This clinic has really gone downhill with it's service and attention to detail for its paying clients. I have had more than one bad experience there. But this last one made me fire them. Took in sick dog Thursday for blood test. Called Friday to request info as dog was worse. Receptionist confirms test is back, but Dr hasnt seen. I ask to please let him know asap that dog is more ill, and need help to learn. They also close now on Sat and Sun so needed help and as existing long term client I expected to hear back. Nothing. Was left totally hanging and ended up spending thousands at Emergency Er on weekend. Monday As I still had not one word from them, went to new Vet. Still no word. FIND ANOTHER CLINIC. This one has gone south. read more

So I live near the four points area, and if you're anything like me, you're looking for a good vet that is also AFFORDABLE. And I think we found that with 2222 vet! Considering the area, I was pleasantly surprised. This vet is under 10 minutes away from me so if they are very convenient. I have taken my 10 year old pitbull here two times so far. One was because she had hives, and the other one was for a follow up. As a pitbull mom, I especially appreciate Dr. Mindi because she is also an owner and lover of pitbull's, so she understands some of the unique issues they go through (for example, my pitbull is white and pink, so she is a double whammy for skin issue and inflammation). Dr. Mindi is really good at explaining things and offering on-going maintenance advice on dogs with prolonged issues. Not to mention, she's also just a really nice person! And easy to talk to, and very down to earth. And considering the economy these days, so far every single time I have left this vet, I have not had to pay an exorbitantly high amount of money that most vets will charge or try to push you on certain items. Any who - they are family owned and I highly recommend this vet :) read more

2222 Veterinary Clinic - Waiting for Dr. Mindi! - Veterinarians Near Me - Austin, Texas

I've been taking my dog here for several years and every one of the staff from front desk to the doctors have been so helpful and kind. They worked with us on best course of care for our 16 1/2-year-old dog, rather than just dictating to us. Through the years it was easy to use their boarding service. Recently we had to euthanize our dog, which they handled with the best care you could hope for. read more

We just moved to the area and our little guy got some sort of stomach bug. 2222 Vet clinic was the only clinic with any available appointments to squeeze him in. All other places had 2 week wait times. They ran tests and got him on some meds pretty quick. They also called a few days later to check on him. They were very kind and attentive. Even waiting to give him a test until a tech he bonded with was available. The clinic was clean and modern. I highly recommend using this vet clinic for your furry loved ones read more

Yesterday my 16 yr old cat started bleeding at the mouth. My daughter recommended 2222. I called late afternoon-they had never met me or Libby. They made accommodations to see me within an hr. Libby had cancer in her jaw. Dr. Frank Metzler and staff were unbelievable-kind and understanding. I had to put Libby to sleep but I'm so grateful that she did not have to suffer. We are also very fortunate to have found Dr. Metzler and his wonderful staff. THANK YOU FROM THE BOTTOM OF MY HEART. KAREN-LIBBY'S MOM read more

My dogs have been patients of Dr. Mindi Metzler and Dr. Frank Metlzer for years, and I don't know how it's taken me so long to write a review for them; they deserve all of the 5-star reviews they have. Both the doctors and their entire staff are extremely compassionate, knowledgeable, and personable, and the clinic itself always feels clean and welcoming. My babies have been to 2222 Veterinary Clinic for things ranging from preventative care to dental extractions, chronic allergies to eating five pounds of hamster food. In every instance, I have felt confident in bringing my babies to 2222 knowing they're receiving the best care and a plan tailored specifically to their situation. The staff and doctors have always been extremely accommodating and understanding, and I am so thankful for them and their practice! read more

We absolutely love 2222 Vet Clinic! I drive past multiple other Vets and drive almost 30min to continue to go here! All of the staff and doctors are amazing. They take their time and make sure all your questions are answered. We've also pretty much always been able to get last minute appointments or drop off appointments if our pups are feeling sick. Highly recommend if you are looking for a wonderful Vet! read more

I have been going to this clinic since I've lived in Austin and I couldn't be happier. All of the staff that works here are amazing and go above and beyond to make sure that your pet is safe and taken care of and that you were happy as well. Not to mention they always call me the day after an appointment to check on my pet. The girls working the front desk are amazing!! So helpful and caring, special shout out to Daisy, Mandy and Abby for being amazing at your job !! Milo and I love y'all! read more

Doctors and staff are personable and caring! They've been my vet of choice since they opened.

They are so professional and friendly! They take distancing precautions due to COVID, but the vet process still runs so smoothly! Before the appointment, I was able to call and get a financial breakdown for the services my pup was going to need, which was very helpful knowing how much I would be paying beforehand. My pup is so happy and healthy, and I am thankful for such a kind and professional vet clinic to help look after the wellness of my good boy! read more

2222 Veterinary Clinic - Good boy - Veterinarians Near Me - Austin, Texas

I have taken my dogs and cats to 2222 since moving to Austin years ago. Every vet we see has always been professional and helpful and always willing to go the extra distance to make sure our pets are well taken care of. read more

Both my pitbull mixes go here. The staff is very nice and their service is very good and professional. Recommend

The best Veterinarian Clinic I've ever been to! The doctors the staff are so professional and friendly. It's just a real pleasure for my dog and I whenever we visit. read more

OK, so my last review was pretty scathing, but I stand by everything I said. We ended up putting Winston down, and it all cost about $7,000 which I'll be paying off a long while. However, my kitten needed routine surgery so I shopped estimates from several other clinics in the area, ranging from $500 to $1,500. Regardless of price, nobody could get us in for like 6 weeks! So I thought, it doesn't hurt to get an estimate from the Metzlers, right? I was never concerned about their care--it was always top notch. The problem, in fact, had been that they wouldn't STOP caring for my cats when it was clear (to me) they wouldn't make it. I was surprised that the estimate came in below all the others. My sense had been that the clinic was on the more expensive side even for routine things. So I thought, ok, let's do it--I know he'll get excellent care, and the cost is controlled with this estimate. They even worked me in within a week. Well, I've got my kitten home, he's doing really really great, and the cost came in even below the estimate. I had a long talk with Dr. Frank who is a genuinely nice guy. You can tell how much he cares about these animals, and that's what you want from your vet, right? So would I recommend the clinic? I would say you'll get great care and the people are all very nice, but I would caution you to be very clear about your intentions financially, mainly if the health concern may have death at the other end of it. They will do whatever they can to save your animal, but you will have to pay for it. That seems obvious, but when you're distraught because your pet is very ill, you're reluctant to put constraints on its caregiver. It's just not your primary concern. But you need to have the presence of mind to say, "no heroic measures" if it's an older animal or if you're concerned about its quality of life. If not wading into thousands of dollars in care is important to you, ask about the odds so you can make the decision that's right for you b/c they WANT to do whatever they can to save your baby, even if your baby isn't likely to survive. OK? read more

This is the only place I trust to care for my maltipoo! Staff is so friendly, knowledgeable and helpful. Vet knows his stuff and treat myself and my pup like family! They keep it clean and new. I would drive here even if I lived in south Austin! read more

To All STAFF... Dr. "K" Smith and Everyone else, **Thank You**, **Thank You**, **Thank You** for Being so caring and compassionate with the needs of our Furry Friends and, their companions! As I said during Kodi's appointment on Wednesday the 5th of this month, Kodi (the Spirit Animal) has NEVER felt at ease in a Vet. Office in the past, and it was obvious that he actually Enjoyed-the-visit, WoW! I will be posting a Picture of our Buddy shortly; and will be in touch with questions about Kodi's Final Visit. Thanks Again! Eric and Kodiak read more

2222 Veterinary Clinic - Kodiak, "The Spirit Animal" - Veterinarians Near Me - Austin, Texas

I just stare the facts. Maybe you'll have a better luck when you go there but this is what happened to me! I've been taking my dog to this place for less than six months. This place is run by a couple who own the clinic but they have an additional vet. My doctor is one of the owners, Dr Metzer. If you're like me and want to be seen by the same vet most of the time OR would like to get a call from Dr Metzer himself after you spend $200 on a single visit followed by two days later visit, another $175, just to ask a question for five minutes, then don't go to this place because there's a great chance it won't happen. The Metzers are out of the office MOST of the time. They don't even come in till after 9am and the clinic opens much earlier than that. On my third call, they promised me that Dr. Metzer will follow up after he comes back the following week and he never did. I guess once you own the clinic and make enough money you don't try as hard to keep everyone happy. That's ok for them to feel that way but it won't work for me! Another problem: Prior to all this, I waited for the antibiotics for ONE WEEK! I made 4 phone calls and on my fourth phone call the technician put me on hold to check. She got back on the phone saying the med is ready. Within that ONE WEEK of wait time, every time I called, they would promise me they'll call me by the end of the business day and they wouldn't! By that point my dog was having a stool 5 times per day. Another minor problem: I paid $36 for 20 ml metronidazole (which is cheaper online but most offices charge more than online to make money). The directions were 2ml twice a day for 10 days. I was very precise on dosing since I'm a pharmacist. I ran out on the EIGHTH day and called the office to ask for couple more days so I could PAY for and pick up. As usual, none of the Dr Metzers were at the office and the technician consulted with the vet present and asked me to come in for FURTHER evaluation before they can give me more! THAT WOULD'VE BEEN MY THIRD OFFICE VISIT for this problem! I just wish this wasn't the case and I thought about leaving this review for a long time before I decided to do it. read more

Dr Frank and his team are great. Honest, flexible people. We take both our dogs there.

Absolutely horrible service! They extracted 11 teeth of my cat without my knowledge just for the sake of an extra 1000 bucks! When I asked why, they could not justify any of the extraction. When I asked why they didn't call me before the unauthorized procedure, they said, "Oh, we didn't think we should call you". Well, yes, you didn't think. Full stop. After that, I was requesting the supporting documentation for the procedure for 6 months, and I didn't get anything.They were completely ignoring all my requests and just simply didn't respond. So I had to hire an attorney and after the official legal letter, they sent me X-rays, which are NOT for my cat, plus still did not send even half of the documents that my attorney requested.. They did charge me for X-rays though! I cannot even put it into words how disgraceful and greedy these people are! read more

The staff here are so friendly and the doctors are very knowledgeable. They take the time to explain everything to you, just got a new puppy and had many questions. I am so thankful for such a warm vet office. read more

They are so amazing and treat my sweet Suzy like she's a member of their family. Have never had a dog actually enjoy going to the vet but she LOVES them! Very helpful and caring, and live the scheduling app! read more

I've never had a vet this genuinely caring, while also being thorough and convenient. They seriously treat us like family. Every doctor we've seen here goes above and beyond to calm every worry, talk through every detail, and make sure we are always checked in-on. I can't say enough good things! I'd recommend anyone in Austin, near or far, to make it out for this vet clinic - it is seriously worth it. Our two pups Rocky & Luna are lucky to be in their care. read more

We saw Dr. Mindi for a lump that was previously diagnosed as my dogs microchip. Dr. Mindi knew better. She spent lots of time with us and we had good laughs about other things. She is so personable and caring. From the front desk staff to the doctor I was very impressed!! Thank you all for caring so much and treating us like we matter! read more

2222 Veterinary Clinic - Seeing Dr. Frank - Veterinarians Near Me - Austin, Texas

Absolutely incredible vet clinic. I had to euthanize my Great Dane and the entire staff went ABOVE AND BEYOND. They did the little things like walking out to the parking lot to help me, opening the doors, greeting my big guy and making him feel loved throughout the process. They never left his side throughout the process. Bedside manners aren't something you can truly appreciate until you've had a bad experience (which I did at a different clinic). I've had some extremely unpleasant vet visits where I assumed I was over charged through unnecessary services and that was not at all the case here. This clinic was amazing. You need to bring your little pal here. They were so fair and didn't bother to charge me an office visit when I had to actually euthanize him three weeks after determining it was necessary. Dr. Mindi's stands was so so so COMPASSIONATE, understanding, and even took the time to follow up afterwards. I will forever be grateful for these folks in a such a tough time. read more

This review is long overdue. I lived in Austin over a year ago and this was the closet vet and had great reviews. I took my dog there a couple times for random things and never had any issues. The final time I went there I took her to get her nails cut. I want to preface by saying this is my first dog and I worked my a** off and spent a lot of money to get her comfortable with the groomers so that she can have a pleasant experience with baths, nail trims, grooming etc. She has been to numerous places and never had any issues up until here. What first threw me off is that it took over 30 mins for a nail cut. They finally brought her to my vehicle (Covid procedure) and they said that she had pooped on the table and they had to clean her up. She was over 2 years old at the time so I found that extremely odd but didn't think much about it thinking it was a one off. When we got home I put my stuff down and let her walk in. I quickly noticed blood tracks all over my carpet and she had ran to her bed and was shaking. The amount of pain and shock a dog must go through to involuntarily poop because they are in agony is unthinkable. What really upset me is that the vet/tech never brought up they cut too deep or that there was blood. Fast forward to over a year later. And the reason I decided to write this is because it still affects my every day life with her. I have spent hundreds of dollars and countless hours trying to rebuild her trust with groomers and vets. I can no longer take her to any groomer including petsmart or any other dog store because she literally fights for her life with all she has, not to go in. Could I force her, probably but the fact I have to over power her is just wrong and I refuse to do that. She no longer will go to the vet unless she is heavily sedated with meds. Since the incident she has only been able to have her nails cut once while she was under anesthesia for surgery. I have learned to groom her and that has taken much patience to allow her to let me do that. What is extremely frustrating and heartbreaking is that even me as her owner since she was 8 weeks old cannot even get near her paws because she fights for her life and gets away. I really wish I had documented this better and taken legal action. At this point I'm the one stuck with having to worry every day about over grown nails and them ripping off. All I can do is warn others and suggest they go somewhere else. If you really need to go here make sure they provide care in front of you. read more

I have had problem after problem with this Veterinary clinic. My initial visit with the Doctor who was the owner, went very well. I thought she was going to be great. Unfortunately one of my cats got sick. When I called to get an appointment they told me they didn't have anything for a week and a half. That is unacceptable. It is always something with this office staff. They are so unprofessional and never know anything. It feels like you are an inconvenience to them every time you show up. This business is supposed to be ran like a family, it's far from that. I will be gathering my records and going elsewhere. I've been there a year, and I have really given them chance after chance to change. But it is always something. Every time you go, it's like they've never seen you or met you before. But they sure did take my money pretty heavily when my baby got sick. They never really offered any solutions either. I remember in the past when I had an animal that was not feeling well, this other place put them on IV fluids and really acted like they cared. This place has done nothing. I wish I could give them zero Stars. And they really need to work on that front office staff. They are horrendous. Especially Marcia, and all the new young gals they hire. No one ever knows anything. read more

I love 2222 Vet Clinic! Dr. Mindy was wonderful in explaining my cat's illness and prognosis. She was 12 and had elevated liver enzymes which was probably liver cancer. Her liver was not producing enzymes to break down food and turn it into energy etc.We even spoke after hours! I cannot say enough wonderful things about this group of DVM's. They have seen my dog too! Within the month, her yak's became more frequent and she lost more weight, so I had to make the tough decision and she crossed over to cat-nip heaven. Thank you again, 2222 Vet Clinic! read more

This clinic is the best. My dog was limping and had a swollen foot. We have snakes in our area and we were concerned our dog was bit or had a broken bone. We came 15 min before closing time with no appointment and Dr. Frank and his staff were kind enough to take him in. They did an excellent job assessing him and easing our minds that it was not a fracture or snake bite. Dr. Frank is very personable. I appreciate the staff always calls us the next day to check in on our dog. I would definitely recommend anyone to go to this clinic. They truly care. read more

Dr. Frank Metzler is simply amazing. The care that this clinic gives to my pup is above and beyond. I've had many problems with vet clinics in the past trying to overcharge me and sell me on unnecessary items, but this clinic just genuinely cares about the health of your pet. Every time we come in, all of the Vet Tech's are extremely happy to see our pup and give him lots of love! This facility is very clean (and doesn't smell like most do). Dr. Frank takes his time answering any possible question you may have even about training tips! They are reasonably priced and just simply wonderful. 10/10 recommend!! read more

Yes. Yes. Yes. I am so excited this clinic just opened up near me. I was going to another vet, and they were fine enough, but my cat started having urinary issues at night and 2222 opens early, so I wanted to give them a call to see if they could get her in right away (plus I knew my other vet would not be that accommodating). The woman who answered the phone was extremely friendly, patient and helpful and she got us into the first appointment of the day. This vet is what I imagine is completely right with small town America. It is run by a husband and wife vet team and accompanying them on their day is their baby, two cats and a dog. You have me at a cat greeting me at the door. The front desk staff and vet tech were extremely nice. Both vets talked to me during our visit and the one overseeing the majority of the exam was very kind and explained everything in an easy to understand manner. They allowed me to see my cat's ultrasound and described what they saw in detail and what it meant and what the best course of treatment would be. And they didn't do that thing that some vets do that I hate- scare me into expensive unnecessary tests. I never felt afraid (some vets do that) and I never felt pressured. The clinic and patient rooms are very clean, comfortable and welcoming. They led me back to look at the ultrasound they had done, and the lab/tech area was state-of-the-art. The kennels to hold the patients were spotless and as spacious as you can get for a vet cat kennel. I loved everything about this clinic and its staff and, I will, with great pleasure and comfort of mind, take my kits here from now on. read more

Frank was amazing, extremely professional and knowledgeable. He spent over an hour explaining all the details on how to take care of our new English golden retriever puppy. The staff is also super friendly and helpful. We are definitely going to have him and the clinic as the primary care for our new family member. Super recommend it!! read more

I've seen both vets and there are both excellent. they helped me through losing one of my doxies...and gave some good advice. the team is really all nice and helpful. they really enjoy their jobs. we now have a new Doxie and have continued her care here. I really like their email notifications for communication and reminders. read more

2222 Veterinary Clinic - Veterinarians Near Me - Austin, Texas

I am writing this review with a heavier heart than I did last time, which I didn't believe possible. Yesterday I spoke with Dr. Frank from 2222 Veterinary Clinic who was attempting to gather information for what happened to Charlie. Dr. Frank called because he was at a loss for words and understanding for how Charlie passed. From this conversation I learned that Charlie was NEVER supposed to be discharged from their clinic nor was she supposed to be taken off of fluids. Dr. Frank did not know why I was told to take Charlie to another clinic. Additionally, I was told to "take Charlie home, hang out for a few hours then take her to the other clinic" by Dr. Everitt. I also learned that Dr. Everitt did have access to Charlie's calcium values and she needed to "just scroll down" where I was perviously told Dr. Everitt didn't know the values besides "over 16." Lastly, and the most heart wrenching part of this whole experience, I learned that Dr. Everitt DID have access to the medication Charlie needed to bring down her calcium and was SUPPOSED to give her the medication when her Addison's Disease test came back negative, but instead, discharged Charlie, letting her calcium values persist, and ultimately shutting down her organs. I share all of this through tears as all I can hope is that at least one person can have their whole heart saved by placing their trust in a vet that is not Dr. Everitt at 2222 Veterinary Clinic. I have tried to stay polite in all of my interactions and not place blame, but yesterday when Dr. Frank told me "it seems like there were miscommunications" to sum up everything that happened I knew that I needed to speak out. The cytosis results did not confirm nor disconfirm if Charlie had cancer causing her high calcium but had tests been performed when I brought Charlie in with my initial concerns, or just been cared for as she was supposed to have been and how I TRUSTED the vet would care for her, she would have had time. There is no way to know how much time or what this time would have looked like, but she would have had it. Instead, she was sent home, told to be perfectly fine and just have hiccups. When we came back, I was told "oh her high calcium explains the muscle tremors" as if it was such a simple and obvious answer that if time had just been taken, she could have been cared for sooner. read more

Excellent service. Friendly staff and doctors. Fair pricing. Highly recommend. We've been going here for the last year and love Dr. Frank & Dr. Mindi. This is a family owned/operated business and have taken great care of both of our pets (Baxter & Diesel). I like that both doctors took the time to get to know us and the dogs. They gave lots of advice on how to take care of our new puppy alongside our older dog. I've found it easy to get an appointment and they were very patient with me when I've had to reschedule. read more

I can't say enough about 2222 Veterinary Clinic! The staff is always friendly and accommodating. Most recently, my dog Jalapeño saw Dr. Eric Song for a routine checkup. I was absolutely blown away by the superb customer service and thorough examination. Dr. Song answered all my questions, addressed my concerns, and was super friendly and approachable. He made the experience relaxed and informative, and I really appreciated his skill for communication. read more

The most compassionate Vet Clinic. My 10-yr old Golden had been seeing Dr. Frank Metzler for some time but saw him 3x in her last weeks of life. I called the clinic as soon as they opened, desperate because I knew my dog was dying. They called Dr. Metzler and he was waiting for us by the time we got there, in his gym clothes. That's how much they care about their patients in this clinic. I will be eternally grateful for the love and compassion they showed my baby in her last hours. Thank you from the bottom of my heart! read more

I looked to Yelp hoping it could help me. It did. This amount of care this clinic provides is absolutely outstanding. They have not only adopted my babies as part of their own family. They have spent time and effort to help me make the most affordable choices. The medicine my cats needed has to be specially made and they knew who would offer it for the best prices. When I had to board two of my cats for the first time ever... They not only boarded them together but every one of the staff was able to tell me about how they did while I was gone!! The prices are very fair and the personal attention you get make you want to come back! Who wants to go to the vet??? I don't mind so much anymore. Thanks 2222!! read more

My first time here, I really liked it and felt like my cat was being taken care of. That was a year ago. This year, we came for a check up for our cat, Booboo and were told that she had a slight ear infection and also needed some teeth pulled. Although the procedure itself was done well and we thought the price was fair, the reason I can't give 5 stars is because we were left in the dark about SO much throughout the process. Just a few examples: 1)we were told they'd take out 2 or 3 teeth, after the procedure we were told it was 10 -that would have been a good thing to prepare for; 2) They had to shave a big chunk of her leg hair off for the IV - again, just a nice thing to make your clients aware of; 3) before the procedure, we weren't told at all how to prep and when we show up on the day of, it turned out Booboo was supposed to have fasted that morning; 4) after the process, we were supposed to get discharge instructions detailing how we care for her in the following days, we never got them until my husband returned for a follow up appointment 4 days later and they figured out they were never sent - didn't really do us a whole lot of good then. I tried going directly to the vets with these concerns but things didn't change (the discharge paperwork thing happened after I'd spoken with them and expressed my concern over the lack of communication) and I didn't feel like my complaints were taken seriously. I just don't like being kept out of the loop on things, especially when it comes to a little kitty we consider so special. Speaking of which, even after the multiple times here, one of the vets and some of the assistants kept calling our cat Bo-bo and referring to her as a "he." I know its not major but I mean, comon, just pretend to care. read more

I am so grateful to Dr. Frank Metzler, the vet techs, and the front office staff. My senior dog was suffering from a very deep tail wound that wouldn't heal on its own and the soonest her primary vet could get her in was almost a month out! After a couple of nights with my dog restless and in pain, I started calling every emergency vet or animal clinics/hospitals that were recommended to me in about a 30 mile radius - everyone was telling me it either wasn't urgent or they couldn't do the surgery (I think exposed vertebrae is fairly serious)! Finally, I filled out a form online for 2222 Veterinary Clinic at 10pm for an immediate appointment the next day and was called first thing in the morning. The receptionist was very empathetic, validated my feelings of worry, and helped explain the entire process. While they didn't have any availability for that day, they accepted her as a drop-off for Dr. Metzler to see whenever he could. When Dr. Metzler called to discuss what he was seeing with Bella, he was incredibly thorough, calm, and agreed she needed surgery sooner rather than later. We ended up getting schedule in for just 4 days later. Dr. Metzler and his entire staff were the only people in a 30 mile radius that showed compassion, validated the urgency of the situation and my dog's pain, and were extremely knowledgeable. I went from being up all night worried to feeling assured that they had this handled. Bella came out of that surgery as happy as can be, safe, and I even decided to add on a dental cleaning and her breath is amazing now! I am so, soooo, so thankful for them taking care of my Bella and being so compassionate. I'm looking at possibly making them my primary and I've already recommended them to all of my pet-parents (especially for emergencies). I strongly recommend 2222! read more

I honestly cannot day enough good things about these guys! They make me and my sweet girl feel like family and treat us as such. They know my dog by her name and we have only been there 3 times. They truly care for each fur baby they treat and it shows! The staff is always so friendly and informative. Each time the doctor sees my pup they call me and speak to me about their findings and are upfront about everything. I love this vet office and could not be happier with their services! read more