I'm super bummed to give this place only three stars but my first and only experience last week was deserving, but I'm optimistic that on another visit my rating could definitely improve.
Ok, so my two friends and myself walk in and immediately fall in love with the interior and are seated upon entering.
It was closer to closing (2.5 hours before closing) which didn't really warrant the poor service seeing the lack of patrons (everyone seemed to be in that typical home stretch mode that is kind of universal, and results in carelessness). Our waitress was sweet and understood that we were overwhelmed by the endless flavor combinations for out frozen lattes and came back several times, and once they were finally ordered it took what I thought was a little too long but I didn't mind all that much because my company was stellar.
When they arrived we dug in and were all beyond delighted. We all went without speaking for several minutes before expressing how much we each LOVED our lattes.
However my friend ordered home fries and they gave them to her in a to go container which was kind of annoying, but whatever, the waitress apologized for the kitchens mistake and insisted we take our time.
Anyway, we finished our drinks and I had noticed our waitress went MIA?
We sat for a while, until we were the only ones in the restaurant. I kept trying to make eye contact or at least seem like I needed attention of sorts but was overlooked several times by the girl who was breaking down tables for closing.
Once I got her attention I asked for a check which she then proceeded to get but first asked who our waitress was, who she later informed us had already told her she closed out her table and left. Awkward!
The girl who came to our saving then offered us 50% off all of our lattes, but then returned with the wrong checks which she then took back and told us she would still provide a discount, which she did not, but we were trying to get someplace by a certain time so we didn't speak up.
A lot of this had to do with the inexperience of the young waitstaff who were all beyond eager to end their shifts. Which I get because I'm only 20 myself, however when you're in the hospitality business it is absolutely not acceptable.
Nonetheless i would recommend a crazy beans visit at the start of the business day, which I will certainly be giving a try in hopes to not be disappointed again.
This place is super cute, and a great little place to go with friends. Hopefully you'll have a better service experience, but rest assured that the flavor is certainly there in those delicious lattes! Not sure how the food tastes, but it looks and sounds SUPER appetizing (not sure how it stands up to Maureen's though). read more