Our pup had a late-night emergency after getting into the trash, and this place truly felt like a safe haven. The facility is spotless, and the staff--especially Dr. Mary Johnson and her amazing team--were friendly, caring, and thorough. Pricing was fair and similar to what we pay at our regular vet. We highly recommend this clinic and will definitely make it our go-to from now on! Thank you! read more

Our little fur baby unfortunately had an emergency need, and his vet was not accommodating so we went back to VEG. They are incredible!!! I wish this could be our go-to vet for everything (but emergency vet's have to charge higher fees for the staff at the ready). Anyways, it was a top-notch experience. You feel like you get 5 start treatment from everyone, it's over the top amazing care for both the fur baby and the human. Thank you, VEG! Hopefully we don't need emergency care again (at least for a while!), but if we do we will 100% come back. read more

I've tried to write this review many times and haven't been able to complete it because of the trauma and painful memories it brings back. I'm going to try to finish this today though... (this happened December 2026 right after Christmas... I'll never forget this horrible day) Please stop telling people you treat birds/chickens. It's false advertising. All you did was charge me over $1,000 while my sweet baby boy Skater suffered and passed away after receiving no meaningful care. I don't care what the emergency is- don't bother wasting precious time in an emergency situation with this place. Instead put those efforts and time into showing your bird love at home for a loving and peaceful death or to trying other things at home to save his life. I went in - there was no line or wait since it was early... maybe one or two other pets were in the back... I knew how much it would be to go to this place but I thought it was worth it for my boy. We got in there and the nurse said I'll be honest I don't think he's going to make it. I said I know but I want to try. I specifically said he desperately needs fluids and antibiotics asap please it's his only chance... I had antibiotics at home but he wasn't eating so he needed an injection which is the only reason we went in. I told her that's all we wanted was antibiotic injection and fluids in order to avoid unnecessary wasted time and charges. She then told me they'd put him in the oxygen box while they figured out when was a good time to give him fluids because they were afraid to try in that moment due to his state. They didn't even try to give antibiotics as I requested urgently. They made us wait HOURS (they made us wait AFTER admitted to prioritize all of the dogs and cats that came in AFTER us). At one point they came to try to figure out what to do and then said they would be back, that a dog or cat just came in critical condition... but mine was there first and also critical! But to this place chicken lives don't matter. They kept it up and kept saying they had to research how to do this or that. The vet said he had to look up which antibiotics he can give to chickens when I insisted I needed them to give him antibiotics asap. Then the vet just comes back mentioning they had to run bloodwork and this and that and had us sign a financial thing approving all of these things he didn't need. Unless you're trying to figure out what bacteria or parasite he has bloodwork at that state was pointless. We already know he's critical. They didn't check what he had. It's like they were just trying to bill us as much as they could and waste as much time as possible all while having him in a box where I couldn't hold him and show him love. After some hours, he was drowning in his fluids in the box and I kept telling them but they didnt care or just kept telling me to put him back. Eventually the vet was like what's best is euthanasia and at that point bc they waited so long not doing what I asked while he just got worse and worse, I said ok because he was just drowning in fluids and I knew it was too late (many hours later). This was clear negligence: no real avian expertise, complete failure to administer the urgent antibiotics and timely fluids I specifically requested, dangerous delays, unnecessary tests, and overall indifference that led to his rapid decline and death. The vet didn't even know basic bird bloodwork values. I knew more than the vet did about chickens. Had they given him antibiotics and fluids as I asked from the start, he would have likely made it--just like my other rooster who developed the exact same symptoms a few weeks later, was just as bad, and fully recovered at home with amoxicillin and toltrazuril. Im still paying off this $1,000+ bill that I've been wanting to fight but haven't been able to because when I remember this day I cry. This place is unethical. This likely won't end here- just trying to find the strength to do something about it. We drove an hour to you just to watch my baby decline without proper care. I don't think anyone cared about him there... The vet sure didn't. He was drowning many times and no one cared or noticed but me... thank God I grabbed him in the end right before his heart attack although sadly might have been too late for him to even notice. His death haunts me daily. How he was treated haunts me. He was the sweetest most loving little rescue boy that loved me more than anything... while he was very sick he dragged himself across the kitchen and living room floor to try to be close to me when I walked away for a few moments doing some chores. No one seems to understand how incredibly emotional and loving these roosters are. read more

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THANK YOU, DR. Q, CAITLIN, AND TEAM! Our senior dog, Lola, came to VEG ER for Pets during one of the most terrifying moments our family has ever experienced. Lola suddenly developed a severely swollen abdomen, and we rushed her to Central Texas Veterinary Specialty & Emergency Hospital (right across the street from VEG ER), because we knew something was seriously wrong. We later learned Lola had GDV (gastric dilatation-volvulus). Unfortunately, our experience there left us devastated. We were told Lola had only a 10% chance of surviving surgery because of her age, and we were faced with an emergency surgery estimate of nearly $20,000. We were told, "She's going to die if you all don't put her down," and felt pressured to make a life-or-death decision within minutes. We left feeling scared, overwhelmed, and unsure. That is when we trusted our instincts and went to VEG ER for Pets, and it was the best decision we could have made for Lola. From the very first phone call, Caitlin was absolutely incredible. I was panicked, trying to get Lola help as quickly as possible, and Caitlin was calm, efficient, compassionate, and reassuring. She immediately made us feel like Lola mattered. Her kindness during that first interaction gave our family comfort during an incredibly frightening moment, and we will never forget it. When we arrived, Dr. Q completely changed the experience. She took the time to explain Lola's condition, the surgery, the risks, and what we could realistically expect. Most importantly, she gave us hope. Dr. Q explained that Lola's chance of surviving surgery was approximately 90%, NOT the 10% we had previously been told. Dr. Q performed Lola's emergency surgery, and today, Lola is alive because of the incredible care she received at VEG ER for Pets. We are forever grateful for her skill, compassion, and dedication. I also want to recognize Fernanda, who was exceptionally kind, patient, understanding, AND bilingual. She helped our family feel supported during an overwhelming experience. Alissa, Dahee, Nora, and Clint were also wonderful and treated Lola with genuine care and compassion. What makes VEG ER for Pets special is that they didn't just treat Lola's emergency, they cared about Lola and our family. They gave us information, reassurance, and the opportunity to fight for her life. Thank you, Dr. Q, Caitlin, Fernanda, Alissa, Dahee, Nora, Clint, and the entire VEG ER for Pets team. You gave Lola a second chance, and we will always be grateful. I cannot recommend VEG ER for Pets enough. If your pet is facing an emergency, THIS is the team you want by your side. read more

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My pup came in with an emergency dog bite and they took care of her right away!! Amazing and quick service. You can tell the staff here really care about animals and although I hope we never have to experience this again we would definitely come here in case of emergency. read more

We were awoken in early morning hours by our cat vomiting more liquid that I thought was possible from a house cat and this when we knew he needed immediate medical attention. We called them, told them are situation and was instructed to come in so the cat could be given fluids and medication. Everyone we met there was outstanding. Extremely professional, polite, compassionate, and wonderful with my cat. We got him checked out, got him some fluids and then came back in the morning for an ultrasound. We probably spent around 8 hours in that room and really appreciated the comfortable couch to wait on, I was even able to grab a nap. I would highly, highly recommended this place for any emergency vet needs. They got us answers we wanted, gave us meds, and an action plan moving forward. They even texted me afterwards to check on him. 11/10 would recommend! read more

VEG ER for Pets - The patient ‍ - Emergency Pet Hospital Near Me - Austin, Texas

If your pet needs an ER Vet, take them to VEG!! I am so grateful for VEG ER for Pets! My sweet 2 year old cat, Chip, required a 48 hour stay, which was very emotionally tolling (and extremely expensive - get pet insurance BEFORE your pet gets sick! Heed my warning!!), but the staff here are simply incredible. They were patient, kind, informative, and very supportive. They let me visit him whenever I wanted, they helped me understand his condition, and I really appreciate the level of care they offered during such a stressful time. Chip is on the mend, all thanks to them! read more

VEG ER saved our puppy's life. From the moment we rushed her in, they immediately got to work stabilizing her. She ended up having to be hospitalized over several days, but we thought she wouldn't even make it through the drive there. Of course it was expensive, it was an inpatient stay at an emergency vet over a holiday weekend. BUT the level of care she received was worth it. The communication, transparency, thoroughness, and the unique concept of VEG were truly remarkable. You can stay with your animal, or visit them any time day or night. Best of all, we brought our beloved little pet home today. Thank you, VEG! read more

VEG ER for Pets - Puppy - Emergency Pet Hospital Near Me - Austin, Texas

VEG ER saves lives and treats your furry loved one like their own! I highly recommend their services if you are looking for a pet ER.

We made 3 trips here in 2.5 weeks because my dog was not getting back to her regular self. Each time the staff was so caring and very communicative about her care. We ended up having an overnight hospital stay & I am so happy with the care my dog received here. Dr Johnson is phenomenal, and every nurse and doctor there seems so great at their jobs. Grateful for our experience and happy to know that if anything were to happen again, they'll take great care of us! read more

I was so impressed at the care that both of my daughter's dogs received at VEG!! I was met at the door and someone immediately began caring for and gathering information about what the problem was. Everyone that interacted with my pets were gentle, kind and determined to make my pets comfortable. I was caring for my daughter's pets while she was out of the country, so anxiety was high for people and pets. I felt like all the humans I dealt with at VEG were as concerned with my well being as they were with the pups. I had recently been involved with my son's very sick cat and had gone with him to other emergency vets and the comparison of services between VEG and other places was remarkable. VEG was quicker to address the needs of very sick pets and seemed to care a lot about the well being of pets and owners. I would highly recommended VEG!! read more

Never a good thing when your dog is bleeding and in pain at 10:30 at night, but if you are in this situation you should go here.Great care provided promptly. I hope never to need emergency vet services again, but if I do I know where I am going. read more

My elderly dog had a seizure and was in his postictal phase and I was panicking as I searched for the nearest clinic. Then woman who answered calmly explained what was happening and what I needed to do next. She had already sent me a text with pre registration information and directions I could simply tap on. She encouraged me to fill out the paperwork to give me a chance to calm down. I had already made my decision when I walked through the door. Regardless, the staff immediately took control as Dr. Griffin examined my dog. Dr. Griffin assured me that I was making a sound decision. Dr. Griffin worked quickly and was tender and kind as she sent Hank over the rainbow bridge. While I chose not to spend a great deal of additional time with him, I did not feel rushed in any form or fashion. When I do decide to get another dog, I feel much more comfortable knowing I have an ER vet in my back pocket. Thanks to everyone who was working that night. Hats off! read more

VEG ER for Pets - Hank - Emergency Pet Hospital Near Me - Austin, Texas

I had an incredible experience with VEG in south Austin during a very frightening moment. From the very first phone call, the entire team led with heart, urgency, and compassion. I had just learned my dog, Bonnie, had a massive splenic mass (later found to weigh 8.5 pounds) that could rupture at any moment, yet another emergency clinic told me surgery wouldn't be possible for weeks. When I called VEG, Dr. Lisa answered and immediately said, "Come now." That moment alone meant everything! She recognized the urgency and helped me navigate an incredibly difficult decision with empathy and clarity. She is such a kind person! Dr. Nina, who performed Bonnie's surgery, was outstanding. When I met her, I immediately felt reassured because she had such a calm confidence. This was a very high risk surgery, but I felt like we were in the best place we could be. And I was right because surgery was a success! The nurses and techs - Noemy, Kelsey, and Gina - were also amazing. They stayed in constant communication and made me feel informed, included, and genuinely cared for every step of the way. I've never experienced veterinary care like this. VEG didn't just care for my dog. They cared for me and my whole family, and I will always be grateful. read more

I had to bring my dog in quickly due to a random injury / illness. The staff is very kind and treated my dog right away. I appreciated how thorough they were and they seemed to be taking care of all the animals very well. My only issue is I do feel they kind of make up prices and see what sticks. I paid a total of almost $4,000 for bloodwork, 18 hours at vet, some probiotics and 2 X-rays. At the time I paid whatever my dog needed but after getting home and doing a lost of research and speaking with other emergency vets, the pricing is truly outrageous. For a probiotic that normally cost $35 I was charged almost $90. I showed the invoice to other ER vets and the highest total they could come up with at all the offices for everything my dog received was not even over $2,000. I've also learned that many people who say they can't afford it, magically get the price reduced. Kind of just a pay whatever you can kind of thing. I think they throw numbers on a treatment plan and see who pays willingly and who doesn't. Looking back I would not of gone to this ER and unless you are made of money I advise you don't as well. I feel very taken advantage of. Highly recommend going somewhere else that will take just good care of your animals for a fraction of the price. read more

it's true: this place is not cheap. but the whole experience was exponentially better than any other vet care i've had in 20+ years of owning pets. the level of care and attention my dog and i received took some of the sting out of the bill. the staff was really excellent: professional and efficient but also relaxed and friendly. it was evident to me that the whole facility and process had been intentionally and thoughtfully designed to ensure that both owners and pets are well taken care of during a vulnerable and scary situation. i hope we don't have a reason to go back anytime soon, but it's reassuring to know they're there. a vastly better experience than the standard. read more

I understand the cost of veterinary care can be high but they should really not be pushing unnecessary tests and treatments. First off they made a recommendation for treatment before even doing any bloodwork, which included X-rays which is very costly at their facility. Then they come back with no answers as to what could possibly be wrong with my kitten. I mean a real professional would at least have some idea what the problem could be from the symptoms. Also they told me that they would send me a receipt via email with information for all the charges and services we received. I needed that for my insurance company but they only sent me the amount of the bill and the refund they issued because they made me pay a lot of money before providing attention to my pet. This leads me to believe that they add the charges they wish before hand because they know that once it's paid they don't have to send us proof of the actual cost of the treatment provided. One last thing, my kitten wasn't feeling well and they put me in a room next to a dog that wouldn't stop barking the whole time. My poor baby was frightened because of that. Instead of helping us feel safe and at ease, my kitten was on edge and I ended up with a headache because of the incessant barking and yapping from the dog next us. read more

I unfortunately had to bring my dog in for some stomach issues that led to surgery and I'm so thankful for the team here. They were super quick to get him in to be looked at, were great at explaining everything that was happening, and very accommodating. They even made up a bed for me to sleep in while my dog was in surgery. While I hope to not need their services in the future, I'm thankful to know they're here! Facilities: Very clean and easy to access. Parking: Full lot shared with other businesses. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Austin, Texas

They were awesome. It was a very lively environment. They're about 15 people on staff all huddled in the main room and everybody was welcoming and kind and cheerful. They took great care of our dog who got nailed with porcupine quills. Kelsey was very kind and attentive and conversational. I highly recommend this place. read more

VEG ER for Pets - Denver got quilled - Emergency Pet Hospital Near Me - Austin, Texas

Usually going to an emergency pet hospital is a traumatic and scary experience but not for me on Saturday 4-18. At 6:30am I was preparing an insulin shot for my senior dog, I accidentally dropped and broke the vial. Instant panic! My dog could go into a diabetic crisis without her shot! Called my Vet but they were closed, recording referred me to VEG on S Lamar. VEG is Vetrinary Emergency Group. I called, explained my situation, They said to come right in. Upon arrival they said they were waiting for me! Receptionist was Amazing and compassionate, immediately called Dr Quintero, I was blown away by her concern and urgency. She fixed 4 doses to get me through the weekend and a prescription for insulin so that we would not miss a dose. They were So Kind and Compassionate, just what you want from an emergency pet hospital . From now on I will go no where else when my rescue dogs need emergency care! Thank you to the staff and Dr Quintero! You are All Amazing! Anita read more

I am writing this review one year after losing my dog following a visit to this emergency clinic. At the time, I was too devastated to share our experience. We brought her in on a Sunday because she was pooping blood, not eating, and hiding. All extremely concerning symptoms. After waiting about 45 minutes, the veterinarian performed an ultrasound and bloodwork and told us she was dehydrated. She received fluids, and we were told she could stay overnight but that it wasn't completely necessary since our regular vet would be open in the morning. We trusted that assessment and brought her home after paying $1,000. She passed away overnight. I will always question whether the severity of her condition was fully communicated to us and whether hospitalization should have been more strongly recommended. Losing her was devastating, and this experience has been incredibly difficult to process. I hope the clinic has started taking situations like this more seriously, because I truly hope you never have to experience the pain we felt. read more

Everything since I walked in the doors was great and my Yorkie was in good hands,Everyone is so nice and friendly all the time we were there Thank you Guys,,‍REMEMBER RUMI WAS STOLEN ‼Has anyone taken RUMI To your Emergency hospital Veterinary?, Check her Chip,Call me if anyone takes her she's been there for TECREA Collapse read more

do not take your animals here! this is nothing more than a corporate money grubbing chain that will over charge you at every chance. if you want to emty your bank account to a company out of new york, that seems only interested in how much they can charge you and not the care of your pets then go here. also, their commercials are the most horrible obnoxious repetitive irritating you will ever hear in your life. from ai: "if you find veterinary emergency group (veg er) ads annoying, you are not alone! many people complain that their commercials are loud, in-your-face, and feature puns like "weird-er" and "kind-er" that stick in your head. a lot of viewers have vented on forums like the reddit commercials i hate community, about these highly offensive commercials". And finally, Just read the reviews of what others here say about their price gouging. read more

This was my second time here, unfortunately (no one wants to have to come here) but I wouldn't go anywhere else. Per usual, the staff was amazing and treated us like family. We needed their insight and support through a tough time trying to understand why our cat was having seizures. They met us where we were and worked with us on pricing. Thank you, Dr. Buehler & team!!! read more

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Outstanding staff and service! We also loved the "Open Concept" layout of the interior. Everyone was very helpful with getting a diagnosis for our Cooper! Kennels were both small and very large depending on the needs of your pet. And what we liked about it was they weren't tucked away isolated out of sight; they were in the main area. While no one necessarily likes visiting a vet emergency room... this place was excellent overall. read more

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While on a car ride today with my sweet pup, I noticed she was experiencing some unusual pain and knew instantly that something terrible was happening. I looked up the closest animal hospital and ran in with my dog in a panic, and every single person in that room acted with extreme care, professionalism, and compassion that I'm still holding onto as we speak. I unfortunately got some devastating news and had to put my dog down before I even left the hospital, but the staff there made sure me and my girl had some private time together and were as comfortable as possible as we said our goodbyes. I was pretty distraught, so I wasn't able to get any names before I left, but I just want everyone who helped me today to know how grateful I am. You made a terrible situation the best it could possibly be and I am so thankful for those last few moments we got to spend together. So long my Cali girl. read more

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I went on a Sunday because our regular vet was closed and it was incredibly apparent that they're completely inexperienced with exotic pets like rabbits. They very clearly don't have the proper equipment or experience for handling rabbits. They do not have the correct sizes for checking ear canals, nor do they have the equipment to look inside your rabbits mouth. Do not waste your time coming here. The waiting period is insane, we were there from 7:30 am until 9:50 while the doctor did a bare minimum test and we left without a diagnosis. The doctor noticed inflammation in the ear and decided against antibiotics after an ear cytology and because 'they' recommend a different care plan. Whoever 'they' may be. We spent $400 to be recommended fluids, a visit with our regular exotic vet, and a suggestion that the problem might just fix itself. Hearing the staff chat and laugh outside the waiting room felt extremely unprofessional. I suggest you only come here as a last resort if you have an exotic pet. read more

So this is a difficult review, so bear with me. We brought our dog into VEG on a Sunday as our regular vet was closed. She was in a difficult spot where age, medical conditions and time met in a pretty fierce Venn diagram. My wife and I are a Paramedic and a Nurse Practitioner. They handled the case with dignity and respect. We hated to see our beloved puppy go but it was the best of a bad situation. We feel Dr. Buehler and Vet Tech Ryan (and the rest of the staff) made the worst day in our dog's life a bit more bearable. Thank you and I wish you many happy days. That's right a 5 star review for my dog not surviving a visit here. We wouldn't have had it any other way. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Austin, Texas

My dog has never been this calm at a vet clinic. The open layout is very unique and I really appreciate that you're able to be with your pet for all the preliminary examinations. Everyone was very kind and helpful. Obviously expect higher prices because it's an ER and possibly longer wait times (we came in on a Saturday and were told around 2+ hours). Luckily we ended up getting in last minute at a regular clinic, but would absolutely come back here for emergency services - for the layout alone, but also because the staff was great. read more

Absolute life savers. I can't understand who would complain about a wait; this is an emergency service, with a finite number of spaces and trained hands. They're doing all they can to give the best help to those who need it. I'm beyond grateful that they were open on New Year's Eve, when everyone else was closed, to stabilize my baby boy after being attacked by another dog. Everyone was so kind, gentle, and genuinely cared about both his and my well-being. We went through so many soft blankets and I was offered water and coffee in abundance. When I tearfully mentioned that he was missing dinner, his favorite time of day, he got a few treats to tide him over. And yes, it's expensive. Healthcare is. I'll pay any price to keep my child safe. I have no plans on starting a human family, so this is it, and worth every penny. read more

Its hard to leave a 5 star review for such a terrible day but this place is amazing. Our sweet boy was hit by a car and we raced him from San Marcos to S Austin. I have been to a couple of ER vets in my life and this practice was above and beyond the best. In the past they took my suffering animal and left me outside grieving and in the dark. Here, we were with him every minute and kept informed at the bedside. My kids were able to make decisions and confront the reality of life. As a healthcare provider myself I appreciated(beyond words) the transparency and calmness. I even mentioned "I get it if people cant be there for surgery but why take your animal away!" They let me know they even allow people in surgery if they scrub in! Wow. That kind of inclusion is very healing.Our boy Lemon didn't make it but he got excellent care by Dr Max(he's Canadian yall, so nice!) and the rest of the staff who's names I forgot in the trauma . We held him while he passed in a quiet room and were given all the time we needed. Dr Max even stayed late and didn't transfer us to a stranger at a critical time of grief for my boys and I Seriously. Thank you all. As a trauma informed practitioner myself you are doing it right. read more

VEG ER for Pets - Our very loving Lemon! We will miss him terribly. - Emergency Pet Hospital Near Me - Austin, Texas

Came in for an emergency after our dog was hit by a car and the customer service has been absolutely life saving during such a stressful time. From providing a phone charger, snacks, and constant updates; they've made one of the worst days possible into something we were all able to make it through. Very knowledgeable staff, and more importantly, they care about our dog (and every other pet here) as much as their owners do. Highly recommend. read more

VEG ER for Pets - The man, the myth, the legend - Emergency Pet Hospital Near Me - Austin, Texas

Took our little kitty to get checked out bc she was having some pain after getting spayed. Went at 10:00 at night and the staff was amazing. Checked her out, made her comfortable, sent us home with some pain medication and she's doing well now. Amazing experience. 10/10 would recommend! read more

How do I start this off? If you're reading this and you have an emergency with your pet. Simple - go here! Don't bother searching else where! This place, while delivering my wife and us bad news, actually gave us closure to what was taking our sweet boy, Archer, away from us. Something that our ex-primary vet, VCA Tanglewood, couldn't do even after charging us over $3400 to diagnose and treat his ascites symptoms. His heart was failing and was clear as day during the ultrasound Dr. Q perform for us. VCA reported his heart was healthy and a non-issue in his condition. Even after bringing in a 3rd party "specialist" that ultrasounded him. I was fully expecting to shell out for services rendered at VEG, but I was shocked how affordable, caring, and professional the employees are! The layout was memorizing as you're with your little furry friend the entire time and you get to watch how employees work with other patients. I hope I never have to return - but if I have any other pet emergency - I know exactly where I'm going! Dr. Q & Kyle were simply amazing. Thank you two again! read more

Even with it being crazy busy, they seemed to care about each and every animal there as if they were their own pet. Everyone there knew what they were doing and were very friendly and kind. read more

Great doctors, techs, and staff. They treated our boy like family and made sure we were comfortable while we waited. Would love to go back, under better circumstances of course. read more

Great staff and a really good Dr. Saw Dr. Oujesky, and I must apologize for the behavior of my demon cat. You guys were truly amazing. I had no idea about how awful my cat can be. read more

$1000 for the vet to say she had no answers but that such an old dog (8 yrs. Old) had a very bad prognosis. She insisted he was MUCH older than that. My dogcould pull me off balance easily,, take off if his prey drive was engaged so I had to run a few steps with him until I could bring him out of his lizard brain to his normal, sweet, attentive. This was a rare occurrence and I didn't discipline him for it, just refreshed his training. 6' men had to hold tight when squirrels or cats took off in flight, so, all this to say, my dog was fit enough that he could best fit men. He was my best friend. But, when the vet gave up on him at about 3 am but said for another $1500 she could do more tests and he could stay tthere overnight when it was almost dawn, It seemed I had no good choices, he was too weak to travel and too sick and I feared it would instigate a nother round of ceaseless seizures which I couldnt put him through. I don't have unlimited resources - it felt like I wqs trapped. Yhey clearly didn't want to treat him, too difficult and tiime costly. They could see quite a few dogs in the time it would take to treat mine properly or perform a surgery if necessary. Or perform more diagnostic tests to find out the exact cause of the grand mal seizures he had that started the fateful journey of his ultimate demise. I fully believe it was a monetary decision based on a very short cursory exam in which they asked me nothing. My best friend and legit service animal and medical alert dog is dead. My dog was able to detect the prodrome phase of the migraines I get 15 tp 20 days a monthp. He was so much more. i will never forgive this grossly negligent malpractice. A franchise ER seems doomed to fail, at the very least, they will fail more people like me. Don't be assuaged by smiles and condolences. Judge the action, the steps they take. read more

Incredible staff! Friendly! Genuine concern for my puppy Zeus( my grandson's puppy) I would recommend this place 100%! I wish they could provide everyday care! Love this place! read more

kind and caring when we had a very difficult decision. We felt t was time to let Dexter go in peace, Every single staff member was loving towards him, They all treated him as if he might have been one of their own, Thankyou to Jennifer, the assisting staff and Dr Johnson. Goodbye my little boy. I love you read more