Fantastic service. Julien did a great job and clearly described everything to me. Will hire again.read more

This was a great experience from start to finish. They were really responsive to inquiries, and it…read morewas easy to schedule a cleaning and inspection. Asher was our technician and was lovely to work with. Respectful of the house (booties on the feet to not track) and explained all the work he'd be doing. It was really fast and thorough. Our fireplace is older and had a crack in the bottom of the metal. Asher explained how those happen (age/heat) and why it matters (you lose heat out the crack and can be unsafe/uncontained)-- as well as the severity of our issue (not that bad, lucky for us!). He explained multiple options, helping us save a boat-load of money and was able to do the silicon repair right then. The pricing is extremely reasonable. We'll definitely use them every year for our inspection and cleaning!

I don't give many 5-star reviews, but Logan absolutely deserves one!…read more I called and explained what was happening with my fireplace. Logan listened, asked a few follow-up questions, and then told me one thing I could try that he thought might solve the problem. I took his advice and it worked! Now I have a fireplace that works again, and it turns out I don't even need to replace the pilot assembly after all. What impressed me most is Logan didn't have to help me the way he did. He could have easily just scheduled a service call and replaced the part, but instead he took the time to help me troubleshoot it first. In my opinion, that says a lot about someone and proves he is honest and trustworthy. I haven't scheduled the service yet, but I absolutely will be using Logan when it's time to have the fireplace serviced. Great experience all around. Logan earned the 5 stars!

We highly recommend Logan at Apex Fireplace Service! Our fireplace was desperately in need of…read moreprofessional servicing, and the experience with Apex from start to finish was outstanding. Logan's work was truly impeccable, and the transformation to our fireplace is stunning! We haven't stopped admiring it!! Beyond his phenomenal work, Logan was incredibly kind, friendly, and professional throughout the entire visit. It's refreshing to find someone who combines such genuine kindness with expert technical skill. If you are looking for a company that is highly talented, thorough, efficient, and a pleasure to work with, look no further than Logan and Apex Fireplace Service!

Danielle was super helpful and responsive when booking. She was quick and thorough and was able to…read morehave someone out the next day. Jody was also great! He messaged to advise of arrival time and showed up within that window. He was very professional and efficient with our service and thoroughly explained the process for future repair. Highly recommend.

The one star is for responding quickly to schedule an appointment and letting me know they were…read morerunning late that day. Jody removed the glass front, and I heard "oh no, this is not good" before anything else was done. He removed some fireplace glass into a bag, and after looking at it for a few minutes deduced it had been altered and was unsafe for use. I was quoted $6,000 to remove the mantle, rip out the tile, replace the fireplace, and retile. After advising him that was not in my budget right now, the price dropped. It dropped a second time before he left. He was asked for a bid in writing and agreed to provide one. The appointment was October 9th. On October 16th I asked about the bid and was told it should have already been sent out. I confirmed my email address. Nothing has been received as of October 21st. Here is the kicker . . . something didn't sit right with the appointment, especially with the three different quotes before he had left, so I had another fireplace company come out to look at it, as well as my contractor. THERE IS NOTHING WRONG WITH THE FIREPLACE. It was cleaned (which Jody had not done) and everything was checked to make sure it was safe and functional. The only thing that needed to be replaced were the batteries. I paid $218.50 for the removal of some fireplace glass and an attempt to pull one over on me. I will be filing a complaint with the appropriate authorities. Needless to say I won't be needing the bid any longer.

We are very happy with the gas fireplace repair done by RCS about 2 years ago. The fireplace would…read moreturn on but not stay on. After researching online I decided it was not something I wanted to try to diagnose myself, so I called these guys. I made the appointment over the phone and they explained that the fee they charged to come to my house included the first 45 minutes to diagnose and fix the problem but if it took longer than that, it would be an added cost. The tech arrived on time and was professional. The part that impressed me the most is after he diagnosed and fixed the problem within the first 5 minutes, he did not pack up and leave yet. He spent the remaining 40 minutes thoroughly cleaning the inside of the fireplace. After that service, the fireplace is still working great even with the heavy use throughout the fall, winter, and spring. I am definitely calling RCS next time I need a gas fireplace service.

My gas fireplace was emitting a lot of soot and found this company to be the most responsive. We…read morehad Rusty as our technician who cleaned it up after years of neglect and now runs perfectly clean. Got great tips and he did not try and upsell you. Will be using them every year from now on!

Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

Tech was hours late day of appointment. Said they can show up next day. I had to be at work but my…read moredaughter and her family were there so agreed to next day appointment. I told this company another company came to my house and was to clean and inspect. My fireplace was working fine. Other companies overcharged me and changed out pilot assembly and replaced wiring. Now fireplace doesn't work. I asked this company to inspect the other companies work. Give me an estimate. He said the wiring not correct and pilot assembly was bent and not correct and he fixed it. Worked one day and now not working. They ignored my calls in fact hanging up on me. Then finally get the tech on the phone and he accused me of going in to my fireplace and breaking it myself. Ridiculous! Plus he never had permission to work on it. He just did it. Said it was working and then charged me for it and demanded payment that day. Should do estimate and get permission first. I have been patient but I have now called my bank to dispute with them now. I paid for a working fireplace not a broken one. Two companies now are horrible. Where are good companies?

Same as Jason T's experience, this is a "Bait and switch", literally a scam - missed the 1st…read moreappointment even though we have reminded the owner twice, resulting a re-scheduling, 1 technician, 1.5 hours, charged more than $500+tax, for the cleaning work. They will claim this is the ultimate highly complex and professional work. Please try your best to avoid using this vendor.

So lucky we found Tacoma Fireplace Repair. Literally spent years calling around- we needed a repair…read moreour 30 y.o. Waterford propane stove. Always told "obsolete, parts no longer available " or "we don't know who repairs those." I called our heat pump company this year and they said "Call Tacoma Fireplace Repair." BINGO! They came out and repaired our stove. I asked them to replace all internals, not just the broken gas valve, so today we have a fully restored beautiful Waterford stove ! Superb service, very reasonable price, given the 5 hours spent on the repair. My highest recommendation goes to this fine company. Thank you!

These guys are so kind and knowledgeable. Took the time to explain what was happening and what the…read morefix was. I'll be using these guys every year to tune up my fireplace.

We happened upon this local team when our chimney inspector canceled on us last minute. Logan was…read morequick to respond and was able to come out to us the next day! He explained things thoroughly and made recommendations and even had estimated costs off the top of his head. They just finished repairs and cleaning and my wife and I are over the moon with how friendly, quick and efficient he's been. Thank you, Logan!

I was looking for someone to come out and clean, inspect my wood stove. I used the project tab in…read moreYelp and Logan from McGuire and sons got my response and in minutes reached out with a date and time and he came out and WOW! Great service, was extremely knowledgeable and showed me stuff about the stove I didn't know about! He did everything I was needing to be done! Definitely worth the money and I highly recommend using McGuire and Sons.

Friendly, professional, and efficient! We will be utilizing their service again!…read more I appreciate businesses that send you reminders!

Not sure what I paid $270 for…read more First, the man handling the scheduling was extremely rude and aggressive, which made for a poor experience before the appointment even began. When they finally arrived, the tech spent less than 20 minutes total cleaning my fireplace. From what I could tell, the only thing he cleaned was the stovepipe, which took less than 10 minutes. All the soot and ashes were left in the firebox, and the glass door was still filthy. For $270, I expected a much more thorough cleaning and professional service. Instead, I essentially paid someone to run a brush through my stovepipe and leave the rest untouched. Very disappointing experience and definitely not worth the money.

It's now been a year since we had Nes and his team out to pave our formerly gravel driveway. Tthe…read moredriveway still looks brand new and has held up beautifully. We couldn't be happier with the results and highly recommend Nes and his entire team!

Nes Concrete installed a high quality, curved concrete walkway that elegantly connected my front…read moreand back yards. Mr. Nes helped me clarify my project vision, which included moving sprinkler heads, during the estimate phase. The work estimate was thorough and competitive. His professional employees handled the installation with attention to detail and efficiency. Overall, I had an excellent customer service experience. I won't hesitate to contact Nes Concrete for any future concrete projects.