They do not stand behind the battery warranty ! Will never buy another one again and have bought…read moremany from them

First of all it is there to help me. Spenser was so wonderful. I had no idea about what I needed or…read morewhy it stopped working, etc. Car key fob. Needed two of them. thank you for being there. More people should know about the store and you.

Number one they don't have a direct phone number to the location. After talking to someone from the…read moremain office I was told to hold while she contacted the business she verified that they were open she also verified that they had the battery I needed in stock and the price the website says they close at 6:30 I was there at 4:45 when I got out of my car I saw the woman that works there walking out the door about to shut it and put a huge lock on the door I said hey somebody called ahead to let you know that I was coming to pick up that particular battery she didn't say one word to me she put the lock on the door she walked away and as she was walking away she said we're closed and walked into the adjacent 7-Eleven I went back the next day the price was not the same they don't help you take the battery out or put the new one in and she said we only take cash when the sign clearly said debit card as well she was rude absolutely no people skills and what I'm wondering is if someone is standing there ready to purchase something why would you not sell it and just walk away so I called back the main office the girl at the main office told me oh she had a doctor's appointment I really don't care what she had to do the website said 6:30 I had just hung up the phone and you sent me there only for me to have to turn around with nothing I wouldn't recommend you go there for anything

if i can give 0 star i would most shit place ever , the lady had the most crazy attitude for no…read morereason , don't go here simple as that. if your trying to save money better off paying $150 for a new one instead of keep going back to her over and over , trust me g.

Had an order with a tight deadline for a customer, everyone at BIAF was great! your efforts and…read morecustomer service were greatly appreciated Mike and crew! JM

Promised all week to have batteries I needed in stock. Finally went to Batteries + Bulbs. They…read morehad the batteries in stock. I will say batteries in a flash were very polite on the phone.

Been purchasing batteries since the early 2000's. Batteries in Vegas usually last only 2 years, no…read morematter what battery you use or where you buy them. Their reconditioned batteries are usually under $65 and they last 2 years. I'm good with a $65 reconditioned battery versus a brand new $250.00 battery from the parts store that's going to only last 2 years. Excellent service and all questions answered.

Recently purchased a battery, and it failed within the warranty period. Brought the car back with…read morethe battery for them to inspect and test it to have it warrantied out. Apparently they're under new management, and although seeing the date sticker and confirming it was their battery; now the new management has implemented a no receipt no replacement clause. Then offered to upsell me on a new Optima battery before offering their generic New, and Refurbished units. The old management was great to work with. They would have handled it. I have used Shelton since 2007 for their customer service, and being a family owned business for every shop car, and auction car ive owned. I know several thousand dollars with one dedicated customer doesn't put a dent in their business but its just sad to see it go downhill.... I will no longer patronize this business. RX7Factory

Services are great ! Selection was immense !!…read moreFor the value was excellent !!! You need a used or new battery ? Fernando's is the place !!!!!!

Jr/Junior is astonishing and aid me with all my needs. His customer service is beyond words. He…read moreknows what he's talking about. I love that this is a family owned business and I would highly recommend. Great prices, awesome customer service, and extremely professional.

I've been going to O'Reillys on E. Charleston Blvd. corner eastern Avenue. The service is very good…read morevery professional and all is fine. What I need if not they get it from any other branch now I want to bring to attention of Donald Manager before of Charleston Boulevard now we moved to Sahara across from the DMV. This guy does a tremendous job, but everybody in line takes care of you like family and make sure everything functions perfectly well if you go to the one on Sahara by the smoke test across from the DMV the service is impeccable with Donald Manager. Thank you O'Reillys thank you Donald. I Have been a O'Reilly customer for 20 years. I always go back to the same place.

8 4 22 I bought a roll of Armour all leather products got home they were opened and all dried…read moreup.first and last time shopping there

We went here because the batteries for our RV stopped working. We purchased them about a year ago…read moreand needed two new ones. As soon as we walked in, we were greeted right away. The gentleman at the front desk was very friendly, knowledgeable, and was able to answer all of our questions. We ended up purchasing two Group 31 batteries. The whole process was quick and easy. We were in and out of Batteries Plus in less than 10 minutes. My only disappointment is that they were not able to locate our previous battery purchase in their system. Since we bought them about a year ago from Batteries Plus, we had hoped they would still be under warranty. Aside from the warranty issue, everything was great and would come here again for batteries!

Today is June 18th, 2026. I bought a new battery here 8/24/2025 for my MX-5. Two months ago when I…read morewas going to work, my car would not start. No sounds, no lights, no nothing. So scrambled to switch vehicles and took my Xterra. When I had the free time, I used the Xterra to jump start the MX-5. I had brand new jumper cables and went to work. Let them both sit. Tried the MX-5 and absolutely nothing. I figure since my battery is about 8 months new, its probably the ignition system. I gotta wait to get ignition funds for that! It can't be the new battery. So my car sits in the garage until I can get it to the shop. I call to get a tow. Nice fella shows up, I tell him what I suspect & why. He gets his jumper box (cool device), let's it sit a minute on my battery, and I saw when he hit the brakes! He had the driver side door open and I heard the chime!!! You'd have thought I won the lottery I was so happy. And then he turned the ignition and the car started right up!!! He said the alternator was good (I know, its been changed) and that the battery was dead. I was shocked but a running car was proof. So he followed me to the shop (Boktor Motors) since I didn't need a tow, just to make sure I got there. Made my appointment previously, gave them my keys and headed home. Missed the call, but my car was ready same day. Did full diagnostic check and it was not only the dead battery but its also leaking acid. I kept my receipt and headed to Batteries Plus as I'd like a refund. Defective items get into the supply chain all the time. No one's fault, but.... I explain what happened to the technician. I have the old battery in my trunk. He brings out his tester. Tells me it reads 3 volts. I tell him my car was more than dead for 2 months. It has 3 volts now because it got jumped by tow truck driver. He proceeds to read the print on the card and tells me the battery was drained by a starter or alternator but he was firm in not honoring my warranty, never mind refund my $195!!! I took my slip and told him I will never come here again. I have BEEN buying my batteries and a few lightbulbs from Batteries Plus for many years. Starting with the location on Craig & Losee. I have 2 vehicles that have gotten their batteries changed there. I love how they have a device that keeps my clock & radio presets alone! But today, I am disgusted that I spent money on a defective part and my warranty is not honored. My car is a 2006 and it is in great shape. Dealer keeps offering, in writing, to buy it. My Xterra was a 2003 (totaled last March) and it had a new battery installed the January before the crash. My Xterra was also kept in great shape. Both vehicles garage in my home. And my batteries have lasted at least 3 years. From other places and then with Batteries Plus. They won't go bankrupt because I won't buy there anymore but I sure will tell everybody I know and damn sure post here. I take good care of my vehicles because I need to get to work and take wonderful trips. This place sure as hell isn't up to the task. I would do a zero score if that was an option.

If I could give this less than one star I would he is filling new battery acid in old battery cells…read morenow you do the math my car needs atleast 12.6 to crank got home battery just clicks not enough to cranking power batteries will read pass but cranking amps is incorrect guaranteed and also had attitude when returning when he knows he is selling used battery s

Brought my car twice first time my battery was not working so they changed the battery and gave 3…read moremonth warranty within a month battery stopped working .... I went back he changed it again but told me that it was the terminals not the battery and I would need to replace those. he cleaned the terminals and i went about my life another month passes and my battery is not working I am needing a jump again. I brought it to another shop and they showed me the sticker on my battery that says it was from November 2023 he said that there is nothing wrong with the terminal and that the battery is super old and that is the issue .... so here I am spending an additional 250 on a new battery and labor at a trust worthy shop. The man who works here may be nice but they are not putting things that will last in cars .... They want you to have to come back

Stopped by to get a battery and had a great experience. They were friendly, answered all my…read morequestions, and helped me find exactly what I needed. I felt like I got great value for my money. The whole process was quick and easy, and I never felt pressured to buy anything. I'll definitely be back the next time I need a battery. Highly recommend this place!

I've had a different experience than other yelpers on here. I think the place is great. I always…read moream having a car I drive a bunch of jalopies and I think it is priced fair for what you're walk in there with the idea that you're getting a brand new battery for a discounted price because that's not what they're selling and I think that that is a misconception of other reviews that I've seen on here. You get a good battery for what you're paying. They honor their warranties. And they don't try to kill you with up cells.

Interstate Battery lemon car battery for Hummer H2 fail one month after purchase and I have bought…read moreit from pop a lock and they are telling me to take the battery to the dealer company and they will inspect it at my expense

Why pay for an overpriced exide battery with am Interstate sticker and have to deal with these…read moreclowns?