Briley is amazing and sweet. Took care of our sweet Pearl girl in our time of need. Was very good…read morewith communicating by keeping me informed of the entire process

Words really cannot express my gratitude for the services that Briley at American Pets Cremation…read moreprovided to us. Our beloved 17 year old cat died unexpectedly at home. We called Briley and she came to collect Tiger on the day we called - which was a relief. She explained her services and the process, and then a couple weeks later arranged to bring him home on a day that worked for us. We were very touched by the package that his cremains came in, with sweet imprints of his paw and nose. These provided me with unexpected comfort. Briley's services really made a difference when we were/are grieving the loss of a cherished pet and companion. I highly recommend her.

My little PurrBall is not the only baby that was handled at Fond Memories. Each time I have had…read moredealings, they have been very caring. After an emotional morning, and lots of tears with the vet and her tech, I took my baby's remains for cremation. They were very kind and told me that it may be a couple of days before I could come pick up her cremains, but 24 hours later I received an email to come pick her up. I chose to have her cremains kept in a beautiful blue bag rather than an urn. I chose not to get a paw print or hair clipping, though both were offered. She will be placed in my pet cemetery in my backyard. The professionalism and kindness of the employees by Fond Memories staff was so helpful in a difficult time.

I just lost my beautiful dog Devon an Airedale Terrier. He was 13 years old and he was my angel on…read moreearth. Fond Memories took care of my precious Devon with dignity and care. They did an incredible job getting Devon back to me timely and a perfect memorial of him.

Dr. Chapman was amazing. It's never easy to say goodbye to a pet, but to be able to do so at home,…read morein a comfortable environment, with love and dignity - that's the invaluable service that Dr. Chapman provides. Thank you, Dr. Chapman, for enabling us to send our cat over the rainbow bridge on his terms, surrounded by love.

Professional, caring experience at a terrible time. We have had to use her services twice in the…read morelast three years. She takes care of everyone and gets you though a very bad moment.

Losing a pet is a sensitive time that should be handled with the utmost care and respect. Our pet…read morepassed away on 8-1-2026. Aves utilizes pet meadow for after care. Almost two weeks passed with no update so I reached out to Pet meadows to inquire about the status of our pet's remains on 8-14-2026. I was told that our pet was processed and ready to ship via Fed Ex, but the driver didn't pick up the shipment they were supposed to that day. I asked for my pet to be returned to Aves, because I rather not ship him through FedEx. The gentleman on the phone was very pleasant and said he updated everything and our pet would be returned to Aves on Monday 8-17-2026. He stated that AVES would give me a call and I would receive a text from Pet Meadow. I waited until late afternoon on Tuesday (8-18-2026) and still did not hear from AVES or Pet Meadow. I called Pet Meadow and left a voicemail inquiring on the status of my pet. I received a voicemail from Michael at Pet Meadow which left me confused and concerned. I'm currently under the impression that my pet was already cremated and should have been returned to AVES by now. This voicemail (transcription attached) stated that they were behind on processing remains due to their AC being out for the last couple of weeks and that they did final quality control yesterday (8-17-2026). This does not match what I was told on 8-14-2026. I was told that my pet would arrive 8-19-2026 to AVES. At this point I'm concerned that something happened to my pet's remains. That brings us to today Friday 8-21-2026. I still have no updates. I contacted Pet Meadow and was rudely addressed by a woman there for wanting answers. She blamed AVES and hung up on me. I called Pet Meadow back and asked that this issue be escalated. Thankfully my pet was returned late in the day 8-19-2026. AVES did not get a chance to call, but Pet Meadows did not text me as promised. Where this leaves me... with the lack of accountability and the stories that don't match up... is what I received back my pet's remains? An AC being out for weeks in a crematorium in Houston, Texas, how were my pets remains handled during that time? I am waiting to hear back from Pet Meadow for a legal contact for my attorney to reach out requesting all records related to the care and handling of my pet's remains. I also need them to prove the remains returned to me are indeed my pet.

If I could give zero stars .. I would... I am a veterinary…read moreprofessional and I trusted Pet Meadow with my girl. Aside from her not being returned to me on the date that they told me she would.. she returned to me in a damaged photo urn with white residue all over the outside and a full finger print in residue on the inside. It is very clear to me that the residue is from cremains of a pet. Mine or someone else's. Either way it is extremely disheartening that they had the audacity to return my beloved pet back to me in that condition. All they did was offer a new one, refund on that item alone, and keep saying "I am sorry". Do better Pet Meadow.. to some.. animals are our children.

This was my first time ever using a service like this. I've never had to cremate a pet or go…read morethrough this process before. We were referred by All Creatures for our gecko. The service was very prompt and affordable. I did have an issue with payment where I got an error, but I contacted them right away and they were able to help immediately. They even noticed that some things weren't completed and took the time to help me during this difficult time to make sure we got everything we wanted for our pet. I would definitely recommend this service to anyone. I know there are other options on their site, so if your pet needs this service, please check them out.

They have always been the best at cremation of my pets. They are always caring in handling them and…read morethey make a perfect hand print of your dogs. It just makes me feel like you're working with people who really love and respect your pets.

Edited to address the Google review response from Argos and include a photo of the slip they gave…read moreme stating hand delivery not porch dropoff: I have a copy of the slip I was given which does not state a porch dropoff if we're not home. It states hand delivery or pickup from your location. Which means when you called to schedule a day I made sure to be home all day as to not miss the delivery. Also referring to someone's beloved pet by animal or package is disgusting. Use language like pet or my pets name. A person is grieving show some humanity for crying out loud. If you're not equipped to deliver, DONT OFFER IT! I would've rather picked him up from any location rather than gone with this. Also, call someone when you guys messed up immediately. Don't ignore the issue and then respond when they write a review. Then still not even have the humanity to call me in response to the review rather than that pathetic response, maybe I would've updated it to say something nice if you had. Its called damage control. My pet was cremated by Argos and scheduled to be delivered to our home on Monday. We waited all day anxiously awaiting to receive him and never received a followup. I called yesterday at 3pm and was told he was delivered. I was then texted a photo of the front door he was dropped off at. Not our house...I freaked out and my husband drove around the neighborhood until he found the house. THANKFULLY, the woman who lived there was trying desperately to reunite us via FB since there was no contact information for us or even an Argos logo anywhere except when you open the paw print box there is a certification he was cremated by Argos. I am absolutely horrified that my beloved pet was dropped off like a food delivery with such little care and no information to lead the recipient in the event that this incorrect delivery happened to get him home. Why is there no confirmation followup that he was delivered? Why don't they text or e-mail that door image promptly following delivery so he could have been reunited with us immediately?? Imagining that if someone wasn't kind enough and/or didn't realize what this delivery was had just thrown him away or left him on their porch to picked up by a package thief then discarded makes me absolutely sick. How dare you assume that I am okay with a porch dropoff?? I was told he would be HAND DELIVERED. Which means someone would give him to me with respect not left on our doorstep. To add insult, I was told yesterday around 3:30 I would receive a call from a manager and haven't heard from them. I completely question their ethics on how they care for our beloved pets and I am sickened by this whole ordeal.

This was the place that our vet uses so we didn't do much research before hand, especially given…read morethe terrible situation we were in. Overall, if you must use this business, I highly suggest you Do Not purchase any of the "upgraded" packages. You will be severely disappointed, just as we were. We ordered the "Wood Package" which was to include a , "clay" paw print as stated on their website, however the one we got was a cheap planter type foam and the entire casing was very scratched. Its the ugliest thing and I don't see how anyone would think its ok to send it out this way. The package also includes a ink paw print, but its so severely smeared that it looks like someone just did it in an extreme hurry. (My toddler could've done better) but, thankfully I have my own prints that I managed to get the week before our dogs passing. And as for the "wood" urn, well no shocker, its also the cheapest and equally scratched up material. I would equate the feel to a balsa wood. I have since ordered a new wood urn online and its quality is 5x better than the junk Argos gave us. And no, it didn't cost 5x the price. It was the same amount we paid to "upgrade" our private cremation package. So its clear, that this place is either very cheap or simply lazy and careless when it comes to what they are selling. I will never allow any other pet of mine to be cremated at this facility.

I lost my 18 year old baby girl March 29th. We were in Port o connor when she crossed the rainbow…read morebridge. I didn't have my head straight when we discovered baby girl had passed and chose the first place for cremation on Google, which was a certain animal hospital that when we got there said we would get her back in a month. After a few days my husband and I decided that that was too long and we found eternal waters online, watched the video of the process and liked that it was more environmentally friendly than traditional cremation. And the fact that my baby girl loved swimming in lakes and beaches seemed like this was meant to be. Thank goodness they offer pickup from the other clinic we had her at. That would've been tough for us to do. Lilia was super sweet and understanding even with my weird request of sending me a photo of Lucy to make sure the right dog was picked up. But thank goodness she suggested me sending her a photo of Lucy so she can confirm during the pickup. That made it a lot less painful. She texted me immediately on pick up that it was 100% my baby girl. Told it would take about a week but it ended up being 2 weeks. It was worth it with all of the extra things we got to keep in her memory. I had asked for an impression of her front 2 paws, one of her feet became deformed as she got older, a single paw print, a nose print, and her different colors of fur in a jar which I was really impressed she got all of the colors because I had just groomed my baby before she passed and her fur was short. I will take my future babies and recommend them to people in the future. She was so kind and understanding during one of our hardest losses. Thank you!

The owners do not care about your baby, they do not care about your loss, nor do they care if they…read moreeven provide your babies remains back to you. They refuse to speak to you when you have questions about their mistakes. I warn you do not use this facility or any Aquamation facility in TX since they almost all get sent here apparently.

The services provided by this company were excellent from beginning to end. Very professional and…read morecaring. We have used other services when we lived in another area and while they were good I feel that Bella's compassionate care was by far the best we ever experienced. They truly understand that your pet is a cherished family member and the services provided reflect that.

My brother found this company for me when my dog died. Tom came to pickup my dog the same day. He…read morearrived promptly, was very kind, patient and empathetic. He gave Sawyer a pillow and blanket. He saw a rainbow while he was driving off with Sawyer and sent me a photo. This company really took great care of Sawyer. Happy to support veterans and family owned businesses. Highly recommend!

Buca is a 130lb Saint Berdoodle, member of our family and has become best buds with Matt from Hound…read morefor Hound. My family and I have been consistently using Hound for Hound's services 3-5 times a week for the past year, and I must say, Matt has been nothing short of phenomenal. Living in East Austin, we've seen our fair share of unpredictable weather, but Matt's commitment never wavers. Rain or shine, cold or hot - he's there, ensuring our beloved Buca gets his much-needed walks and care. What truly sets Matt apart is his reliability and honesty. He's not just a dog walker; he's become a part of our extended family. This was especially evident during our month-long trip out of the country. Austin faced some serious freeze days, and it was over the Christmas holidays, yet Matt was there, braving the elements to make sure Buca was well looked after. He didn't just walk Buca; he provided him with the love and attention he missed from us. He would would share GPS tracking and pics of Buca daily and to the extent of taking off his gloves in the freeze to snap videos while he was walking him to share with us Hiring Matt from Hound for Hound is a decision you won't regret. He's a true professional who goes above and beyond, not just in his duties, but in his genuine care for the pets he looks after. We are eternally grateful for his services and cannot recommend him enough. If you're seeking someone who will treat your pet with the same love and care as you do, look no further than Matt and Hound for Hound. Thank you Matt, Buca & Conway Family

Matt is awesome! He has cared for our cats many times and brought us great peace of mind while we…read morehave been away from home. Communication is above and beyond, with photos and texts of our happy creatures every visit he makes. Prices are very reasonable, and he funny! Highly recommend!