I live in East Tennessee and this business some how got my debit card information and took my pay…read moreout of my personal checking account in my state. I called the manager and asked for him to contact his bank to return the money and I have filed with my bank about a frauld transaction and he did nothing! Beware of theives scammers that somehow get your card information!

My Phone screen was completely cracked other estimates way to high I called Pedro cellular his…read moreestimates was a lot lower He was quiet pleasant and helpful .Anyone need help go to Pedro...

Really great experience with this shop. My teen dropped her iPhone and smashed the screen and took…read morea chunk out of the corner. This shop took the phone and repaired it to perfect in 1 hour. We will definitely go back if the service is needed again.

If you want to support a local business and you're tired of big box corporate electronics stores,…read moreyou can't find a better place than Experimax. Don't buy a new laptop. Buy a refurbished and certified laptop because you will save a bunch of money and there's absolutely no difference in the quality of the device. If you value customer service than Experimax will leave you with a huge smile on your face.

Dee was super helpful in helping me trade in my old device. There were people waiting but he was so…read moreprofessional and calm. He took his time and made sure I knew the process for how the trade would be processed. Highly recommend this location in Billerica.

From the owner: AT&T, serving over 81 million wireless customersread more

Run do not walk from this location. The quality of the items sold is flea market bargain basement…read more The items are grossly over priced and come with no warranties.The workers made documented material misrepresentations. The owner and management are never on site and are unavailable. Small claims suits to follow.

I payed a lot of money for a bad job. Glue is seeping out of my phone…read more I had the back of my phone fixed and when I came back to pay, my case was gone. The man working on my phone claimed someone stole it and it was my fault for leaving it with him. My original phone case was $70 and I asked for compensation because HE lost it. Instead he gave me a $3.00 phone case and claimed it was from apple. DO NOT COME HERE

They saved my behind. When nothing would change my iPhone and I was in a panic, they fixed it in…read moreminutes. And at a reasonable price. Life is good once again

Great place! They fixed my iPhone super fast! The phone was broken from the front and back. But…read morethese guys are amazing. The customer service is great! They were answering all my questions and helped me a lot!

Great prompt service. Dropped my iPad with cracked screen off in the morning. All cleaned up and…read morefixed by mid afternoon Nice guys with follow up to make sure in happy. Will use again if/when I have to

I've replaced many an iPad screen at CPR over the years (formerly NH iPhone Repair)! Service is…read morealways fantastic. Today we needed to replace my son's beyond repair iPhone with something refurbished. Walt was amazing! We picked the phone, he transferred the data and fixed some settings on both of our phones that the carrier screwed up (I'm looking at you Xf.....). Very happy with the experience, I always recommend them.

I went into the Bedford location because my phone stopped working and once he figured out it was an…read moreinsurance claim he could not have been less interested in me. I had some questions for him as I was filling it out and he had us back to me. I had to ask him to turn around in order to talk to me. He was helping me with the service for Verizon provided and because he wasn't making a sale he could not have cared less.

We were having issues with activating a new Verizon phone; after trying for 2+ hours with Verizon's…read moreonline chat support (including getting abandoned by our service rep), we thought, hey, there's a Verizon store close by in Bedford; let's make the 5 minute drive to speak to a human in person who might be able to help us. Little did we know that this shitty little establishment is not an actual Verizon store, it is a "Verizon authorized retailer." As we soon discovered, there is nothing helpful that they can actually do to support activation issues. On the subject of "helpful": the customer service rep who was at the store was one of the most arrogant, entitled pricks I have ever encountered in retail. After telling him our sob story hoping to garner a bit of empathy, this little douche had the gall to tell us that it would cost a $50 "activation fee" to complete the activation. After some clarification of our ask and a half hearted attempt at activating the phone, he said our only option was to call Verizon support... AND, that he could not make the call for us, AND that we were not allowed to make the call from inside the store. It was pouring rain out. The douche snottily told the three of us- two of whom were an elderly woman and a woman in a wheelchair- that we could go call them from our car. After incredulously asking if he was really going to make us go out IN THE POURING RAIN to make this call to support for the company whose logo was emblazoned on his store, he looked at me with a shit eating smirk on his face and said "Yes." In summary: if you want a helpful retail experience from a decent human being, do not come to this shit pile of a store, so that you do not have to deal with the arrogant, pig-faced troll of a virgin who works there.

I came to repair my phone and they damaged my phone, after replacing my screen they left a blue dot…read morethat was not there before. They even damaged my phone. Do not come here. There's no excuse for damaging a phone and leaving it worse than they found it. Do not come here just go to apple. Unfortunately I had to pay for the consequences of not going to apple. Just go to apple I don't care if they charge you more you will get your phone repaired. Not these careless people.

The canoe we were in decided to capsize and dumped our surprised cell phones into the river. My…read morecell phone was only 1 month old and not hardy at all. Despite being rescued in less than a minute, it quickly began to succumb to the water damage as the screen generated lines and stopped responding to my imploring fingers. iPhone Solutions had really high reviews on google and I decided to check them out. The place was very busy and they had two people working. They replaced the screen and changed out the battery charging portion, not really sure how it all worked but now when I plug in the phone it doesn't feel the same. But it's been a few days and the phone seems to be working fine so I'll keep my finger crossed. Friendly service during a stressful time.