Edited to address the Google review response from Argos and include a photo of the slip they gave me stating hand delivery not porch dropoff: I have a copy of the slip I was given which does not state a porch dropoff if we're not home. It states hand delivery or pickup from your location. Which means when you called to schedule a day I made sure to be home all day as to not miss the delivery. Also referring to someone's beloved pet by animal or package is disgusting. Use language like pet or my pets name. A person is grieving show some humanity for crying out loud. If you're not equipped to deliver, DONT OFFER IT! I would've rather picked him up from any location rather than gone with this. Also, call someone when you guys messed up immediately. Don't ignore the issue and then respond when they write a review. Then still not even have the humanity to call me in response to the review rather than that pathetic response, maybe I would've updated it to say something nice if you had. Its called damage control. My pet was cremated by Argos and scheduled to be delivered to our home on Monday. We waited all day anxiously awaiting to receive him and never received a followup. I called yesterday at 3pm and was told he was delivered. I was then texted a photo of the front door he was dropped off at. Not our house...I freaked out and my husband drove around the neighborhood until he found the house. THANKFULLY, the woman who lived there was trying desperately to reunite us via FB since there was no contact information for us or even an Argos logo anywhere except when you open the paw print box there is a certification he was cremated by Argos. I am absolutely horrified that my beloved pet was dropped off like a food delivery with such little care and no information to lead the recipient in the event that this incorrect delivery happened to get him home. Why is there no confirmation followup that he was delivered? Why don't they text or e-mail that door image promptly following delivery so he could have been reunited with us immediately?? Imagining that if someone wasn't kind enough and/or didn't realize what this delivery was had just thrown him away or left him on their porch to picked up by a package thief then discarded makes me absolutely sick. How dare you assume that I am okay with a porch dropoff?? I was told he would be HAND DELIVERED. Which means someone would give him to me with respect not left on our doorstep. To add insult, I was told yesterday around 3:30 I would receive a call from a manager and haven't heard from them. I completely question their ethics on how they care for our beloved pets and I am sickened by this whole ordeal. read more

Argos Pet Cremations - Pet Cremation Services Near Me - Liberty Hill, Texas

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This was the place that our vet uses so we didn't do much research before hand, especially given the terrible situation we were in. Overall, if you must use this business, I highly suggest you Do Not purchase any of the "upgraded" packages. You will be severely disappointed, just as we were. We ordered the "Wood Package" which was to include a , "clay" paw print as stated on their website, however the one we got was a cheap planter type foam and the entire casing was very scratched. Its the ugliest thing and I don't see how anyone would think its ok to send it out this way. The package also includes a ink paw print, but its so severely smeared that it looks like someone just did it in an extreme hurry. (My toddler could've done better) but, thankfully I have my own prints that I managed to get the week before our dogs passing. And as for the "wood" urn, well no shocker, its also the cheapest and equally scratched up material. I would equate the feel to a balsa wood. I have since ordered a new wood urn online and its quality is 5x better than the junk Argos gave us. And no, it didn't cost 5x the price. It was the same amount we paid to "upgrade" our private cremation package. So its clear, that this place is either very cheap or simply lazy and careless when it comes to what they are selling. I will never allow any other pet of mine to be cremated at this facility. read more

We had to euthanize one of our older cats recently and have always opted for a private cremation service. The one we used for years near Canyon Lake was bought by a Canadian corporation and they changed their business model. Our veterinarian suggested Argos Pet Cremations in Liberty Hill. The facility he had used for years went out of business and he now refers to Argos. We called and Miss Charity was extremely helpful in planning our visit the next day for a private cremation. While it is a no-frills facility, the service compares favorably with others that are much farther away. We were able to observe the entire process from start to finish, which is very reassuring for anyone wanting to be sure the cremains they receive are those of their loved one. We wholeheartedly recommend Argos. read more