Amazing! First of all, I have been with T-mobile for over five years. I have never been disappointed! Never! My usual store, where I live in San Francisco, CA, is at Stonestown Galleria! They are the best! While here in Reno, Nevada, my pgone was rapidly dying, and it did not like the cord I was using! I figured, I'd better get a cord ASAP. I entered the door of this large, clean, and simplistically neat, store. I was immediately greeted by a beautifully masked young woman, named Alanna, who asked, "May I help you?" I explained my dilemma, and we talked about my options, and I bought a Belkin charger, with cord. I inquired about Apple phones! While I have never really cared for them, I was entertaining one, because I started a new business, a Non-Profit . . . Black Trans Life Matters. Also, I use an iPad, iMac, and a MacBook, and those items provide the ultimate in password security: virtually unhackable. I discussed this with Alanna, and she introduced me to the fact that Tmo had a Business Plan. Who knew?? Well, Alanna knew, and explained all of the benefits of the plan. She explained to the Retail Associate Manager, Stephanie, that I wanted to keep my personal plan, and my business plan separate, for many reasons. Stephanie explained to Alanna and I, that my request could indeed be honored. Fantastic! Now, I was all in! We looked at phones and felt that the XR, would meet my business needs, without costing me an "arm and a leg," and could be expanded to include emplyees, once I was able to hire. Awesome! I was impressed that it was a women run store! There was a young man there, and he, like the women was knowledgeable about everything Tmo. While purchasing the phone in Nevada, their system wanted to give me a Nevada area code. Stephanie, told me she could get me my states area code, and asked which one I preferred, 415 or 628. I selected the latter. I left the store, feeling "warm and fuzzy!" I promised to stop by to holler at them, the next time I am in town, which may be later this month. It looks like I won in many ways! I met a great group of women, I got a new business plan a new phone, and three full nights, free, at the Peppermill Hotel/Casino! I have won, all around! So, am I recommending that you go to this store for all of your mobile needs? Damn skippy! read more