at no cost to me. I highly recommend checking out The Big Screen Store if you are looking to buy a new TV. Good job Greg and The Big Screen Store! Bob G.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

In Dec 2018 had an older (Vista) computer that was choking on little furry balls of electrons virus…read moretails, and scrambled digits. In my mind, someone could just wipe it back to factory setting/install and it would work great. I asked BNet to fix it, and the gentleman explained that it really wasn't worth fixing. At first, I thought "okay, he's just trying to force a sale..." I was wrong, and yet a bit right. He *DID* have a computer to sell me, but it was an AWESOME deal. They buy excellent (HP, Dell, etc.) laptops from top tier companies that have a two year "technology refresh" contract. Into these 2-year-old laptops, they wipe the memory, put in a new HD, new battery, a fresh install of the OS (Win10 on mine) and recent MS Office. They even through in a new power brick and cord. The price? $200 for mine. (I'd guess this may be slightly higher by now, or based on the batch they have received/refurbished). I will never buy another brand new laptop while living in B'more, as long as BNet is in business. Good shop, and a great deal on a computer that's still running strong

My recently bought mac stopped working, one of the kids had dropped water by mistake. BNet ordered…read morethe bew part and got it working in a week at reasonable price. Keep up the good work.

It was a pretty good experience getting my phone fixed. It took a bit longer then I was told, but…read morethey did get the job done.

Competitive rates. Prompt service. Friendly service. Would absolutely come back for any tech…read morerepairs.