The service here is superb. Every time I walk in I am greeted right away with a friendly smile. It…read morefeels good to know that the staff here is always ready to assist in whatever issue I may be having. Cesar is a great employee and his smile is very captivating. Brittany is such a sweetheart and quick to answer any and all questions. Whenever it does get busy there is a TV screen which they usually have channels rotating-always something good on! Conveniently located in the Beachmont/ Suffolk downs area right in the plaza of revere, you also have the dollar store, a shoe store (forgot the name!), target, Stop & Shop, and a Wendy's. So if you ever need to wait a long time you have options of going to these places while you wait. I choose this store because of their service. I love the way the staff treats their customers, and that says a lot about their business.B

I had to print something and couldn't find anywhere to do it in the area. I walked into this store…read moreas a last hope and was pleasantly surprised by how helpful they were. The man I spoke with had nothing to gain, but was kind enough to help out. He even showed me how to pair my phone to a printer over wifi which was pretty neat. I know this review is unrelated to their products. I felt the need to write this because kindness in customer service is often secondary to the bottom line, but that was not the case here.

Dee was super helpful in helping me trade in my old device. There were people waiting but he was so…read moreprofessional and calm. He took his time and made sure I knew the process for how the trade would be processed. Highly recommend this location in Billerica.

These guys are great with everyone, especially older customers. Fast, reliable, and honest. Always…read moreready to help

The service was great. The new team understands customers' needs and does not pressure a sale…read more Wonderful

I went to Paul's TV after buying three other TVs from there over the…read morelast four years. I was assisted by Dan L. in trying to find an LED tv. I usually spend a copious amount of time doing research on what I like and how much I am going to pay for it. Dan immediately knew what TVs would best match up to my style and what would be the right fit for the amount I was willing to spend. He knew the differences between each year models, different features of 'smart tvs', and what would look best in my home. After about 45 minutes of my indecision we were lined up with the right one, scheduled for pickup, and I was on my way. Could not have asked for better service, unless the TV was free!

I recently purchased a tv stand from Mark from. Paul's tv in Nashua Nh. What a professional sales…read moreman. Mark knew his stuff about each and every stand I inquired about with the pros and cons, He made my decision a lot easier . Which one that would work best for me and my use. Thanks again to Mark for the help and your knowledge of your products The staff here is top notch ! ~Rob G

New ham. Took my first trip there the other day only having a cheap HT that I was getting nowhere…read morewith. I spoke with Doug and he helped me get a proper mag mount and antenna set up so I could use it in my truck. An hour later I was on the air being heard crystal clear. He took the time and walked me through everything I needed to know, went over different options and answered all of my questions. He even turned me onto a website that helps figure out where you can best transmit from any location. I can't wait to go back and upgrade my radio as they have a great selection. I would 100% recommend to anyone interested in ham radio.

I'm a new ham and I went here for my first HT.I already knew what I wanted after doing a ton of…read moreresearch. Dave showed me not just the Yaesu I wanted, but all the Yaesu HT's and walked me through the price points and functions of each. He also walked me through the aftermarket antenna options for handled, mobile, and base and answered a lot of questions. If you're unsure about anything or have questions go in and talk to them. This is a business run by hobbyists and they have a lot of knowledge to share. 10/10 would recommend.

Marcus is so helpful and patient. Very knowledgeable! Very pleased with the service. He helped me…read morethrough a couple of very frustrating issues with patience of Job!

I had a terrible experience with Marcus Altman. I went to pick up A router that my husband had…read moreordered online. We were told to give a ticket number when we went to the store so that's what I did. I mentioned it a couple times because I thought that's what he needed and it would help him find the order.He then rudely told me that I had told him that three times. It kind of got my back up because all it needed was a simple explanation that he didn't need that number. He then started to accuse me of being rude to him so I apologized saying that I wasn't trying to be rude.He accepted my apology and I asked him if he'd like to apologize to me for being rude and he said no. Not really sure if he was having a bad day, but kind of put a bad taste in my mouth. What happened to good old-fashioned nice customer service?

If I can give this place a negative star I will. Be careful not letting them running your credit…read more They opened 3 lines without my consent. I'm stuck with a bill of 3 lines I'm not aware of. I've been going back and forth for a whole month. I will never step foot in this location ever again. They pulled an illegal and fraud just for commissions and number. I hope they get their karma!! Watch out and be careful!!! It's better to go online and open your own line

T Mobile in Stoneham is awesome, these guys are a great team! I have been going to this store for…read morearound 15 years. Probably more now that I think about it. Great employees from the manager to the staff ! Very knowledgeable and helpful. A few of the guys have been there at least 10 years. John has become a friend over the years always very helpful when I have these odd issues with my phone. I can't say enough about this location and the guys there! If I could give more then 5 stars I would!

Came in today and had the worst sales experience Of my life…read more These salespeople are dishonest.

I had a great experience at this location. Gabriel was very patient with me, explaining my options…read morefor a new phone bundled with an Apple watch. Even though it was near to closing time, he set up all of the equipment and instructed me to get in touch with any problems or questions. A big improvement that a big box store that left me with equipment that wouldn't work together.