My little PurrBall is not the only baby that was handled at Fond Memories. Each time I have had…read moredealings, they have been very caring. After an emotional morning, and lots of tears with the vet and her tech, I took my baby's remains for cremation. They were very kind and told me that it may be a couple of days before I could come pick up her cremains, but 24 hours later I received an email to come pick her up. I chose to have her cremains kept in a beautiful blue bag rather than an urn. I chose not to get a paw print or hair clipping, though both were offered. She will be placed in my pet cemetery in my backyard. The professionalism and kindness of the employees by Fond Memories staff was so helpful in a difficult time.

I just lost my beautiful dog Devon an Airedale Terrier. He was 13 years old and he was my angel on…read moreearth. Fond Memories took care of my precious Devon with dignity and care. They did an incredible job getting Devon back to me timely and a perfect memorial of him.

I had such a wonderful experience with this cremation service. The owner went above and beyond from…read morethe moment he picked up Heath to personally returning his ashes to me. He was incredibly thoughtful, compassionate, and attentive to every detail throughout the entire process. Beyond the exceptional care he showed Heath, it was just really meaningful to connect with someone who is so clearly a genuinely good person. His kindness and sincerity came through in every interaction, and that meant more than I can say during such a difficult time. I'm so grateful for the care he showed both Heath and me, and I truly couldn't recommend him more.

Oscar is an amazingly empathetic person to have to deal with in a time of need. Oscar was pleasant,…read morecompassionate, empathetic, caring, and totally awesome when interacting with me when I was losing it due to the unexpected passing of my gran-dog, Dashi. Thank you,once again, Oscar. You're an amazing person. And the presentation of the remains was very thoughtful and looked like someone had put some effort into it. It wasn't all slap-dash and flimsy. Thank you. :)

My PurrBall crossed the rainbow bridge in October. I wanted…read moreto bear her in my kitty cemetery in the backyard, but the ground was too hard, so I had her cremated at Fond Memories. Many vets in town use their service, and it was going to cost an extra $65 for picking up her body and returning her cremains so I took her out myself. The staff there is extremely kind. I got to spend extra time with her in a mourning room. I was offered getting a lock of her hair and a paw print if I wanted, but I declined. I was told that I would probably be able to pick her up the following week I received a call about two days later. Her crews were presented to me in a beautiful satin blue bag. The ground was still too hard, so she is sitting on my altar, and though it has rained and the ground is soft enough to dig, the time is not right to say my total goodbye yet. I highly recommend Fond Memories.

My vet chose this cremation service for my beloved cat. The euthanasia moment shocked me -- my head…read morewas spinning and I didn't know what to ask or do, as it was my first time losing a pet. The receptionist reassured us they trusted this service and that my boy, whom I loved for 16 years, would have a private solo cremation which I very much demanded for. When I received his ashes and , I was deeply touched. Everything was done so elegantly and with great care. Nothing was missed -- they even kept his unique tail fur, something I forgot to ask for. I'm truly grateful for the compassion and respect they showed during one of the hardest moments of my life.

Losing a pet is a sensitive time that should be handled with the utmost care and respect. Our pet…read morepassed away on 8-1-2026. Aves utilizes pet meadow for after care. Almost two weeks passed with no update so I reached out to Pet meadows to inquire about the status of our pet's remains on 8-14-2026. I was told that our pet was processed and ready to ship via Fed Ex, but the driver didn't pick up the shipment they were supposed to that day. I asked for my pet to be returned to Aves, because I rather not ship him through FedEx. The gentleman on the phone was very pleasant and said he updated everything and our pet would be returned to Aves on Monday 8-17-2026. He stated that AVES would give me a call and I would receive a text from Pet Meadow. I waited until late afternoon on Tuesday (8-18-2026) and still did not hear from AVES or Pet Meadow. I called Pet Meadow and left a voicemail inquiring on the status of my pet. I received a voicemail from Michael at Pet Meadow which left me confused and concerned. I'm currently under the impression that my pet was already cremated and should have been returned to AVES by now. This voicemail (transcription attached) stated that they were behind on processing remains due to their AC being out for the last couple of weeks and that they did final quality control yesterday (8-17-2026). This does not match what I was told on 8-14-2026. I was told that my pet would arrive 8-19-2026 to AVES. At this point I'm concerned that something happened to my pet's remains. That brings us to today Friday 8-21-2026. I still have no updates. I contacted Pet Meadow and was rudely addressed by a woman there for wanting answers. She blamed AVES and hung up on me. I called Pet Meadow back and asked that this issue be escalated. Thankfully my pet was returned late in the day 8-19-2026. AVES did not get a chance to call, but Pet Meadows did not text me as promised. Where this leaves me... with the lack of accountability and the stories that don't match up... is what I received back my pet's remains? An AC being out for weeks in a crematorium in Houston, Texas, how were my pets remains handled during that time? I am waiting to hear back from Pet Meadow for a legal contact for my attorney to reach out requesting all records related to the care and handling of my pet's remains. I also need them to prove the remains returned to me are indeed my pet.

If I could give zero stars .. I would... I am a veterinary…read moreprofessional and I trusted Pet Meadow with my girl. Aside from her not being returned to me on the date that they told me she would.. she returned to me in a damaged photo urn with white residue all over the outside and a full finger print in residue on the inside. It is very clear to me that the residue is from cremains of a pet. Mine or someone else's. Either way it is extremely disheartening that they had the audacity to return my beloved pet back to me in that condition. All they did was offer a new one, refund on that item alone, and keep saying "I am sorry". Do better Pet Meadow.. to some.. animals are our children.

I lost my Silky Terrier on Feb. 5, 2026. I called on Mission Pet Memorials for her cremation…read more Wonderful people. Catlin was very kind, compassionate and caring. I knew Casey would be treated gently.

I cannot say enough how much they have done for me and my family. These are the most caring, kind…read moreand compassionate people I've ever worked with. Truly angels, there during the worst part of your life, making things a little bit better. Thank you so much!

Dr. Chapman was amazing. It's never easy to say goodbye to a pet, but to be able to do so at home,…read morein a comfortable environment, with love and dignity - that's the invaluable service that Dr. Chapman provides. Thank you, Dr. Chapman, for enabling us to send our cat over the rainbow bridge on his terms, surrounded by love.

Professional, caring experience at a terrible time. We have had to use her services twice in the…read morelast three years. She takes care of everyone and gets you though a very bad moment.

This was my first time ever using a service like this. I've never had to cremate a pet or go…read morethrough this process before. We were referred by All Creatures for our gecko. The service was very prompt and affordable. I did have an issue with payment where I got an error, but I contacted them right away and they were able to help immediately. They even noticed that some things weren't completed and took the time to help me during this difficult time to make sure we got everything we wanted for our pet. I would definitely recommend this service to anyone. I know there are other options on their site, so if your pet needs this service, please check them out.

They have always been the best at cremation of my pets. They are always caring in handling them and…read morethey make a perfect hand print of your dogs. It just makes me feel like you're working with people who really love and respect your pets.

I lost my 18 year old baby girl March 29th. We were in Port o connor when she crossed the rainbow…read morebridge. I didn't have my head straight when we discovered baby girl had passed and chose the first place for cremation on Google, which was a certain animal hospital that when we got there said we would get her back in a month. After a few days my husband and I decided that that was too long and we found eternal waters online, watched the video of the process and liked that it was more environmentally friendly than traditional cremation. And the fact that my baby girl loved swimming in lakes and beaches seemed like this was meant to be. Thank goodness they offer pickup from the other clinic we had her at. That would've been tough for us to do. Lilia was super sweet and understanding even with my weird request of sending me a photo of Lucy to make sure the right dog was picked up. But thank goodness she suggested me sending her a photo of Lucy so she can confirm during the pickup. That made it a lot less painful. She texted me immediately on pick up that it was 100% my baby girl. Told it would take about a week but it ended up being 2 weeks. It was worth it with all of the extra things we got to keep in her memory. I had asked for an impression of her front 2 paws, one of her feet became deformed as she got older, a single paw print, a nose print, and her different colors of fur in a jar which I was really impressed she got all of the colors because I had just groomed my baby before she passed and her fur was short. I will take my future babies and recommend them to people in the future. She was so kind and understanding during one of our hardest losses. Thank you!

The owners do not care about your baby, they do not care about your loss, nor do they care if they…read moreeven provide your babies remains back to you. They refuse to speak to you when you have questions about their mistakes. I warn you do not use this facility or any Aquamation facility in TX since they almost all get sent here apparently.

My parents have adopted two amazing Boxers from ABR, have donated money every month for 5+ years,…read moreand have paid to name over 20+ dogs in honor of their late Carmen Miranda. So, imagine our surprise when my parents submitted an application to adopt and were denied - for the simple reason my mom missed a heartworm treatment for their current dog (they changed Veterinarians and it was overlooked). ABR posts on social media how much they need money and "new parents" - yet, clearly neither truly matters. Needless to say, my parents have stopped the automatic donations and are currently looking elsewhere to adopt their next angel - and for a new charity to support.

This review is not really for the organization as much as for their volunteeers. I am not one to…read moreprovide reviews but I feel like I have to in this case. I was approved to adopt from Austin Boxer Rescue and went to one of their adoption day events a few months ago. They are very organized and MOST of the volunteers are very nice. But the one dark haired lady who signs in visitors was the rudest person I have ever met. She was talking horribly about all the other volunteers and was rude to us (and to the other familes that came that day). Like seriously rude. It was very offputting for the first person we met to scream at us and others. I wish I could remember her name - maybe Tina? Tanya? That said, I worked with Justin and he and all the other volunteers were helpful and nice. I haven't found the perfect dog yet and am not sure I want to go back to their adopt day again. I don't want to be yelled at.