I had a great first time experience…read more I spoke to Alexis on the phone a couple times and she was really fast, efficient, and friendly. Connor, the vet tech, followed suit, and was really great. What really stood out is that we got in quickly and we were given a balanced approach to treatment. Dr. Rob walked me through his treatment rationale. We had a real discussion about the best course of treatment instead of the typical take-it-or-leave-it approach you get at most facilities. It's hard to find vets who collaborate with you as a member of the treatment team instead of copy-pasting a protocol and sending you on your way. The pricing was fair as well. I really appreciated the care and attention we got. Been to a lot of vets, this one stood out.

What a ripoff place. Condescending Rob thinks he knows better by give you a jargon to get you to…read moremake and get the most he can get out off your wallet. He charged me $45 for flushing my dogs ears?? $45 for a unnecessary swap when it was clear my dog had a ear infection and when on and on of why the greasy stuff he put in my dogs ear was best. I wanted a prescription that works best for my dog and he wouldn't have it. He even said that Chewis are sailing fake medication so I can get the stuff he sales. After having to listen to his insatiable craving for money sales pitch I decided to get what he said and paid $250 for a visit. Well the stuff he put on my dog make her soo itchy she rub her poor ear to be black on dirt and base on what he said i don't suppose wash this???? Next day her ears so black and red I had to show him that what he put in her was making her worse and he said he didn't know she would've be doing and that sh needed to take responsibility for this rather than accepting his ineptitude. Continue stating that he didn't know she will be rubbing herself on the floor. She is a lab and labs do that all the time rubbing her bodies in the floor specially if her ears hurt and the fact Robert continues to say that ?? It really strikes me how much he plays stupid to excuse himself when the whole world know labs do that all the time. I asking to clean my dogs ears or the crap he put in her ears as they were black in dirt and he said he will do that for free???? But I would have to pay for the medication that I ask him for in the first place. He tried to scold me a few time telling that I have an attitude and to not interrupt him but I was done with his useless information and behavior. I will never come back to this ravenous place that all they want is to make money and being condescending thinking they know better rather than being humanly caring. He was dismissive try to tell me to look for other place and stop him letting him that i would've ever considered coming back to this unprofessional disrespectful place. BE AWARE!!! See pictures of the lousy jobs done after cleaning dogs ears

The team was patient and compassionate with my anxious pup. They thoroughly examined her and…read moresuggested a treatment plan that fit my budget.

Dr. Stacy Mozisek and Yessica are amazing. Empathetic, took their time, were thorough and made both…read moremy cat and me feel comfortable. The location is great with parking access and validation. The app is phenomenal and easy to use and they are quick to respond when you have questions. Overall great service.

Every single person doing what they do at Compassionate Pet Vet Care Team is doing God's work. Dr…read more Brieana was an angel sent straight from Heaven that provided the most peaceful closure to a precious fur baby in an impossible situation that had been a weeklong unending nightmare of apathy, bureaucratic nonsense, callousness, and our despair. Without a doubt, what Dr. Brieana and the wonderful people at the Compassionate Pet Vet Care Team provided was infinitely more humane than any of the alternative scenarios that came with excessive or pointless restrictions from those that refused to help us in our time of need. We cannot begin to express our gratitude for what you all did for us and for Gemma to ensure her last moments were with her family in comfort and peace. This place deserves a million stars!

Going with this service was the best thing I've ever done for my baby. Dr. Breiana is an absolute…read moreblessing to the world. When she arrived, my baby had a rush of energy and wanted to play outside in the grass. She assured me that it was okay to take our time and let her enjoy outside one last time. We sat and she listened to my stories about her life, and when she wanted to go inside, we went in and she was given the sedative. She was so peaceful and laid in her bed. Then, she passed while the doctor and I talked about her life and how wonderful she was. It was the hardest day of my life, but the easiest day of my sweet baby Gracie's. It was worth every penny. I have never seen such a peaceful ending. There are not words big enough to communicate my gratitude. The end of her life was so sacred, which is more than most of us people get. This has helped my grieving process immensely. I know for certain this was the best ending that could have been for my sweet angel. Thank you so much.

We love that he is patient, both with the dog, with her condition and with us. He does not jump…read moreinto conclusions until he has enough data. Our dog was sentenced to the unmentionable r/bridge in 2020 and with his patience and thoughtful approach we got her back when her previous vet could only say... "I dont know usually these cases are terminal". We love that he approaches our anxious dog with kindness and allowing her to get used to his presence before he starts testing and drawing blood. WE RECOMMEND HIM WHOLEHEARTEDLY.

Our two cats have always had issues going to the vet, requiring us to separate them for a day or…read moretwo after the visit due to behavioral/territorial issues. Dr. Bendall's housecall practice has completely resolved this! After our housecall, both cats returned to normal behavior immediately, eliminating all of the behavioral issues we've experienced in the past. Dr. Bendall and his team were extremely professional and made the entire experience painless for us and our cats alike. Would recommend this service to anyone who has any issues with taking your animals to the vet.

My lifeline woke up in distress. I was a wreck. A friend took me to her Vet, Austin Vet Hospital. I…read morecannot recommend them enough. They took him in, sedated him, and fixed him. They rang to give me detailed notes on everything they did, and hiw he was doing. That we could pick him up in 2 hours. The next day, they rang to check up on him. Sigh

I cannot believe I was able to get in to see a vet within a day of calling. My cat had been shaking…read moreher head due to a yeast infection in both ears. Liquid was coming from somewhere. I got in the next day. Well, I was given an appt. but I couldn't get my cat into her carrier. They were graceful and gave me an appt. the next day. When trying to put my cat in the carrier after the visit, it took 2 technicians over 15 minutes. I think they understood why I couldn't make my first appointment. The technicians were great and Dr. DeCiero was the most thorough veterinarian I have ever seen. Although I understand how expensive it is to take care of our animals, I was shocked at how steep the prices were for simple things like putting an otoscope in my cat's ears. However, they are EXTRAORDINARILY transparent about the cost of treatment as the visit begins and progresses. The treatment of the infection made sense for the price but the overhead costs were wild. However, the convenience and the health of my cat comes first. I will be back but I hope it's not any time soon!

I was a Walk-in with my Pomeranian, Louie. He and I were on a walk and his paw was having trouble,…read moreso I carried him over to AUVC and asked for help. They immediately helped, offered an appointment within 20 minutes even though we were first time customers and helped us out. They were friendly, professional and patient and listened to learn more about the challenges that he was having. I trust they will be just as open to help you as they were me and Louie.

My cat was recently diagnosed (at a different vet) with a somewhat rare parasite (Tritrichomonas),…read moreand I was having a hard time finding a vet I felt confident in. My usual vet, who we have been seeing since adopting the cat almost 2 years ago, rudely dismissed my concerns over the phone and insisted that I needed to pay an $80 office visit fee just to get an answer to my question over the phone (the question was "What does the PCR panel test for?"). I started calling every other vet in Austin to find a clinic that has experience with Tritrichomonas and that I felt comfortable with. Several clinics admitted that they did not know what the parasite was or had never treated it before. Another lied and said "oh, that is super easy to treat and really common and straightforward!" which I knew was not accurate from the empirical literature online. I finally found Austin Urban Vet and the experience we have had so far has genuinely been night and day different from pervious clinics. From the very first call, the AUV team was empathetic to our situation, VERY transparent about pricing (they provided it in writing), and explicitly clear about which PCR diagnostic panel they use at AUV and exactly what it tests for. They were open and honest about their experience with Tritrichomonas and I immediately felt at ease and confident in the care that they could provide my cat. After chatting with my partner about my findings from calling almost every vet in Austin, we both agreed Austin Urban Vet was the best one to move forward with, so we made an appointment. Right off the bat, I was happy to find that AUV has a private parking lot (for free!). I headed inside with my cat and the team at the front desk was so kind and helpful. They quickly checked me in and invited me to grab a bottle of water or make myself a cup of coffee as I waited for the tech to take us into the room. We waited for maybe ~5 minutes before the tech took us to the exam room, where she scanned my cat for her microchip, weighed her, and asked questions about the presenting problem, history, etc. Dr. Helen was who attended us for the exam itself, and she was so kind and thorough. I really felt that she was providing genuine feedback, and she was honest about her experience with this parasite. She was transparent about the treatment plan and let me know her general thoughts (Ie., "If she is still positive, we will do X. If she is negative, we can try Y.") We are now waiting for the PCR results, but so far, I am so happy with our experience and feel confident that Dr. Helen will provide us with the best care possible.

They always listen to what we have to say, take our concerns seriously. Help in every way they…read morepossibly can. Their services have gone above and beyond each time we have been there. They also are very considerate to us as an owner to our pet and have all of us in mind- we know how overwhelmed and how much they take on a daily basis so we understand that there will always be a wait and there will sometimes be other things that come up- but it always comes from a good heart and a great mission in mind. They have great low cost options to help you and your pet every time. But be willing to wait your turn for this great place for you and your pets.

Staff is friendly and organized. I was able to schedule an appointment online for annual exam and…read moreshots. The prices are more than reasonable, especially for flea medication, which is half the cost a regular vet would charge.

My elderly dog has been treated so carefully and well by the vets and staff at Bluebonnet. They are…read moreexceptionally kind and thoughtful and seem intelligent and well trained. I am so grateful for them and recommend them highly. Thank you, Bluebonnet Animal Hospital!! Sandra Hamilton, mom of Roxy

Bad experience before it even started. I had to contact my previous vet about 3 times to get the…read moreinformation they needed so the front desk at bluebonnet could attempt to get the records. My battery died in my car called in and said if I can make it 10 minutes past the appointment they would accept me coming in. I arrived 12 minutes past and they turned me away. Bought a home behind this location and was going to be a long-term customer. Won't be recommending to friends in the area.

I was a bit nervous to find a good vet for my 10 year old cat, she hasn't had a visit in years and…read moreI have no record of her last visit but South Park Animal Hospital didn't have a problem with that at all. I made an appointment super quick and easy over the phone and they got me in as soon as the very next day, they have a 15 minute grace period which was super helpful because I got stuck in traffic, once I arrived staff were very quick to help me and I had almost no wait time. They quickly assessed my cat, Penny, and discussed options to help with her fleas, staff were very nice and friendly and treated Penny with such good care, they gave her a rabies vaccine and helped me find a solution for her flea problem very fast. Overall very professional establishment and I would 100% recommend this place for anyone looking to get their pets treated or just checked up, I will definitely be going here from now on.

I was a client for about 1 year. I Would NOT recommend this vet for anything emergent. I had my cat…read moreingest string and when i called the soonest they could "fit me in" was 5 days from the date of calling. They are not an emergency practice but thats an unacceptable delay in care for something with that risk profile. I question the competency of the entire clinical team. On more standard visits they consistently seemed disorganized and not on the same page about care for my cats. When one cat was suspected to have a chicken allergy all 4 recommendations for food they made had chicken in the ingredients. I will never take my cats there again.

Sir Benjamin Doolittle, our fur rescue has been seen at a few of the PAZ locations. However, this…read morelocation (PAZ East) is his primary office. He's a reactive rescue with all sorts of things going on that make him the most perfect and special little man. No matter his growls, snarls, or anxiety. The folks at PAZ from reception to techs and doctors are pros. They've got the care, empathy, knowledge, and skill to be able to work with all fur babies and their quirks. We're FURever grateful for the attention and care that Sir B. receives.

My cat's vet, Dr. Dedhia, was able to diagnose him with outdoor allergies and they prescribed him…read moresomething that has worked really well. The vet was thoughtful in his process of elimination and evaluations. I felt heard, too. I've been going to this location for years and recommend it. My pets have seen a few doctors there.