Came in to get my iPhone looked at because of charging issues. Luis took very good care of me and…read moremy device. Overall quality service from this place. I would recommend!

I came in a couple months ago to get an iPhone fixed front and back glass cracked the guy was very…read morenice and so helpful (although he didnt tell me about warranty) and even offered me a discount on second device. Fast forward to today I came In because that same iPhone screen blacked out apparently the warranty on the past service was only a month! So the girl explained to me no warranty I'd have to pay and tried to help me understand but thought they could if done better

Just wanted to let people know that I bought my phone at this location. Bought a phone and was…read moregiven a number previously used by someone else. Fought for a year to get that persons name off of my caller ID. These people treated me like a jerk because I am a girl and a guys name would pop up when I called someone. They NEVER fixed the problem. After 11 months of this I just decided to try the northtowne Cricket store. Gustavo fixed the problem in less that 2 minutes. Am calling corporate AGAIN to tell them about this HERO. Thanks again Northtowne Cric k et and Gustavo.

Im surprised theres not any reviews on this store.It is without a doubt the worst excuse for a…read morephone store ive ever seen.i brought my last phone into them to look at.the clerk broke ny sim card port,then blamed it on me,saying it was like that.i bought a new phone from them that day like an idiot.the personnel at this wells ave store are extremely rude,have no knowledge of telephones and if youre not latino,they dont even want you in there.ive had issues on two ocassions with my phone.both times they refused to help resolve my phone concerns and actually,on both ocassions,trued to convince me that the phone had been tampered with and got wet.lol little does the owner know that ive told probably 50 friends to never go to that store.white friends and latino friends.my friends will tell their friends and before long,hopefully the owner will decide to run a taco truck where all his current employees can work on their customer service and conflict resolutuon skills.i have never been so disgusted and aggravated.i currently need a new phone,because the phone this store sold me is so bad,i think may have been preowned when they sold it to me as new.stay out of this store,unless you wanna be in therapy for self worth issues.lol theyll treat u like garbage and dont care about anything but pushing phones out the door and being incredibly dishonest,rude,and ultimately gross.you lost about 200 customers on this one and many more to come.thanks for all your help,the wells cricket store from hell.keep your sanity and money.go to a different cricket store.

I attempted to transfer my Spectrum cellphone to T-Mobile. After an hour and a half, my Spectrum…read morephone shut off, and my T-Mobile phone didn't start up. Now I have no cellphone that works. Now I'm told to go to a T-Mobile store with my four brand new Galaxy A17 5G phones. I don't have the use of a vehicle at the moment. I am thoroughly disgusted with T-Mobile, and I wish I'd never switched.

Worst service ever! They won't close my account. They gave me the transfer pins to move them to…read morespectrum... and told me to call back to close the account. When I called back they said they couldn't close my account because I no longer had a phone that they couldn't close verify me with by sending a pin. WORST SERVICE ever!!!!!!!!!!!!!!!!!!! They are damming me to try and get another payment out of me!!!!!!!!!!!!

There is a reason this place has such a great overall rating. My boyfriend recently purchased a…read morecomputer here and had such great things to say about it.... So, When I was looking to get laptops for my kids he pointed me here. I had so many questions and so little time and was so not knowledgeable. Their expert gave me info I needed straight on, and advice and even recommendations of what to buy, even if it wasn't through them. What a great place. Trust this local business y'all!

On May 14, 2026, I called Reno Computer Fix in desperation because after transferring data from our…read moreold computer to a new one, and working with several other tech services, I still did not have Microsoft Outlook installed correctly on our new computer. Without going into too much boring detail, my husband and I have an unusual email/Outlook configuration - same email address, two formats, three devices, etc., and I had lost all my Outlook folders - arrgh! I requested a home visit so I would have all the information that might be needed at hand. Within a few hours, owner Justin returned my call and said he would be at my home the next morning. He showed up on time, patiently listened to my non-tech explanation of our Outlook goals, and went right to work. With expert tech skills on his side and held breath on my side, and both of us occasionally crossing our fingers, Justin worked his magic and Outlook was configured for our needs (even better than it had been before) and I got all my Outlook folders back - YAY! The visit lasted two hours - about one hour was for the Outlook concern and the other hour was filled with small fixes and reorganizations that most 12-year-olds could manage but that I either did not know how to do or was afraid of the consequences if I tried. The price was very reasonable and the work was excellent. If you need help with anything computer-related, contact Reno Computer Fix first. Justin was able to fix what three other tech businesses could not.

I had a great experience at this store. Big shout out to Danny for excellent customer service!…read more Needed a battery replacement for a Samsung Galaxy S10+. Danny ordered an OEM battery and it arrived the next day. He called me as soon as it was in, and the phone was ready within an hour after drop-off. Working perfectly! We will use this store for all of our repair needs. Thanks Danny!

Finally got my phone screen repaired. Thank God! My phone was looking so busted but Danny saved the…read moreday! After going to battle with my phone service and Insurance Representatives last week I'm more than satisfied with my repaired screen. Danny was very kind, easy going, and super helpful. If you need your phone fixed and looking for a place that's quick and provides quality this is the place! Thanks again Danny!

Wonderful staff an great team clean an excellent customer service team did the clean on my husband…read morephone nice

came in for an iPhone replacement screen. 3 months later there's a small black spot on the screen…read more phone screen replacement was 4 days past warranty and was not covered.

My phone got infected with a virus and my current package missed it. Before the day was over I had…read morefour different anti virus programs fighting for dominance. I couldn't delete them because each time I tried another one tried to join the melee. The tech fixed phone in just a few minutes.

I called cuz I love their name and they are rated good. Was very nice and helpful. So if you break…read moreanything like my mom broke her old vcr/dvd combo go here. Just know they might be able to get parts for old units lol. I am going to take my mom's laptop to them now.