My name is actually Stu R., not Lindsay R., and I live in Southborough, MA, not Manhattan…read more I have a 6,000 square foot house in Southborough, MA that originally was built as a farm house in 1830. Needless to say, my wi-fi was problematic, and Best Buy tried and tried to fix things to no avail. I was told to seek an I.T. company, I did my search, and Rod sold me over the phone on MVWFP. Jawaan and Jacob came to the house and hard wired most of my TV's using the coaxial cable that already existed. They also established various ports throughout the house so that the wireless wi-fi would work well everywhere. There was a slight problem that was fixed right away with a second (free) visit to the house. Several months after installation, the system is running perfectly. Rod and Jawaan are as good as it gets! Make the call to MVWFP, and your stress will disappear, at least with regard to wi-fi in your big old house!

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

My experience started off terrible. All I wanted to do was drop off a cable box. Was told by the…read morereceptionist that I would have to wait to talk to someone. Six employees working. They were waiting on one customer while three of us waited on those other five employees to help us. After waiting for 10 minutes I asked the receptionist to just take care of the box as I needed to leave. Then Brian asked what I needed help with. I commented that I wasn't trying to be a pain and the guy actually said, "Yes you are." Come on man. I wouldn't have been that way if you or others would have made your customers waiting around a higher priority. I asked to see the manager who helped me. She was phenomenal. Turned a 1 star visit into a 5 star.I will admit I could have handled the whole situation better. But when a simple drop off becomes a long drawn out ordeal with an employee with an attitude you inadvertently get short with people. I did apologize to the receptionist on the way out. Xfinity corporate - You should give the manager a raise and get Brian some much needed customer service training.

Their customer service sucks when I call their phone there's always a robot answering stupid…read moreanswer. Xfinity don't hire human to deal with customer issues, and they hire people to fake niceness when they want my business. Xfinity is borderline scam in terms of quality of service.

Verizon Fios is pulling into Boston/Roxbury. Been thinking, YaY finally competition for Comcast,…read more some price relief! Well not so fast, sat and listened to a door to door sales person give the long winded pitch for about an hour. Telling me how much better it will be! Faster and clearer picture and all of the great TV packages to pick from. Me of course am most concerned about PRICE. My comcast for basic channels and medium speed internet is, $155. Theirs will will be $154! Yipee, save one dollar. Make me late for the gym over that?? Who in their right mind would jump over to Verizon? "oh its going to be so much better!" Install will, Disrupt my saturday , installation fees and the pulling out and returning of Comcast equipment. No Thanks. Have already been down a road with Verizon. Calling them is a nightmare just like comcast. Had it on Cape Cod and it royally sucked. Sure they did not offer fios there, but still, checking emails was impossible without kicking me off frequently. Customer service was lousy ended up with Comcast there.

Verizon fios is okay. We had them for years, as long as you don't need to speak will billing. When…read morewe moved to FL they did not have fios in our area so we turned in our equipment and we were owed a credit they said billing would handle. That's where it all goes south. It was only $38 but that's not the point. When you owe someone, you pay them. Reaching a live person is like trying to get someone to shake hands with you if you have the plaque. After receiving nothing for months, the credit dropped from my zero bill. Even after giving them the account # and all the info I could, they just passed me around for an hour until I gave up. Verizon Fios are deadbeats.

I've gone here a few times and Everytime I have Emerson L has gone above and beyond to help me with…read morewhatever I needed.

Michelle is a bully who argued with me and talked over me as she convinced my young adult son to…read morespend almost $1000 on a $600 phone by adding a screen saver- good idea! And a protection plan- a scam if you have a screen protect and a history of never breaking a phone. She completed the transaction while we were discussing the options and then said it was too late to cancel.

Sala was amazing. Watched him handle multiple customers at the same time. Whoever is the manager of…read morethis store has a great representative.

It was such a pleasure to work with Sam! We bought a new phone for our 12-year old and she was so…read morehelpful in looking at options, keeping our plan affordable, and helping make the experience fun and less stressful!

We hired this company recently and he confirmed he would be there the day before but on the day of…read morethe job he never answered our calls and never showed up to site. I DO NOT recommend this company to anyone trying to get work done in a timely manner. Dainton the company owner is a liar and will make you look bad or not show up at all. AVOID AT ALL COSTS.

From the owner: Jambos Communications, serving the Massachusetts and New Hampshire areas sInce 2009. We pride…read moreourselves in providing the best service and entertainment experience to our customers.

I brought my computer to be looked at because it was not working properly. They explained in detail…read morewhat was needed and gave me options. All fixed now! Great service and very affordable! Will definitely be a returning customer!