----------------  PROS:…read more---------------- (1) Open on weekends, a big plus. (2) I ran our bill through $443 bill through AI, and it's in the median range for the services we received. (3) Doc and tech were friendly and helpful. ----------------  CONS: ---------------- (1) Receptionist didn't set our expectations when we checked in for about how long we might wait. I think it was about an hour. (An hour or longer wait is understandable without an appointment, but staff should give a clue as to about how long the wait might be.) (2) WiFi password not listed at reception. You have to ask for it. ----------------  TIP: ---------------- Meds are way more expensive at the vet. Have the prescription sent to a pharmacy (HEB does dog meds). We would have saved $100 had we done that.

This review is over due for 2 years and we are not sure if there are still the same vet and team…read morehere. We like to leave the review from our great experience here anyway. In Dec 2023 near the long holidays, we bought a 2-month old kitten from a breeder. We named him "Simba" and just a day after we got him, Simba suddenly stop eating and drinking. As well, he vomited a few times a day causing us extremely worried. We had no idea what happened and scared he might have been poison by something we didn't know of. At the afternoon until evening on Fri, we couldn't schedule any regular vet nearby or even a bit further away. Finally, we decided to take Simba to ASAP Vet: Veterinary Urgent Care since we worried that our very little kitten might have not survived the weekend. ASAP Vet very thoroughly checked on Simba and although the vet said it was hard to say for sure what was the reasons that caused Simba to vomit and stop eating and drinking. The vet helped inject a water ball in Simba's back to prevent him from dehydration. The vet and nurse also helped removing Simba's eye boogers. As you can tell from the photo, Simba had very tough eye boogers and they irritated his eye so much causing him unable to fully open one of his eye. We tried many times, but unable to wipe them off. ASAP knew how to do it by gently combing the hairs around his eye to remove his eye boogers out completely. As well, they provided us some eye cream to help with Simba's eye infections and in just 5 days, Simba eye got back to normally, clear, bright, and cheerful. After this visit, we were able to schedule Simba to see a regular vet at Georgetown Veterinary Hospital, but it was the worst experience. The vet there did a very quick and brutally check on our kitten and then she was repeatedly saying I had no idea. She didn't provide us anything to help our kitten. We didn't think she even cared if Simba wouldn't make it to survive. 3 days after that, Simba still refused to eat and drink. It was a long holidays, so we brought Simba back to ASAP and they injected another water ball into Simba's back and provided us a syringe and liquid food to try to inject the food and water directly into Simba's mouth. Another 2 full days of unsuccessfully having Simba eat or drink, my tear dropped. We decided to gently force and inject the water and liquid food into his mouth. Magical happened soon after that, Simba started to eat and drink by himself!!! You can tell how relieved and happy we were. Soon after that we learned indeed Simba having an anxiety from getting a new owner. Although we knew getting a new owner can be very stressful for a kitten and the kitten might have been hiding and fear, we never imagined a little kitten would be in much anxiety to vomit and stop eating and drinking completely for a week. We were and are still thankful to the vet and team here. Thanks God they open an urgent care for a special hour and during the weekend. Now, Simba is 2 year old and grew up to be a big beautiful boy. Life is always too busy. If we have time, we really want to take Simba to visit the vet and team again. Thus, they can meet the big boy whose life they saved. In short: - Highly recommended - Staff is kind, considerate, and care. - The price maybe a very little higher than a regular vet, but since it is an urgent care, so the price is quite a reasonable price. Not a ripe off for sure. - Clean and Bright and no smells

This was our first visit with Dr. Bob after switching from our previous vet of three years, and we…read morecouldn't be happier. Dr. Bob was patient, knowledgeable, and took the time to answer all of our questions. The front desk staff and vet techs were all friendly and welcoming. We were seen right on time with no waiting, the pricing was very fair, and the visit was smooth and informative. Overall, a great experience. We'll definitely be bringing our other cat here soon. Highly recommend!

Dr. Bob, the vet tech and front desk Red, are all amazing! This is our first time at this…read moreveterinary and we loved it. Dr. Bob took his time with Wes and was very thorough with the exam and our concerns. They don't try to sell you on anything. They provide practical and real solutions.

I can't speak positively enough about Dr. Horsley and one of her vet techs Brooke. I have been…read moregoing here for several years (at least 5) and they never make you wait. As soon as we arrive they always bring us into the room and play calming music for my cat. Their timing is incredibly efficient and their vet techs are highly trained. I watched Brooke take blood and urine from my cat as though she was a veterinarian herself. I recently said goodbye to my oldest cat and they made the experience go as well as it possibly could have. I don't know how they are strong enough to do that on a regular basis but they did an incredible job. This vet is one of the very few things I'll miss about Austin when I leave.

I decided to leave this Vet practice solely because of Dr. Chris Faggioni…read more When I first met him he was "dry" & uninterested in my new basset hound puppy (how can you not just LOVE that floppy, funny face!?) but I figured that he'd had a hard day or something... and let it go. I switched doctors in the practice and saw Dr. Graf, who was great and lovingly cared for Mr Potter, my male Basset Hound, from puppy to 2.5 years. During a difficult period when my dog was sick, I expressed my dismay to the staff about poor communication with me when I needed followup calls or emails about laboratory results, Rx medication that needed to be compounded or special ordered, and followup appointments. CRICKETS I called again and again asking to speak to a Vet. Finally, after two days, Dr Faggioni called me. I explained my concerns and the lack of quality communication which I expected. He told me that it was perhaps best for me to find another vet practice! REALLY!? DONE. GONE. BOOM Interestingly enough, that lady vet, Dr. Graf, is no longer working there, too. Not surprised. This guy is awful. He has a terrible "bedside" manner (how does someone NOT talk in high baby talk to an adorable puppy?) THAT should've been a Red Flag for me! AVOID the headache and problems...choose a different vet practice from the beginning. Followup: Addressing the practice DVM who responded to my Google review (go read her response yourself)... https://www.google.com/maps/contrib/117270310283708621777/place/ChIJ4yNHTkTNRIYRYOZRvfkt5pU/@30.4694421,-97.9277581,11z/data=!4m6!1m5!8m4!1e1!2s117270310283708621777!3m1!1e1?hl=en-US&entry=ttu&g_ep=EgoyMDI1MDIxMi4wIKXMDSoASAFQAw%3D%3D Wow... Really? "impatient and overbearing owners"... I hope every person reading this review sees that comment and let's that sink in before they make an appointment with your practice! You have no idea! You cannot even BEGIN to understand how upsetting this whole experience was for me. And there is NO WAY you can excuse your staff's mismanagement of the communications nor Dr Faggioni's reprehensible, unprofessional response to my complaint. My dog had a BLEEDING lower GI. After that first email from Dr Graf, I was concerned & had multiple questions about the treatment plan. I wanted to TALK her and have my concerns addressed and questions answered, so I could make the best, evidence-based decision about the treatment. It doesn't matter that I emailed the practice after midnight. The VET should have called me after receiving the message from the Receptionist and reading my email. But NO ONE called me. After I didn't receive a call all day, I called to ask why and underscore the importance of my TALKING in real time, to my Vet. Email correspondence was not adequate! I explained that to the Receptionist. She made excuses for the practice and said she would relay my message to the Vet who was seeing patients. NO ONE CALLED. I had to look up answers to my questions ONLINE in order to make an informed decision about which medication I wanted to give my dog. I called later to arrange to pick up the medication. When I arrived, I again voiced my DISMAY at the LACK of FOLLOWUP by a VET, and that I expected to hear from the OWNER in the morning. Again this was TWO DAYS of no phone contact from my Vet who "supposedly" was "caring" for my dog! Dr Faggioni called the next morning and conveyed NO CONCERN or EMPATHY and clearly did not CARE that I was upset about his practice's failure. His lack of COURTESY towards me and his UNPROFESSIONAL comment, that I should "find another veterinary practice" is the RED FLAG that EVERY person reading this should "GET" from my review! THIS IS NOT OKAY! YOU cannot make it okay simply by reading an employee's narrative from a chart! That cannot adequately convey the issues I needed to discuss. If I could give a "ZERO" star rating I would!

My experiences with Zippivet have always been great over the past few years. As cat parents, it was…read moreimportant for us to find a vet we trusted to ensure our babies are in good hands. We found Dr. Helburn and her team who have helped us navigate challenging diagnoses such as diabetes and hyperthyroidism. With each concern, Dr. Helburn has always made me feel empowered to choose and explains the reasoning well behind any recommended tests and/or treatments. Anytime I have reached out for any questions or medication refills, I have received a timely response. I appreciate their medication reminder texts for my Gabapentin babies. Unfortunately, our senior baby's time had come and we had to make the tough decision to free him from his pain. We did not know what to expect and Dr. Helburn and the team did an incredible job setting expectations and never rushing us. We felt very supported during the process and the heartfelt card sent by the team really meant a lot. I certainly recommend this vet!

Here's some background, I adopted Sneakers in Feb 2023 from a lady out in Buna, TX. He was rescued…read morefrom a really bad animal hoarding situation. It was either I adopt him or he'd be euthanized at the local shelter. He joined the family with his late step brother, Pocky. Adopting him, I knew I'd have to take on providing him with care, love, and support that he didn't receive from his previous owners. Prior to considering ZippiVet, I've taken my dogs to Vetco Great Hills and wasn't liking their service as I felt it was too lackluster. Out of all the veterinary clinics I've been to throughout my lifetime of owning dogs, ZippiVet is by far the best! I'll tell you why: the staff is understanding, nonjudgmental, never prejudice towards POC. With many other vets, they have questioned me into oblivion about how I care for my dogs and are simply rude. Not at ZippiVet, they recognize that owners care about their pets and want the best for them. Staff respects all races and ethnicity of owners. Also, at ZippiVet, they act on a sliding scale basis when it comes to paying. They give me a high and low price then gives me the option to choose what to pay, they do not pressure me into paying for anything expensive. They notify me if something is too pricey then tell me that I can get it next time. Always reasonable. I have not found any vet in Houston that does this. It's either you pay their price or "you don't deserve to own dogs if you can't afford their vet bills" kind of attitude. Also, most of the sliding scale vets have an income requirement and the cheaper options only do preventative work such as Emancipet. Graciously, ZippiVet isn't like that! They are very transparent with everything and have given thorough explanation on all questions I've asked. Recently, my dog, Sneakers had developed an oral mass and his Houston vet referred him out to Dental Specialist who charged $200 for the initial consultation only to tell me that he would do the surgery for $6,000 and he didn't even diagnose the mass. I was told the biopsy cost $1,000. The dentist diagnosed my dog with periodontal disease, but wasn't given anything to treat it. Pet Vet Baybrook then guilt tripped me into sticking with the dentist since they they were more experienced than them and when the vet came into the room as soon as he saw me he told me that he needed to refer Sneakers out to a specialist. He refused to tell me what the mass was. He then proceeded to judge me about why I adopted Sneakers. Absolutely ridiculous! I told them I wasn't paying $6 grand for removal if they didn't even know what it was. So, I brought Sneakers in for a second opinion. Thankfully, ZippiVet agreed to take on the surgery for less than $5K and they didn't need a referral at their dentist to perform it either. They even removed the tartar causing the periodontal disease and removed some of teeth causing abscess. The take home instructions were simple and Sneakers has been healing just well. It is a good thing that the mass was benign and the DVM Dr. Audrey Hepburn explained everything very well! Staff even sent me pictures of the mass after surgery. They called me afterwards to check on Sneakers and always sent me follow up emails explaining the process. I even had them send Pet Vet the medical records. They did so without charge. All the staff have always been so nice and pleasant. Never making sly rude comments or remarks. Very professional. They always feed Sneakers treats to make him feel at ease. The clinic is clean with a nice scent. When Pocky was living, I took him here too. He received great service and for the longest time, he had a chronic skin condition covering his belly and inside his ears. I went to Pet Vet in Houston, they gave him something that didn't work, but when he was living with me in Austin I brought him to ZippiVet. They gave him meds to clear up the rash quickly without it recurring. I will always travel the great distance to bring my pets to ZippiVet! They are trustworthy and highly reliable!

We absolutely love this vet clinic! The entire team is always so kind, compassionate, and genuinely…read moreloves animals. I've called more times than I can count with last-minute emergencies or concerns, and they always make room to get my girls in right away for a drop-off or appointment. It's such a comfort knowing they're in caring, capable hands. We're so grateful for everything they do -- truly the best vet team around!

When I had some issues with my former vet clinic during COVID, a friend recommended this clinic…read more I'm glad she did. My girl had a lump discovered by my groomer. She recommended I get it checked out quickly. Called my vet. They couldn't get me in for 3 weeks. I called Crossing and they were able to get me in much quicker. Dr H has been so kind and caring. When it came time to put my girl to sleep (lump was melanoma - terrible disease), Dr H and her staff had a candle lit in the lobby so people would know that was happening and to be quiet and respectful. She also got a jelly donut for her last snack which she enjoyed immensely. I like this clinic a lot. I don't have the 16 year relationship I had with my old clinic, but I hope to keep coming here. My other dogs have been treated well and there's no push for all the extras & upsells that other clinics try to sell. I appreciate the care here.

I'm so happy I get to return to Manor Veterinary Hospital. With the adoption of a new kitty with…read morespecial health concerns I know that I need veterinarians with the skills and training to support her health needs, and this is the office for that. My Tabitha is feline leukemia positive, so the support of Dr. Carter and Dr. Weirauch is so appreciated and necessary. It's also wonderful that they show affection to my fur baby when we are there. I know that she will be taken care of very well for however long she is with me. I can't recommend Manor Veterinary Hospital any stronger!

I can tell that this veterinary clinic not only does their job well, but has compassionate and kind…read morestaff. I gave them a call regarding questions I had about a kitten that I rescued, which is where the person on the phone with me, Gunnar, was able to briefly help me, but said that he would need to speak with the doctor and would give me a call back. While I did not receive a call back, I did receive a very detailed text message by Gunnar. Firstly apologizing for not giving me a call back and secondly going into detail of what my options were with caring for the kitten. He gave me advice without making me feel obligated to go with them to have the kitten seen. This type of kindness will always incline me to leave a review to show appreciation to those who are just simply caring without expecting anything in return. I will be sure to bring my pets here if the occasion arises, thank you for being caring to not only people, but to animals!

So I live near the four points area, and if you're anything like me, you're looking for a good vet…read morethat is also AFFORDABLE. And I think we found that with 2222 vet! Considering the area, I was pleasantly surprised. This vet is under 10 minutes away from me so if they are very convenient. I have taken my 10 year old pitbull here two times so far. One was because she had hives, and the other one was for a follow up. As a pitbull mom, I especially appreciate Dr. Mindi because she is also an owner and lover of pitbull's, so she understands some of the unique issues they go through (for example, my pitbull is white and pink, so she is a double whammy for skin issue and inflammation). Dr. Mindi is really good at explaining things and offering on-going maintenance advice on dogs with prolonged issues. Not to mention, she's also just a really nice person! And easy to talk to, and very down to earth. And considering the economy these days, so far every single time I have left this vet, I have not had to pay an exorbitantly high amount of money that most vets will charge or try to push you on certain items. Any who - they are family owned and I highly recommend this vet :)

This clinic has really gone downhill with it's service and attention to detail for its paying…read moreclients. I have had more than one bad experience there. But this last one made me fire them. Took in sick dog Thursday for blood test. Called Friday to request info as dog was worse. Receptionist confirms test is back, but Dr hasnt seen. I ask to please let him know asap that dog is more ill, and need help to learn. They also close now on Sat and Sun so needed help and as existing long term client I expected to hear back. Nothing. Was left totally hanging and ended up spending thousands at Emergency Er on weekend. Monday As I still had not one word from them, went to new Vet. Still no word. FIND ANOTHER CLINIC. This one has gone south.

Dr. Sunbury is the most amazing veterinarian. He was able to do for me and Bruno what nobody else…read morewas. His care and follow through care is outstanding and beyond the industry standard. I have never been so happy that I found him.

I have really enjoyed coming to the Sunbury Clinic. Since our move to Texas, we've been developing…read morea relationship with this clinic because of our passion for Bulldogs and Frenchies. Ever since we heard about the director here owning a few Frenchies we needed someone who had expertise with this particular dog. They come with a lot of problems and this is the reason for us coming here so that they understand what we are dealing with. My wife and I are fostering a bulldog that has a lot of problems. Sunbury was able to chase each problem one after the other. They are fantastic! Their reception always has a great attitude with us and others as they come through the door. Very friendly and accommodating. We will continue to give them our business because we trust in them so much. Their value is so important to us.