Last Friday, I woke to my house being 63 degrees. I had to leave for a while but returned around…read more3:30 pm and realized my furnace wasn't working. I called a number of places and two agreed to come Saturday morning to diagnose the problem. One was Pacific Air for $250. The other was $285. I was disappointed that I would have to wait until Saturday as temps at night at that time were in the 30s. Pacific Air then called me back and said they would send someone Friday night. Eric showed up around 7:30 pm, diagnosed the problem and was able to restore heat in the meantime, although not ideally as the fan would need to run 100% of the time but he informed me of that. It took a few days to get the part in but Eric returned today and got everything 100% back. I really appreciated that they heard me about being in a freezing house and getting someone out late on a Friday night. It cost a fortune but I suspect anyone else would also charge exorbitant prices based on the other company being $35 more expensive just for the diagnosis. I hope I never need them again but if I need someone, I would call them.

This business is freakin amazing!!…read more I've never had to deal with a leaking hot water tank. What a mess they can make. Randy came out to take a look at it the same day I called. He was super nice, on time, and wore his mask the whole entire time. This is when amazing stuff started to happen....Phil showed up!!! What a great guy and is very knowledgeable about his hot water tanks, heat pumps, and furnaces. I totally was in awe of him. This company is very lucky to have him. Then there is the office staff....very helpful, always answered the phone, and always called to let me know Phil was on his way! Thank you guys for making my experience great.

So, here's the real scoop. I called three other companies to come out and look at a problem with my…read moregas insert fireplace, they couldn't come out for 2 to 3 months, I called Rick at National chimney and even though he didn't think he could come so far out of his work area his technician was out within three days. It turned out I needed a replacement part for my gas fireplace, he called me within 2 days to tell me that the part was in. I was very happy with learning that they could get it done so quickly that I decided to spend a lot more money and I also scheduled to have my two wood-burning fireplaces cleaned. I did learn that one of the problems with cleaning one of my wood-burning fireplaces is that there's a lot of suet that can get outside of the house and float on the air, the technician didn't really clean up that mess as best as I would've hoped for but the technician also help me move something which he didn't have to do and I'm greatly appreciative for that. I gave them four stars out of five just because the area could've been cleaned up a little better. Highly recommend Rick and his crew.

Called to scheduled a diagnostic appointment for our gas fireplace and was given super easy…read moreinstructions and was able to fix it myself! So friendly and helpful.

I needed to have a garbage disposal installed, and Atlas responded quickly with their availability!…read moreI was able to get the disposal installed within 24 hours of making the request. The technician, Kyle, was professional, kind, and even played with my toddler while she was checking out his work! Kyle also noticed a slow leak and fixed it on the spot for no extra charge. I am really impressed with the install! Additionally, the pricing was very reasonable. There were no extra fees or up-charges-- the estimate I was given before the install was the final price!

They did a few jobs at my home and then out of the blue when the technicians made a mistake and…read morebroke my drain they had to cut into the drywall to repair the leak. They promised to have a drywall tech come in and repair the hole and the water damage. I attempted to contact them for over 6 months and got no reply. What a terrible experience. I still have a hole in my garage ceiling and no answer as to why a company that I was paying a monthly fee to decided I was not worth talking to. Ghosted and ignored and just baffled at this treatment. I do not recommend.

So we had Jay come out last year for a minor repair on our heater, He was quick to respond and the…read morecost of the repair was minimal! This year we decided to get AC installed. With such a low price given to me by Jay I was apprehensive and wanted to get a few other quotes, I ended up getting 3 more quotes. Jay wasnt only the lowest, But during the quote process he was extremely patient with all of my questions regarding brands and other up sells the other quoting companies were saying we needed... Jay gave me real information that I verified by my own research. Be warned people some of the other large companies out there are going to try and tell you that you need certain things that may be needed in other climates however not here in WA. Now onto the install. His team was quick, professional. And also very knowledgeable talked to us with each step of the install process. Explained what they were doing, and even helped program out thermostat... The truly amazing thing was these guys were extremely friendly and even entertained my 2yr old son at times humoring my son when he would try and bring them his toys. Simply put I will go to Jay and his team for anything gas, HVac related. They are truly an amazing company!

On time. They had the necessary part on the truck. Didn't take long for diagnosis, repair, and…read morecleaning. Trustworthy.

Our old oil furnace was 50+ years old, but we rent and our landlord pushed replacing it as long as…read morehe could. We ended up having a crack in our heat exchanger. It HAD to be replaced. Our landlord found a 2 year old furnace and got a quote for $1200 from another company to come and replace it. The guy who sold us our new used furnace recommend these guys and their estimate came in even cheaper! Removed our old furnace one day and put the new one in the next. Scrap metal was all taken away very quickly. NOTHING was left behind (a first for us), didn't have to move my car, basement/yard was a mess and they didn't care (our basement is actually cleaner now thanks to them). Since we do have an old house, service people for us are pretty common. These guys were by far the most courteous people I've ever had come out. The guy knew my name and my husbands name (I don't remember his :( ) and every time they asked me to do something (like, 3 times) he almost seemed apologetic that he was disturbing me. Did I mention our new furnace is awesome? They said our old one was running at about 50% efficiency, which is awful! Thanks to these guys, we'll save a ton on our heating bill! They answered all my questions before leaving and showed me where our filter goes. I would highly recommend American Heating to anyone who needs their furnace replaced or serviced. 5 stars all around.

I always hate to post 1-star reviews…read more.. I scheduled a tune up with Patrick a couple weeks out. I took a half day off to be home during the tune up. The time came and went and Patrick was a no-show. I called and left a msg. asking where he was. I was texted back saying the appointment was 'misplaced' but, could we reschedule. I offered a reschedule and asked Patrick to pick one of 3 days. I never heard back. It is now 4 days later and I have scheduled service with Complete Heating.

I had a new heat pump and furnace installed from Serenity air. They were extremely friendly and…read moreflexible with scheduling. After the first visit Drew from serenity air called and discussed with me the features I wanted. Drew gave me options that fit my family. He spent time educating me on several features and upgrades. He gave me very reasonable quotes. They also had great financing options. The process of setting up financing was extremely easy. The install of the new system was smooth all the people working on the system were polite and professional. After install I called serenity air because my furnace was not heating after the temperature dropped to 30 they had a technician out within a few hours and fixed the problem immediately. Later after the install I decided the system was just a little too loud for me. The sound didn't bother anyone else in the house and wasn't extreme. They immediately offered me a solution and came to put a part on it to make the system quieter. Even with me having so many questions and concerns serenity had a very positive and professional attitude. They are a very solution based company and they worked with me so I got exactly what I wanted. Overall great experience with Serenity air they respond quickly, are professional, and offer a quality product.

I called them out last year just to do a check up on everything to ensure that the A/C was ready…read morefor the hot-time of the year. The tech that they sent out Samuel damaged the equipment. Then they sent out Aaron to repair the damages that was caused by Samuel. Then Aaron got busy on other jobs so they send Bill to fix everything. The unit has not worked correctly in cooling mode since and i don't recommend this company.

Nate at CSI HVAC came highly recommended to us for installation of a new residential heat pump…read moresystem. He came out to the house to see our current setup, size of house and discussed options with us. We got a quote a short time later. Nate and his son were great to work with. Our former 80% gas furnace with an issue was removed, the new high efficiency heat pump was installed using our existing duct work. They explained how it worked, fired it up and we are very pleased with the result. Nate was very knowledgeable, experienced and creative in dealing with our existing system's limitations. Highly recommended! Update: Since last fall we have had a successful heating season with the new heat pump and are now enjoying the cooling benefits during the hottest days of the summer so far. Never had air conditioning before, but this is great!! Best house improvement we could have done!!!

Had a great experience this fall when Nate and his son from CSI installed a high efficiency heat…read morepump in our home. They were very knowledgeable and creative in working with our existing ductwork. System has worked flawlessly and we are very happy! Highly recommended!! Peter & Linda D.

I called out Al and his crew after struggling to get another company to start the work. Al took my…read morerequest and was out the next day to take a look and give me an estimate. The estimate for the work was very reasonable and he provided a good plan on how he could repair my cracked & leaking chimney cap. Al and his crew showed up right on time to do the work. They completed the work in good time and did a quality repair. They were friendly and professional, cleaned up afterwards and we are very happy with the repair. We appreciate the great work and friendly service and will not hesitate to share Al's contact info with friends and family or should we need his service again. Thank you Al & crew.

I called Arcon for a bid to clean my chimney. He gave me a figure over the phone and told me he…read morecould come out THE NEXT DAY! The other company I'd contacted was $100 higher (!) and had only "a few openings" left for the month. Al, my service tech, arrived about 15 minutes early. Throughout the visit, he was very polite and respectful of our home, taking off his shoes before entering, setting up his drop cloth and vacuuming up afterwards. Finally, he recommended some products that would help keep the chimney cleaner going forward and save me some money as well. Based on my single experience, I have no problem recommending Arcon.