Cricket Roofing and Francisco take such pride in their work and it's rare to come across people with that much passion for what they do. If you are in the market for a foam roof, I couldn't recommend them more for a job this big and important. The qualities that stand out for me are:
TELLING YOU WHAT YOU NEED TO HEAR VS WANT TO HEAR
The first time we talked to Francisco was in the winter and while we saw other foam roofing companies spraying roofs at that time, Francisco advised us that there wasn't enough sunlight during the day for the foam to dry properly. The lack of sun would compromise the quality in the long term and cost us more when the roof needed to be fixed in 10 years. Francisco was willing to lose the job if we wanted to move ahead in the winter, because he was adamant about doing it right so the foam roof lasted a long time. That transparency meant a lot to us, and showed he wasn't just after a quick buck.
DOING IT RIGHT VS DOING IT QUICK
Francisco and team beam with pride when showing off their work and helping others notice the details. There are the crickets that Francisco is known for, and how he makes it seem simple to get water to flow off a flat roof. There are the clean edges where the foam stops which any aesthetically minded homeowner will appreciate. There are the sealed seams that keep water from getting on beams. And there is the netting he put up around the roof before even getting started. After talking with neighbors who had foam roofs sprayed on without a netting, this is a must. They told horror stories of having to throw out their outdoor furniture because so much foam got on it. We had none of these issues with Francisco's work because he took the extra time to do it right.
PROACTIVELY HELPFUL VS ALWAYS SELLING
Our roof was old. Like expect lots and lots of surprises when you open it up, kind of old. We found insulation so old it turned to dust when you touched it. We found other insulation so wet, we were all left wondering how that was possible since it hadn't rained in months. We found parts of the roof that were crooked and ugly. Throughout all of it, Francisco was able to help us figure out how to deal with the unexpected issues without taking advantage of us. He kept any extra work at reasonable prices instead of trying to stick us with big overages. This was not something we experienced with other vendors we have worked with, and are grateful for how Francisco kept things fair. He is someone that really earned our trust.
COORDINATING WITH OTHER VENDORS TO SAVE COSTS
Our roofing job was extra complicated because it was being coordinated with the installation of a Unico AC system, new electrical routing on the roof, and the installation of solar panels. At all key moments, Francisco was on site and saved us time and money. One key moment that stands out is how he worked with the vendors on how some of the ducting should be installed to save on expensive foam costs and ensure there were no places for water to pool on the roof. Also when other parts of the job weren't ending as planned, Francisco seamlessly accommodated the shifting schedule to make sure everything was done the right way.
FAIR PRICING THAT MATCHES THE AMAZING SERVICE & QUALITY
Looking back at the finished product, the price was amazing. Cricket Roofing's bid wasn't the cheapest or the most expensive. It was fair pricing, with exceptional attention to detail, outstanding service, and a focus on giving us a long lasting roof that will save us money in the long run. But if you are the type of person looking for the lowest bid, I will say I would still recommend you go with Francisco. Because once the roof opens up and surprises show up, you want someone like him on your side. read more