Oscar at Stardust made a sad and painful experience such a sweet one. He was very professional and flexible picking up our sweet doggie, Oliver, who was our 16 and a half year old Pomeranian. Oliver had passed away that morning at our house and I was able to book a same day pick up. His communication and process went very smooth and I appreciated his patience and kind, caring words throughout the week. Oliver was picked up in a beautiful wicker basket with fresh flowers and brought back to us in the urn we picked out with his name added to everything. It all turned out so personalized, so beautiful and I am so very thankful. Thank you! read more

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During one of your most difficult times in life, having Oscar come to take care of your baby with so much compassion for your loss makes such a hard period relieving. He is everything you could want for your pet and your own heart in that moment. read more

If there is a silver lining in the recent experience of having to cremate my cat Bellatrix, it is choosing Stardust and meeting the compassionate owner, Oscar. I originally called Stardust at the number on the website, but it went to voicemail. The voicemail mentioned sending a text, and that is truly an ideal communication style when you are close to tears at any moment. After texting the same number, Oscar, the owner, immediately texted back. He provided clear communication that was informative and helpful, but in caring and empathetic way. He was also willing to work his schedule to accommodate mine, which was appreciated. All of my communication with Oscar occurred over text with the exception on picking Bellatrix up and then bringing her back. Is Oscar as amazing in person as he is via text? Yes!!! He exudes empathy and kindness. It is evident that he really cares about the work that he is doing. In addition to great communication and stellar customer service, Oscar's care and compassion were truly personified in the final presentation of my cat. A custom wooden tag was made for Bellatrix's urn. Along with her urn, I was provided with a paw print, a vial of her fur, a vial of whiskers, and a sweet bunch of real flowers. 10 out of 10 recommend. read more

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Losing our family cat after 16 years was difficult; Oscar and Startdust Pet Cremation took away some of the stress of the event and handled everything with caring and helpfulness. I highly recommend this business to anyone in need. read more

This is my first cremation service in Texas. I cannot believe how absolutely outstanding this cremation experience was. My rabbit was picked up at home with the most respect a pet can be treated. I was given flowers and this touch was unreal. Today my rabbit was delivered home. The details on this cremation are absolutely touching. A jar engraved with Leonard name and his hair. Flowers, his name engraved on wood, in a certificate. Absolutely recommend this company to cremate your loved babies. read more

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I can't begin to describe how incredible this business and its owner, Oscar is. From the ease of booking online to delivery of our pet back home to our door, Oscar/Stardust put so much LOVE, thought and care into every little detail. Our teenage daughter lost her 4 year old cat, Willow, recently. Losing a pet is so hard but Oscar made this an amazing experience for us all. He went above and beyond. We are so thankful! read more

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Oscar was extremely professional helping me deal with the loss of my 44 year old macaw. And getting my friend back to me in a timely manor. 10/10 This service is worth what it costs. read more

Losing a dear pet is always tough, but easing the logistics of burial is a great comfort. Oscar from Stardust worked closely with me to schedule a pickup as soon as dear 125-lb Ellie was put to sleep freeing her from cancer pain. A very sad time but it was handled so well. This is the second time Stardust helped me through a difficult process and I would not hesitate to call Stardust again if the need arises. read more

Stardust Pet Cremation - Pet Cremation Services Near Me

Thoughtful, caring and compassionate during a hard time. A very easy website to navigate and quick response. Can't recommend enough!

They took good care of our Sugar and us. Highly recommend. They took her away with dignity while we were mourning. And brought her back in a beautiful urn. read more

Stardust Pet Cremation - Urn and flowers - Pet Cremation Services Near Me

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Update: received a response via email telling me that it was noticed that I had called multiple times and that they only respond if someone leaves a message. The phone disconnects and there is no option for a message. Next, I was told that they are getting other voicemails, so I had 2 neighbors try calling, same disconnect issue. Not real sure what is going on with this place, but after the phone silliness I would not use them now regardless. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ It does not appear that they are in operation any longer. I have tried the phone multiple times over several weeks and it disconnects without answer. I tried their web contact and their email and crickets. The web pickup form was also down when I needed to schedule a pickup. This meant I had to let go of my beloved little one's remains much sooner vs being able to spend several hours with her after her passing. I was forced to go with a different place that was nearly $200 more for the same service. read more

Beautiful experience! I recommend to anyone who cherishes their pet's. You'll be in great hands. Thank you Stardust Pet Cremation. read more

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Our dog died at home last week. Oscar came out and took care of everything. He was very professional and considerate. We got the remains back three days later in a nice urn with her name inscribed on it, as well as a woodblock paw print, lock of fur, flowers and a card, all very nice and included in the set price. We highly recommend Stardust when it's your pet's time. read more

Stardust Pet Cremation - Pet Cremation Services Near Me

The Right Service at the Right Time We knew the time was coming. Our sweet pup was dying and we wanted her to remain at home. The challenge, of course, would be what to do once she was gone. In the past, I had made other arrangements with the family vet when pets have passed. That's fine if that's where you choose to end up, but those experiences have seemed clinical in nature and somewhat impersonal. This time, however, we would be at home and not necessarily when an office would be open. Stardust Pet Cremation had several thoughtful reviews, reasonable pricing, a home pickup and delivery service and several funerary options that simplified my decision process. Oscar came by at a scheduled time treating our loss with the TLC that facilitated the handling of a difficult side of pet ownership; while providing sympathetic attention to the details. Good folks and a compassionate service. Stardust comes with my thanks and recommendation for the thoughtful closure to our pet's passing. read more

It's not often I feel the need to rave about a company, but Stardust was phenomenal and really made this whole terrible event of losing a pet much easier to handle. I booked their earliest time slot available for pickup on their site the morning my pet passed and within a few minutes they text to confirm and offered to come earlier which was great, I have a young child and was hiding the death from him, a 2 year old wouldn't be able to grasp the concept of death, and they were at my door about 3 hours later and were compassionate and quick. They engraved a wooden box of my choosing, and only had a few options to chose from as they were low in stock but even offered to order anything off Amazon if I didn't like the options they had, but what they had was just fine. They offered to a engrave whatever I wanted on the box, and delivered him back to me 2 days later at a time frame I chose. I was surprised to receive some flowers and Yoshi's pawprint in a personalized bag in addition to his urn and certificate of cremation. Overall, they really blew me away and went above and beyond. If your struggling to decide who to trust with your pets final send off, I couldn't recommend them more. read more

Stardust Pet Cremation - Pet Cremation Services Near Me

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We have used Stardust twice now, and both times the experience has been truly amazing. These are wonderful people that truly understand the magnitude of a pet loss and go above and beyond in their care and understanding. 5 stars are not enough, I highly recommend this business. read more

Stardust helped us when we needed it the most, and in the most compassionate, humane and caring way. Our pup met a sudden and tragic end, and Stardust responded very quickly to help with problem-solving, recovery and closure. They personalized their services for our unique situation and significantly reduced our stress and distress. In addition to their excellent communication, their website was very easy to navigate - even when my brain was broken from grief. We highly recommend Stardust and will be letting others at our local dog park know about this exceptionally competent and compassionate team. Thank you, Stardust, and best wishes! (RIP precious pup.) read more

We were so blessed to find this company to take care of our sweet Penny. Oscar was so empathetic and accommodating. He was able to come to our home to pick up Penny just hours after she had passed. He was professional, well mannered, soft spoken and made the entire process as stress- free, as possible. He treated her as the family member that she was. The pricing was fair and transparent. There were no 'hidden' fees or add-ons. He personalized Penny's urn and brought her ashes back to us within a few days. He even gave us a plaque of Penny's paw print. I can't recommend this company enough. They took care of everything and made a horrible time for our family a little less stressful. read more

We had to say goodbye to our 18yo terrier after-hours in the night at an emergency vet. While they were wonderful, something did not feel right for us about leaving him there. While we were still at the hospital I texted with Stardust and got an appointment through their site for a morning pickup. It eased our minds so much to not have to leave without him and to be able to have the night for us to grieve and for our other dogs to see him and know he had passed and not just disappeared. We all mourned together and then Stardust was there exactly on time to pick him up. He had flowers and a card and was so kind and promised to scatter his ashes on the property. Thank you so much for your wonderful service at a time of need! read more

Oscar was so kind and thoughtful throughout the whole process of getting our dog, Blaze, cremated. Got the sense that he was able to truly understand what a significant loss it is when a pet passes away. Blaze wasn't just a pet, he was a member of our family. I'm very thankful to Oscar and the Stardust team for treating Blaze's death and end with such loving care. Highly, highly, recommend. read more

My Tucky died tragically on 11-7. We were devastated. That day it happened, we buried him in our backyard thereafter without thought. Almost a week went by and the thought of my sweet boy outside just pained me; he was never an outside dog and in my mind, my Tucky was outside alone while we were inside. I reached out to Startdust cremation asking if it was possible to still cremate my sweetie even though he'd been buried for almost a week. He said it depended on a few things but not impossible, fortunately we'd enveloped him inside a bag then a blanket, which helped. Oscar came to pick up my Tucky on that Monday even though they were closed and carried my sweet boy to his car. He took great care of my Tucky Bear. I was touched by the compassion and the care provided by Stardust services. This was a terrible week and they made it a bit easier by being able to do this for me and my family. The urn and engraving is just beautiful. Now I get to keep my Tucky by my side and into a necklace and keep him by my heart forever. read more

Stardust Pet Cremation - Pet Cremation Services Near Me

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Compassionate and wonderful. Came on a Sunday to pick up my pet when no one else was open. That meant a LOT. Cannot recommend this business more highly. Very caring people who went above and beyond for my family. read more