I want to share my experience at this veterinary clinic so other pet owners know what to expect. When we brought our dog in -- already muzzled for everyone's safety -- the staff administered a rabies shot, which I understand is required by law. However, this was done before completing a full examination. Only after giving the shot did they tell me they believed my dog's condition was severe enough that euthanasia might be necessary. As someone who also runs a business, I found the lack of empathy and customer service very disappointing. Charging for a rabies shot and then immediately recommending euthanasia felt like extremely poor judgment and bad practice. During an already emotional situation, I expected more compassion. What added to my frustration was the follow-up. When I called to ask about the $35 charge, the front desk told me they would speak with one of the doctors. After doing so, they informed me that the doctor said the $35 charge would stand, despite the circumstances. The entire experience felt like money vs empathy. I expected a thorough diagnosis first and a more considerate approach all around. I truly hope the clinic reevaluates how it handles cases like this so other pet owners don't leave feeling the way I did. Needless to say we will not be using this clinic for our pets last moments as our total bill was $965.78 and the 35.00 is mandatory. read more

I have been going to Circle C for almost two years. Every time I have ever gone to this clinic, I have had to deal with the rude, basically obnoxious staff at the front desk. I have had many appointments and spent thousands of dollars overall, as Rafferty is the most expensive vet that I have ever had. Additionally, he has turned me away on a couple of occasions, because he stated that, "honestly, I do not know how to do that". One was stitching my females stomach to her abdomen, to avoid her stomach turning, during spay surgery. While he is a nice enough person, he is not a very bright vet. I would have done better to have googled everything, and ordered my own meds, and injected the dogs myself. Dont waste your money with these hacks, and rude people. It is simply not worth it. read more

Dr. Smith (Minor) was so personable and patient with me when I brought my sweet rescue in for a first time check-up. Being a new dog owner, I had many questions and she answered all of them thoroughly and with the utmost care. There is no one I would trust more than Circle C to take care of my baby!!! So thankful to have found them. read more

I've been taking my doodle here for the past 3 years and I don't have any complaints! I'm surprised to read the reviews stating the front desk staff is full of "attitude" as they've been nothing but kind, caring, and helpful to me any time I've called or come in. I agree that it is expensive, but I've never been to a vet that wasn't. I don't feel like they add unnecessary fees or procedures to increase cost. It just is what it is in vet services. read more

We are new clients to Circle C animal hospital. It's always nerve racking to find a new vet after a move that you can trust with your pets. We had just moved to southwest Austin and I came across CCAH since it was right down the road from my house. I am so glad we gave it a try! Our new vet was very kind, they were able to make us an appointment a week out, and the costs were actually reasonable for once. I think we've found ourselves our go-to vet! read more

Dr. Rafferty is excellent! The Vet techs are wonderful and caring! However, the "desk staff" is a huge problem. I have taken my dog there almost 14 years, and almost every time I interact with the staff at the front desk, there's a communication issue, either NOT looking at the chart for my dog ( to get an idea of history, and treatment patterns)- or they make decisions without asking Dr. Rafftery and it becomes a bigger problem (3 times this happened, and one time almost killing my dog). I'm kinda fed up! It's terribly sad because the actual Doctors at Circle C are fantastic. The desk staff is just ding-dongs with zero skill in handling office tasks and patient chart-juggling. read more

My kitties have been getting annual check ups and vaccinations from here since it's the closest. Workers are very kind, they all loves animals. I love the chill atmosphere here, they strict on following clinical guidelines especially pandemic time like this. They are patiently respect the customer. Also do care for your buddies. My cats are sensitive, they took care of them very well. Sometimes one of my kitty are too stressed due to dogs may surround him while he waits at the lobby, he pisses himself, though it never had happened from this clinic. Nice! read more

I just wonder about this place sometimes because of our previous vet we received a little more care and and it wasn't as expensive as this place. I went to get my dogs nails trimmed awhile ago and it wasn't the best, and my dog isn't that crazy at all. I always have to wait for everything. Whether it's an appointment or just getting dog food. Staff is nice! But I don't feel I'm getting the service that I want for my dog. read more

I want to thank Dr. Greenville and the entire staff at CCAH for the exemplary care our dog Griffin received today.  I can hardly imagine a more focused and sincere effort to diagnose his condition given the perplexing clinical information.  Nor could I ask for anything more than the thoughtful and patient updates and discussion of his care that you provided.  Although your office phone was ringing off the hook, and your services were in non-stop high demand, you made our pup a priority with genuine concern for his well-being and expert dedication to untangling his confusing symptomology and test results to try to bring him back to health. You've put him on the road to recovery...and helped us sleep so much better at night. read more

This clinic is where we have taken our critters for years, cared for by Doctor Greenville. The latest, Twins "Moose and Squirrel" have a tendency to get into things, swallow things, and get banged up 'rastlin' with each other. This is our go to clinic for not only their "adventure results", but their annual visit and anti-flea and tick meds. Absolutely trust them we do! read more

Circle C Animal Hospital - Moose and Squirrel's annual checkup - Veterinarians Near Me - Austin, Texas

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Circle C might not be the least expensive, but they are the best! Clean, punctual, friendly, and easy to schedule an appointment. They're always accommodating if you need to move appointments around, and they take such good care of my dog, even when she's giving them side-eye (which is every time we walk in the door.) The vet's bedside manner is loving and gentle, and she does everything she can to calm Stella down when she's nervous. We definitely feel welcome every time we walk in the door, and I trust them implicitly. I can't imagine taking my dog anywhere else. P.S. I saw another review that said you can't take your dog in for just a nail trim...you have to have a full exam. This isn't true!! You DO have to schedule it as an appointment so they know they have time for you, but mine goes in about every month and a half JUST for a nail trim. $16 and I'm out the door! read more

I always receive great care for my two dogs here. The vets and staff deeply care for them. However, I recently no longer trust their decisions. Maybe I am naive or too trustworthy, but I had a recent experience that put a really bad taste in my mouth. My dog is on the older side and is pretty lumpy. She has benign cysts, which can burst. The first one that burst wouldn't heal with just antibiotics. The next step is surgery to have it removed. The price to have it removed was too expensive at Circle C, so we went to Love Pet Hospital. Fast forward about a year, another cyst burst. We went back to Circle C, since they are our normal vet and have always done right by us in the past (or so I think). We are going to try the same regimen of antibiotics to see if it will heal without surgery. Here is the part that really irked me. The bill was around $330, with $175 of the bill being two types of antibiotics. My dog was at an overnight pet place for a week and we just got home for the holidays before having to bring her to the vet. I wasn't really thinking and just trusted that this was the best decision for my dog. The $175 of antibiotics would have been $75 if I got the prescription elsewhere. The one prescription for Prednisone cost me $35 and it would have been around $2.50 elsewhere. I didn't know I should be price checking the itemized bill at the vet. I trusted them fully. When I called to see if I could return the pills, I found out that it is against the law once I leave the office to bring back medications. I asked why the discrepancy in price and the answer I received was that they are a small business and can't compete with big box pharmacies. I understand this fact, but I would have expected them to point me somewhere else instead of have me spend an extra $100 on meds. I have brought two dogs to Circle C for thousands of dollars in services over just 3 years. I guess I paid a premium price for that service. I hate not feeling like I can trust a business to do right by me. I still think they are caring and provide great service, but I will most likely look elsewhere in the future. Really unfortunate. read more

Had a very good experience with both of my cats, the regular check ups are fast and least stress possible. The service is a little bit pricey but it definitely worth every penny spend here. Thank you for a great work, professionalism and dedication! read more

Dr. Rafferty has to be the most gentle and caring vet I've ever seen. I have a wonderful little pekingese, (with a nasty disposition), who developed a large cancerous tumor in her mouth. Dr. Rafferty treated her with such kindness that she forgot to bite him - amazing! He offered to perform the necessary surgery himself or suggested that he could arrange a referral to a specialist for a better outcome, but the optimum surgery would have been too extreme for her and me. He did the surgery himself the next day and she recovered beautifully but with a limited prognosis of about three months. That was around 8 months ago and her quality of life is still excellent. If you are looking for a vet that will care deeply about your pet's quality of life and will be honest with you about the options, please see Dr. Rafferty. You will be impressed with his skill and his kindness. read more

I live within walking distance of this clinic. I called to see if I could bring my dog in for a nail trim and they insisted that I set up an exam and would not allow us to come in solely for her nails. To be clear, my pup recently had her yearly exam and vaccinations, so we certainly don't need a full $50+ exam to accompany her nail trim. The exam seems excessive for something that most vet clinics offer as a simple walk-in service. read more

I'm so disappointed in this animal hospital. I have a pretty big puppy. He's 7 months and weighs 85lbs. he's always been a bit cautious but he's a happy and sweet guy. I took him here because he had an ear infection and I had already been here before and didn't mind the vet at first. 2 visits went fine. My dog didn't really like anyone there so that should have been my first clue because I have taken him to other clinics and he has been excited to see the people there. I had a return visit set up so they could look in his ear after I had done a week of the ear-drops they had given me. My dog was pretty scared upon entering the exam room. He even hid under my legs and the table when the vet came in. The vet and tech cornered him so they could look in his ear. He was shrinking, getting smaller and smaller and more frightened as they both imposed on him. The vet looked in one ear and then when the vet pulled his other ear back he turned his head as a warning with his mouth open. The vet then began yelling "no" at him repeatedly, which obviously scared him more. Then she stormed out of the room and got a muzzle. Clearly the vet has no idea how to deal with a scared animal. First of all cornering him and yelling is legit not the right way to handle that. Obviously my dogs mouth warning was not acceptable but her reaction and all the signs he was giving her leading up to that should have been a clue to a trained vet that they were handling the situation inappropriately. I was so taken aback that I didn't have enough sense to grab my dog and walk out of there. Not only did she have no idea how to treat a frightened animal but she essentially reprimanded me for taking him swimming on a regular basis as well. Do your self and your furry friend a favor and don't go here. read more

I have to say it again. I really really love this place! My Shih Tzu had a bad accident to his eye and so yet again, we found ourselves back at Circle C Animal Hospital. Just like always, Dr. Greenville was so helpful, knowledgeable, honest & answered all of my questions without rushing me out of the office. She is just so kind & genuine & it's so refreshing. She really is the best Vet around! I am so grateful for this wonderful vet clinic(Dr. Greenville, all the front desk staff & the vet techs!) and their true love & dedication to the animals they take care of. Thank you! Thank you! Thank you! read more

This is a good story, stick with me....Think of a very bad time in your life when things just weren't lining up and then, to top it off your dog needs major surgery and oh by the way, within a few weeks the cat has begins having kidney failure. Needless to say, I wanted to cry when I was standing in the exam room with Dr. Rafferty. But, he was a true professional and we all made it through. I can't even begin to imagine having gone through this with another vet. Even since these procedures, Dr. Rafferty has gone above and beyond any veterinarian I've ever known, EVER! When test results come in, he calls you to explain and answer questions, not an assistant. He is so incredibly patient, pleasant, thorough, and if I were a better writer maybe I could come up with words to more adequately describe him! Outside of him personally, his staff is so nice, all of them! It must be a wonderful place to work because they are all always smiling and more than willing to help. I don't think twice about recommending him as a vet and Circle C Animal hospital as a facility. read more

Here's hoping I've found our new vet. Our old vet, whom we loved, is no longer in business. This morning, I came home to find my older dog with a slightly distended abdomen. He was shaking, whimpering and clearly in pain. Immediately, bloat and other scary things came to mind; I was so worried! So I called the nearest vet, which happened to be this one. They invited me to bring him right in. Weirdly, my dog was already seeming a lot better by the end of the phone call (maybe 5 mins after I'd found him in pain), but I was still worried, so I went ahead and brought him in. Dr. Rafferty came out from surgery on another animal to give my dog a very gentle, careful exam. He took his time, was very thorough and knowledgeable, and seemed intelligent, caring and reasonable. My dog had by this point made a complete recovery. And at the end of Dr. Rafferty's exam, he said everything seemed fine! He said it might have been gas, and told me what to watch out for in case my dog got worse again. I was really glad he didn't push me to perform further testing to make sure all was well. I tend to be a low-interventionist person, and always appreciate a vet with common sense, who doesn't just try to make more money through unnecessary testing and procedures. Before Dr. Rafferty came in to see my dog, when I was with the staff member who initially checked my dog in, she mentioned that the vet might recommend X-rays and blood work. I told her we couldn't really afford the nearly $300 that would cost, and that we would probably decline that kind of expensive testing unless it was really merited. She seemed fine with that decision--what a relief that I didn't have to argue with her about it!--and then, of course, it wasn't even an issue, since Dr. Rafferty checked my dog out, determined he was fine, and didn't recommend further testing. I also liked that Dr. Rafferty found a few things during his exam unrelated to the immediate issue, that he told me about so I could keep an eye on them. The staff were also very nice; I had even cried on the phone when I called in (I was so worried!!), and they were very gentle and compassionate, and very kind in person as well. And the whole visit only cost $87, even though it was basically a drop-in emergency visit plus 6 months' worth of heartworm pills that I purchased since my dog was due for a refill! I was expecting it to be a lot more expensive! Thanks, Circle C Animal Hospital! read more

Circle C is just fantastic. The place is clean. The staff is friendly--well not only friendly, but they go above and beyond to call/email me back when I have a question or concern, or an insurance claim, or a request for an Rx at an ONLINE Pet Pharmacy! I emailed them a form for an insurance claim, asking them to sign it and send it back to me so I could mail it off, and they took the time to call me JUST to let me know that they sent it off for me, and that it's all taken care of. Absolutely fabulous! (My old vet wouldn't even call me to let me know our rabies tags were ready.) I've been vet-shopping for the past 3 months and I'm happy to say this is my (3rd and) FINAL destination. Love love love this place. PS: Sorry for all the caps. I can't figure out how to italicize in yelp. read more

GREAT experience with Circle C Animal Hospital. Our dog can be animal agressive and they handled him just perfectly. read more

Circle C Animal Hospital We recently had put our Dog down and the staff at Circle C Animal Hospital were extremely gracious and sympathetic. They counseled us through the whole thing and provided a comforting and objective perspective helping us understand what was in the best interest of our Pup. Dr. Greenville & Dr. Silvers demonstrate a sincere passion for their professions and were perfect during what was an incredibly emotional journey. I cannot give them high enough marks and will recommend them to anyone who loves their pet. Thank you for helping us through this trying time. read more

I love this place! Charlie (my chihuahua) usually gets nervous around strangers, but not when I take him to Circle C Animal Hospital. He's greeted with his name on the welcome board and usually a treat when he gets in the exam room. The office staff are super nice and they make scheduling appointments easy with my busy schedule. read more

I think they were OK, but silly expensive. Drive 5 minutes farther out and the prices are like 50% of this place. Also... I had 2 dogs, and they would always try and get me to bring them in separately instead of just lining the shots up at the same time. "Our Doctor doesn't have time to look at both dogs that day... the nearest appointment we have for 2 dogs is like 5 months out..." In the end I just told them it sounded like they had enough business without mine... wasn't very impressed with a clinic that wanted me to do 2x the visits to see them, especially since it was always the vet techs who did vaccinations and anal gland expressions... And... it just struck me as a "cat" place with lots of cat people. read more

Absolutely love this animal hospital! Dr. Rafferty is the best you can find. He truly cares about the wellbeing of your animal and has never been anything but calm and patient while caring for them. He and his staff are also very communicative with me and always makes sure I understand exactly what is going on with all my animals. His assistants are amazing as well! They are always kind and informative and stay patient with my animals! Overall an amazing animal hospital and I highly recommend!!!!!! read more

Dr Rafferty is a true cat whisperer! One of our cats, Ginger, wasn't socialized as a kitten and can be very defensive around new people, but Dr. Rafferty handled her with expertise and what I can only describe as a special gift from God. My husband and I were floored at how well she responded! We were also quite impressed with the quality time the doctor and staff spend with us every visit to explain what's going on medically, what we should expect, and the best course of treatment. Every member of the Circle C Animal Hospital team has been friendly to us -- even Homer, the big orange lazy cat who lives there and who walked over to greet us (and sniff Ginger) on our first visit! Bottom line: we plan on bringing our furry companions to Circle C for years to come :) read more

Circle C Animal Hospital - Veterinarians Near Me - Austin, Texas

Circle C Animal Hospital is a fabulous place to take your pets! We have been taking our pets to Dr. Rafferty even before he opened this location. We have not found a more respectful, knowledgeable, and caring vet ever. He and his staff take the time with us, always check in with our needs, both emotionally and financially, before performing any services. We could not be happier that Dr. Rafferty and his family chose this area to settle and open their private practice. Thank you, Circle C Animal Hospital! read more

Good doctors, but products are really expensive, the same products are at least 60% more expensive. Epi-Klean Ear Cleaner 8oz: * Circle C Animal Hospital = $29.25 * Amazon = $10.80 Tresaderm 7.5 ml (it requires a prescription from veterinarian) * Circle C animal Hospital = $38.38 * Pet360 = $14.31 read more

We took our two kittens there not long after we got him. They said they wouldn't do anything without our consent. Both kittens were diagnosed with conjunctivitis... or a cold. They charged us for $350 in "services rendered". About a week later, I was talking to my neighbor who also just got two kittens... who also got conjunctivitis. Their vet rendered services for a total of $70 (including medication). Circle C Animal Hospital takes advantage of people ignorance about pet medicine to extract the maximum amount of money. One example is that they charged us $50 to "check for ear mites"... without checking with us first (and without the cats scratching their ears). Save your money and take your pets somewhere else. read more

I would not recommend this vet to anyone. They are a vet who nickels & dimes and tries to find a problem to prescribe medication. I used to work with one vet at this place who is never available when I schedule appointments and they basically tell me I can't order my flea and heart worm medication unless I see one of the other doctors. My dogs always have an annual and to be treated this way is poor customer service. Don't waste your time at this vet. There are better options that are going to treat you and you pet better. read more

Dr. Rafferty is a Great vet. I used to go to Westgate but the vet we saw moved to Utah, so when Circle C Animal Hosp. opened we decided to give them a try. My dogs are my kids and I want the best for them. I also foster dogs and the one we have now has very bad human anxiety. He was rescued from a kill shelter after being dumped off by a backyard breeder that wasn't making enough money from him. Who knows what the little guy has been through? Dr. Rafferty was so caring and actually conducted the exam/consult while we all sat on the floor as to not scare him. I can't imagine any vet I've been to who would do that. I'm so glad he opened up his practice in Escarpment Village. read more

Nothing but good experiences for me so far this place, and I've now been in for a variety of reasons, mostly routine like check-ups and shots, but one urgent care situation as well. Great location for us southwesterners, the staff is friendly, I've never had to wait very long, prices are reasonable and the doctors have always taken the necessary time to really explain everything - what's involved in a procedure, how to give medication, they never make you feel like you're taking up too much of their time asking too many or the wrong questions. I just wish they had boarding services available, which they don't - as I've always preferred to board my dogs with their vet.. read more

My dog is on a special veterinary diet which my vet ran out of and the shipment wouldn't be in for 3 days. I had a prescription and asked Circle C if they carried the product as NONE of the other vets in Evergreen did. They informed me that they did but would not sell to me even with a script as my dog wasn't a "patient" there. I feel this shows that they care more about their bottom line than the care of an animal in need. I would NEVER use this facility for my animals. read more

Ok - so I have taken my dog here multiple times and never had a problem. This morning, she went in with my husband for her check up. When he came home he had the container to bring her stool back in for parasite testing. I remembered last time, I never brought the stool back in. I completely forgot about it. I didn't understand why I would have to pay upfront for a test that I hadn't ordered yet or had even completed. I didn't want to be caught up in that again, so I called to get an explanation. I approached the conversation with "help me understand why have to pay upfront for a service that had not been completed yet". The lady was completely rude and started making comments like "Well most owners WANT to bring the stool back in so that they know if something is wrong with their pets" totally trying to make me feel bad for even asking the question! Of course, the conversation escalated from there. It got to the point of me saying, "All I was looking for was an explanation and some empathy from you and all I got was how I must be stupid for asking this question, I will no longer be bringing my business to you." She said OK and that was it. I am disappointed as this place is convenient for me. However, I will gladly drive further to feel like my business matters to someone. read more

We should have read the reviews here on Yelp before taking our littlest family member to this vet. It seems we should have asked to work with Dr. Rafferty, as our experience with a differently named Vet was not as pleasant as the reviews Dr. Rafferty has received. Needless to say, we will not be returning. read more

Dr. Rafferty is the best!! After a bad experience with another vet, I came to Circle C Vet. The staff were very friendly and helpful. Dr. Rafferty was very knowledgeable and nice. I was able to get sedatives for my cats without a problem. All in all I got 5 star service here. Thank You Circle C Vet!! read more

We love Circle C Animal Hospital and have been a customer since we moved to Circle C in 2012. Our dog developed cancer last year, and we recently had to put him down. Dr. Rafferty and the entire staff were absolutely amazing throughout the process, which was an incredibly difficult one for our family. Dr. Rafferty took the time to explain our options and could not have been more sympathetic and comforting. He even spoke directly to our 8 and 9 year old daughters in a way that helped them have a better understanding of the situation, and why we had to make the difficult decision to put him down. The entire staff is super friendly and welcoming, and I would definitely recommend them! read more

Maybe I'm jumping the gun a bit early by giving 5 stars. This nice and clean and roomy clinic has been right around the corner from me for years, but I've been loyal to my vet who's not so close. I went there this morning because my fur baby had been bitten in the eye by her sister. I figure there was no need to drive all the way across town to our other vet for some eye drops. Well I think this may be my new place. I really liked Dr. Rafferty and his staff. He does seem to have amazing bed side and that is so important to me! The waiting room is nice and roomy with coffee and snacks and it smells fresh and clean! My other vet is wonderful but unfortunately she's only there PT and the clinic is the size of a pontoon boat. I have seen Dr. R and Dr. Greenville for "my" cat (he belonged to no one and I just paid for him), but had never taken my pooches. This clinic was just more convenient for a cat who wasn't too keen on car rides. I remember them being great but was too scared to make the change. I think I'm ready. Dr. Rafferty even said he'd call me because my pooch normally gets titer testing done and Griffith is actually cheaper on that end( a miracle), but he's going to find out why he's charged so much and see if he can get the same price to pass on to his patients. I kinda wanna give him a hug now after reading all the nice things everyone has posted. read more

I am long overdue in writing a review on the services we receive at Circle C Animal Hospital. I have been taking my pets to Dr. Rafferty since they opened. He is by far the most thorough, caring and understanding Vet that has ever treated my pets. Dr. Rafferty loves what he does and it shows in his "bedside" manner with the pets. His staff is friendly and accommodating. More human Doctors need to take lessons from Dr. Rafferty on "bedside manners" read more

This is my first yelp review, but I just felt compelled to let people know how wonderful Dr. Rafferty and his staff are at Circle C Animal Hospital. I had a very sick little puppy who they tried hard to save, and when she stopped breathing, they dropped everything and tried their best to resuscitate her. Their compassion and kindness through the whole experience was just amazing. They really care about your pets and treat them like they are little people. Even the girls that answer the phone to take appointments just make you feel like you and your pet are special. I would highly recommend this vet and his awesome, caring staff. read more