As a small business owner myself, I can really appreciate this location. The two gentlemen in the…read moremorning are always super welcoming and helpful should I need help finding anything, the store is well organized and well stocked with a variety of items, prices are fair, and the store is always clean and well-kept.

I was super excited when this place opened last February. We so needed this here in our…read moreneighborhood! Going to the big box stores totally intimidates and annoys me because they are so huge and overwhelming. The other Ace over in Midtown is where I used to go but that is not very close and parking can be tough. Steve was super helpful at checkout when I was buying plumbing supplies. I have NEVER purchased plumbing supplies in my life. This store is beautifully arranged and easy to find things but the two men that were working were both very helpful. At the big box stores you have to wander around endlessly to find help and don't get me started on the check out lines... To be fair you are going to pay a bit more for things but it's totally worth it in my opinion! It's nice to see a new store with all the places that are going under this year.

Ordered and paid for carpet and install. The day of supposed install, the supplier gave the…read moreinstaller the wrong color. Re-order, move all furniture back into the rooms. A few weeks later, correct carpet arrived, move furniture again. Installers did a great job but error-(supplier) did not put enough carpet into the order the order was short. Currently sitting with one lovely room that is carpeted and a master closet with no carpet. Repeat calls to get an answer on status. Very difficult to reach anyone for help- 15 minutes or more for a phone that rings or dropped into a queue repetitively, until finally reaching someone in the store for help. Informed carpet ordered to finish job- mid-May at the earliest to have a job completed that was initiated in March. Nothing more than a "sorry for the inconvenience". Once is a fluke twice is a pattern. I hope that the supplier issues are resolved and no one else has to endure this comedy of errors. The Installers (Reno Flooring) have done a great job and have attention to detail. Installers are very nice and they did their very best to complete this project. I feel sorry for the installers- this probably cost them valuable time and money too with these supplier issues.

We love our local HD! Jerry is our highlight here, he is amazing! The talk of the town! We went…read moreto buy me a new Milwaukee Impact Driver! lol. I love tools.

Driving by today and noticed this Paint Store. Decided to inquire about the brand and paint…read moreselection. Getting ready to paint, and had many questions. I was really impressed with the help I Received and the information given about the brand. Pricing seemed reasonable, and they had all the painting supplies one could need. They have a primer which they say is similar to Kilz, with a lighter scent. I'm going to give this a try. Conveniently located real close to Scoopers.

Everybody was nice and helpful. My custom color was mixed quickly. I was in and out in no time.read more

Very nice new store centrally located and really close to the freeway (80). Danny is a great sales…read morerep and the product is top notch! Looking forward to doing lots of buisness in the near future. Pricing is typical for the paint industry. Depending on the product grade will be the pricing factor. Huge selection of great paint sundries and tools.

If I could give Angela more than five stars, I absolutely would…read more We had a very large and complicated project with eight bathrooms, and I honestly don't know how we would have gotten through it without her. Angela is an incredibly talented designer with an amazing eye for detail. When the polished version of the tile we wanted wasn't available through the Reno store, she went above and beyond by coordinating with the Salt Lake distribution center to have it shipped directly to our home. She even worked to offset the shipping cost by reducing the price of the material, which was incredibly appreciated. Throughout the entire project, Angela helped us coordinate tile selections, grout colors, caulking, Schluter trim, and all of the countless design details that can easily become overwhelming. She was conscientious, responsive, proactive, and always followed through on everything she said she would do. What impressed me most was her level of customer service. At one point, while traveling through California on a weekend, she personally picked up the Schluter trim we needed from another Floor & Decor store and brought it back to the Reno store so it would be available for our project. She routinely answered my calls and texts on her personal cell phone, even outside of normal business hours, simply because she genuinely cared about making sure our project was successful. That level of dedication is almost impossible to find today. Building a home is one of the most stressful things I've ever done, but having Angela on our team made an enormous difference. Over the course of this project, she became much more than our designer--I truly consider her a friend. I can honestly say I could not have completed this project without her. If you're planning a remodel or building a home, do yourself a favor and find Angela at Floor & Decor in Reno before you make any tile decisions. She is knowledgeable, talented, caring, and one of the best customer service professionals I've ever had the pleasure of working with. Thank you, Angela, for everything you did for us!

Angela helped me with my bathroom restoration project. She presented me with many Options and their…read morecosts.and presented me with an easy to understand quote.

Lot of useful home things. Large pet & feed supplies. Even animal medication. Good place if you…read morelive in the country or have a big backyard. Tractors, lawnmowers, wood splitters, etc . Also cloths are pretty good. Very cold weather heavy duty type. Prices a little high on clothing & boots. All kind of tools & auto stuff. Truck stuff too. Good place to shop if you need outdoor stuff..i'll be back...

I just had a really great experience here with a replacement of a defective item. It was a high…read moreticket item and who I assume was the manager really great in making sure my needs were addressed. Thank you TSC you have another happy and loyal customer!

Went in to select fixtures for our master bath project. Worked with a very nice…read more Lady who said she would email me a quote. Two weeks and four promises for a call back.... Nothing. Totaling ghosted. Finding another place to do business. Get it together Ferguson.

I can't say enough positive things about this place! From the moment I entered the building, I was…read morewarmly greeted by Hailey, who asked me a few questions to assist in getting me together with the right showroom -consultant, who ended up being Hollie. I was there to select and purchase various items for an upcoming bathroom remodel project. Hollie was not only friendly and personable, but super knowledgeable about these products (tub, toilet, vanity, sinks and various plumbing hardware that goes along with it.) Any time she wanted to be sure of something, we went back to her desk to look it up on her computer. I guess I may have taken close to 2 hours of her time, but genuinely felt like everything was nailed down upon my departure. I never felt like I was with a sales individual, but with someone who asked questions, listened to my responses and guided me in the direction of my best interests. A+ customer service! Both Hailey and Hollie are wonderful ambassadors for Ferguson Plumbing Supply. I'm SO glad I went there!

Evan was incredibly knowledgeable and helpful. Price was in…read moreline with big box stores for a better product. I would recommend everyone try this place first.

This place is ok. I don't love it. After reading some reviews I see I could have had a worse…read moreexperience. I bought floors for our 3,000 sq ft house (minus bathrooms) from here only because they were the only ones who had the specific look that I wanted. I tried to find it elsewhere but could not find it. The sales man was nice but I felt like it was commission based and he made it appear like he was cutting me "one hell of a price" (he repeated often) when it was probably just the normal price. I don't like stuff like that. I do appreciate that they work with synchrony bank and I was able to get a 0% 2 yr loan for the floors and install. I would have never been able to afford it otherwise. And I hate paying interest. The install went pretty well. I did have them come in three different phases over time. Like 6-9 months of time. When you are remodeling the whole house and Taking out walls that just how that works. The install guys didn't like that becuase they couldn't get paid until it was complete. I was like, well I have paid so it's not my issue. I have gone back to this place twice to get some matching extra baseboards. They no longer have any record of doing my house or any product I bought from them becuase they switched software companies or something. That's super shady. Especially because I was supposed to have a warranty. This made finding matching baseboards hard. Luckily the guys had left one small cover piece for when I redo the bathrooms. Like a perfect cut to get started. The second time I went to get baseboards this new worker ( they have high staff turnover) took forever to pull up my account and said that some other baseboard was what I bought. He brought it out. No way was that what I bought. They had it wrong in their system. I had to drive home, get the little scrap and bring it in. Next the lady helped me and she got what I needed and loaded it for me. When I got home I saw one of them had a huge gouge in the bottom of it (solid wood). Back to the store I had to go again. Definitely check the baseboard they are selling. I often see it scraped, stained etc and the sell it like that. It really should be a brand new perfect piece if your buying it new.