This review is late in coming, but Dr. Meyer is the kindest, most skilled vet ever. He took incredible care of my stray-turned-love of my life, Babe, for many years until we moved north and Babe crossed the rainbow bridge at an elderly age. He was very insightful in telling me that while someone had been cruel to him, someone else had been kind to him. As it took 2 months for Babe to receive pets without flinching, I didn't bother looking for whoever abused him. Dr. Meyer taught me a lot about rehabilitating my skiddish stray into a loyal, happy dog. He was honest and supportive when I tried to rescue another stray who was not pregnant but suffering the latter stages of heart worms. Now with another dog found meandering the streets (whose owners claimed to have 'given her up 2 years ago') I'll be taking her to Dr. Meyer to help her get a healthier, happier life! read more

First: This office has since gone corporate. If you click on the YELP link it is not their current website and the peeps in the pic are not legit. You might not read my long, emotional, personal story but it could become your story. Free speech includes opinions and reviews. No one should be punished for speaking out unless they are lying and why would I lie? This WONDERFUL vet clinic turned into a blackmail machine. MANY months ago I went in with my dog Karma (not knowing that Dr. Meyers was gone). Karma had horrible ear infections (again) and her "downstairs" was like bloody leather (AGAIN). I asked over and over to stop sending me home with my girl's ears full of medical "ear goop" and a lipstick-sized tube of "doggie neosporin." I then took her to Brykerwood's only to find that bacteria had eaten her eardrums and she would never hear again. Her entire body was infected with bacteria and she needed a medicated shampoo daily. As I shaved her I was disgusted with the white balls of strange bacteria attached to her skin and hair falling to the concrete. A week later she was like a puppy again. There is a reason I am updating and re-telling my story: I have a Great Dane that I took in for pre-op bloodwork necessary to put him under for surgery. His "visit" and flea/HW meds cost over $330. (They reimbursed me for $45 of that amount) About 9 days ago he (Odin) had a serious episode. I called Riverside Vet in desperation because bloat is deadly and he had all of the symptoms. Odin couldn't sit or lay down. His stomach was bigger than normal. His nose was dry and warm. Thomas answered. I begged them to see Odin. Thomas said they would call me right back to see when they could get him in. Thomas/they never did call me back. I had to turn to a emergency clinic. In a cosmic coincidence while tearfully waiting for that call I went to get the mail. There was a large vanilla envelope from Riverside Vet with a cover letter saying that "care was based on trust." And then, in very long and rambling paragraphs it said that I gave them a bad review in the past on Yelp and... "we have canceled all of your upcoming appts" (including Odin's surgery that I had to plan for 6 weeks in advance) and promising to reimburse me for Odin's bloodwork. All and all getting Odin seen at an emergency clinic cost me over $650 + $598 the very next day for a "follow-up" because I no longer had a vet. At least Odin is still alive. Karma is not. read more

I cannot say enough good things about this vet! They are very helpful and patient with difficult pets. I am really glad I found this company! Bluebonnet Riverside Vets are very professional and friendly. read more

I had to make an appointment here for my cat and ended up having to put him down. It was a very emotional time for my boyfriend and I as this was our first experience like this. We were able to spend some time with him inside (we were waiting in our car prior) and gave him plenty of love & treats. The staff sent us a sweet card in the mail giving condolences. Whenever we decide to adopt again we will be returning to this vet. Thank y'all for the kind words and being so patient with us that day. read more

I definitely agree with some of the below responses. They described my experience to a tee. The front staff can be hit or miss. Sometimes the ladies are really friendly and laugh with you, but other times they can be full of attitude. They ARE understaffed but Dr. Meyers needs to stop being cheap by hiring part-time-only employees and just go ahead and hire the amount of support he needs. Wait times are ridiculous for anything. They answer your call with "please hold" and believe me, you will be... for anywhere from 5 to 30 minutes. It seems like he is doing more than enough business to be able to hire more staff members! I've talked to some of the ladies there, and they seem overwhelmed by the pressure and stress, from both ends (their boss and their clients). I think they would be happier if the company was organized better. I took in a newly adopted dog who was very sick, and like other said... they asked me to bring him in early to have tests done, and said he should be ready for pick up around 5pm, but that they would call me. 6pm rolls around and I haven't heard anything, so I called up there but got put on hold. I hung up. Called back around 8pm and was told my puppy wasn't ready to be picked up yet. Finally I just showed up in person, at around 9:30 pm (the vet's office is supposed to be closed at this point, but I could still see staff inside and the door was unlocked). The staff told me they didn't know anything about my pup's status and that Dr. Meyers was busy. Finally, at 10:30, someone brought out my dog and I left. A few days later they called me back in to discuss the test results (heart worm positive). The Vet Tech came out and explained to me what that meant, so that was nice. And Riverside Vet clinic charged about $200 less than other local places for the procedure (which still amounted to almost $400, when everything was said and done). So they are fairly cheaply priced, but you will pay for that $$ in other ways (namely, time). Also, just as a final note, our dog was examined, tested, treated, and tested again by Dr. Meyers... and I NEVER MET HIM. I found it very off putting and even kind of rude. My dog is like a child to me, and I'd like to at least know who's hands he's in! read more

I love this vet office, but more important for me is that my dogs have. I have been going to Riverside Vet for about a decade now, and they have always treated my dogs like family. I have had to make emergency same day visits without issue, hell twice without a call just popped in and said "HELP!" and they were supportive, understanding, and willing to jump into action. When I had to put one of my two dogs down due to age and arthritis taking over, their compassion was something I will never forget. They put the emotions of the situation ahead of the finances of the visit, taking $0 at the time, and it was a few weeks before I saw a bill (I even called asking about it and was told "it wasn't ready yet"). The bill came with a caring note from Dr Meyer as well. That type of personal touch means the world to me as a patron. My last visit I did notice a jump in charges, and I am not sure if that is due to new people involved (and I am not sure if there are new people involved either) in the business side of things, or just catching up to industry standards, as Riverside Vet has always been beyond reasonable for their cost, especially when considering cost vs quality. read more

Not a very good vet experience. I had an appointment at noon and the vet did not attend to me until 30 mins later. Plus she didn't seem too knowledgeable. Dr York told me my dog has a heart murmur.. I asked for more information and she emailed me an article about heart murmurs. I emailed and called again to schedule a radiography but never heard from them again. Luckily I went to another vet, Thrive on Oltorf and they were very helpful and knowledgeable. Turns out my dog does not have a heart murmur.. It's always good to get a 2nd opinion. read more

Riverside Vet Clinic ROCKS!!! My dog was out of her meds and was very ill. It was my fault to let her meds run out. Rayna helped me get my dog meds on a Thursday, even though they are closed on Thursday's! They are great because, 1) They take adequate time in diagnosing illnesses and make it a point to answer any, and all questions you may have thoroughly. 2) Upon my 1st visit, my dalmation was having a post surgical emergency situation, and no other vets in Austin would see my dog, not even the vet that performed the surgery! They were the ONLY VET in Austin that said, "we are fully booked for appointments, but BRING HER IN ANYWAYS, WE WILL SEE HER TODAY!" They kept their word and saw her immediately upon arrival! Emergency resolved quickly! 3) They are the least expensive vet in Austin, that I could find! AND I CALLED MANY VETS WHO REFUSED TO SEE MY DOG! 4) Rayna rocks!!! Best vet front counter help in Austin! 5) They truly care about your FURBABYS health and well-being! So, if you want or need a low cost vet that is thorough and will treat your FURBABYS in a clean environment, with respectable care, call Riverside Vet Clinic!!! They really do everything they can to help your animals stay healthy. Look no further, and call Riverside Vet Clinic!!! read more

It was recommended to me after moving to Austin just in time for the Covid lockdown. The people are super friendly. My dog just needed some shots updated. They got him in quickly, were respectful of my health and were very affordable. I found my new vet. read more

This vet office is awesome. They have been taking care of my Beagle for 9 years and welcomes my new pup with open arms. Caring and thorough. Definitely A-plus!! read more

Riverside Veterinary Clinic - Buddy and Cobie - Veterinarians Near Me - Austin, Texas

I'm so happy with riverside vet clinic. Their prices are more than reasonable, but the best part is their staff. You'll know the moment Dr. Meyers meets you & your fur baby, that he has a lot of wisdom & he actually cares. read more

They killed my cat. 4 years ago, I took my elderly cat in because she wasn't eating. They told me that they would keep her until they could look at her. She was there 2 days and I visited her each day. She seemed drugged and could hardly move. I questioned this, but I was rebuffed. I should have taken her and ran - but I was afraid that if I took her, she wouldn't get the care she needed. I went to visit her on the 3rd day, and they casually told me she had died. I was heartbroken. My son was in tears. Then they tried to hand me a bill. I asked how she had died, and they said a tech was trying to force-feed her through a tube and her neck snapped. I told them to eat their damn bill. Take your family pets to someone else. read more

You get what you pay for. When I got my dog, I took him to Riverside on the recommendation of a friend. I really liked Dr. Meyer and the rest of the staff, and I liked that they weren't a boutique kind of vet (which means $$$$$$$). I did find it annoying that it was so difficult to get through to them on the phone, and I thought it was sort of weird that they wouldn't let you go to the back for a Dr. visit, but I assumed this was fairly normal in a vet's office, and I also assumed that it was a fair tradeoff because their prices were so reasonable and because I liked Dr Meyer and his staff. Everything was fine when I only had to go there for Wellness visits. Fast forward to last year, when my dog had a lump appear on his back. After several months of "observe it" and "try this medication," they finally decided to remove it. It came back as a Mast Cell tumor (cancer). I found out later (when I switched vets) that this could've been detected the first time I brought my dog in. Instead, 3 months went by, allowing the tumor to get bigger and possibly spread. Post-surgery, my dog continually chewed his sutures (they had told me to use an anti-chew spray instead of a cone). One staff member in particular seemed to have a major chip on her shoulder, and I had a few run-ins with her, which escalated when she told me I couldn't bring my bleeding dog in without an appointment (which I wouldn't be able to get until the next week). WHAT? As someone else mentioned...if you can't bring your dog to the vet in an emergency, then what's the point? The final straw was that I was never able to talk to Dr. Meyer about the tumor or prognosis. I actually called to see if I could make an appointment to talk with him, and they said I could speak with the head tech. Except the head tech ended up being busy, so they had me talk with another tech, whom I had always liked and thought was fairly competent, but WHO WASN'T A VET! I knew more than he did about the tumor/prognosis, just from internet research. At that point I decided it was time for a new vet, so I went to Austin Vet Hospital and was stunned by what wonderful, attentive service I received there. The Dr. spent about a 1/2 hour with me discussing the type of tumor my dog had...she even called me on the phone to talk about his blood tests!! What?? And their prices aren't that much more. It's too bad for Riverside. I think they should change to become a Wellness clinic only...because they really can't seem to handle anything else. read more

LOVE THEM! They were so sweet to my loud and overprotective german shepherd. They were very honest and straightforward and I trusted their recommendations. Even contacted me later recarding a rebate I didnt know I qualified for, which they did not have to do but did anyways. Very thoughtful. Neil and Dr. Oberschelp were wonderful! Can't wait to bring my Leo back. read more

Dr. Meyer is awesome - great with the pets. Very reasonable prices - doesn't try all the "trendy" new things to up charge. Rob is also excellent and will take plenty of time to discuss your questions with you. -And now the BIG BUT ... *the rest of the ever -revolving staff is b**chy. *and if you have an emergency - you may get in initially - but you'll never get to see Dr. Meyer (even to ask a few questions) unless you make another appointment which is most cases is days later. What's the point if you can't get to your doctor in an emergency. read more

I have gone to Riverside Vet Clinic since 1996. I love Dr. Meyer and can tell that he has a genuine love of animals. He has gotten down on hands and knees and spoken softly and sweetly to my terrified dog during an exam. For years I felt the care was great and the price reasonable. Things seem to have changed over the last few years and I have slowly been coming to terms with the fact that it's time to give up on this clinic. Now it seems impossible to get anyone on the phone. Every single time I have called over the last few years, the phone is answered with, "Riverside Vet, can you hold please?". Followed by an exorbitant hold period. Today I was on hold for 15 minutes before someone answered. I would not have remained on the phone so long to make an appointment, but my dog was already there and I was wanting to know when to pick her up. It has also been years since I have actually seen Dr. Meyers for an appointment. Now the norm seems to be to drop my dog off early in the morning and pick her up late in the evening. And apparently, they usually don't even get around to examining her until late in the day. Today I dropped her off at 7:30 am, called at 5:30 pm and she still had not been seen! My poor dog had to wait there all day. I would much rather make an appointment, see a doctor, receive treatment, pay my bill and take my dog home! I am over it. read more

Dr. Myer and Rob are wonderful folks. Rarely have I seen a vet who cares as much about his patients. I've literally seen Dr. Myers get down on the floor and soothe my sick dog for several minutes before he even starts the exam. I have 4 dogs and a cat and have been pleased with the care all of them have received whether it's routine exams or more serious issues like sickness or injury. Each time the prices were very reasonable and he and the staff kept me updated throughout the process. The whining from other reviewers about waiting on the phone a few minutes is hilarious. The fact is that the same people who are whining about this would also whine if they were rushed off the phone by staff that doesn't take the time to discuss things in detail with their customers when they call. Wait just a few minutes and they'll talk to you just like everyone else. The fact that they are busy is a good sign that lots of people trust their pets with Dr. Myers and his staff. I, for one, hope they continue to discuss details with patients and not rush people off of the phone just so they can keep the hold-times down for a few people with a sense of entitlement. I will take my furry friends there as long as their doors are open. I'm happy to wait a couple of extra minutes on the phone to receive the kind of quality care and excellent prices Dr. Myer and his staff provides. My dog family photo will be going on the wall along with the hundreds of other people who trusted Dr. Myers with their beloved dogs and cats. read more

It's the service volume of this well-oiled enterprise that allows my fuzz bombs to see a badass, affordable vet. And yet everyone there is warm and sharp. Some don't like the telephone hold time or how difficult it is to get an appointment front and center with Dr. Meyer, but there's a reason for that: Doc's a hot commodity. If you need an audience, wait and pay. Otherwise - and this is only one of many gems of this place - drop your fur kid there on your drive to work, allow the clinic fairies to check and treat Fido, pick up after work, and pay treatment fees so low that it's worth driving on East Oltorf's potholes. Also, Doc likes follow-ups. Be prepared to accommodate a short pull-to-backroom visit while you wait. Last month, I had to put down 2 animals (half my herd). The docs and techs were AMAZING, making it as easy a process as possible. Tears were shed, kindnesses said, and Doc explained through sniffles that it never gets easy to do this part of care. read more

Rule No. 1 - never go shopping when you're hungry. Rule No. 2 - never wait for the rage to wear off before being honest on Yelp. I took my dog here for a teeth-cleaning. After being told he was ready to be picked up at 8:30 p.m. - but he had to spend the night, because I couldn't get back over there - I went to retrieve him the next day at 11:20 a.m. At 12:40 p.m., my dog was finally delivered to me. I was told that the doctor was doing exams on other animals and couldn't release mine until he was examined again. They said, "we usually tell people to call first." I reminded them that I did call first, and was told the dog was ready to go. For crying out loud. Tell me he's not ready. Tell me he's ready. But tell me the truth, because I don't have an hour and a half to wait to have my pet released to me after his treatment was completed the day before. read more

Dr. Meyer is fantastic. It is true what most yelpers say - as a patient you don't get to see Dr. Meyer very often. He tends to let his technician do the talking which helps keep the cost down and allows him to see more pups and kittens. He's extremely knowledgable and has a lot of experience under his belt! I had an emergency with Ollie on a day when Riverside Vet Clinic was closed (sundays). I ended up taking Ollie to a nearby vet hospital and they were only able to generally diagnose that Ollie may need a tooth extracted. That diagnosis alone costed an arm and a leg. Not to mention, a lot of "it could be XYZ thing, or that XYZ thing" without any concrete answer. The next day, I called Riverside Vet - Dr. Meyer was able to take Ollie in that day and immediately surgically removed his decayed tooth. Dr. Meyer stitched Ollie up and a week later - we returned for a follow-up and Ollie was happy and dandy again! Yes, It's tough to get an appointment in, but it's definitely the most affordable and best value for your fur baby. I trust them so much and appreciate the no-frills of riverside vet. read more

Dr. E. Henry Meyer at Riverside Veterinary Clinic is an Austin institution and his clients love him, as you will see from all the pet photos lining the walls of his clinic. Dogs and cats seem to love him. My cats are very nervous around other Vets, but they let Dr. Meyer poke and prod them, and seem to enjoy it. Here is one of the several reasons I am recommending Riverside Clinic: On the afternoon of 3/7/11, my cat broke a fang tooth at the gum line. I called the animal hospital where I had been taking my cats since 2004. They quoted me between $550 and $618 to remove the root of the tooth. But, they could not do the operation until 4 days later. My cat was in pain. I called Dr. Meyer, who had spayed this cat after I rescued her (she was feral). I was quoted $85 to remove the fang tooth root.. Dr Meyer was going to be out of the office at continuing education the next day, but, he said if I could bring my cat to his office within the hour, he would stay late and do the surgery that night. Which he did. When I collected my cat the next day, she was in an excellent mood, and the total bill was $97 because she needed antibiotics that Dr. Meyer charged $12 for. At my regular Vet, I had payed $25 for the same antibiotic on 9/30/10 because the area around this same cat's fang tooth was inflamed - the tooth was cracked even then, but her yearly exam at my regular vet ($190.48) did not disclose this fact. I took my cat back to Dr. Meyer on 3/16/11 to have the stitches removed (no charge.) Dr. Meyer went beyond the call of duty for my cat. As of Nov 4, 2012: Although Riverside Clinic on Oltorf St. is not very convenient for me, I now take all 4 of my cats to Dr. Meyer for all their medical needs, including another cat who needed dental work. Dr. Meyer personally gave all my cats their physicals with my husband and me in the examination room. We were both impressed with his cat-side manner. Positives: Competent, caring service at a very reasonable cost. Willing to work around his regular schedule to help a cat in pain. Front desk employees have always been exceptionally kind and helpful to me. Will not try to sell you a service or treatment or lab test your animal really doesn't need. Negatives: For routine shots and treatments, the Staff will sometimes take your animal from the waiting room to the back treatment rooms, and you don't get to go with them. Dr. E. Henry Meyer at Riverside Veterinary Clinic 444-3111 2400 East Oltorf St, Suite 10A Austin, TX 78741 Mon, Tues, Wed, Fri: 7am - 6:30pm Sat: 8:30am - noon read more

Dr. Meower is great. He's laid back, he really knows how to handle cats well, and he's very good about addressing your concerns. For example, I took the cat (Sammy) to the vet (fresh from the shelter), and of course he's very edgy in the clinic meow. He's making these super loud growling noises as if he was both really nervous meow and really hungry. When it's our turn, he comes into the room, pets Sammy, pulls him meow of the carrier and covers him with a small towel because it makes him feel a bit more secure. He was very confident with the cat and handled him in a way that didn't make Sammy meow unhappy, and even gave him a shot without him freaking out. The best part was that for every concern, he specifically meowed sure that he addressed them and logically explained why it was meow big deal. For example: Me: "The cat bumped into a dresser hard and hit his shoulder so I'm worried about that. Also, he has some bumps on his underside that I was wondering about meow." Dr: "OK, let's go back to the shoulder. Is he walking funny meow?" Me: "No." Dr: "I'm going to say that throughout the course of the day, cats bump into things 20 meows a day. They're very resilient. And unless he's showing signs of injury, I wouldn't worry too much about it. Meow I can do an X-ray if you want, but it would probably be a waste of your money meow." He mentioned that Sammy wasn't bad at all and then pointed to some claw marks on the wall about seven feet up to show what other cats had done. Meow this is in contrast to another vet who didn't handle cats nearly as well. He and his assistant had to force Sammy out by the scruff and hold his legs together to keep him from moving. Then he decided that he couldn't work on Sammy because he was ready to freak out, and gave us some sedatives. 5 minutes, $60. Frowny. read more

I picked this clinic after moving into my new home. If I'd known they wouldn't perform critical tests on my very ill 12 year old cat - they NEVER asked me about the cost - then I would NOT have trusted them at all. My cat died and perhaps more could have been done if critical tests had been performed EARLY on when I brought him for treatment. Instead I was told three different things and forced him to endure many medicines etc thinking I was helping and working to make him better. After spending the entire Christmas holiday with a very sick cat, spending a lot of money, Riverside Vet was of no assistance. I believe their lack of tests, and the fact that they didn't give me a chance to make the decision about those tests, resulted in my having to put my cat down on Christmas morning. I would never bring another pet to them. I understand they are trying to keep the costs low for owners, but they should consult with owners about important tests that might help determine what is wrong with an animal rather than just NOT doing the tests and NOT asking. read more

After a bad experience with another Austin Vet Clinic, we came here at the recommendation of one of the employees of the Humane society where we adopted our dog. This is probably the best vet I have ever worked with, definitely does it with a true love for the animals. Their prices are incredibly reasonable, and their staff is friendly and goes out of their way (even though they are incredibly busy) to help you out and explain things. They are sometimes a bit backed up for an appointment, but not any more than anywhere else. The vet (Dr Meyer I believe) has an incredible bedside manner and you can see just how much he cares for the animals. Aside from the great service and degree of care, there are even the little things like the fact that anytime your pet (at least so far for me) comes in they file down the nails perfectly as just a part of the service, no additional charge. Little things like this make it worth driving across town just to go to the vet. If you are new to Austin, or even if you are just looking for a new vet, this is a fantastic, and affordable, place to take your furry beast. read more

Calling around to find rates for an exam, I call this place and was immediately placed on hold. To me there is nothing ruder than calling a place and before you can say anything they place you on hold. So I waited a few minutes and realized they hung up on me. I decided to call back (all knowing I should just walk away from this situation) and get the same girl, quickly trying to explain uh, you just put me on hold and then hung up on me... she precedes to say well sometimes that happens and places me back on hold. In the words of Michelle Tanner "HOW RUDE". If this is any indication of their customer service skills, I am glad I didn't take my precious fur ball there!! read more

I love this place!! My boyfriend has been a loyal client of theirs with all his pets since the early 90s and I have been taking my little ray of sunshine to them for the past 2 and a half years. Every once in a while I have a slightly less than pleasant experience with a staff member (usually on the phone) but the way I look at it as a person who has been in customer service for the last 5 years is that those things happen. I can always put myself in the shoes of the receptionist/vet tech at RVC, though and see where she is coming from. Very often, they have 2 or 3 lines ringing while they have dogs and cats that need immediate assistance AND people waiting to check out and/or buy medications. Recently, I even called to see if by chance they could mail me my pet's monthly meds because she was due for them and I didn't think I would be able to get to the clinic for the next two weeks. Rob and Dilah were more than happy to help me out. Dr Meyer has always been extremely helpful with my little girl and I couldn't be happier with him as a veterinarian. I fully trust him and will keep recommending all my friends go to RVC. read more

Best Vet EVER! (Though it could use a little more ambiance.) He is the best combination of a Hill Country Rancher and a Hippie. He never tries to sell me prescriptions (though he knows about them if I ask); always gives me options of over the counter products for my dogs. Prefers natural treatments, and doesn't give me a hard time for failing to get my dogs teeth cleaned every year. I look forward to our visits because he always teaches me interesting new things about my dogs that I didn't know before. I also really believe that he loves every animal that walks into his clinic. I have been going to this Vet for 10 years, and will continue to do so until Dr. Meyer retires or I move away from Austin. read more

Caring, compassionate and very amenable. I was able to get in the same day and was seen promptly. One can tell that this place truly cares for our furry friends. The clinic is immaculate and well run. The staff was helpful and easy to talk to. I've been to many different vet clinics over the years, and I will definitely utilize Bluebonnet for my cats primary care. Thank you! read more

I was kind of nervous going into this place with it's mixed reviews, but very pleasantly surprised with the level of service and care I and my kitty received. First off, the front room sucks. It has that particular vet stank, and is pretty barren except for a couple cheap chairs and a dog scale. But don't be swayed, the interior rooms are nicer and Dr. Meyer is very knowledgeable and thorough. Dr. Meyer was quick to diagnose what was wrong with my cat, got him up to date on his shots while being soothing and keeping the cat on the table, and was very informative to me regarding what the problem was and what steps we would need to take to fix it. It was also very affordable, even with the additional shots and cyst drainage (ew, I know), it only came to around $70. Last time I went to a different vet, it cost me $70 just for the vet to walk in the room and tell me there was nothing wrong with my cat. Anyway, I will definitely be going back. I feel like my animals are in very good hands here. read more

I called to see if I could make an appointment for my dog, she has had a severe cough for the last two days. The person who answered placed me on hold, I waited for over 20 minutes on hold. I hung up and called back only to hear the same guy ask "can you please hold?" I told him I was just on hold for over 20 minutes and I just wanted to know if there were any available appointments this afternoon for my dog, he said "I don't do that I can put the call on hold." I will take my business elsewhere! read more

Wonderful place. The doctors treated my monster like their own. I felt very safe and trusted their judgement. Highly recommend them.

After reading the mixed reviews I decided to try this place anyway for the proximity to home and had a HORRIBLE experience! I made an appt. weeks in advance since that was the soonest they could see my pet. FIRST: EXPECT to be on hold at least 10 minutes any time you call. SECOND: EXPECT that when you go in , despite several receptionists chatting, you will be ignored THIRD: SURPRISE! You can't go with your pet to see the Dr. YES! Super creepy, After waiting 2 weeks and 15 minutes there I'm told that I am NOT allowed in the back with my pet. It seems that to see the actual Dr. you have to schedule between certain times in the morning. Ok, so when I explained that I am not ok with this, that I have waited a long time for the appt., that I was not told anything about this I get a "sorry , it should have been explained but we can't help you and a new appt. will be weeks away." So I leave and decide I'll call when I calm down. When I called and explained what happened I get the excuse of "we could not have made an exception, we had 20 animals to vaccinate!". I'm still confused since there was only myself and two others in the waiting room. My main question....is the Vet there? Is he the one vaccinating the animals- I hope there is not any possibility that a technician is doing the vaccines! I was told that no, its done by the Dr. but there are simply no exceptions for appts.. WOW! HORRIBLE, I feel that no matter how nice I was trying to be and make this place work for me I was treated like crap again and again. AVOID THIS PLACE......not being able to see the actual DR. and a Dr. not wanting to meet his clients or worse yet- speak to a client who has a complaint- JUST PLAIN BAD, BAD MEDICINE, BAD BUSINESS!!! If you need to save money- go to a mobile clinic-don't be fooled by this place! read more

I just went to the Riverside Vet Clinic after being disappointed at another vet here in Austin. I had a great experience but I wanted to leave an honest review, so here goes: altogether, it was not quite excellent, but definitely very good. Cons: I had an appointment but had to wait about 30 minutes. This is in line with other reviews here; maybe they're understaffed. Pros: Everything else. It's a long list, so here goes: the cost was good. They won't dazzle you with their no-flair office but I'll take it for an honest price. On the other hand, their decor should speak volumes to their years of great care for people's pets; dozens and dozens of appreciative owners, thankful for a pet's lifetime of memories, have given pictures to thank Dr. Meyer and decorate Riverside Vet Clinic. As for Dr. Meyer, he's really great. He has the love for animals you would only hope and expect in someone who has dedicated their life to this work. He also saved us money by being so thorough. A previous vet clinic stated our dog had a bad hip that might need surgery . Dr. Meyer did a more thorough examination and found out it was only one toe, he trimmed her nails, for free, and saved us from x-ray and surgery costs. I'm sure you will agree - if you're considering bringing your pet here, maybe give them a call, and perhaps try to be understanding about having to wait. read more

There really are no adequate words to describe how amazing Dr. Meyer is. He has cared for many of our pets---and their humans!---over the years with great skill, compassion, and honesty. After my father's beloved cat Puddy became ill shortly after Dad's passing, Dr. Meyer kept him comfortable and superbly cared for right up until the end. It was a very difficult time for me on many fronts and Doc was so incredibly kind during our weekly visits. Rob and all of the staff are also wonderful. We've moved away from Austin, but my grand dogs remain patients of the clinic. read more

If I can't get a polite answer on the phone to a very general question, why would I bother making an appointment? The person answering the phone was very short and very rude. No thanks. read more

I adopted a dog whose medical history was unknown, and I had prepared myself to pay a huge bill for the initial exam. To my surprise, the cost was extremely reasonable. Even later on, when I had to bring him in for an emergency visit, the costs were STILL lower than I had expected. However, the real reason that I will be staying with this veterinarian is because of Dr. Meyer's bedside manner. When I received some not-so-happy news about my pup, my mind immediately went to the worst case scenario and I burst into tears. Dr. Meyer was very compassionate and kind to me. He gave me my options in a gentle way, and talking with him made me see that a happy outcome could be a possibility. He didn't make me feel silly about getting upset. By the time I left, I felt very confident that Lucky (and me!) will always be taken care of whenever we visit Riverside Vet. read more

We love this clinic and Dr. Meyer! He is very kind and caring, and takes the time to really visit with you and your fur baby. Unlike other vets, he doesn't rush you through the appointment or try to push any products. My dog is terrified of going to the vet, but after seeing Dr. Meyer about 4 times she now knows that he's a good human, and is happy to see him. Very clean office and reasonable pricing! I spent around $250 for my dog's visit which included her DHP vaccination, heart worm screen, fecal test, gland expression, nail trimming, ear cleaning and a 6month supply of trifexis for 60-100lbs. read more

What a refreshing experience! I first visited Riverside when I needed to get my kitty fixed and my mom told me about this place where the prices were reasonable and the service was personable. SHE WAS SO RIGHT. They were great with her. It's a bit of a drive down I35 but for the overall experience of a veternarian that cares about my animals as well as me it's worth it. Dr. Meyer's bedside manner is so warm and welcoming and he goes above and beyond just a check up; he even cleaned the tartar build up on my kitty's teeth! The staff was welcoming and although they are very busy they called the day before to confirm the appointment and when they were running a little behind the day of they called to let me know and see if I wanted to reschedule. The $$BEST PART$$ is with an entire exam,vaccinations and take home medicines I didn't even spend close to $75!! The shop is older and "lived in" but that's how they keep the cost dpwn and they don't skimp on the medical professionalism. Thank you Dr. Meyer and staff! read more

I love them! I had just moved to Austin and adopted a puppy so I chose them randomly and it was one of the best decisions I have made. They are fast, respectful, informative, and just overall great people to work with. Anybody that is looking for a vet, you have now found your place. read more

Dr Meyer is the most caring wonderful individual you will meet! He LOVES every animal and will do what ever in his power to help every single one of them! I have been taking my Joy dog to him since she was 6 weeks old. She is 11 now. I LOVE, LOVE, LOVE him!! Yes you will wait on the phone for a while because they are very busy! Have a big demand for their services, and you will wait before your appointment for a bit too but once you are in the room with him and he talks to you and your pets you will see why. He takes his time and he gives you 100% attention. He talks to you about your pet and what they need and things you should do. Last time I went he suggested we take family pictures with our Joy because she is getting up there in age and it would be something we would treasure! He is just SO CARING is incredible! This past weekend I took our 2 new puppies and a third from the same litter that looked sick (because our neighbor that owns them can not afford a vet and I wanted to help) Well the babies all have hook worm and there are a total of 9 puppies in the litter and he just told me that we would treat them all. He didn't give me a choice, or asked if I wanted to treat the rest. He saw the need and wanted to help! And he did, gave me medicine and antibiotics for all 9 including the momma and helped with the cost. I was humbled by his giving heart! Once again he showed me how much he cares and loves all animals! I recommend Dr Meyers to anyone that loves their pet! But he doesn't always take new patients so I am lucky and blessed I found him over 11 years ago and that he is part of our family. read more