So lucky we found Tacoma Fireplace Repair. Literally spent years calling around- we needed a repair…read moreour 30 y.o. Waterford propane stove. Always told "obsolete, parts no longer available " or "we don't know who repairs those." I called our heat pump company this year and they said "Call Tacoma Fireplace Repair." BINGO! They came out and repaired our stove. I asked them to replace all internals, not just the broken gas valve, so today we have a fully restored beautiful Waterford stove ! Superb service, very reasonable price, given the 5 hours spent on the repair. My highest recommendation goes to this fine company. Thank you!

These guys are so kind and knowledgeable. Took the time to explain what was happening and what the…read morefix was. I'll be using these guys every year to tune up my fireplace.

We highly recommend Logan at Apex Fireplace Service! Our fireplace was desperately in need of…read moreprofessional servicing, and the experience with Apex from start to finish was outstanding. Logan's work was truly impeccable, and the transformation to our fireplace is stunning! We haven't stopped admiring it!! Beyond his phenomenal work, Logan was incredibly kind, friendly, and professional throughout the entire visit. It's refreshing to find someone who combines such genuine kindness with expert technical skill. If you are looking for a company that is highly talented, thorough, efficient, and a pleasure to work with, look no further than Logan and Apex Fireplace Service!

Logan came out to clean 2 of our gas fireplaces. My husband, (love him dearly) and I started…read morehaving a discussion about how they should be cleaned. Dear Logan is truly omoiyari. He showed graciousness and empathy and joined the discussion and settled the matter. He explained exactly what he would do and did an amazing job cleaning them so they looked brand new. They were a mess. We are really happy and he has our highest recommendation. Summer Takahashi

Had such a great experience!! Service was on time and exactly what was quoted…read more Super nice people that have been doing this for many years! Technician explained everything along the way and made it so clean that it looks like new! 100% would refer you guys as much as I can.

A text message was sent for a day and time for All City Fireplace to show up to service my…read morefireplace. Right on time with a smile and accent! Mike was friendly informative and so helpful! Anything to do with fireplaces, call these guys!

Great service! I had contacted some other fireplace companies but they said they couldn't service…read moremy fireplace since townhome was from 1999. I reached out to Seattle Fireplace and they were able to fix my fireplace and had the part on hand. Very kind respectful tech who came to my home and charged a reasonable price. I've recommended them to my neighbors and family.

We had an issue with our gas fireplace. They showed up quickly and immediately got to work…read moreidentifying and fixing the problem. On top of that they cleaned out the space around the fireplace and it looks brand new too. A great value for the expertise and efficiency of the work done. Now our spoiled pupper is living the good life

Danielle was super helpful and responsive when booking. She was quick and thorough and was able to…read morehave someone out the next day. Jody was also great! He messaged to advise of arrival time and showed up within that window. He was very professional and efficient with our service and thoroughly explained the process for future repair. Highly recommend.

We had our gas fireplace serviced for the first time in over a decade. They were responsive,…read morehelpful, super friendly, got the job done super efficiently, and saved us some parts cost. Went the extra mile to ensure our fireplace not only worked well, but looked fantastic, freshening up the paint and fake logs in the fireplace. Highly recommend!!

Called for gas fire place/ free standing stove service because the stove pilot wouldn't stay lit…read more Prompt reply with voice message. Scheduled service - they were on time, early for house call, fixed my problem, cleaned the glass cover plate and made our heating device good as new with parts they had on the service truck in less than an hour. Fair service call charge, parts charge was minimal - can't recommend them enough. Service call was 4.12.26.

My gas fireplace was emitting a lot of soot and found this company to be the most responsive. We…read morehad Rusty as our technician who cleaned it up after years of neglect and now runs perfectly clean. Got great tips and he did not try and upsell you. Will be using them every year from now on!

Nick as always did a great job. he has been to my home numerous times for a service on fireplacesread more

Would recommend. Good communication with scheduling and service appointment arrival etc.read more

Ignacio is amazing! His biggest concern was safety and proper installation of my woodstove. He did…read moreso much research for our house and woodstove and showed up prepared. I was very happy with the pricing and the high quality of work. Ignacio offered me a complete tutorial on how to use our new woodstkve as well. Punctual, knowledgable, and professional. 10 out of 10. Thanks, Ignacio!

Ignacio installed our gas fireplace on behalf of Rich's where we purchased our gas fireplace. He…read morecame to service our gas fireplace once and was here 5 minutes and said the blowers needed replacing even though our unit was only a few yeas old. He said it was expensive and he would order it Never did order it! Claimed the manufacturer was to blame. He has since not been available for routine maintenance even though he said he would when he installed it.

called to have pellet stove repaired. I told them the problem, bad auger motor. tech came out,…read morespent an hour. confirmed the bad auger motor which he brought a replacement for. installed and confirmed proper functioning of the stove. tech provided bill for $612.97. it listed $350 service fee and $216.00 for the auger motor. I spoke with Darrel , owner. I told him I would pay the billed price for the auger motor which retails for $89.99. they need a profit margin which I understand. But they said nothing about a $350 service fee. Darrel states the customer should have asked.... first he offers a $100 discount then offers 50% discount to $315 and tells me do business elsewhere. I bought this stove from this business and have had them do all the service for over 30 years. NEVER AGAIN. Dishonest business/people.

Great service, honest people, personable and highly skilled. We were considering replacing our 20+…read moreyear old gas fireplace because of some malfunctions and difficulty finding parts. Larry looked at the unit, located the problem, procured the parts and his tech fixed the fireplace for around $400. It saved me lots of money for a replacement and kept another hunk of metal out of the landfill. Highly recommended, will do business with them in the future. Thank you Larry and crew!

I spent over a grand for a new hot tub cover that was supposed to be made for my hot tub. That's…read morewhy it took 2 months to arrive. The clips to fasten it are ob the front not the side.

Great customer service. Helped me troubleshoot my spa problem today by running a free test on my…read morespa water. I was having an ongoing problem getting my pH level right and realized, after testing at the store, I had bad test strips. They also provided a thorough printed out action plan to get it fixed. All with a smile - appreciate the help.