Oscar at Stardust made a sad and painful experience such a sweet one. He was very professional and…read moreflexible picking up our sweet doggie, Oliver, who was our 16 and a half year old Pomeranian. Oliver had passed away that morning at our house and I was able to book a same day pick up. His communication and process went very smooth and I appreciated his patience and kind, caring words throughout the week. Oliver was picked up in a beautiful wicker basket with fresh flowers and brought back to us in the urn we picked out with his name added to everything. It all turned out so personalized, so beautiful and I am so very thankful. Thank you!

During one of your most difficult times in life, having Oscar come to take care of your baby with…read moreso much compassion for your loss makes such a hard period relieving. He is everything you could want for your pet and your own heart in that moment.

My PurrBall crossed the rainbow bridge in October. I wanted…read moreto bear her in my kitty cemetery in the backyard, but the ground was too hard, so I had her cremated at Fond Memories. Many vets in town use their service, and it was going to cost an extra $65 for picking up her body and returning her cremains so I took her out myself. The staff there is extremely kind. I got to spend extra time with her in a mourning room. I was offered getting a lock of her hair and a paw print if I wanted, but I declined. I was told that I would probably be able to pick her up the following week I received a call about two days later. Her crews were presented to me in a beautiful satin blue bag. The ground was still too hard, so she is sitting on my altar, and though it has rained and the ground is soft enough to dig, the time is not right to say my total goodbye yet. I highly recommend Fond Memories.

My vet chose this cremation service for my beloved cat. The euthanasia moment shocked me -- my head…read morewas spinning and I didn't know what to ask or do, as it was my first time losing a pet. The receptionist reassured us they trusted this service and that my boy, whom I loved for 16 years, would have a private solo cremation which I very much demanded for. When I received his ashes and , I was deeply touched. Everything was done so elegantly and with great care. Nothing was missed -- they even kept his unique tail fur, something I forgot to ask for. I'm truly grateful for the compassion and respect they showed during one of the hardest moments of my life.

Wonderful company to deal with during the difficult time of the death of your pet. I called the…read moreAustin Pet Meadow location multiple times to plan arrangements and modify my keepsakes order. They let me know about the option to do an "attended cremation" aka wake/viewing at their crematory location in Houston, which I opted to do. They also got all of my keepsake orders correct, and they were all done with the utmost quality. This Austin location offers a Pet Loss Support Group once a month, and I am SO GLAD I went as it was super healing and helpful for me to work through my grief of losing a pet. Highly recommend this group to anyone in the Austin area going through the same thing.

If I could give zero stars .. I would... I am a veterinary…read moreprofessional and I trusted Pet Meadow with my girl. Aside from her not being returned to me on the date that they told me she would.. she returned to me in a damaged photo urn with white residue all over the outside and a full finger print in residue on the inside. It is very clear to me that the residue is from cremains of a pet. Mine or someone else's. Either way it is extremely disheartening that they had the audacity to return my beloved pet back to me in that condition. All they did was offer a new one, refund on that item alone, and keep saying "I am sorry". Do better Pet Meadow.. to some.. animals are our children.

I lost my Silky Terrier on Feb. 5, 2026. I called on Mission Pet Memorials for her cremation…read more Wonderful people. Catlin was very kind, compassionate and caring. I knew Casey would be treated gently.

I cannot say enough how much they have done for me and my family. These are the most caring, kind…read moreand compassionate people I've ever worked with. Truly angels, there during the worst part of your life, making things a little bit better. Thank you so much!

Professional, caring experience at a terrible time. We have had to use her services twice in the…read morelast three years. She takes care of everyone and gets you though a very bad moment.

I can't say enough about Danielle professionalism, kindness and genuine empathy with my situation…read more Thank you!!

They have always been the best at cremation of my pets. They are always caring in handling them and…read morethey make a perfect hand print of your dogs. It just makes me feel like you're working with people who really love and respect your pets.

Very professional, responsive, inexpensive. Their quality of work is great. Expectations exceeded…read moreoutcome. Thank you!

I lost my 18 year old baby girl March 29th. We were in Port o connor when she crossed the rainbow…read morebridge. I didn't have my head straight when we discovered baby girl had passed and chose the first place for cremation on Google, which was a certain animal hospital that when we got there said we would get her back in a month. After a few days my husband and I decided that that was too long and we found eternal waters online, watched the video of the process and liked that it was more environmentally friendly than traditional cremation. And the fact that my baby girl loved swimming in lakes and beaches seemed like this was meant to be. Thank goodness they offer pickup from the other clinic we had her at. That would've been tough for us to do. Lilia was super sweet and understanding even with my weird request of sending me a photo of Lucy to make sure the right dog was picked up. But thank goodness she suggested me sending her a photo of Lucy so she can confirm during the pickup. That made it a lot less painful. She texted me immediately on pick up that it was 100% my baby girl. Told it would take about a week but it ended up being 2 weeks. It was worth it with all of the extra things we got to keep in her memory. I had asked for an impression of her front 2 paws, one of her feet became deformed as she got older, a single paw print, a nose print, and her different colors of fur in a jar which I was really impressed she got all of the colors because I had just groomed my baby before she passed and her fur was short. I will take my future babies and recommend them to people in the future. She was so kind and understanding during one of our hardest losses. Thank you!

Horrible experience. I should have known from the beginning how unprofessional and uncaring they…read morewere by our first interactions with the owner the night before and her husband the next day. A lot of things happened and a lot to say but most devastating is the fact that our baby (dog) was returned to us with a cats microchip. The cats Mom didn't even know hercat was at this location in Converse since her cat passed in Dallas! This place is a scam with other companies involved. They are unempathetic and uncaring and have refused to answer my questions regarding my babies remains, the cats microchip and everything else all they want to say is do you want a refund or not? and we gave you a refund. The cats mom was offered a drawing to make up for it. Really!!??A refund does not take away the agonizing uncertainty about what happened to our Baby of 18 years that we trusted to them! I am positive all good reviews are fake! They even shutdown their facebook page when I wrote a truthful, bad review. I warn you do not trust this place with your babies! I am happy to share more details with anyone who is interested. Recently heard from some others that used this business and had issues as well. Their truth will come out too.