FIVE STARS!!! only 'cos I can't leave more! Background: I…read morehave an EGO Edger that I got second hand and without instructions a few years back. I attempted to restring to no avail. I went into the Ace Hardware on South Meadows Parkway in South Reno and spoke with ALLIE. I explained my dilemma and Allie invited me to drop it off for Her to look at. I dropped it off on 04/06 at 10, staff put it aside until Allie arrived. Allie called me at noon for permission to restring! (Yes, please!) My Ego Edger was ready at 1pm. Allie even showed me how to use the self-winding feature! Only charge was for Edging line. WHERE ELSE DOES THIS HAPPEN? The big box hardware stores would NEVER let you drop off an item, restring it gratis and take the time to TEACH you how to use your product! Allie and the Staff deserve kudos. Btw, this stores paint selection can't be beat either!

First time in a while where I felt treated so kindly as a customer at a store. Tim and his staff…read moreare amazingly nice. I love this mom and pop feel of a hardware store. I went in to get paint and supplies and came out with other goodies from their local section. Cute gift items and incredible Sierra Nevada Honey. Did I mention they sell homemade frozen pies? Great for the holidays. I will definitely be frequenting Ace Hardware over other home improvement stores.

Support local. :)…read more Quality/Quantity - Came by to pick some paint swatches for our painter who recommended this place. Complimentary coffee, needed for my mid day pick me up. Today was my full day of chores. Atmosphere - Good size local paint store. Several departments, see pictures. Plenty of parking. Open 6 days a week from 6:30am or 8am to 4pm or 6pm. Service - Kayla was amazing! Patient and gave many good suggestions. Including additional options for painters (we asked), which hopefully we will not need. When we got here, there were many employees working. Price - $100 for a paint consultation to have them come out to your property. Free if you speak to a paint consultant in-house. Since we were here, we went with the free in-house service. Our painter includes the cost of the paint and our painter is NOT inexpensive. Look forward to seeing the end results. Owner Comment - Congrats on your success since 1952 and 4th generation business owners. Also congrats on all your location expansions, etc.

This is the best paint store in town! For every professional painting need you might have, this is…read morethe place to go. Very family oriented and experienced staff. Your typical paint store vibe. Best value in town with the best products from paint to hand tools to get the job done!

Shout out to Angie!! Amazing customer service, very patient and happy to help answer questions and…read moregive thorough explanations about how the painting process works. Very knowledgeable staff and would recommend this store to anyone looking for exceptional service. Immaculate store and great coffee. Thanks again Angie!

From the owner: Your local Sherwin-Williams Paint Store in Reno, NV, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Driving by today and noticed this Paint Store. Decided to inquire about the brand and paint…read moreselection. Getting ready to paint, and had many questions. I was really impressed with the help I Received and the information given about the brand. Pricing seemed reasonable, and they had all the painting supplies one could need. They have a primer which they say is similar to Kilz, with a lighter scent. I'm going to give this a try. Conveniently located real close to Scoopers.

Everybody was nice and helpful. My custom color was mixed quickly. I was in and out in no time.read more

Sherwin Williams' neighborhood retail store on Sharkands in NorthWest Reno is the easy & logical…read moreanswer. Their paint products are all about quality. The staff's knowledge & friendliness take the worry out of such an important purchase. I told them what I wanted to paint & the color. Bingo !! We were in and out in record time. Trust the experts & you'Il be ecstatically happy with the outcome

My husband decided to have the house re-roofed and painted, and we picked a grey gutter, which…read moredetermined our fascia board paint, etc. I'm not good with color, yet I'm involved in picking paint colors. Ugh! I will pick the worst nail colors too!! And have to live with it 'til the next fill. Anyway, I tried the visualize your paint app, and struggled, I'm challenged. Sigh. Couldn't find the color number. Turns out it was an old color card from the gutter company. The Assistant Store Manager Richard was quick to assist me, understanding the situation immediately and graciously speaking with my painting/gutter guy, getting the new number for the color that will match my gutter. Thanks for providing great customer service Richard!

I just want to shout out the gals at the front desk for having the most patience as I left and…read morereturned and left again, seeking paint samples. I ended up buying a total of 9 samples across my visits and they were so helpful each time in narrowing down our vision for new exterior paint. It turned out excellent and I would not have found this combo without their help, thank you so much!

I had no idea the store was here…read more I recently asked Erica from Turn Key Decor for some help with paint choices for my house. She has seen the place, knows my feel for warm colors, and picked a toasty latte tan in about five minutes. Erica says it's a Sherwin-Williams color. I put the decent sized swatch on the wall for a week and liked it. Not wanting to go to the south side of Reno, I Yelped Sherwin-Williams and discovered this one north of the airport and much closer to home. I called to make sure they sell to everyone and weren't just for commercial painters. The girl say yes, they just offer different hours. They open at 6:30 am and close st 5 pm. The store has a giant wall of samples to choose from, as well the other supplies you might need to get the painting done. I handed the guy my sample, we discussed the type and quality of paint I wanted and in about 5 minutes I was out the door with latte for my laundry closet and hallway. Yes I will return. It was convenient. The paint had minimal smell, went on easy and covered well. The price- about the same as Home Depot and Lowe's but with polite individual service.

This Sparks neighborhood True Value hardware store fills the bill for building materials, tools,…read morelawn and garden supplies, paint, electrical, plumbing, key making, glass cutting & more. The store features quality project products at moderate, but competitive pricing. The staff is friendly & knowledgeable with over the top customer service. They take pride in servicing the locals in Sparks & Reno.

I was Referred to this True Value Store by a Man who was outside working for Home Depot ! I stopped…read moreto Inform him that The Service at their store 'Sucked' ! It was Extremely Difficult to find an Employee inside and when I did the Man Responded, "I have Two People ahead of you, I will be with you when I Can !" Well, He NEVER showed up ! I left Frustrated ! The kind man outside apologized and referred me to 'Shelly's True Value Hardware Store' on Greenbrar and Pyramid Avenues !! This store is 'Off the Beaten Path' but when I walked in I was Greated by Two Employees ! 'Bob' immediately said "How can I Help You?" Now That's Service This True Value has Everything you need and I was impressed with the Selections they have ! The Prices are Fair and the Service again is Fantastic ! Drive By the Big Box Stores and check out this Store where the Employees are Experienced and More than Willing to help you with Any Project ! As I was walking out I saw a Basket with marked down Christmas Lights, I purchased 2 Reels ! Great Price with the Holidays coming up !

I was super excited when this place opened last February. We so needed this here in our…read moreneighborhood! Going to the big box stores totally intimidates and annoys me because they are so huge and overwhelming. The other Ace over in Midtown is where I used to go but that is not very close and parking can be tough. Steve was super helpful at checkout when I was buying plumbing supplies. I have NEVER purchased plumbing supplies in my life. This store is beautifully arranged and easy to find things but the two men that were working were both very helpful. At the big box stores you have to wander around endlessly to find help and don't get me started on the check out lines... To be fair you are going to pay a bit more for things but it's totally worth it in my opinion! It's nice to see a new store with all the places that are going under this year.

Masco paint in Sparks, NV is permanently closed due to covid-19. I went to get paint today. New…read morebusiness there.

From the owner: Masco Paint Manufacturing and MPM Performance Coating's has served clients on the West Coast since…read more1974. We are an owner-operated Paint Manufacturer and Coating Distributer in Sparks, Nevada, with long-term employees who are dedicated to quality, dependability, and customer satisfaction. We have grown modestly over the years, but have not lost that personal touch. With more than 44 years of experience, we specialize in commercial and residential roofing systems, maintenance properties, new construction, and repaints. We distribute coating to contractors, retail businesses, apartment complexes, and other roof coating companies. As a local manufacturer competing with national stores, we make our own paint and carry an array of products to distribute.

We've typically liked shopping at Carter Bros Ace in Reno because of the convenient location, even…read morethough their prices are noticeably higher than other hardware stores. Unfortunately, our recent experiences have been frustrating enough to make us reconsider. On 11/02, we made a purchase and noticed afterward that we were overcharged. After reviewing the receipt, we had to go back and were refunded nearly $26 from a $72 total. Mistakes happen, but we appreciated the refund being processed correctly. However, things got worse when we saw a charge from the store on our credit card dated 11/28--even though neither of us had visited the store that day. We tried repeatedly to get in touch with someone who could explain the charge, but every time we called, the employee who answered said the person who could help wasn't in and to call back the next day. This went on for several days with no progress. Eventually, my husband went into the store, hoping for some answers. Unfortunately, he was again told that no one was available to help. There was no effort to take down our information, no concern shown, no follow-up, and no offer to pass along the issue to a manager. After getting nowhere with the store, we ended up disputing the charge with our bank. We're disappointed by how this was handled. If you shop here, definitely double-check your receipts and monitor your credit card for any unexplained charges. The convenience of a local store only goes so far when the customer service doesn't measure up.

We stoped in here for pie because we heard the pie was top notch... after looking at the…read moreingredients list I was bummed to see they used hydrogenated oils and will not be buying pies from them anymore unfortunately but the reason why I am giving such high stars is because of their nuts and bolts selection down stairs and the nice gentleman that helped us. My husband needed a VERY specific bolt for his motorcycle and after he tried a number of other places in town we were excited to have found it! Love this small but mighty hardware store and their great customer service!