Cancel

Open app

Search

Best Buy

3.6 (126 reviews)
Closed 10:00 am - 8:00 pm
Updated 1 month ago

Best Buy Photos

You might also consider

Recommended Reviews - Best Buy

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Tyler, field cadet and John field agent, mounting the TV on the bracket with the new Sony attached.
Julie A.

Thanks to Best Buy and the Home Theatre Technicians Team of Nick & Ron. A Five Star install of my new 65 inch Sony and Vizio Sound bar and sub woofer. Fantastic install and amazing customer service. Thank you so so much!!! A very proud Best Buy member. Julie A

A Masterclass in Incompetence - Best Buy Spanish Springs I rarely leave reviews--but when a business so perfectly embodies the reasons behind the slow extinction of big box retailers, it demands to be documented. I attempted to purchase a MacBook Pro with 1TB of storage--a $2,700 investment--not a small transaction, and not one made lightly. After confirming inventory at the Spanish Springs location, I was told over the phone that unless I paid immediately, there was "no guarantee" the item would be available upon arrival. This high-pressure tactic worked--I paid over the phone using Apple Pay, as they advised. What followed was a display of incompetence that perfectly explains why Best Buy--and stores like it--are collapsing under the weight of their own irrelevance. Upon arrival, I was publicly told at the counter--in front of other customers--that my order had been canceled due to "fraud." No clarification. No apology. Just the word "fraud," spoken loudly, with no context. I was left standing there, having just spent nearly $3,000, being treated like a criminal for trusting their process. When I contacted customer service for clarity, I was told by a sales rep that the order was canceled because Apple Pay displays only the first name and initial of the last name--something their system flagged as "suspicious." The problem wasn't the payment method. The problem was Best Buy's primitive fraud detection and even worse customer communication. The representative then hung up on me--another hallmark of a business gasping for relevance. This experience was not merely inconvenient--it was embarrassing, unprofessional, and unworthy of any company claiming to serve consumers at scale. Best Buy continues to operate like it's 2003, relying on archaic processes and undertrained staff to manage transactions that demand precision and discretion. This store has lost a customer for life--not just for the mishandling of a transaction, but for the utter lack of dignity and accountability shown throughout the entire process. Best Buy is not just behind the times--it is the next Dodo. Extinction is not a matter of if, but when.

Headphone display
Luigi C.

I have not been to a Best Buy in maybe over 10 years. I was looking for a projector for a camping trip to make it into a glamping trip so I decided to give some local stores a chance and see what they had to offer. Ugh Best Buy is definitely not even a good buy. Everything is tremendously overpriced and in some cases even outdated. Sure they price match but they are part of those stores where they only carry specific models exclusive to the store so you are not really able to find an exact match anywhere else for you to be able to price match. That's where the sales staff swoop in and claim it is because "this" model is better. Anyway, no projector that fit my needs, either too big or too (ridiculously) expensive. I also figure I would try and get an HDMI cable since I was at the store instead of ordering on Amazon and wait for two days. Hey even the HDMI cable was three times the price of the same cable on Amazon and oh, no price match on that cable because... you guessed it... is not the same "model" as the one you are seeing online. To my surprise, they had LEGO at the store so hey! Let me check it out :) Found me two sets AND they were on sale !! SCORE !! But who goes to Best Buy for LEGO? Well, me, from now on. Would not recommend the chain unless you are into LEGO, in that case go and check them out, they may have a good set on sale at s discount.

This is the original hardware

See all

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

2 months ago

Place is trash for Apple appointments. Save your time and go to Apple! I have been to this location several times with no REAL help..

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Jim K.
5
96
3

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 5
Thanks 0
Love this 2
Oh no 0
Photo of Ronald A.
25
19
11

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jared B.
60
87
12

2 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0
Photo of Eric L.
1
31
14

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 8
Thanks 0
Love this 7
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 5
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Miki S.
77
318
40

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Lenny D.
112
13
0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Dan J.
59
15
7

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of D M.
0
113
9

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of John C.
58
26
74

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

Page 1 of 4

Ask the Community - Best Buy

Review Highlights - Best Buy

So, I stopped in the Best Buy located in Sparks off Los Altos and a very nice young man, Hunter, helped me.

Mentioned in 3 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Computers 412 times last month within 15 miles of this business.

Verify this business

Sun Valley Appliance Center

Sun Valley Appliance Center

3.3(22 reviews)
2.2 miNorth Valleys
$$$$

We have a rental property and have furnished appliances for it that we purchased at Sun Valley…read moreAppliance. Even being used appliances, they have lasted for years and have not had to be replace. Now, our refrigerator went out in our own home and I couldn't bring myself to pay over $1000 dollars for a new one so I am glad that we have the option and were aware of Sun Valley Appliances. We got a nice used refrigerator at a great price, and when we got home, we realized we didn't measure the depth and so it didn't fit. Imagine my surprise and disappointment when I read All Sales Final on the receipt. However, I still called and spoke to Sherri, explained we didn't want a refund but to exchange for one that would fit. She was so helpful and understanding and allowed us to make an exchange. Both the employees on the floor were also helpful and assisted with the loading/unloading. I recommend this place for all your appliance needs. It is locally owned and operated. They sell the appliances at a great price and even offer 90 day warranty and delivery services. Thank you to Sherri and the store employees that were so helpful to us.

Nicole & Summer did an excellent job of finding a washing machine part for my 7 year old Samsung…read moreWasher. Their guy removed the part (Spider Gear), it was a bit time consuming, but I completely understood as I had just done the work to remove my own and found it disintegrating on the inner stainless tub. Nicole charged a fair price for the used replacement part, but upon removal they could not tap the bolts out. Due to the pot metal (Zinc blend) on these Spider Gears. Nicole further discounted the part, so that I could proceed to take it home and tap these bolts out myself. Ultimately, the part did not work for me, as the metal framework (being softer than the bolts) cracked as the bolts were tapped out. However I was still impressed with their professional and fair conduct with this transaction and if I need a washer/dryer or any parts in the future, I will definitely come to them first. Shawn A.

Photos
Sun Valley Appliance Center
Sun Valley Appliance Center - Dozens of gas and electric dryers for sale

Dozens of gas and electric dryers for sale

Sun Valley Appliance Center - Spacious, clean and quiet refurbished refrigerator

See all

Spacious, clean and quiet refurbished refrigerator

We Share Appliances - Washer and Dryer

We Share Appliances

4.7(15 reviews)
4.1 mi

i just bought a used washer and dryer from John. He picked up and delivered a washer…read more and dryer. He gave me a great deal and installed my washer and dryer. He is nice man who worked with me on a budget. I highly recommend him. His prices were so better than the other used appliance places.

We went here to look for a used dishwasher and refrigerator. The guy explained how to easily fix…read moreour fridge (didn't expect that!). He also showed us multiple dishwashers including a brand new stainless steel Whirlpool at a great price. I saw a new Maytag washer. My husband rolled his eyes until he saw that it was exponentially nicer than our decades old one that kept throwing its belt off. It was only $500 (retail is $800). Then I saw the matching dryer (used 2016 model). It was only $200 (also $800 retail). They serviced it, so it is like new. Basically, we got two new and one like new appliance for a little more than the cost of one!. They even included extras like a new dryer vent and clamps, a dryer rack, and a cord to fit our box. John and his assistant are honest, helpful, and beyond fair. In a time of big box stores selling cheap junk, We Share Appliances offers top of the line stuff for less money. It is a work room, not a show room, but the appliances look perfect in our house. Our new washer has small scratches on the sides but it's built-in. The dryer has a couple scratches on the plexiglass door, but I'll gladly look at them and smile because I saved $600! We live almost 250 miles south of Reno, but We Share Appliances will be our first choice from now on. It's the real deal. And, I appreciate that they fix used appliances and get them back in service at affordable prices. It's good for the environment and the economy and us!

Photos
We Share Appliances - Dryer

Dryer

We Share Appliances - Washer and dryer

Washer and dryer

We Share Appliances - Stackable Washer and dryer installed

See all

Stackable Washer and dryer installed

Best Buy - computers - Updated May 2026

Loading...
Loading...
Loading...