Onsite Computers exceeded my expectations. Lee went above and beyond to make sure I was completely…read moresatisfied with my laptop repair. Even though it required more effort than expected, he wouldn't accept any additional payment and finished in a timely manner. The price was reasonable, customer service was exceptional, and I walked out a happy customer.

While attending University of Baltimore, my laptop began doing weird stuff like trouble rebooting,…read moreerror messages, viruses and etc. I knew the IT guys at the campus repeatedly worked with the laptop, but no change. So, while researching best computer shops, I came across Onsite and discussed it with my husband. He recommended that we see what they can do, plus we live in Essex. We went there and discussed what problems I was having and he fixed it and brought it to my home personally; I thought that was very kind of him. The professionals were so warm and honest that I now only take my laptop to Onsite. I recommend everyone that have any computer problems take it there.

Had my iPhone battery replaced. Service was fantastic replacement was perfect and quick. I highly…read morerecommend the place

Have used them from time to time for many years. Very cost- effective and they get the PCs running…read moreagain. Even did one office/ house call and it went well too. They have been quite reliable.

I love to support local businesses when I can, and recently I was in need of an expert to look at…read moreyoungest kids laptop. We tried a few chargers and it didn't seem to be charging. It wasn't a cheap machine but like so many things in life, it was past its warranty period. Finding good tech help, like finding a good mechanic, electrician, or plumber, can be difficult. I turned to Yelp for help (yes, I am a poet!) and found that DNS, a small storefront shop on Greenmount Ave, just a few blocks from where I live, had great reviews. After showing up a few times when they weren't open (yes, check their open hours, only a few days a week, and then only for a few hours each day) I went by today and met the head tech Jack. He was with another customer who clearly had been coming to him for a while, and I listened as he carefully and thoughtfully ran through her issues, made sure she was clear on what was happening, and then offered to stay open a few minutes late if she needed when her repair was ready. He quickly diagnosed the issue (a charger that may or may not be working correctly) and since the charger I brought with me seemed ok offered to send me on my way. I decided to purchase a replacement charger from him just in case and his price was better than I could have gotten online. A few other notes - he has many services and their prices posted on the wall - this is super helpful. Second, he offers a discount to teachers - something I am always in favor of. Honest, good-natured, reasonably priced? Yeah DNS has all of that. The storefront is easy to miss, but if you need quality repairs for your machine, this should be your first stop. Support the locals.

My daughter's (a Johns Hopkins student) laptop charging plug broke off in the charging port the…read moreother day. She and I checked with some other local repair places, and got [phone] estimates of $99 and up, and $80 and up..."depending". She also tried the campus techies, and was told "We aren't licensed to work on Lenovo" (I was not aware a special license is needed to pull a broken plug out of a Lenovo laptop! I wonder who monitors that?! ) Today she took it to DNS Technology Group, a few blocks from campus. Fixed it in a few minutes, 25 bucks! And super-nice people, according to my daughter. So props and a 5 star rec for these guys (but be aware they have somewhat limited hours)

One of those rare times that I wish I could give 10 stars! Such outstanding service is hard to…read morefind these days. I contacted the business online and received a text AND voicemail an hour or so later. When I called back and spoke to Steve, he and I had such a great conversation about computers. He gave me his address and I took the laptop to him. Imagine my surprise to receive a video by text only 20 minutes later, telling me his diagnosis! The hard drive was kaput. He said he could install a new one for me and we discussed some options about buying one. As it turned out, I recalled that I had purchased an extended warranty which would cover a replacement. So he thanked me for my business and said I could pick it up anytime. He gave me the student discount because the laptop actually belongs to my grandson, who is in 5th grade. :D And at $62.50 I am exceptionally happy. I'm telling you, if I ever need any help with all the laptops in our family (which I maintain) I will definitely go to PPCS again!!

My son's gaming pc went out, and I found this company on Yelp. Honest, fast, friendly, and…read moreaffordable. My son is very happy with the repair results, and so am I. His gamming pc is running like new, and he's back to yelling in his matches, lol. I highly recommend using this company for your computer repairs.

Six months ago I went to Charm City Networks to get my home WiFi reconfigured with a more powerful…read morerouter. I have had trouble accessing the internet from all parts of the house. A technician came to my house and in one hour I was up and running with the best access to the internet that I have had ever--in over 10 years. I was so pleased to have a company only a few blocks from my house that could out perform any computer people I have had in the past, including tech-support people on-line. Since then I have had several problems pop up (unrelated to the installation on the first visit) that I was unable to solve myself despite being fairly computer literate. I identified 5 problems and gave Charm City Networks a call yesterday afternoon. We agreed on 10 the next day. This morning they were at my door at the exact time and quickly solved all my problems. Here are a few words I have to sum up my impression of Charm City Networks: KNOWLEDGEABLE, EFFICIENT, FRIENDLY, REASONABLE, LOCAL. I urge anyone within their range of service to give them a try. I cannot imagine you will be disappointed in their high standard of service.

Great store great service 100% fantastic people and great work!!!!!!!!!! Will definitely be backread more

I took my laptop for repair. The guys were courteous, knowledgeable and patient. Nice bunch of…read moreguys. Would highly recommend them. Thanks, Bonnie

Even though Edward didn't have what I needed, he went out of his way to find it for me and tell me…read morehow to get there (tourist)!

After the apple store lied to me and tried to charge me over $1000 for a new logic board to fix a…read morecomputer, MacDaddy found that the issue was actually the hard drive and fixed it with no problem. I cant believe i was about the throw my laptop away, only to have it fixed for a couple hundred dollars. Honestly, these guys are the nicest, most honest people i have worked with in years. I will go back to them for any problems i ever have with my macs again.

In a society where trust and integrity are in short supply, SysQuick is a rare find. I brought my…read moreWD Passport external hard drive to SysQuick for service and the owner was knowledgeable, professional, and went above and beyond to try to resolve my issue. I highly recommend this company!

I had a really great experience with Cheapest Computer Fix. I spilled coffee all over my laptop and…read morethey were able to replace the keyboard in 1 day. Lucky for me they had that model keyboard in stock. They had a quick turn around for a fair price. I would definitely use their services again!

My computer crashed on Father's Day. I found them on google Monday and they were able to see me…read moreASAP. Great job and I am up and running. I checked several places and there prices were within my budget. I will use there services again.