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    Northwest Hearth and Home

    3.1 (27 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - Northwest Hearth and Home

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    7 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Heating stove installation

    Fireplace repair

    Fireplace insert repair

    Northwest Hearth and Home Photos

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    9 years ago

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    Patty C.

    Thanks, Brent! It was a pleasure working with you and your wife!

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    14 years ago

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    Ask the Community - Northwest Hearth and Home

    Review Highlights - Northwest Hearth and Home

    Dave came out to the house for a site visit and gave us advice re: heat output capacity we would need and took various measurements.

    Mentioned in 6 reviews

    Read more highlights

    All City Fireplace - Gas fireplace

    All City Fireplace

    (57 reviews)

    Had such a great experience!! Service was on time and exactly what was quoted…read more Super nice people that have been doing this for many years! Technician explained everything along the way and made it so clean that it looks like new! 100% would refer you guys as much as I can.

    We scheduled with All City a few months ago as it was the soonest we could have them come to our…read morehome. The week prior to our appointment we received two emails reminding us of our tech arriving between 8am and 10am. At 9:55 the morning of our appointment no one had arrived or called us. We called their office to see why. No answer. I left a message and headed to bed, (I work nights and needed to sleep). 10 minutes later I got a call from All City stating that the tech had arrived but wasn't able to access our neighborhood due to our security gate. The lady on the phone told me that I didn't include a proper phone number when setting up my appointment. The control box at our entry gate lists all homeowners and a way to contact us. The tech never called me. There is also an unlocked walk through gate the tech could use to access our neighborhood and walk 150 yards to my front door. The tech never thought or tried this simple idea. The lady who called me seemed more interested in pointing out how I was responsible for their tech not being able to get to our home than apologizing for the fact their tech hadn't arrived. She made no effort to find a way to get our fireplace serviced. Do yourself a favor and not use All City Fireplace. They are not focused on taking care of customers.

    Perfect Temp

    Perfect Temp

    (9 reviews)

    I am a new homeowner. I had them service the furnace, clean the ducts, and service the fireplace…read more Techs arrived early, were both knowledgeable, personable, and very helpful. They went above and beyond to complete my service - Josh took extra time to do a thorough job and complete minor repairs to the ducts when they found them. Konnor even went to buy a new part for my fireplace, and he was able to clean fireplace glass that probably hadn't been cleaned since the house was built. I love being able to support a local business! 15/10.

    Perfect Temp was perfect and has a new customer for life. We couldn't be more pleased. If we could…read moregive 6 stars, we would. We have a gas fireplace that was manufactured in 1994. I'm embarrassed to say we've never had the fireplace serviced in the 25 years we've been in our home. I didn't realize it was something that should be done. Now I know! I moved the logs around to vacuum it out and could not figure out how to put the logs back properly in place. I called Perfect Temp and spoke with Amber. She was very friendly and knowledgable and made an excellent first impression as a representative of the company. I called a different place in Olympia earlier in the same day and the rep was condescending and kind of a jerk. I called Perfect Temp on Monday, 1/13/25. They had a cancellation and were able to come the next morning. Xxxxx arrived a couple minutes early. He was friendly and wasn't bothered by our little dogs barking at him. He got right to it. We were astounded when he finished. The fireplace looks brand new and runs like a charm. Instead of dusty, loud, inefficient and not pretty; we now have an immaculately clean beautiful, quiet fireplace, with a really nice fire. We are impressed enough with this one visit, that we are going to sign up for annual maintenance for our fireplace, heating/cooling and whatever other services they offer. Before and after pics will be posted soon.

    Northwest Hearth and Home - fireplace - Updated May 2026

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