FIVE STARS!!! only 'cos I can't leave more! Background: I…read morehave an EGO Edger that I got second hand and without instructions a few years back. I attempted to restring to no avail. I went into the Ace Hardware on South Meadows Parkway in South Reno and spoke with ALLIE. I explained my dilemma and Allie invited me to drop it off for Her to look at. I dropped it off on 04/06 at 10, staff put it aside until Allie arrived. Allie called me at noon for permission to restring! (Yes, please!) My Ego Edger was ready at 1pm. Allie even showed me how to use the self-winding feature! Only charge was for Edging line. WHERE ELSE DOES THIS HAPPEN? The big box hardware stores would NEVER let you drop off an item, restring it gratis and take the time to TEACH you how to use your product! Allie and the Staff deserve kudos. Btw, this stores paint selection can't be beat either!

First time in a while where I felt treated so kindly as a customer at a store. Tim and his staff…read moreare amazingly nice. I love this mom and pop feel of a hardware store. I went in to get paint and supplies and came out with other goodies from their local section. Cute gift items and incredible Sierra Nevada Honey. Did I mention they sell homemade frozen pies? Great for the holidays. I will definitely be frequenting Ace Hardware over other home improvement stores.

I over-think and ask a lot of questions. The staff at Reno Paint Mart quickly and enthusiastically…read moreanswer all of my questions even if it means looking up info on data sheets and the like.

Do not trust what they say over the phone. I called with an exact color and product, they stated it…read morewas in stock. Drove from Tahoe to Reno to pick it up and of course then they say, .Oh well it doesn't work for that color. We we'll have to order it for next week. The guy I talked to on the phone insisted he told me that the base did not work with the color I needed. That is a blatant lie. He was lazy, did not check it, and then tried to cover it up. Why would I drive 45 miles to not get what I needed.

Shout out to Angie!! Amazing customer service, very patient and happy to help answer questions and…read moregive thorough explanations about how the painting process works. Very knowledgeable staff and would recommend this store to anyone looking for exceptional service. Immaculate store and great coffee. Thanks again Angie!

From the owner: Your local Sherwin-Williams Paint Store in Reno, NV, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Driving by today and noticed this Paint Store. Decided to inquire about the brand and paint…read moreselection. Getting ready to paint, and had many questions. I was really impressed with the help I Received and the information given about the brand. Pricing seemed reasonable, and they had all the painting supplies one could need. They have a primer which they say is similar to Kilz, with a lighter scent. I'm going to give this a try. Conveniently located real close to Scoopers.

Everybody was nice and helpful. My custom color was mixed quickly. I was in and out in no time.read more

This is one of the cleanest and best paint stores I've ever been to. That alone elevates this…read morebusinesses rating. But makes this place a 5-star Exceptional Experience is the customer service. The manager Lynda is knowledgeable and helpful. The other staff are also great, including Abner. I had purchased 7 paint samples from Lowe's. All the while I struggled to find the right shade of grey. After speaking with Lynda, I learned that due to mixes and paint, a SW color would likely be different on the wall. I took home a sample of the color I had been considering and it wasn't quite what I wanted. I went back once more and found what I wanted. They also helped me to pick out complimentary accent colors and determine the right paint quality and sheen for my project. Thanks to the 40% off sale, the price was comparable with Lowe's but I got a higher quality product and knowledgeable service.

Sherwin Williams' neighborhood retail store on Sharkands in NorthWest Reno is the easy & logical…read moreanswer. Their paint products are all about quality. The staff's knowledge & friendliness take the worry out of such an important purchase. I told them what I wanted to paint & the color. Bingo !! We were in and out in record time. Trust the experts & you'Il be ecstatically happy with the outcome

I just want to shout out the gals at the front desk for having the most patience as I left and…read morereturned and left again, seeking paint samples. I ended up buying a total of 9 samples across my visits and they were so helpful each time in narrowing down our vision for new exterior paint. It turned out excellent and I would not have found this combo without their help, thank you so much!

I had no idea the store was here…read more I recently asked Erica from Turn Key Decor for some help with paint choices for my house. She has seen the place, knows my feel for warm colors, and picked a toasty latte tan in about five minutes. Erica says it's a Sherwin-Williams color. I put the decent sized swatch on the wall for a week and liked it. Not wanting to go to the south side of Reno, I Yelped Sherwin-Williams and discovered this one north of the airport and much closer to home. I called to make sure they sell to everyone and weren't just for commercial painters. The girl say yes, they just offer different hours. They open at 6:30 am and close st 5 pm. The store has a giant wall of samples to choose from, as well the other supplies you might need to get the painting done. I handed the guy my sample, we discussed the type and quality of paint I wanted and in about 5 minutes I was out the door with latte for my laundry closet and hallway. Yes I will return. It was convenient. The paint had minimal smell, went on easy and covered well. The price- about the same as Home Depot and Lowe's but with polite individual service.

I had a somewhat difficult problem the metal bed frame i recently bought the middled leg was bowing…read moreout about to snap off on both sides. I ended up making 3 or 4 trips to this store. BOB helped me each time knowledgable and took his time. He was extremely helpful and i really felt like they cared about my project. I also witnessed BOB helping other customers while i was waiting. And he was just as great with them and caring and so i wanted everyone to know this is a great small store with wonderful people working their making you feel like family. Good luck on your projects..everyone ...

This Sparks neighborhood True Value hardware store fills the bill for building materials, tools,…read morelawn and garden supplies, paint, electrical, plumbing, key making, glass cutting & more. The store features quality project products at moderate, but competitive pricing. The staff is friendly & knowledgeable with over the top customer service. They take pride in servicing the locals in Sparks & Reno.

As a small business owner myself, I can really appreciate this location. The two gentlemen in the…read moremorning are always super welcoming and helpful should I need help finding anything, the store is well organized and well stocked with a variety of items, prices are fair, and the store is always clean and well-kept.

I was super excited when this place opened last February. We so needed this here in our…read moreneighborhood! Going to the big box stores totally intimidates and annoys me because they are so huge and overwhelming. The other Ace over in Midtown is where I used to go but that is not very close and parking can be tough. Steve was super helpful at checkout when I was buying plumbing supplies. I have NEVER purchased plumbing supplies in my life. This store is beautifully arranged and easy to find things but the two men that were working were both very helpful. At the big box stores you have to wander around endlessly to find help and don't get me started on the check out lines... To be fair you are going to pay a bit more for things but it's totally worth it in my opinion! It's nice to see a new store with all the places that are going under this year.

Masco paint in Sparks, NV is permanently closed due to covid-19. I went to get paint today. New…read morebusiness there.

From the owner: Masco Paint Manufacturing and MPM Performance Coating's has served clients on the West Coast since…read more1974. We are an owner-operated Paint Manufacturer and Coating Distributer in Sparks, Nevada, with long-term employees who are dedicated to quality, dependability, and customer satisfaction. We have grown modestly over the years, but have not lost that personal touch. With more than 44 years of experience, we specialize in commercial and residential roofing systems, maintenance properties, new construction, and repaints. We distribute coating to contractors, retail businesses, apartment complexes, and other roof coating companies. As a local manufacturer competing with national stores, we make our own paint and carry an array of products to distribute.

I love coming to this Ace Hardware! It's close to home and the employees are always so nice and…read morehelpful! They also have a good amount of supplies, which is very convenient when I'm working on a project and need an item quickly. The price is pretty comparable to their competitors, if not, possibly slightly higher but it's not a big deal for how close they are. I recommend Carter Bros!

We stoped in here for pie because we heard the pie was top notch... after looking at the…read moreingredients list I was bummed to see they used hydrogenated oils and will not be buying pies from them anymore unfortunately but the reason why I am giving such high stars is because of their nuts and bolts selection down stairs and the nice gentleman that helped us. My husband needed a VERY specific bolt for his motorcycle and after he tried a number of other places in town we were excited to have found it! Love this small but mighty hardware store and their great customer service!