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Crawl Pros

3.7 (89 reviews)
Open 8:00 am - 10:00 pm

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Response quality

Excellent

Response time

20 minutes

Services - Crawl Pros

Insulation inspection

Insulation installation

Insulation removal

3 More Services

Insulation replacement

Sump pump installation

Sump pump repair

Crawl Pros Photos

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Reviews With Photos

Punctured gas line from installer staple gun
Larry W.

Everything was fine until their installer refused to acknowledged any english I spoke to him and walked away from me when I tried to show him something. I could not ask any questions or get answers from this crew. That being said, they appeared to do good work and everything seemed to be o.k. Days later my wife and I experienced a constance smell permeating our entire house, I called their receptionist and asked what was the chemical they used to disinfect and when could we expect it to fully dissipate. She did not know and did to call us back to see if things were o,k. Something the crew could have explained to me but were either unwilling or unable. A week has gone by no call back from Tacoma Crawl Pros, no follow up or anything. So now we are about a week and a half into this foul smell and I called back and demanded someone come out and inspect their job. In their defense they did respond. Upon entering our house they both noticed that the smell was probably natural gas. So basically we were sitting on a time bomb of natural gas. All the while we thought it was their disinfectant that was making us sick. Their inspector found the leak, it was a natural gas line that was punctured most likely by the installers staple gun. The problem was solved finally but we received no apology and as of this date have only received a $5 dollar gift card. Sad way to run a company.

Crawl space insulation and vapor barrier

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6 years ago

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9 years ago

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7 years ago

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Vanessa R.

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7 years ago

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Vanessa R.

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7 years ago

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Vanessa R.

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6 years ago

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7 years ago

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Vanessa R.

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5 years ago

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Richard H.

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4 years ago

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5 years ago

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8 years ago

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Richard H.

Thank you for the excellent review!

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13 years ago

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8 years ago

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Richard H.

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8 years ago

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Vanessa R.

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6 years ago

Nope it's you... we spoke on the phone several times. I had to threaten a lawsuit to get you to talk to me.

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Richard H.

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8 years ago

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8 years ago

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5 years ago

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6 years ago

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8 years ago

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Vanessa R.

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9 years ago

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6 years ago

This company is amazing! Great work and exceptional customer service. Give them a call, you will be so happy you did.

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Kevney N.

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4 years ago

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9 years ago

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7 years ago

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Vanessa R.

This is a terrific review. Thank you.

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8 years ago

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Vanessa R.

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7 years ago

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Vanessa R.

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8 years ago

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Vanessa R.

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9 years ago

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7 years ago

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Kevney N.

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12 years ago

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7 years ago

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Vanessa R.

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8 years ago

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8 years ago

Topher and team did a great job with our crawlspace. Very professional and did exactly as they invoiced. Would certainly use again.

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Vanessa R.

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11 years ago

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9 years ago

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Vanessa R.

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8 years ago

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10 years ago

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Richard H.

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8 years ago

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12 years ago

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Page 2 of 3

Ask the Community - Crawl Pros

Does Crawl Pros offer air duct cleaning?

Yes, but I would highly recommend to avoid this company! I had issues with their service - the mold came back and one of the air fans wasn't connected, and they never fixed the problem even though I had a warranty. Also, very unprofessional office… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Crawl Pros

The installation crew led by Jose and his crew Hugo and Ishmael took a little over a week to complete the process.

Mentioned in 5 reviews

Read more highlights

Northwest Crawl Space Services

Northwest Crawl Space Services

(8 reviews)

I hired NW Crawlspace to redo the insulation under my house, including duct sealing and rodent…read moreexclusion. They were friendly and professional, but a follow up inspection by another company later revealed that the work was substandard, and things that I'd paid for had not been done. After several attempts NW Crawlspace were unable to fix their mistakes, and communication broke down. I paid another company to come in and fix things, and the owner of NW Crawlspace reimbursed my costs and gave what I believe to be a sincere apology.

We needed to clean up our crawlspace because we were having a rat problem down there. I had a few…read morecompanies come over to take a look and give an estimate, but we decided on Northwest Crawl Space for these reasons: 1) Matan came and was very knowledgeable and professional. I also found that he was the only one who wasn't "sales"-y in his approach. 2) Financing was an option with 0% interest if paying off in 18 months. 3) Was the most affordable out of all the bids. Don't get me wrong, the pricing was comparable, but this company won by a small margin in costs. 4) They provided the removal of items and trashing it into the costs. A particular company was going to charge an insane additional amount to do this. 5) The workers who came to do the work were all friendly, professional, clean and quick. They did the job of about 1500 sq. ft. of crawlspace in one day. 6) When we inspected the finished product the next day, we were happy and their work exceeded our expectations! No more crazy smell coming from the vents and everything down there has been sealed and re-insulated, so no vermin should be coming in. 7) Plus, they have a 1 year "Rodent protection plan" for someone to come every 3 months to monitor the rodent traps to ensure us that the rats are not coming in. So by these reasons, I highly recommend this company! I will update in a few months or a year to make sure we are completely "rodent-free" down there. Excellent job!

Capitol Duct Cleaning

Capitol Duct Cleaning

(28 reviews)

What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

We hired Capitol Duct because they were the only company we called that used a scope (camera) to…read moreexamine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. We asked for photos of the fan. Did not receive them. We asked them not to use the fungicide but they did. Both requests were clearly typed right onto the Case Report. (Once we found out the type, we learned it wasn't as dangerous for sensitive people as we had thought.) The dryer vent was supposed to have a pre- and post-cleaning flow test per the Sales Order, but the results weren't reported. This cost a grand. I wasn't going to write a review at all until I saw what was on our filter only 9 weeks later. Today 5-9-26, we went to change the filter and found piles of crap on it... my husband threw it out before I could get a picture ... but this is some of it. I actually have an old ad that shows the prices charged for this kind of service 10 years ago... I used to get the ducts cleaned yearly back then. Now it is 20x more and far less dependable, obviously. Oh, and they tried to upsell us an Air Scrubber, too.

Crawl Pros - insulationinstallation - Updated May 2026

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