I used to love this place and left it a great review in the past. I keep going back hoping for good food but tonight was the last time. I asked that my shrimp with garlic sauce be spicy as it supposed to be per the menu. I've done this the last two times I've ordered here with no luck. Tonight as with those times the food was totally lacking in any spicy or peppery flavor. The sauce was very bland and sweet and thin. I can't understand why they just totally ignored my request but I will not be back read more

I've been here before and the food was good. Not awesome , but good. Tonight I ordered my usual of beef and broccoli. The meat was off. It was full of gristle and had a very strange texture. I was disappointed because it's so close to where I live. I'll try them again and hope for the best. I can't comment on the service because I always take it to go. read more

I enjoy their shrimp fried rice. Quick service! Thanks for the benches to wait. I have enjoyed the sweet and sour chicken as well!

Good fast takeout. My order is always good too. [Adding more words to reach 85 characters.]

I get it Yelpers this is a neighborhood spot with cheap prices and big portions. I have been looking for a Chinese restaurant with authentic good tasting food. Sad to say I am still looking. I ordered a variety of food and nothing stood out or made me say to myself.... Damn that's good. I'm trying not to be to critical of The Hot Wok so I will keep it short. Let me know what your experience has been fellow Yelpers and Foodies. So let it be written.... So let it be CLOSED! read more

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Very good fast food lunch takeout Chinese food. Delicious dumpling/potstickers. A good amount of food and consistent. That's hard to find these days read more

Omg this place is so good. The food is always fresh. I love them. Best Chinese food in Metairie. They give a big amount of food too. 10/10 recommend to anyone who asks!!!!!!!! read more

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Really good takeout in Metairie. And it travels very well. It has become our favorite Chinese to go. read more

Always delicious food. Very consistent quality. Great flavor & quick service. General Tso chicken delicious and crab rangoons are a favorite. read more

Classic take out. Great prices and great service. Quick delicious food. Would recommend.

This is gonna be my new go to Chinese spot in Metairie, service was good. Food was really good. They really give you a lot for what you order. Not super overpriced. Would come back again. read more

They are consistently good Chinese take out. It's nothing crazy different from any other Chinese take out, but the girl who answers the phone is very polite and helpful, they are quick, and you can count on getting the same quality item as you got it the last four times your ordered. Everything we have tried on the menu is pretty good! Obviously it's not some gourmet place like Miss Shirley's but that's not what you want always is it? Great neighborhood spot that is ALWAYS busy but also ALWAYS extremely fast. We order about once a week and it's my stepdads favorite. Fairly priced as well. read more

Cheap, quick and easy Chinese takeout. You get a lot of food for a great deal and one of the only Chinese takeout places my family and I can eat because of a family member with food allergies. Love their homemade hot mustard and seafood noodle soup. read more

Food was ok, service was what expected but not why you except when offing Chinese food... Ambiance is definitely to-go restaurant not dine in... read more

We did not receive what we ordered. We ordered Szechuan Chicken which was not what we received. Also added a Pork Eggroll that wasn't in the bag. Not sure if it is the delivery person's issue or the restaurant. read more

I ordered chicken wings and egg rolls. Both were mediocre. I could smell the old, burnt grease when I walked in the restaurant and I could taste it in my food. The staff was very friendly, hence the 2 stars. read more

New ownership is dropping the ball. This place used to be really great. Delicious food, good prices. Now the food is yucky. I ordered the coconut shrimp and it was disgusting tasting. I threw it in the trash. Nasty tasting . This place is not as good as it was under prior management. I will never go there again after 15 years patronizing this place. New management, food no good. read more

Good reliable American chinese food our Go-To takeout place. I like the Singapore Mei Fun and my bf gets their combo plates. Great for family style sharing if you get the entrees bc they come packed with food. Egg rolls and Wontons hit the spot! read more

I needed something different and had heard some good things about this place. Today I decided to try it out and had the sweet and sour chicken and the crab rangoon. Regarding the food, I was pleasantly surprised. The crab rangoon was some of the best I have ever tried. The sweet and sour chicken was equally as good and I thoroughly enjoyed my meal. NOTE: I was a bit surprised at how all of this is given to you and possibly I was not aware of how they operated. I received a typical oriental style box with the fried chicken, another with the white rice and a container of the sweet and sour sauce. I honestly thought I would get one large container with the seasoned chicken and another with the rice, similar to Panda King but that was not the case. Furthermore, I did not receive any utensils. Thank goodness I was bringing it back to a location where I had a plate and utensils or I would have been searching for something to use to eat! Will I go back, yes, but next time I know that I have to be prepared to mix it all together. Maybe that sounds like a whine, but if you are bringing it back to eat at your desk at work, that makes it a bit more complicated. read more

Since 2008, I have been a patron of Hot Wok Restaurant on Veterans. My choice shifted to this establishment after China Rose closed in the aftermath of Hurricane Katrina. The decision was influenced by the combination of delectable cuisine, generous portions, reasonable pricing, and an optimal location, making it the preferred choice over other contenders. read more

Hot Wok - a car parked in front of a building - Chinese Near Me - Metairie, Louisiana

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My husband went into the restaurant and placed an order and went he got home he saw that the order was wrong. That is bad business when you can't get the right food even though you went there. Do better!!!!! read more

The food is ok if you're craving Chinese food. Service is fast and food easy to pick up. Specific dishes: My kid loved the egg drop soup and gobbled it up. The chicken fried rice should be called "onion fried rice", as the whole dish was full of huge chunks of onions. Don't order this unless you love onions. The chicken and broccoli was good. You have to ask for chopsticks, plates, napkins. They won't give it to you automatically. No ambiance to speak of. Hot and small waiting room and was smoky. Better to call in your order and come pick it up. read more

Food was ready super quick! Portions are solid. The General Tso was bangin. The Chicken and Broccoli lacked some flavor but was still decent. Overall worth it for a quick take out spot for price. Service was quick and friendly too! read more

Hot Wok - Chicken and Broccoli (left) General Tso Special (right) - Chinese Near Me - Metairie, Louisiana

It was pretty convenient. The prices are OK pretty pricey for the meals services lackluster it's a In-N-Out type of thing it's fast food. So no ambience. read more

I tried Hot Wok again, and I was not disappointed! I had the chicken with cashews and the General Zhou chicken. Both dishes had quality cuts of meat, so that was awesome. The General Zhou was as expected: breaded and fried with a sweeter sauce. The chicken with cashews was DELICIOUS! It had a tangy miso-based sauce that was savory in flavor. It's by far my favorite item I've tried here! My only complaint was that they skimped on the chicken a bit for this dish. It had waaaaaaay more veggies than chicken, and I wished it was a little more balanced. They did not, however, skimp at all on the cashews - there were tons in there! Regardless, I had the General Zhou too, so I wasn't missing my protein anyway. The two orders is enough to feed my boyfriend and I for dinner and lunch the next day, so the portion size was once again generous! read more

Hot Wok - Sesame chicken and curry chicken with white rice - Chinese Near Me - Metairie, Louisiana

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Crabmeat Creamcheese Wontons, House Fried Rice General Tso's Chicken Crabmeat cream cheese wontons are a Chinese Food favorite of mine, my true go-to appetizer when I comes to American style Chinese takeout. The breading of the wontons were crispy on the edges, with perfect balance of crunch and fluffiness in the center. The filling was a creamy and savory blend of crabmeat and cream cheese. No flavor was overpowering and the texture was light and melted in every bite. The General Tso's chicken (white meat option) had tasty sauce with a bit of spice. The chicken was perfectly fried with a light crispy breading and juicy center. The side of rice with mixed vegetables did not meet my expectations visually, but paired nicely with the General Tso's chicken. The vegetables were steamed well but didn't blend with the rice. Overall this was a filling and satisfying meal. I would order the wontons and Chicken again. I may try a different rice on my next visit. I ordered my meal using the Waitr app delivery service. read more

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The food is always good but I usually order directly from their website and was annoyed to discover yelp is wayy more expensive. For some reason the same menu items seem to be a few dollars more which adds up to a lot with multiple items. Unfortunately I did not realize until after placing my order and thinking I paid more than usual. To be honest I was in a rush because we were on our way home and wanted to pick it up on the way. So my mistake to order through yelp was a lesson learnt. But my experience with Hot Wok was not affected. I'll just continue to order from their website for future reference. read more

Still closed, March/April/May ... My hubby is disappointed, really likes their food. I like Shrimp fried rice & egg rolls. He gets numerous items, likes them all. 06/18- Finally noticed they are OPEN ! Quite a wait though for take-out. Well looks like the word is out,very busy!! Glad they are reopened, food still good ! They have remodeled inside, more room. read more

Hot Wok - Chinese Near Me - Metairie, Louisiana

The beef and broccoli was inedible. Whatever the brown "meat" was in the container was horrible. Thin, slimy, rubbery morsels that made my stomach turn after one bite. I my opinion, this item should definitely be discontinued. read more

First time ordering take out from here and it was exactly what you'd expect from Chinese takeout. Crab Rangoon was tasty. I ordered because I was craving mei fun, which was was yum! My honey ordered the sweet and sour pork combo with beef lo mein. However, the sweet and sour pork turned out to be shrimp and the sauce wasn't all that good. Bummer! Overall, I'd order from here again although the prices are a little steep for what the food is. read more

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I never expect great food from take-out American Chinese, but maybe I'm spoiled moving from a part of the country with a high Asian population because it's just not very good. It's standard American Chinese food, but more bland, a bit dry, and overcooked. I ordered the General Tso's combo and my wife got the beef and broccoli combo. Neither was memorable. It wasn't terrible, just nothing special. On the plus side: the food was done very quickly. It was ready at the time they said it would be. Portion sizes were decent. Easy enough to order over the phone. Price is reasonable. I won't say that I'll never be back, but I'll be trying some other places first. read more

I've only written about three or four reviews in my life. I'm just not the type to meet people into hot wok in Metairie qualifies for me to take just a minute and see how unusually great it is. The food is delicious fast affordable and fresh. The shrimp are local and large not the typical thing you get the sauces are delicious the vegetables are fresh. Your order is always ready in about 10 minutes and it's affordable when I walk in and give the cook a big smile - he smiles back It's that kind of place, obviously family run. They care about what they're doing and they're good at it. Nuff said. Oh one more thing when you ask for a dish to be spicy they trust you and it actually is spicy read more

Delicious and always ready in 10 minutes no matter what I order. My favorite is the sesame beef. This is one of the few places I know that serve it. At this point I'm just adding words because I was told I need 85 more characters to post. read more

Tourist in town, tried their garlic chicken, my god it's so flavorful, for cheap Chinese it's so darn good, I drank the entire sauce in the box, I'll have it again before I leave and probably other things, it'll be hard to have Chinese at other places now up north read more

Hot Wok - Garlic sauce - Chinese Near Me - Metairie, Louisiana

My son loves shrimp fried rice but the place we usually get it from was closed so I remembered seeing this place once while looking for another place and decided to give it a whirl. Well let me just say, my picky son was not disappointed. I ordered a quart and asked for two plates and we were on our way. We sat in the car and ate and it was delicious. As I poured it from the container onto the plate, the shrimp just kept tumbling out. I apologized to my son for taking all the shrimp but they were not just on top, they were throughout so there were plenty left for him. We took care of our business and when we returned home, he asked me to warm up the rice. That's when I knew it was a hit! I will be back real soon and I plan on ordering more items. I'm looking forward to it. Missing one star simply for visual appeal. Not a beautiful place but it gets the job done. read more

Today is July 03, 2023. I contacted Hot Wok at 7:02 PM to confirm if they were open. The lady who answered the phone stated they were open today. I explained to her It would take me about 35 minutes to get to her and I would call her back to place my order so It could be hot and fresh when I pick the order up. At 7:32 PM, I called Hot Wok back to place my order. There was a lot of loud talking and noise coming from the background.The lady who answered the phone asked for my name and what would I like? Before I placed my order I told her Michael (my husband) would be picking up the order. After I told her I wanted the Shrimp fried rice and I wanted only green onion and fried eggs in it. She immediately cut me off and said wait I can't hear you the call is going in and out, I need to call you back. We hung up and she called my phone right back and asked how I wanted my rice? Again I explained to her how I wanted my rice. She then started talking over me and asked do you want extra green onions? She also stated we don't fry eggs we scramble eggs. How many eggs do you want? I then thought this lady is trying to start confusion. She is talking loud over me and asking unnecessary questions. And she keep hanging up the phone calling my phone back being very disrespectful. I have never got out of line with any one in this restaurant. I'm not a rude person period unless you give me a serious reason to be. I notice I called two other times a few months back to place my order and I received the same disrespectful treatment. This has to be the same lady talking loud over me, pretending she has an issue with the phone service and repeatedly calling my phone line. At 7:49 PM, I called Hot Wok back and asked to speak to a manager. I was asked by the person on the other end was this regarding my order. I said yes. Within a minute a lady who said her name is a Chell, stated she was the manager. I explained to her the disrespect coming from this person who has taken my order multiple times and I'm sure she has done it to others. The manager apologized for the disrespect of her co-worker and she would talk to her about the situation. I told her I was disrespected and treated unfairly and I wasn't leaving a tip this time. For the last two years I have been a customer, I have always tipped this restaurant for their service and food. The manager made brief pauses in between our conversation and really didn't sound as if she was going to look into the issue with her Co-worker. She sounded as if she didn't care. I knew once I said I wasn't leaving a tip, I wouldn't know what to expect. My husband took the picture of the plate before it arrived to me. Once my husband made it home, He gave me the receipt and on the receipt they charged me a $1 for adding egg to my rice and the egg was fried extra hard. The food was over cooked. The rice had too much soy sauce and greasy. The Chicken wings was darker than me. Hot Wok your food has always tasted great up until now, And your customer service is horrible and it should be as great as your food especially to customers who are loyal and friendly to you. I'm going to report this outside of the Yelp app. So people are aware of the abuse that come from the employees of this restaurant. This message comes from the Owner of a small business. You didn't just take my money in vain. read more

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I can't believe as much as my family and I eat here that we have never rated this little Metairie gem. I have been eating here for years now. Whenever you want low cost Chinese food, this is your place. Weather it's the amazing prices for lunch specials or dinner specials, you'll never break the bank. I only had one bad experience but that's not gonna stop me from still giving it 5 stars. I ordered the shrimp egg fo young and it was very greasy. Other than that, everything is very good. The staff is very friendly and you can see them making your food as you wait. It's very clean and they're following great COVID protocol. So next time you're in the Metairie area and look for quick and cheap Chinese food this is your please. read more

Orders are always on time and continue to satisfy my cravings whenever they arrive. Not pictured is the egg foo young which is absolutely to die for and my boyfriend said one of the better ones around Nola he's had. I also LOOOVE the steamed dumplings.... like really love.. the sauce they give with the dumplings is so savory I just can't deal. I save it for my own warm up dumplings I might snack on the next day! They give very large portions as well!!! The prices from a few years ago also aren't accurate! About a $2-$4 difference. read more

Hot Wok - Combination lo mein and chicken and pepper - Chinese Near Me - Metairie, Louisiana

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Very basic. The wontons were good and the generals tsaos chicken was good but everything else was very bland. I did not like the shrimp wontons or any other appetizer we got and the Wonton soup tasted soapy. read more

Great food. Sesame chicken was so yummy and we would go back just for that over and over again.