I've gone here a few times and Everytime I have Emerson L has gone above and beyond to help me with…read morewhatever I needed.

Michelle is a bully who argued with me and talked over me as she convinced my young adult son to…read morespend almost $1000 on a $600 phone by adding a screen saver- good idea! And a protection plan- a scam if you have a screen protect and a history of never breaking a phone. She completed the transaction while we were discussing the options and then said it was too late to cancel.

I brought my computer to be looked at because it was not working properly. They explained in detail…read morewhat was needed and gave me options. All fixed now! Great service and very affordable! Will definitely be a returning customer!

Fix N Repair was able to repair my son's Xbox in just couple days. Reasonably priced and we were…read morethrilled that we avoided having to purchase a new one!

iPad took an unfortunate tumble and the screen cracked on the bottom... Went to Fix 'N Repair's…read morewebsite and reached out for a quote. The process was super easy; complete the form by selecting the repair option (more on that to come), what device you have, what is wrong with it, your contact information, and how you'd like to be contacted. The repair options are to either visit the store or a come-to-you service which is unique, convenient, and a great option that sets them apart from other companies. And the at your door service does not have any hidden or extra fees! They are very responsive and quick to get in touch once you submit the form. I reached out during business hours and got a response immediately! I really liked that they asked how to contact - via call, text, or email. I needed my iPad, 9th gen fixed. It was quoted at $119 (+tax). I opted for the come to you service. It said online they have a van and do the repairs that way, however they reached out to see if I was okay with a pick up/drop off instead. That made no difference to me. They were very communicative throughout the process. It was very easy to schedule an appointment and I was able to have them complete repairs the next day! They did a great job with the repair - it looks brand new and you can't tell that there was an accident in the first place! They also asked if I wanted to add a screen protector which I appreciated as I would prefer not to break my screen again. They charged $20 for the protector and application, which I thought was reasonable and worth it for me not to have to mess with putting it on myself. Since I had a case already, I did not need one but they sell cases and accessories too. I highly recommend checking out Fix 'N Repair if you are in Wakefield or surrounding towns. Again, it was super quick and easy, great service, and a job well done!!

Sala was amazing. Watched him handle multiple customers at the same time. Whoever is the manager of…read morethis store has a great representative.

It was such a pleasure to work with Sam! We bought a new phone for our 12-year old and she was so…read morehelpful in looking at options, keeping our plan affordable, and helping make the experience fun and less stressful!

Dee was super helpful in helping me trade in my old device. There were people waiting but he was so…read moreprofessional and calm. He took his time and made sure I knew the process for how the trade would be processed. Highly recommend this location in Billerica.

From the owner: AT&T, serving over 81 million wireless customersread more

Josh at the store is the most unprofessional person and he is rude and unknowledgeable. He refused…read morehelp from his colleagues and he refused letting his colleagues to help us. I wish I could give this Verizon store zero stars. The manager was particularly rude and racist on his colleagues. Spent hours with Josh ended nothing. When we asked another staff at store for help, the manager came out and told us he can not help us and the manager sent us back to Josh. But Josh knew nothing about the business. We have to went to another Verizon store and have our phone port in within 20 minutes instead of 4 hours at Burlington store. So please avoid Burlington store if you can, go to reading store.

Decided to change my carrier and go with Verizon. Came to the Burlington mall and met with Jeffrey…read morethe specialist and can't say anything other than this man was amazing. Very friendly, very professional and helped get my lines situated and carried over from my existing carrier. Very little wait, and was very prompt to getting me in and out of the store with very little headache. Highly recommend coming to this Verizon store if you plan to change your carrier to Verizon.

Been going to Alfa for many years . Owners are very pleasant and helpful. Great service and pricing…read more! Recommend highly !

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

I was sent to this store and what a great find! Customer…read moreservices were above and beyond! Both James and the store manager, Laindy were super helpful. I told them what I was looking for and they explain all the options with the best deal possible. I highly recommend this Cricket store in Billerica.

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

Valentino has repaired and replaced batteries for us for the past 10 years. He's been reliable and…read morefair every time. But today, he was amazing. I accidentally bought the battery and labor for a phone I didn't actually need. He was so unbothered - just said he'd forward the credit to a service in the future. Thank you so much, Valentino. We'll be back!