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    Everything PC Henderson

    5.0 (2 reviews)
    Closed Closed
    Updated 1 month ago

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    2 years ago

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    Best Buy - Henderson

    Best Buy - Henderson

    2.4
    (460 reviews)
    $$

    Stopped in during the evening to ask a few questions about our accounts. I have my own account and…read moremy husband has one as well, but for some reason they're partially connected and partially not, which honestly didn't make much sense. We were hoping to get some clarity in store without having to call the bank, but ultimately were told the bank is where we'll need to sort it out and officially merge the accounts. That aside, the store itself was clean, bright, and well organized. Most of the store appeared well stocked with a wide variety of products. One thing that stood out was the Meta glasses display...they had an entire wall with different styles to choose from. The LEGO section was decent, not huge, but still around 10-15 different sets available. The computer section was solid; all units were powered on and there was a good range of options, from budget friendly laptops to higher end models with all the bells and whistles. One small disappointment was the car audio section. The selection was very limited, only one radio faceplate and just a handful of speakers to choose from. Customer service, however, was great. In every department we walked through, an employee checked in to see if we needed help, which we really appreciated.

    We were able to come in and right away find what we needed because we asked an employee and he knew…read moreexactly where the item was. This honestly was the quicker Best Buy trip I've ever made. There were also several options to choose from with different price points.

    GadgetMates

    GadgetMates

    4.8
    (740 reviews)

    Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

    This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

    Computer Repair Las Vegas

    Computer Repair Las Vegas

    4.9
    (274 reviews)
    $

    I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.

    I visited Vegas and my laptop crashed, that's how I met Adam who did everything to restore years of…read morework and save all my data, I got to know a professional, caring and especially attentive to the customer's needs, a real experience and again thank you Adam !! Well recommended !

    Geek Squad

    Geek Squad

    2.3
    (47 reviews)

    I had an installation done of an 85 inch screen TV that I purchased from the Best Buy on Maryland…read moreParkway in Las Vegas. Setting up the appointment with absolutely flawless and no stress they followed up with me with a phone call and text messages keeping me informed of everything going on the day before up to the day and when they were heading to my location I had a phenomenal absolutely awesome guy that took care of me. By the name of Luis he was educating. He put the TV where I wanted it brackets. I wanted it. He made sure everything was level and straight. He had a partner with him helping and I am so embarrassed. I forget this gentleman's name but by far these were the best two installers I've ever had. I tipped them because they deserved it. The service was professional, grown-up, and definitely , funny because they were nice to talk to. They made you feel very welcome in your own house. They made sure the settings were all set. Everything was hooked up. My surroundsound was hooked up everything so I didn't have to do anything they were so polite and cordial. Phenomenal phenomenal, phenomenal the geek squad installation guy and he should receive a nice bonus from his company. In addition to his outstanding service he gives.

    Terrible experience, if you have Apple Care +, don't bother coming here for service. They will try…read moreto charge you for a battery when its supposed to be FREE if your battery is at below 80%. The lady not only was rude, but says its absolutely NOT free and she doesnt know "where i got free from" (UHM STRAIGHT FROM THE APPLE SUPPORT APP & DOCUMENTS, lady) and also said they will have to charge me $100+ for repair if the back screen breaks while they're replacing it. WHAT?!?!? You're charging me if YOU BREAK my phone during YOUR SERVICE that is supposed to be free, but charging me for? Canceled the hell out of my appointment and went to the apple store instead to get my FREE replacement. They should NOT be an authorized Apple repair center if they dont know what they're talking about. I'll be reporting them to Apple. These people are smoking something crazy.

    Everything PC Henderson - computers - Updated August 2026

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