Great meal. Love that everyone can customize their meal to their tastes. The food was fresh and delicious

Food was very good. I loved the new experience, but I prepared for it watching YouTube videos and highly recommend this if it's your first time. There are great tips there especially for making your sauce. The sauce and the order cooking the food are super helpful. The restaurant is nice & clean. We'll be back. read more

I have been to Crazy Hot Pot a handful of times and it is consistently great. The bar has a great selection of seafood, meats, vegetables and sauce options. They also have crawfish, crab legs, shrimp and fried rice. All delicious, but they don't replenish the crab legs often enough. From the apps we really like the asparagus, dumplings, and the meats (especially the short ribs and pork belly). I always look forward to these meals! read more

Something new to me being in New Orleans all my just eating what is here this place is very unique good food boiling bowl is so good will go again everything is fresh can go wrong read more

Oh crazy hotpot, how I love this place. I got hooked on the hotpot concept in another state and have been waiting on a good concept back home. After some TikTok reviews this one popped up and it was the best suggestion. For one dinner or lunch price, you get access to broth of your choice a menu full of Korean bbq, apps, and a bar of meat/noodles/seafood. Return to the table with your choices off the bar and dump them in the broth. They even have cooked seafood like snow crab and crawfish. A little nice robot will bring an bbq and apps to your table. You will leave here overeating so be prepared. I knocked off a star bc we got the spiciest broth available but the ventilation is not good in the restaurant. We ended up almost choking ourselves and the neighboring tables out at the end of our dining experience. The waitress advised that was normal. With this next time I will get a step down in spicy. read more

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It was great we didn't wait long the food was good. Service was food too. I wished they had given is a over view of where the food was because we missed all The meat options. read more

I always enjoy coming here and it's always very tasty! I like to get the Tom Yum broth. I get my spice level on the side because I like to add to taste. The vegetables are always so fresh here and I love the many options to choose from (get the bok choy!!). I will say that I don't like the mussels or crab legs here they don't tend to be very fresh but everything else I get is always good quality. The only other thing I didn't really enjoy was the fried calamari. I thought it was cut too thick, but that could just be a personal preference. The staff also does a great job at keeping the buffet stocked and clean. Always friendly and helpful service. Aside from the food, they have a tablet at the front entrance that you can join the waitlist for and I've noticed this last time that it's powered by Yelp! You can join on the Yelp app ahead of time and see what your wait time would be. It is very accurate. Me and my friend went and sat in the car until our table was ready. We arrived and we were number three in line and it took less than 20 minutes. They do have an upstairs and it's no different than downstairs so if they ask you if upstairs is OK just go ahead. The only difference is there's no robots upstairs. And by robots I mean the little robots that bring you food on a platter. This is the food that you order and don't get at the buffet-- fried calamari, spring rolls, cooked meat, etc. Definitely, recommend checking this out. It can be intimidating at first, but the staff is very helpful and will answer any questions you have. They also serve cold sake - no hot. Three different choices though and all of them are good. Lol. I tried them all :) OH and be careful not to leave your spoon sitting in the boiling hot pot because you will burn your mouth when you go to take a bite. Also tried that lol read more

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Really great deal and bang for your buck. My friend and I came for lunch. Lots of choices from broth, noodles, veggies, and seafood this place is awesome!! Seriously, clams, mussels, shrimp, blue crabs, frog legs, squid - so many options!! We were very impressed. Casual vibe, lots of tables and booths and even some private rooms. The host, who I think must be a manager or owner was very friendly and explained the menu to us. The meat quality was ok. Liked the sauce bar a lot. I love that they have lots of fresh garlic, cilantro and sesame sauce. I wish they would have refilled out waters more than once. The gentleman at the table next to us had their server check on them multiple times but we were only checked on once because I asked at the front for water when I got up to use the restroom. I would definitely come back. read more

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Just had a nice dinner at Crazy Hot Pot( I think this was my 4 time but first time since they added the bbq option) our waitress, Jenny did a great job. The place was busy enough that we were seated upstairs which by the way who knew there was even an upstairs, which was comfortable and quiet. The manager Alan, was also very nice and great at explaining different options on the cold bar. Look forward to seeing both of them again. I recommend the Thai curry broth. It's got a nice spice level and a broth like consistency. read more

My favorite spot. Service is amazing and food selections are always fresh. I look forward to eating here all the time 100/10.

Wonderful place to get hot pot, barbecue, seafood, and other Asian foods in the Metairie location. There was an overwhelmingly amount of food that you could order, which is great for the price that you have to pay. Everything was great, I love the crabs, The appetizers were good, the service was spectacular here. The meats were not my favorite, but if you're looking at seafood, and this is the place for you. I highly recommend and would come back. read more

Crazy Hotpot - Hot Pot Near Me - Metairie, Louisiana

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My Boyfriend suggested we go here & when we arrived we were greeted by our server hope, she was really nice and knowledgeable about the menu. The food was really good, the robots were cute, the environment was a nice mixture of both cultures, the clientele was also very diverse. This is a great place for groups of 4. read more

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My kids love the rice cake and the scallops. The bar was alway filled . Food was excellent today. Our waiter was very attentive and he alway checking back in with us. Tonight was very quiet and calm maybe bc we came late around 7:30 pm. The atmosphere was very quiet and calm. read more

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I went here with my coworkers for lunch and we enjoyed ourselves. It was all of our first times and our server explained how everything works. The buffet area was very clean and plentiful. The food was very fresh as well. I loved the sauce area and being able to create my own concoction. I had the Cajun broth and I'm glad I got it! It definitely tasted like a seafood boil with the right amount of spice. That'll be my go to! I can't wait to go back and try some other options. I also loved the robot waiters they were so cute! read more

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Good foods with friendly staffs. My family happy to enjoys every 2 weeks. Kids always got full with many options. We Absolutely come back.

Everything was great..my favorite soup base is the chicken or Tom yum. The ambience is amazing. read more

Crazy Hotpot - Hot Pot Near Me - Metairie, Louisiana

We really enjoyed our time there. I docked them a star because our waiter was kind lf inattentive. We spilled a drink and had to clean it ourselves because he was no where to be found! Other than that, we had a great time. The food was delicious. I will say some lf the BBQ was seasoned heavily with what tasted like cumin, so kf you're sensitive to it, you may want to ask how it's seaslned before ordering. A pro tip is start slow. Only fix what you can eat in one portion, then go back for more. The chargrilled oysters were free for us because we had a table of 4 but normally there is a charge, and you can only get one order. The cajun broth was tasty and I love how they have the sauce recipes posted. It was worth it and we'll definitely be back. read more

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They have a really good selection of all hotpot items. My favorite is the watercress that's not commonly seen in most places! And their appetizer options are nice from both the menu (included in the AYCE) and some on the buffet area. Their dessert options is also really nice with ice cream, cheese cake, fruits, and pudding. My favorite was the brown sugar pudding that's was a very authentic Chinese flavor. Overall it was a gem of a place for Metairie! read more

Crazy Hotpot - Watercress - Hot Pot Near Me - Metairie, Louisiana

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So I've eaten here twice so far and both times were pretty good in terms of hotpot broth and the items available at the buffet to cook. I would say I enjoy the tom yum broth more than the curry overall, but it's also best to tailor your broth with extra seasonings from the buffet bar. They have a wide variety of seafood and veggies to choose from at the buffet, as well as 4 different cuts of meat in the freezer. My main complaint is some people not being mindful and tend to cross contaminate tongs with other items and even leaving tongs in different areas instead of leaving it in its respected area. Also unsupervised minors grabbing things and messing with items at the bar like the desserts. The restaurant can get pretty hectic during rush hour and the robots rolling around to serve items. Overall, I can say this is one of the better hot pot places for me in the metro area which is good for what it is. read more

When I tell yall this is the perfect spot for groups and special occasions! Actually you can even go alone, but we not only ate good, we had a great time creating our dishes for dinner and making our own sauce! I will be back asap! 10 out of 10 with food, customer service, and speedy delivery of drinks and food. Go asap! You won't regret it! read more

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Jenny is the best please give her a raise or a promotion she is the sweetest ever ask for her when you go! And the food was to die for definitely exceeded my expectations and this is a great location 100/10 recommend especially for a date read more

I love crazy hotpot. The free appetizers with the robot delivery is top tier. The ingredients and sauce station is always stocked. Everything is always good! Friendly staff. read more

Fun place to eat with friends and family!!! There is something for everyone!!! We had a great time, service was great and food was fresh and delicious!! We will be back!! read more

Crazy Hotpot - Trying something new! - Hot Pot Near Me - Metairie, Louisiana

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This was indeed a great time had with my husband. This is my second time at this location. I would love for you all to see the robot that delivers your appetizers. It is so cute. read more

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When I tell you that spicy butter hits different and when you put your different ingredients in there that favor is something serious

If you love hotpot you have to come here. There are a good variety of bases and ingredients to choose from. The appetizers and cooked meats were also flowing continuously thanks to our robot friends. The waitress was amazing as well and attentive. This is a great place for socializing with friends and family. There is also ice cream, pudding, fruit and cheesecake to end off your meal. read more

So yummy loved the experience bring a big appetite. Fresh food and fun experience!!!!

Great soup. I love tom yum soup. Recommend to family party. We come here and very enjoy the foods. They have different food to choose . Fresh seafood. read more

This restaurant has a very unique format, and is a little overwhelming. It is a one price buffet, and the buffet consist of three waves. First, order from an appetizer menu. Each order is approximately two pieces, and you can order as many appetizers as you want (and as often as you want). Next, you can order from a BBQ menu. Again, you can order as many items as you want initially, but you can only order a second round from this list. The third wave is the hot pot, where each diner has their individual bowl. You get to choose from several different broths. Your bowl is where you cook and enjoy ingredients from a long buffet bar and freezer. The ingredients include fresh vegetables, frozen dumplings, seafood, and frozen meats. Confused? We dined with some family members who have been here before. I would have been confused and really intimated by the whole process without their guidance. We had a large group that was able to try most of the items on the appetizer and BBQ menus. My favorites appetizers were the kimchi, fried chicken wings, and dumplings. The BBQ items are served on skewers, and gillled. I really preferred these over the appetizers. I really enjoyed the beef bulgogi, spicy beef bulgogi, spicy chicken, and mushroom. I ordered the beef broth. The hot pot ingredients bar is amazing as it has everything you could image. There are fresh vegetables, noodles, dumplings, and tons of fresh seafood. The adjacent meat freezer contains thin rolls of beef, pork, and chicken that are frozen. Cooking the various items are a little challenging because everything cooks as different speeds. Honestly, ensuring all the raw meats are thoroughly, and not cross-contaminating cooked with raw items made me nervous about this hot pot format. In conclusion, dining here takes a while and is a lot of effort. But it is a fun experience with lots of food. read more

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I had heard lots of interesting things about this spot so I resolved to schedule a visit. The robot waiters had been quite a talking point but I found them underwhelming as they were more a delivery machine than a waiter. A real weak point was the lack of a good drink selection with no unsweetened iced tea or hot tea. It was a generally interesting experience but overall I enjoy Korean BBQ a lot more. I would enjoy a bowl of Pho or Thai food a LOT more and at a much cheaper price. Overall it was entertaining for one visit but I wouldn't feel the need to return as it just didn't seem like a good value. My video review of Crazy Hotpot is here: https://youtu.be/8F5Nahn0CQ8 read more

Food was delicious and the ambience was so fun!! Jenny was an incredible waitress! She was very attentive and made wonderful recommendations as we had never been before. Will definitely be making this a date night stop from now on. read more

Order: tum yum broth This is an all you can eat hot pot spot with a time limit and a charge for wasted food. They offered a large variety of items to cook; different types of beef, chicken, pork, fish, mussels, clams, shrimp, imitation crab, lots of vegetables, tofu, eggs, corn, etc. and a sauce station to make dipping sauce of your choosing. They also offer appetizers on a separate menu. I like that they offer each person their own pot of broth but the only downside is they won't refill your broth if it runs low. Instead they add boiled water to your pot. No one enjoys a watered down broth. read more

Crazy Hotpot - Hot Pot Near Me - Metairie, Louisiana

What a wonderful experience! Delicious options, New experiences on every row, and delightful waitstaff. The music is a bit meh, but the robot adds a wonderful quixitic air to the experience. Guaranteed to have a new experience every time as your broth will never end the same way twice! read more

Great atmosphere and good food! My kids been begging for weeks to come here and eat dinner. read more

Crazy Hotpot - Menu cover - Hot Pot Near Me - Metairie, Louisiana

Selection of foods was fresh to pick from . Servers were great and accommodating. Ambiance clean with good lighting . My first time trying hotpot and I must say I will definitely try again. read more

Crazy Hotpot - Tom Yum - Hot Pot Near Me - Metairie, Louisiana

So we visited this place based off an Instagram post. We walked in, were quickly greeted and escorted to our table. The waitress was a bit difficult to understand and I don't think she understood my questions but she explained what we needed to do. I AM NOT a fan of buffets but this is a unique experience so I wanted to give it a shot. We selected our broth type, ordered appetizers and proceeded to build our bowls. My boyfriend stayed back as he realized the robot might bring the food and nobody would be there to retrieve it off the tray. (Something I think the waitress should have shared since we saw many tables where the robot was there but the customer(s) were up getting food. Once I selected my food and made it back to the table, he proceeded to get his. They had many options of seafood and meats and vegetables alike. There was also a lot of condiment and sauce options. The condiment station was messy though. I wasn't sure if the robots were there to enhance the experience or help keep cost down on waitstaff. Our waitress wasn't very attentive, in fact we were seated close to the door and saw many of them congregating around the hostess stand. As someone who comes from restaurant and operations management, seems to me that it would have been a great added service to have someone posted at each station (sauce/condiments and meat/vegetables) greeting and guiding guest while keeping it clean and tidy. It also would have been great for the menu to display steps. We quickly noticed that the food was cooking faster than we could eat it so the noodles were soggy and overcooked which gave an appearance of food waste. When they replenished the broth, it wasn't the same broth we initially received. In fact it was broth poured out a kettle that resembles dirty dishwater. I found that the broth was flavorless so I used the sauces to spruce it up. While the broth wasn't full the temperature setting was turned up high and boiling fast.i could only guess how to turn it down as the settings were writing in Chinese. Since the waitress wasn't attentive, it was hard to get her attention to ask her how to turn it down. It was overflowing out of the pot and popping out which could have been a serious burn injury. One of the pots was leaking from the bottom onto my boyfriend's fresh kicks. The music selection was modern and upbeat, however it was explicit in language. For a family oriented establishment I would have expected cleaner music. I'm not sure if I'd come back but it was definitely an interesting experience. read more

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Quantity over quality is what comes to mind when rating the food for this all-you-can-eat hotpot buffet. The waiters and waitresses are very attentive and super friendly (shout out to Chris!). Also, the vibes are more informal and hype (if you want it to be hype - there are KARAOKE ROOMS! I'm shook. Our karaoke machine in our room was broken though. I hope it gets fixed). For New Orleans, this hot pot place exceeds expectations. I have to qualify with "for New Orleans" because I would rate Crazy Hot Pot maybe a 3.7 if it were any other big city. NOLA does not have many "authentic" Chinese restaurant options. Moving from Seattle, and being Chinese myself, my snobbish standards for hotpot are high. One standout about Crazy Hotpot were the broth selections. There's a Cajun broth option! I liked it, but I think I'll stick to pork next time. Or maybe I'll order the Tom yum broth. But, for $30 AYCE, I was happy. Lots of appetizers were ordered for our table (crab ragoons, edamame, chicken wings, fried squid, sesame balls, etc). Plenty of seafood, vegetarian, and meat selections. I went too hard on the seafood with the blue crab, clams, and shrimp. The meat selection, there was slices of lamb, beef, and pork left to your disposal and AYCE delight. TBH I didn't take a good look at the vegetarian options, but I saw Napa cabbage, tofu, fried bean curd rolls, and lettuce. However, I was wary of the quality of the seafood. I didn't get sick, but I woke up the next morning with an upset stomach. Meat and vegetables were good quality though. I suggest that the seafood be stocked in the fridge rather than left out in the open, and have the waiters bring out the seafood upon request. Also, instead of white vinegar, maybe replace with black. read more

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The hotpot is really good. Many free options for bbq and appetizers. Great value for lunch during weekdays

I had to think about the experience before finishing my review. First, I think having a sign threatening to weigh my leftovers and charge $13 per pound is extremely off putting, and just tacky. This made me extremely conscious as a person who takes medicine and sometimes gets full very quickly. Now, to get to the review part. So, we have been wanting to try a Korean BBq/Hot Pot. The appetizers (unlimited as long as you clean your plate) were a mixed bag. They had a spicy spring roll that was way too oily. The crab ragoon, and the regular spring rolls were not bad. The regular chicken wings were greasy the BBQ ones were not. The Korean BBQ had some good choices. The raw bar of items to cook was as good. There were a lot of different seasonings as well. Let's address the papers we needed. This was to order from and the cooking times. These were occasionally traded out with other tables. Uhhh, a cheap scotch laminator and card stock printing at Kinkos would solve this probablem. But...I may forgive every issue because of Peanut the robot that helped deliver some of the food. The place was cute, and clean. read more

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This was a different experience! I went with a few friends on a Friday night. We made reservations but still had to wait a little when we arrived. When you get there, you are seated and then greeted with a waiter who takes drinks, appetizer orders and the kind of base (flavor) you want for your hot pot. The appetizers were very good and unlimited. They were brought out on little robot trays which was very impressive to see. You go to the buffet where you can pick all of your toppings to go inside your hotpot. They have literally everything you can think of! The ambiance was nice. Could use a little more work at the back as far as keep up but overall a great experience! Something really fun to do with the family or a date night! read more

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