My PurrBall crossed the rainbow bridge in October. I wanted…read moreto bear her in my kitty cemetery in the backyard, but the ground was too hard, so I had her cremated at Fond Memories. Many vets in town use their service, and it was going to cost an extra $65 for picking up her body and returning her cremains so I took her out myself. The staff there is extremely kind. I got to spend extra time with her in a mourning room. I was offered getting a lock of her hair and a paw print if I wanted, but I declined. I was told that I would probably be able to pick her up the following week I received a call about two days later. Her crews were presented to me in a beautiful satin blue bag. The ground was still too hard, so she is sitting on my altar, and though it has rained and the ground is soft enough to dig, the time is not right to say my total goodbye yet. I highly recommend Fond Memories.

My vet chose this cremation service for my beloved cat. The euthanasia moment shocked me -- my head…read morewas spinning and I didn't know what to ask or do, as it was my first time losing a pet. The receptionist reassured us they trusted this service and that my boy, whom I loved for 16 years, would have a private solo cremation which I very much demanded for. When I received his ashes and , I was deeply touched. Everything was done so elegantly and with great care. Nothing was missed -- they even kept his unique tail fur, something I forgot to ask for. I'm truly grateful for the compassion and respect they showed during one of the hardest moments of my life.

Every single person doing what they do at Compassionate Pet Vet Care Team is doing God's work. Dr…read more Brieana was an angel sent straight from Heaven that provided the most peaceful closure to a precious fur baby in an impossible situation that had been a weeklong unending nightmare of apathy, bureaucratic nonsense, callousness, and our despair. Without a doubt, what Dr. Brieana and the wonderful people at the Compassionate Pet Vet Care Team provided was infinitely more humane than any of the alternative scenarios that came with excessive or pointless restrictions from those that refused to help us in our time of need. We cannot begin to express our gratitude for what you all did for us and for Gemma to ensure her last moments were with her family in comfort and peace. This place deserves a million stars!

Going with this service was the best thing I've ever done for my baby. Dr. Breiana is an absolute…read moreblessing to the world. When she arrived, my baby had a rush of energy and wanted to play outside in the grass. She assured me that it was okay to take our time and let her enjoy outside one last time. We sat and she listened to my stories about her life, and when she wanted to go inside, we went in and she was given the sedative. She was so peaceful and laid in her bed. Then, she passed while the doctor and I talked about her life and how wonderful she was. It was the hardest day of my life, but the easiest day of my sweet baby Gracie's. It was worth every penny. I have never seen such a peaceful ending. There are not words big enough to communicate my gratitude. The end of her life was so sacred, which is more than most of us people get. This has helped my grieving process immensely. I know for certain this was the best ending that could have been for my sweet angel. Thank you so much.

Choosing the right vet is so crucial to your pets comfort in difficult situations. That's why I'm…read moreso glad I gave City Vet on South Congress a chance when my Rufus had a large growth I was looking to get removed. I was unsatisfied with the information my current vet clinic had given me so it was my first time dealing with City Vet when it came to dealing with this surgery. Throughout the process from initial phone call for clinic fees all the way through recovery it has been such a joy and great experience. The staff from front to back is so friendly and truly treated my Rufus like a familiar life-long friend. They had funny and cute things to share about what my Rufus did after surgery and made the process (for me) essentially painless. Update: The surgical scar has healed neatly and the fur is already growing back in. They have truly won us over for anything going forward. Thank you City Vet! Highly recommend!

There are not enough words to express my gratitude to Dr. VanDyke, Sam, Nati, and the entire team…read moreat CityVet South Austin. My sweet Chloe crossed the Rainbow Bridge yesterday after a long health journey. During the nearly 7 months that she was under their care, this team provided not only excellent medical care but also extraordinary compassion. When Chloe first arrived, she was facing a serious health crisis. Dr. VanDyke gave us options, guidance, and hope when we needed it most. Because of the care she received, I was blessed with precious additional time with my heart pup. Throughout Chloe's journey, everyone at the clinic treated her with kindness, patience, and genuine love. They also showed incredible understanding toward an anxious and overwhelmed dog mom who was trying to do everything possible for her beloved dog kid. What I will remember most is Chloe's final visit. Despite never being a fan of veterinary offices, she was calm and at peace. The entire team made one of the hardest days of my life more bearable through their compassion and support. Dr. VanDyke, despite recovering from her own foot surgery, sat on the floor beside me and gave me a long hug as I said goodbye to Chloe. That moment meant more than I can ever express. I will always be grateful to this team for helping Chloe live with dignity, comfort, and quality of life, and for helping her leave this world surrounded by love. Thank you for everything you did for my sweet girl. Highly recommend 5/5 stars.

I had such a wonderful experience with this cremation service. The owner went above and beyond from…read morethe moment he picked up Heath to personally returning his ashes to me. He was incredibly thoughtful, compassionate, and attentive to every detail throughout the entire process. Beyond the exceptional care he showed Heath, it was just really meaningful to connect with someone who is so clearly a genuinely good person. His kindness and sincerity came through in every interaction, and that meant more than I can say during such a difficult time. I'm so grateful for the care he showed both Heath and me, and I truly couldn't recommend him more.

Oscar is an amazingly empathetic person to have to deal with in a time of need. Oscar was pleasant,…read morecompassionate, empathetic, caring, and totally awesome when interacting with me when I was losing it due to the unexpected passing of my gran-dog, Dashi. Thank you,once again, Oscar. You're an amazing person. And the presentation of the remains was very thoughtful and looked like someone had put some effort into it. It wasn't all slap-dash and flimsy. Thank you. :)

We brought in our dog to the south austin location for a laceration on the ear which I figured…read moreneeded stitches. It was memorial Day and they were honest that the wait would be long. It was frustrating for us, but our dog was a minor emergency compared to animals who came in and were a higher priority and needed care. I can respect that! The staff was incredibly friendly and helpful. Dr. Sam was honest and gave us a few options for care. We opted for stitches which would require overnight and sedation. He provided the estimate and talked us through all the options answers questions and being patient. Emergency vet visits are stressful, but he comforted by my dog and husband throughout the process. He did a fantastic job catering for our pup! The estimate ended being on the higher end so w did receive a refund. I hope we never have to return, but if we did, I know we are in good hands.

CALL ASPCA poison control hotline and pay the $110 fee…read more from home if this is a pet toxicology issue. They are so amazing and you can save yourself the trouble of ubering two ways and a $225 consult fee for them to deliver the exact same information. I want to preface this review by saying that I've taken three French bulldogs there. My first was there add an advanced age pre-Covid and they greatly helped. I suspect the clinic has undergone new management as the practices have greatly changed and at least the past year or two since I've been there last. Current practices are they sit you down in a waiting room and tell you to call the ASPCA poison control hotline where you pay them over the phone and then you provide the clinic with the case number. The clinic calls back in to hotline and gives the one of the vet techs in the back, the exact same information that they just gave you and then they give you an additional bill of 225 or whatever number they think applicable. I know that because I had recently had a foot surgery and had to Uber both ways and had my foot on a chair and apologized to the person delivering the information for 225 that I wasn't moving my foot and they said they were happy to get up because they had been sitting down monitoring dogs for the past four hours... It's not like they had to call someone offsite to provide additional consult. Either some bizarre business practices, but it's really sad to see. They were such a great resource before, but I would highly recommend the ASPCA poison control hotline if you have any incident where they might be able to provide assistance with licensed toxicologist. They were amazingly helpful.

We saw both Dr. Lozoya and Dr. Hayes within two weeks for our two dogs, with Anthony as our vet…read moretech for both appointments. The entire staff is incredible -- kind, friendly, and SO inviting. We have a senior poodle and a new golden doodle and both of our kids they melted in the vets' hands. Our senior had some tummy issues over the weekend & we didn't want to 1)wait until the weekday or 2)go to urgent care to resolve it. Unlike most vet offices, Meow Bark closes at 6 PM on Saturdays & we were able to snag a same-day appointment. NOTE: the exam fee for a same day appointment is significantly higher ($132) compared to the usual ($~85). First time evaluations are half off. After the visit, we received our medications in a personalized brown paper bag with our kid's name and some fun stickers -- such a thoughtful touch! While everything about this clinic is top-notch, my only hesitation is the price point, which can be a bit steep compared to our usual vet ($50 for an exam fee).

The staff at Meow Bark have been amazing! Our cat was treated so well, and it is obvious that they…read morereally love and care about animals. Highly recommend bringing your cat here!

I recently attended one of the free spay and neuter clinics hosted by Austin Animal Free Spay and…read moreNeuter Clinic and greater good charities for my puppy, and overall, I had a great experience with just a few things to keep in mind if you're planning to attend. The clinic was scheduled from 7:30 AM to 10:00 AM. I arrived around 8:30, and as expected for a free event, the lines were long--but honestly, that's understandable when such valuable services are offered at no cost. One of the great things was that there was no limit to the number of animals you could bring. Once I got there, I was greeted by friendly staff who gave me paperwork to complete. A staff member kindly informed me that the process could take a while, which I appreciated. I ended up waiting in line for about four hours. If I had known ahead of time, I definitely would have brought snacks and water to help pass the time--but I was fine overall. Before they took my puppy back, they thoroughly explained the procedure and all the services included: the spay/neuter surgery, vaccines, microchipping, and preventative medications. Talk about saving money! They promised to take great care of him, and I felt reassured as they carried him back. Around 4:30 PM, I received a call to pick him up. He looked good at first, but as I drove down the highway, I noticed some bleeding. I turned around and rushed back to the clinic. The staff explained that male dogs can be a little more sensitive due to the number of blood vessels involved, and it wasn't unusual. They immediately took him back, cleaned him up, and made sure he was okay. One of the amazing volunteers even helped me clean the blood off my car and blankets--who knew peroxide worked so well? Once home, I noticed his microchip had started to migrate out. I texted the number they provided, and they told me to bring him back in for a check-up. I did just that two days later, and he was given a clean bill of health. They were quick, responsive, and made sure everything was taken care of. They also mentioned that they host these events frequently. If you're considering getting your pets spayed or neutered, I absolutely recommend bringing them here. The wait can be long, but the care and services are worth it. They treat your fur babies with love and compassion, and you leave knowing your pet got the attention they needed. Thank you to the entire team for your patience, hard work, and dedication. Look out for more free spay and neuter clinics it will save you tons

I adopted my kitty on Clear the Shelter Day, 8/29/25…read more I love her very much and is now a part of my family but... 1) they led me to believe by answers to some questions that she had been there for a couple months when in reality she was a stray that had been picked up 8/20, just 9 days earlier. 2) there is NO way to call them post adoption. I had to drive there to talk to them because she has had diarrhea since I took her home. 3) even though the diarrhea was obviously pre-existing, I was told I would have to take her to MY vet, paying a significant fee. I have adopted before from the shelter in Georgetown and this was NOT how they handled things at all. I was constantly in touch with them for 3 months after I brought him home, went back to them for his 2nd round of shots at no charge, and he was in exceptional health when he came home. If he had not been, I would have been able to bring him in if illness arose within 7 days. They cared about the animal, not just about getting it out of their shelter. So sad. I will never adopt from them again.

My little PurrBall is not the only baby that was handled at Fond Memories. Each time I have had…read moredealings, they have been very caring. After an emotional morning, and lots of tears with the vet and her tech, I took my baby's remains for cremation. They were very kind and told me that it may be a couple of days before I could come pick up her cremains, but 24 hours later I received an email to come pick her up. I chose to have her cremains kept in a beautiful blue bag rather than an urn. I chose not to get a paw print or hair clipping, though both were offered. She will be placed in my pet cemetery in my backyard. The professionalism and kindness of the employees by Fond Memories staff was so helpful in a difficult time.

I just lost my beautiful dog Devon an Airedale Terrier. He was 13 years old and he was my angel on…read moreearth. Fond Memories took care of my precious Devon with dignity and care. They did an incredible job getting Devon back to me timely and a perfect memorial of him.