Dropped my phone and somehow disconnected my battery. Brought it in and Juju was a huge help. Fixed…read moreit quickly and efficiently.

8 years later I was here and I'm so glad they're still in business. I always went to them when…read moreneeding a repair and they always do the best job at a fair rate! Also so fast and efficient! Thank you gadget repair!

Would leave a zero if I could horrible store. Staff talking…read moreand goofing around while customer leave because they are tired of waiting. Allow people to cut in front of other customers that have been waiting. Waited an hour just to leave because of staff and store

Shakira had so much attitude and was literally u helpful at all. Just made us do everything on our…read moreown through the app and very snappy. Chad was nice and respectful. He delivered a good customer experience however Shakira did not.

Gadget mates helped me repair my broken phone/screen at a reasonable rate. No frills and they'll…read morealways try to work with you! All the techs at the eastern location are patient and well versed with tech. I haven't been to this location but if they're anything like the eastern one, I'm sure they're amazing as well. Go to gadget mates for all your tech repair needs!

This morning I woke up with a dead trackpad. I tried to research online anything to fix this…read more Unfortunately I was stuck. I went on Yelp and found GadgetMates. I was greeted by Evan and he noticed that the trackpad just needed an update. After the update everything was good to go. Thank you Evan. Highly recommend if you have any computer problems

Alex was very helpful in changing my sim by calling the phone company…read more He even changed the sim tray for me. Definitely recommend Thanks

Called, got a great quote for screen repair, immediate availability upon walk-in, and 15 minutes to…read morefix. Super pleasant and convenient. Thanks, Alex! Free glass screen for checking in on Yelp was a nice perk!

Jose was the knowledgeable young man helping us out with getting a new phone. He gave us the facts,…read morewasn't rushing and did not pressure us to buy certain types of phones. He even helped me with the T-mobile Tuesday app that has great offers on certain Tuesdays. I like how he helped answer my phone questions without making me feel silly. The store is located at the end of a single strip mall. Parking entrance can be tight and is one- way entrance, pretty much entering in the middle of the line of stores. Just be cautious driving in if its your first time there.

lawsuit Back Story 1…read morestar because I have an issue with a $40 prepaid T-Mobile card that was E-gifted to me through a retail store. After 2 long hours I found out I was not able to use the card anywhere on the T-Mobile App or any T-Mobile store. Although, this card is specifically for T-Mobile use only. This issue caused plenty of frustration not only with the retail store which it was purchased from but the T-Mobile Supervisor was unable to help with this situation at all. I was told by T-Mobile maybe o could sell the card elsewhere to get my money back since the retail stores are unable to reimburse/ refund purchased prepaid cards. Coming from a T-Mobile customer of 8yrs, this is by far the worst service I received. Thanks for the experience !!!

I recommend this Target bcs of employees like Ethan!!! He was very helpful and professional during…read moreour checkout experience!! He deserves a pat on the back from management for sure!! I recommend this store!! Visiting from Ca.

This is for the Tmobile employee Angelica that works at the Tmobile store across from the Aria (…read moreshe said it was on the strip) I acutually met her at the Tmobile store on Lavander lane close to the Trade Joes store at the Summerlin Shopping Center. She was absolutley great and reassuring with my issue. My issue was the billing process and there offices I Had been dealing with since september of last year. It has been an unbelieveable nightmare and as I stated to Angelica if TMobile does not want my business I can take it else where I have 10 telephone lines. She was very receptive to my compalaint that TMOBILE once again did not follow thru on there part to reduce my bill as I has going to cancel 6 of the lines and they freaked out overt the phone. Angelica looked up my account and view the internal notes that were made ( BTY you can not get a copy of or take a picture of the notes) that stated on what needed to be done. They did not do it and were threatening me with suspension. Not only is this for business lines but also my wife having a critical health issuce needs to be able to reach out to me at a moments notice and iI have explained that to them multiple times. Angelica got to custoner service and a gentleman by the name of Jay wa very helpful and understanding in this matter and said he will send a ticket at high priority. He said someone will get back to me with an email or call me in a couple of days so far that has not happened but it is the weekend so i will give it till tuesday. Todays date is April 25 2026. I want to thank angeloca for her effort and concerns and her calm demeanor in attending my concerns. When ever i called the TMOBILE center they would laways create a ticket talk to me send me an email and not fully follow up up. Whem i woudl complain again they would create another ticket, it felt like a 3 ring circus with them evey time. If this happens again i will go to another company they will be glad to have me. I have been with Tmobile for over 8 years and before theat cricket they was with them and before that 5 years tithe t mobile. I look forward to continuing this with updates. Angelica thank you. Maurice

This metro store rips off the elderly He charged me 70.00…read moreover the posted price ... Said you can't believe what the posted prices are.. very rude and arrogant...

Peitrice was amazing in helping my husband finally take a deep breath after several months of a…read morefraud issue. We had a poor experience at the last store and man did she go above and beyond as an att rep should. We left with peace of mind and updates on future promos. I hope to switch over within the coming months!

I wait about 45 minutes to turn in a phone. It took me less time to buy a new phone then it look…read morefor me turn in my old phone at this location.

I stopped by this location since it's close to my office and I needed to change my cellphone…read morecarrier. The experience turned out to be outstanding in every way. I'd like to give special thanks to Jonathan Martinez, who guided me through the entire process with professionalism and genuine care. He even went above and beyond to assist me while I was out of the country, making the carrier transfer smooth and stress-free. I'm truly glad I chose this place--excellent service like this is rare!

We have had great 5 yelping red and white star experiences at this store location. We met some…read moredown to earth people. Shout out to "Mongo" for the great customer service. Companies need more people like this super cool dude. He took a lot of time to help us get what we needed to make sure we were satisfied...no long wait,and we were greeted as soon as we walked in...that's what I'm talking about!!! It's definitely the little things make it all count. I know T mobile locations are constantly switching their employees from location to location,so I hope to see you again mongo my friend you made us even more happy that we ever switched to T mobile. Mongo...Mongo!

If getting your phone repaired was always like this, I would almost look forward to breaking it…read more Len runs the front like a stand up comedian (boss energy) with elite customer service skills. Quick, funny, and actually makes you feel like you are in good hands instead of just another ticket number. The whole vibe was upbeat and welcoming from the start. Gary handled the repair and absolutely nailed it. Fast, professional, and my phone came back looking and working like nothing ever happened. If you need phone repair, screen replacement, or anything device related, this is the spot. Great people, great service, and they somehow make the whole process enjoyable.

KJ was very kind and patient in verifying that my phone could charge properly. I have also been to…read morethis location before after dropping my phone 2-3x and they had been able to fix my phone the same day. Definitely recommended the Henderson location.