Jed at Fields Roof Service was recommended to me by another property manager, and it's been a great…read moreexperience working with him! Our roof replacement project will begin in a few weeks, and everything leading up to it has been excellent. His quotes and assessments are very thorough and artfully presented, and his pricing is very reasonable. The owner and I had quite a few questions as we worked through the details, and Jed made the whole process incredibly easy. He was always patient, responsive, and happy to walk us through everything. It never once felt like we were asking too much--he clearly understands this is a big investment and took the time to answer every question. He's a fantastic communicator and just genuinely very nice to work with, which has made the whole process smooth and pleasant. I've really appreciated the care and professionalism he's brought to the project.

Purchasing a new roof is an investment. I would not trust just anyone with that level of…read moreimportance. When we started roof shopping, we didn't quite realize the multiple layers of choices for everything.  Our house had its original roof,  so we only knew we needed an upgrade.  Fields Roof Service guided us through the whole process.  They recommended the colors, style, and type of shingle we needed for the longevity of our time in our home. They showed up when they said they would. They not only worked quickly, and efficiently, but also did such a thorough job. They were friendly and polite, and cleaned up all the roof debris.  We have a 3,100 s.f. home, and they were done in exactly three days, just like they quoted.  To say we're thankful for this hard working team, just isn't enough.  Hire them today, if you too want outstanding work completed  efficiently.

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

Several weeks ago I called this company, left a message and never heard back. So I decide to…read morecommunicate through a different source and messaged them through Yelp. That got a quick response. The office person set an appointment for the following week. The estimator never showed up. I called and spoke to the office person again and she said she would send a message to the manager. Still no response. We have a small job but it needs to be fixed before the rains come. Why string us along if you are too busy to do a small project?

Requested a roofing bid and was told by Taylor I'd have it in about 2 days. Tried following up…read morewith them numerous times for 2 weeks. Never did hear back from Taylor. Very frustrating!

very happy with my new roof I highly recommend these guys exellent workmanship done in a timely…read moremanner

Chase is awesome. The quote was fair, the tear off, replace sheeting, paper shingles and clean up…read morein a day. The workers were focused and the roof looks spectacular!

We recently bought our house and the roof is made of tile, which we have since found to be…read moreproblematic when trying to find a vendor to clean and work on it. Fortunately we found Rainier Roof Restoration. While I generally never give five stars because I believe there is always room for improvement, they did a great job and were very respectable towards the house, the items surrounding the house, and overall clean-up. They worked us in at the last minute when another job canceled so we had the work done inside of a week. Our roof was a mess, it didn't look like it had been cleaned since it was installed in 1999. The gutters were black (they are actually white), and there was so much moss on the roof. Now, after their service it looks brand new. The gutters are white, no moss, and they were even able to fix a number of cracked and damaged tiles. My only concern, when we originally reached out to them back at the beginning of the year, we never heard back. The owner did apologize for doing so, and once we started texting him about this new job communication was quick and efficient. Their prices are a bit steep (pun intended) but you do get what you pay for!

Rainer Roof Restoration did an amazing job cleaning and oiling our shake roof. It's 14 years old…read moreand now looks as good as the day it was installed.

Ended up paying a little more than the estimate, mostly for…read morerepairing the damage caused by the previous roof replacement that was done in 2004. Excellent quality & workmanship, the guys took care with my 103 yr old house,had me check their work & did a great job cleaning up.

On Oct 31, Chet's Roofing received an "Invitation to Bid" on my extensive roof replacement &…read moredrywall repair project from the King County Housing Repair Program (Chet's is on their "approved contractors" list). Finally, after two weeks' worth of several back n' fourth calls and rescheduling appointments, Shane from Chet's finally made it out to my house. Showed up without the drywall guy Alex though (who said he didn't have the appt. on his schedule) so I called the office and was told Alex would come out the next day. He did show, after I called the office AGAIN, and was over 30 min. late. That was on Nov 13. Since then, the KCHRP rep I'm working with and I have been GHOSTED and we never received any estimates for the work that would be done. All of that time spent for NOTHING.

Cotracted with T R & W to repair 3 valleys in roof. Their contract document are qiuite thorough in…read moreterms of protecting their company from additional cost due to changes or surprises. However the client is not protected. Wfter the contracted work was started, it was determined that all the contracted work was not necessary. As homeowner I allowed them to do much less work than originally contracted. The company refuses to reduce the final bill except for a return of some material. No hours adjustments were given. If you contract with them for any work... Make sure the work is specific and you are covered for any reductions in work planned.

I cannot describe the absolute horror that has been my experience with Tacoma Roofing and…read moreWaterproofing. I contracted them to do a simple tear off and reroofing on my home and was told that it would be a 2-3-day job...It's been over 2 months and the job is still not done. The initial install was done so badly that the value of my home has been permanently diminished and it needs to be re-sheeted to make it right again. The MULTIPLE visits by their crews to correct the countless mistakes made, have all been half assed at best, they fix one thing and ignore several others, causing more delays and more scheduling conflicts. The lack of communication is infuriating, I've explained several times that we need to make arraignments for our pets prior to workers showing up, and continually they cannot be bothered. I guess working on the NEXT roof is more important than finishing mine. This was supposed to be done in July and we are halfway through October and weather is coming in fast. Sure, everyone has apologized, and they keep saying they will make it right, but in the meantime, I am still dealing with this aggravation, my house still has the scars of a horrible roofing job, and now I have missed my window of opportunity to repaint the home before winter sets in and will no doubt be facing increased costs for not repainting it in a timely fashion. Having to hiring another roofer to get my home ready for winter Don't do it! Find another roofing company.

We hired Do It Right Roofing, LLC for work on our home and were very unhappy with the results. The…read morecompany charged substantially more than what was originally agreed to, even after we asked in writing for updated estimates for the additional work they said was needed. They also removed and replaced siding on the wrong portion of the house, which was not part of the agreement. The siding that was installed differed from what we had discussed over email, and we repeatedly had to contact them to send workers back to finish items listed in the contract that were left incomplete after the job was marked as finished. The workmanship and communication were poor, and the experience was far from what we expected based on their initial estimate and representations. Our "custom chimney cap" has been laughed at when we have shown images to our coworkers and family. It has visible hammer marks, bent and uneven metal, and is far from what we were expecting. We tried to resolve our concerns directly and through continued communication, but the issues remain unresolved.

One of the worst experiences I have ever had with a company. I'm not going to go into detail but…read moreI'm sure he will come on here and defend his actions, but here's the gist of it. Communication: As a business owner, when you are having a consistent issue with a job, the onus is on you to deal with it. Not once did you come to inspect the problems that we were addressing in person despite being located less than 30 minutes away. Additionally not responding to numerous emails outlining our valid concerns but choosing to immediately respond to a negative google review, displays the priorities of the company. Lastly, when your workers replace siding on the wrong portion of the house that was not included in the contract, try to not to defend your self as "doing us a favor". If you were truly doing us a favor, you would have 1) communicated there was additional damage that was not identified on the initial inspection, and that you planned on fixing it. 2) responded to our communication in a timely manner asking why they were replacing the siding on the house. Craftsmanship. The pictures I have included in the photos section speak for themselves. The chimney cap is not Sealed, as was specified in the contract, and the "custom steeple cap" is honestly an embarrassment. Overall if I could give this company a negative review I would. I forgot to mention one thing. If you as a customer are waiting to make final payment on a project until a response to your concerns are addressed, you can rest assured that he will avoid all communications outside of a google review, but then threaten a lien on your house the day after you place it on the market.