Everytime we come here we never get disappointed. The service and servers are amazing (especially Gen). The variety of food is amazing... the setting is always clean and well kept. read more

It was great we didn't wait long the food was good. Service was food too. I wished they had given is a over view of where the food was because we missed all The meat options. read more

They have a really good selection of all hotpot items. My favorite is the watercress that's not commonly seen in most places! And their appetizer options are nice from both the menu (included in the AYCE) and some on the buffet area. Their dessert options is also really nice with ice cream, cheese cake, fruits, and pudding. My favorite was the brown sugar pudding that's was a very authentic Chinese flavor. Overall it was a gem of a place for Metairie! read more

Crazy Hotpot - Watercress - Hot Pot Near Me - Metairie, Louisiana

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Oh crazy hotpot, how I love this place. I got hooked on the hotpot concept in another state and have been waiting on a good concept back home. After some TikTok reviews this one popped up and it was the best suggestion. For one dinner or lunch price, you get access to broth of your choice a menu full of Korean bbq, apps, and a bar of meat/noodles/seafood. Return to the table with your choices off the bar and dump them in the broth. They even have cooked seafood like snow crab and crawfish. A little nice robot will bring an bbq and apps to your table. You will leave here overeating so be prepared. I knocked off a star bc we got the spiciest broth available but the ventilation is not good in the restaurant. We ended up almost choking ourselves and the neighboring tables out at the end of our dining experience. The waitress advised that was normal. With this next time I will get a step down in spicy. read more

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I always enjoy coming here and it's always very tasty! I like to get the Tom Yum broth. I get my spice level on the side because I like to add to taste. The vegetables are always so fresh here and I love the many options to choose from (get the bok choy!!). I will say that I don't like the mussels or crab legs here they don't tend to be very fresh but everything else I get is always good quality. The only other thing I didn't really enjoy was the fried calamari. I thought it was cut too thick, but that could just be a personal preference. The staff also does a great job at keeping the buffet stocked and clean. Always friendly and helpful service. Aside from the food, they have a tablet at the front entrance that you can join the waitlist for and I've noticed this last time that it's powered by Yelp! You can join on the Yelp app ahead of time and see what your wait time would be. It is very accurate. Me and my friend went and sat in the car until our table was ready. We arrived and we were number three in line and it took less than 20 minutes. They do have an upstairs and it's no different than downstairs so if they ask you if upstairs is OK just go ahead. The only difference is there's no robots upstairs. And by robots I mean the little robots that bring you food on a platter. This is the food that you order and don't get at the buffet-- fried calamari, spring rolls, cooked meat, etc. Definitely, recommend checking this out. It can be intimidating at first, but the staff is very helpful and will answer any questions you have. They also serve cold sake - no hot. Three different choices though and all of them are good. Lol. I tried them all :) OH and be careful not to leave your spoon sitting in the boiling hot pot because you will burn your mouth when you go to take a bite. Also tried that lol read more

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The hotpot is really good. Many free options for bbq and appetizers. Great value for lunch during weekdays

So I've eaten here twice so far and both times were pretty good in terms of hotpot broth and the items available at the buffet to cook. I would say I enjoy the tom yum broth more than the curry overall, but it's also best to tailor your broth with extra seasonings from the buffet bar. They have a wide variety of seafood and veggies to choose from at the buffet, as well as 4 different cuts of meat in the freezer. My main complaint is some people not being mindful and tend to cross contaminate tongs with other items and even leaving tongs in different areas instead of leaving it in its respected area. Also unsupervised minors grabbing things and messing with items at the bar like the desserts. The restaurant can get pretty hectic during rush hour and the robots rolling around to serve items. Overall, I can say this is one of the better hot pot places for me in the metro area which is good for what it is. read more

Really great deal and bang for your buck. My friend and I came for lunch. Lots of choices from broth, noodles, veggies, and seafood this place is awesome!! Seriously, clams, mussels, shrimp, blue crabs, frog legs, squid - so many options!! We were very impressed. Casual vibe, lots of tables and booths and even some private rooms. The host, who I think must be a manager or owner was very friendly and explained the menu to us. The meat quality was ok. Liked the sauce bar a lot. I love that they have lots of fresh garlic, cilantro and sesame sauce. I wish they would have refilled out waters more than once. The gentleman at the table next to us had their server check on them multiple times but we were only checked on once because I asked at the front for water when I got up to use the restroom. I would definitely come back. read more

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I love crazy hotpot. The free appetizers with the robot delivery is top tier. The ingredients and sauce station is always stocked. Everything is always good! Friendly staff. read more

Everything was great..my favorite soup base is the chicken or Tom yum. The ambience is amazing. read more

Crazy Hotpot - Hot Pot Near Me - Metairie, Louisiana

Wonderful place to get hot pot, barbecue, seafood, and other Asian foods in the Metairie location. There was an overwhelmingly amount of food that you could order, which is great for the price that you have to pay. Everything was great, I love the crabs, The appetizers were good, the service was spectacular here. The meats were not my favorite, but if you're looking at seafood, and this is the place for you. I highly recommend and would come back. read more

Crazy Hotpot - Hot Pot Near Me - Metairie, Louisiana

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My Boyfriend suggested we go here & when we arrived we were greeted by our server hope, she was really nice and knowledgeable about the menu. The food was really good, the robots were cute, the environment was a nice mixture of both cultures, the clientele was also very diverse. This is a great place for groups of 4. read more

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I went here with my coworkers for lunch and we enjoyed ourselves. It was all of our first times and our server explained how everything works. The buffet area was very clean and plentiful. The food was very fresh as well. I loved the sauce area and being able to create my own concoction. I had the Cajun broth and I'm glad I got it! It definitely tasted like a seafood boil with the right amount of spice. That'll be my go to! I can't wait to go back and try some other options. I also loved the robot waiters they were so cute! read more

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So yummy loved the experience bring a big appetite. Fresh food and fun experience!!!!

We really enjoyed our time there. I docked them a star because our waiter was kind lf inattentive. We spilled a drink and had to clean it ourselves because he was no where to be found! Other than that, we had a great time. The food was delicious. I will say some lf the BBQ was seasoned heavily with what tasted like cumin, so kf you're sensitive to it, you may want to ask how it's seaslned before ordering. A pro tip is start slow. Only fix what you can eat in one portion, then go back for more. The chargrilled oysters were free for us because we had a table of 4 but normally there is a charge, and you can only get one order. The cajun broth was tasty and I love how they have the sauce recipes posted. It was worth it and we'll definitely be back. read more

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When I tell you that spicy butter hits different and when you put your different ingredients in there that favor is something serious

When I tell yall this is the perfect spot for groups and special occasions! Actually you can even go alone, but we not only ate good, we had a great time creating our dishes for dinner and making our own sauce! I will be back asap! 10 out of 10 with food, customer service, and speedy delivery of drinks and food. Go asap! You won't regret it! read more

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We went later in the evening close to close. We never felt rushed and made sure to let us know that the last call for the kitchen was at 930 so that we could order accordingly. Love the interior and the layout they have now. Food is well labeled so that you can build your hot pot plate. They had a wide variety of BBQ items and appetizers so that all palettes had something to try. I can appreciate that they bring smaller servings but allow you the option to request multiple orders at a time. For example, their chicken wings come in an order of 2 so if you have 3 people at the table, you'll need at least an order of 2. The short ribs from their BBQ menu were my favorite tonight. read more

Food was delicious and the ambience was so fun!! Jenny was an incredible waitress! She was very attentive and made wonderful recommendations as we had never been before. Will definitely be making this a date night stop from now on. read more

This was indeed a great time had with my husband. This is my second time at this location. I would love for you all to see the robot that delivers your appetizers. It is so cute. read more

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Good hotpot, variety of food selection. Our server is attentive. We truly ẹnoyed our experience and definitely will be back.

If you love hotpot you have to come here. There are a good variety of bases and ingredients to choose from. The appetizers and cooked meats were also flowing continuously thanks to our robot friends. The waitress was amazing as well and attentive. This is a great place for socializing with friends and family. There is also ice cream, pudding, fruit and cheesecake to end off your meal. read more

My kids love the rice cake and the scallops. The bar was alway filled . Food was excellent today. Our waiter was very attentive and he alway checking back in with us. Tonight was very quiet and calm maybe bc we came late around 7:30 pm. The atmosphere was very quiet and calm. read more

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Great soup. I love tom yum soup. Recommend to family party. We come here and very enjoy the foods. They have different food to choose . Fresh seafood. read more

Fun place to eat with friends and family!!! There is something for everyone!!! We had a great time, service was great and food was fresh and delicious!! We will be back!! read more

Crazy Hotpot - Trying something new! - Hot Pot Near Me - Metairie, Louisiana

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What a wonderful experience! Delicious options, New experiences on every row, and delightful waitstaff. The music is a bit meh, but the robot adds a wonderful quixitic air to the experience. Guaranteed to have a new experience every time as your broth will never end the same way twice! read more

Selection of foods was fresh to pick from . Servers were great and accommodating. Ambiance clean with good lighting . My first time trying hotpot and I must say I will definitely try again. read more

Crazy Hotpot - Tom Yum - Hot Pot Near Me - Metairie, Louisiana

I love this place!!!!! It has great tasting Korean food I love the little robots that bring you out your food and the prices aren't bad

This place is great it has good options and great service.The drinks are a little much but affordable.This really good restaurant is one for the books. read more

This restaurant has a very unique format, and is a little overwhelming. It is a one price buffet, and the buffet consist of three waves. First, order from an appetizer menu. Each order is approximately two pieces, and you can order as many appetizers as you want (and as often as you want). Next, you can order from a BBQ menu. Again, you can order as many items as you want initially, but you can only order a second round from this list. The third wave is the hot pot, where each diner has their individual bowl. You get to choose from several different broths. Your bowl is where you cook and enjoy ingredients from a long buffet bar and freezer. The ingredients include fresh vegetables, frozen dumplings, seafood, and frozen meats. Confused? We dined with some family members who have been here before. I would have been confused and really intimated by the whole process without their guidance. We had a large group that was able to try most of the items on the appetizer and BBQ menus. My favorites appetizers were the kimchi, fried chicken wings, and dumplings. The BBQ items are served on skewers, and gillled. I really preferred these over the appetizers. I really enjoyed the beef bulgogi, spicy beef bulgogi, spicy chicken, and mushroom. I ordered the beef broth. The hot pot ingredients bar is amazing as it has everything you could image. There are fresh vegetables, noodles, dumplings, and tons of fresh seafood. The adjacent meat freezer contains thin rolls of beef, pork, and chicken that are frozen. Cooking the various items are a little challenging because everything cooks as different speeds. Honestly, ensuring all the raw meats are thoroughly, and not cross-contaminating cooked with raw items made me nervous about this hot pot format. In conclusion, dining here takes a while and is a lot of effort. But it is a fun experience with lots of food. read more

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One of our go to favorite spots! The food and staff are always good! You can't beat the price and who doesn't love a little robot interaction! ha We might need to go this week!! read more

I had heard lots of interesting things about this spot so I resolved to schedule a visit. The robot waiters had been quite a talking point but I found them underwhelming as they were more a delivery machine than a waiter. A real weak point was the lack of a good drink selection with no unsweetened iced tea or hot tea. It was a generally interesting experience but overall I enjoy Korean BBQ a lot more. I would enjoy a bowl of Pho or Thai food a LOT more and at a much cheaper price. Overall it was entertaining for one visit but I wouldn't feel the need to return as it just didn't seem like a good value. My video review of Crazy Hotpot is here: https://youtu.be/8F5Nahn0CQ8 read more

I had to think about the experience before finishing my review. First, I think having a sign threatening to weigh my leftovers and charge $13 per pound is extremely off putting, and just tacky. This made me extremely conscious as a person who takes medicine and sometimes gets full very quickly. Now, to get to the review part. So, we have been wanting to try a Korean BBq/Hot Pot. The appetizers (unlimited as long as you clean your plate) were a mixed bag. They had a spicy spring roll that was way too oily. The crab ragoon, and the regular spring rolls were not bad. The regular chicken wings were greasy the BBQ ones were not. The Korean BBQ had some good choices. The raw bar of items to cook was as good. There were a lot of different seasonings as well. Let's address the papers we needed. This was to order from and the cooking times. These were occasionally traded out with other tables. Uhhh, a cheap scotch laminator and card stock printing at Kinkos would solve this probablem. But...I may forgive every issue because of Peanut the robot that helped deliver some of the food. The place was cute, and clean. read more

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Order: tum yum broth This is an all you can eat hot pot spot with a time limit and a charge for wasted food. They offered a large variety of items to cook; different types of beef, chicken, pork, fish, mussels, clams, shrimp, imitation crab, lots of vegetables, tofu, eggs, corn, etc. and a sauce station to make dipping sauce of your choosing. They also offer appetizers on a separate menu. I like that they offer each person their own pot of broth but the only downside is they won't refill your broth if it runs low. Instead they add boiled water to your pot. No one enjoys a watered down broth. read more

Crazy Hotpot - Hot Pot Near Me - Metairie, Louisiana

Everything was delicious, love the whole concept of the restaurant, service great, food fresh, some many options to choose from

They are back open you all! Highly recommend the pho broth, and the pea leaves! Great service as always!

Waitress was an absolute pleasure and the food was great. I was concerned about coming but I am glad we did.

So we visited this place based off an Instagram post. We walked in, were quickly greeted and escorted to our table. The waitress was a bit difficult to understand and I don't think she understood my questions but she explained what we needed to do. I AM NOT a fan of buffets but this is a unique experience so I wanted to give it a shot. We selected our broth type, ordered appetizers and proceeded to build our bowls. My boyfriend stayed back as he realized the robot might bring the food and nobody would be there to retrieve it off the tray. (Something I think the waitress should have shared since we saw many tables where the robot was there but the customer(s) were up getting food. Once I selected my food and made it back to the table, he proceeded to get his. They had many options of seafood and meats and vegetables alike. There was also a lot of condiment and sauce options. The condiment station was messy though. I wasn't sure if the robots were there to enhance the experience or help keep cost down on waitstaff. Our waitress wasn't very attentive, in fact we were seated close to the door and saw many of them congregating around the hostess stand. As someone who comes from restaurant and operations management, seems to me that it would have been a great added service to have someone posted at each station (sauce/condiments and meat/vegetables) greeting and guiding guest while keeping it clean and tidy. It also would have been great for the menu to display steps. We quickly noticed that the food was cooking faster than we could eat it so the noodles were soggy and overcooked which gave an appearance of food waste. When they replenished the broth, it wasn't the same broth we initially received. In fact it was broth poured out a kettle that resembles dirty dishwater. I found that the broth was flavorless so I used the sauces to spruce it up. While the broth wasn't full the temperature setting was turned up high and boiling fast.i could only guess how to turn it down as the settings were writing in Chinese. Since the waitress wasn't attentive, it was hard to get her attention to ask her how to turn it down. It was overflowing out of the pot and popping out which could have been a serious burn injury. One of the pots was leaking from the bottom onto my boyfriend's fresh kicks. The music selection was modern and upbeat, however it was explicit in language. For a family oriented establishment I would have expected cleaner music. I'm not sure if I'd come back but it was definitely an interesting experience. read more

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Definitely a first! We had a group of 4, so I let the host know I was early and wait. When my friends arrived I learned we would be 8, maybe 9, maybe 10??? Oy. A walk in party of nine ahead of us was already seated in a private room so I was a little nervous as to how it would shake out, but the manager was really great and sat us in two adjacent booths separate from the rest of the dining room. The deal is thus; for 29.99 and within 90 minutes it's all you can eat. However, if you over order, you are charged $13/pound of wasted food. I believe this only applies to unboiled food and appetizers. Not positive. The fixed price includes 2 appetizers/person and a bbq item. Additional apps and bbq is charged. The options are ENDLESS. Clams, mussels, crab, shrimp, fish, lamb, pork, beef...veggies....eggs...and then on top of all that there's a sauce bar! I just started mixing stuff totally unaware there are recipes on the wall for guidance. Duh. Our server was great getting our hotpot's going, clearing our tables as we consumed insane amounts of food, and graciously separated our checks. I fully admit, our group was a bit of a hot mess. This is a very fun food experience and a great value for the selection and quantity. Sorry, no to go boxes allowed. Gratuity is automatically added and credit cards incur a 1.55 fee. Just a few housekeeping notes; there were old signs still on the wall with promos for new years and Christmas that need to go. The hostess wall has a bunch of vending machine toys on it that could also go away. A strange Dr Pepper soda machine seems out of place as well. Aside from these odd eyesores the space is neatly designed for comfort and the boil bar and sauce bar are meticulously labeled. read more

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Really good! only complaint is it was so hot in there - like the AC was broken, in summer! But other than that, we will be back!