I never could get a consult as they kept coming up with excuses for canceling or delaying our…read moreappointments. First appt was set for a Sunday in February and they called an hour before the appt to let me know the consultant's car broke down and he couldn't make it. It just happened to be an unusually nice day and I was suspicious. I decided I was not going to use such an unreliable company because I felt someone could have come out in his place, or he could borrow a car if it was that important to him. A couple months go by and I'm ready to go forward on my window replacement project so I thought I would give Window Nation another chance and scheduled them as part of my three quotes. Both the first two companies were right on time for the appts, then along comes Window Nation calling 15 minutes before our appt to let me know that the consultant is running late because of traffic and he will be about a half hour late. The was the last straw for me. I wouldn't have chosen them anyway at this point because they were so undependable that getting them here to do the work would probably be a hassle too. I told them to forget the appt they would just be wasting my time at this point. I would never call the again for anything!!!

This is not a reputable company. I got their information at a Seattle Center home show (my first…read moremistake - the "show" was very small and felt like walking through an email spam folder, as various booths cat-called to try to get you to come over to their booth). I had one of their representatives comes to my house and give a bid. Their rep was a very nice young guy. After I signed a contract however, I heard nothing for weeks. I tried unsuccessfully for some time to get any response. Finally I received an email, and it generically stated that they were unilaterally cancelling our contract. I've asked for an explanation as to why, but nobody will respond. There are lots of other installers out there - stay away from these guys. By the way, their sales documents highlight the 2 founders (brothers?), but this company was actually acquired a few years ago by an investment firm. So this is far from being the locally owned family business that they portray themselves as.

We had a badly damaged ceiling after some DIY removal of pained popcorn texture. We needed some…read moreprofessional help to rescue the project. Andrii and his team did a magnificent job! It is just gorgeous. We thought it might take days but they were organized and efficient. We are really glad to find this team!

Andrii is fantastic! He has done work for us on four occasions and each time he was punctual,…read morecheerful, precise and he cleaned up after himself. For us he has installed towel bars, and he also installed about 50 cabinet and drawer pulls for the kitchen, master bath and laundry. Additionally, he hung a kitchen pot rack from a tall ceiling, helped to hang heavy wall decor, did patch up painting on a ceiling, converted a kitchen cabinet to be a receptacle for recycling and garbarge, etc. etc. He is a trustworthy problem solver who works quickly and carefully. On top of all that, his rates are reasonable, too. Andrii is the best!

I hired this company to repair two leaking sinks. They came to my home twice and attempted to fix…read morethe leaks, but both sinks were still leaking after their second visit. When I contacted them again, I was told that one of the sinks needed to be replaced and that they would not return to address the remaining issues. I requested a refund because the original problem was never resolved, but my request was denied. Based on my experience, I paid for repairs that did not fix the problem. I was disappointed with both the quality of the work and the customer service after I reported that the leaks continued.

From the owner: Ace Handyman Services is part of the Ace Hardware family of brands the name you know and trust with…read morethe level of service you deserve in your home. All of our craftsmen are our employees, fully background checked, licensed and bonded.

Appreciate their quick response, whether they are able to help us or not remains to be seen.read more

Our real estate agent was the initial point of contact (since we were still under contract on this…read morehouse and in the waiting period until closing) and met with someone from TN asking them to give us a comprehensive review and estimate. They completed the estimate and cited 11 windows for replacement. We closed on our new home in May 2026, promptly called TN to schedule the work, and paid 50% deposit over the phone. We then waited for the glass to come in so they could complete the work. Our experience with Top Notch has been truly awful. The initial estimate was for 11 window replacements; since we have been working with them they have only cited 8 windows. When the glass came in and they came to install it we let them into the house to get started on replacing the windows. Two contractors arrived to our house an hour late. We asked if they needed anything and they said they didn't. We were in the house the whole time and assumed they would come and check in with us before they left to get an update on work completed. The two contractors who were in our house to replace the windows left after an hour and didn't check in with us or provide any explanations. We had to go through the house and do a visual guess which windows had been replaced. On top of that we received no follow up call from TN about the work completed or any scheduling to continue and finish the work. We had to initiate and follow up with TN customer service a week later to ask about the work and report back about the lack of communication and the contractors just ghosting us an hour into their work day. The customer service team had no idea what we were talking about. In their system they had the job listed as complete. There was no communication from the 2 person contractor team that it wasn't complete. When customer service looked into it more they said several windows had broken or were the incorrect size so they would need to order more. They didn't mention that the work was incomplete. A second time we had TN contractors come out and before they got started on the work we again asked that they come and check in with us before they left for the day and let us know what work had been completed and next steps. Again, the contractors did not check in with us and just ghosted, leaving us with no information about the work completed or what additional work needed to be done. They also told us they were only there to replace one window. When we checked to see what work had been done they had left wet caulk around the one window they replaced and did not tell us or leave a note. Again, we did not hear back from customer service about work completed or any follow up on the other windows cited in the original estimate. There were no follow up calls to discuss the timeline or what work had been completed. And again, we had to initiate contact and follow up on getting the work completed that was promised in the estimate. We reached out a third time to TN customer service and they sent out a field supervisor. The supervisor was 45 minutes late. He let us know that one of the windows they had replaced was installed backwards (they had only replaced the unbroken side, not the broken side). There are 3 windows in our primary bedroom with blue tape on them placed by the original person who completed the estimate. This blue tape was to let the contractors know these windows are some of the lot to be replaced. When this contractor arrived the windows still had the blue tape on them and had not been touched by the visiting contractors from TN. The field supervisor tried to convince us the 3 additional windows from the estimate with tape on them were not intended to be replaced - even though they had placed the tape there to signify needing to be replaced. Before leaving, the field supervisor said someone would call us in production the next day to talk about next steps for ordering glass for the still broken windows. That was 2 weeks ago and no one has reached out to us. In August they had still not completed the entire estimate. We received a phone call from customer service asking for the other 50% of payment on the invoice at that time. They are asking for payment for work they had not completed and for which we already paid half of the estimate, but 50% of the work was not even completed. We worked with Tahnie in CS to make it right, get the work completed, and the project closed. She sent two new contractors out to finish the work and they finally finished the work on Monday, August 31st. Tuesday, September 1st, Tahnie and TN, over a 72 hour period, contacted us 5 times over the phone, 3 times via email, and also called our realtor to inquire about the other half of our bill. This was the first week of school for our kids and we were dealing with all that chaos, but we were also surprised by the intensity of contact and communication when it had been so non-existent prior. We paid the final balance on September 9th.

This is a 5 Star company! I was referred to Keith and his business from a friend. Once I called for…read morea bid, he was out here within 2 days. His bid was 60% cheaper than my other 4 quotes!!!!! He educated me on the different windows, and once I chose what I wanted, they were ordered and installed with 3 weeks! I will only use him from now on!!!!!

I was incredibly impressed with the service, professionalism and customer service of Keith Watts,…read moreowner of CC Window Solutions. He came out to my home in Sammamish, and was knowledgeable, straightforward and honest. Seems I need a lot less work than I thought I did, and when/if I need something major done in the future, I will ONLY work with him directly. He's the man. Thanks Kindly, Keith. Virginia Agogliati

I had a new window installed by Rick. I was shocked at how quickly he finished! Removing the broken…read moreglass and window took the most time. Rick installed the window in just a matter of minutes. He was very professional, kind, and I will hire this company again for all future window matters. I received a lot of price quotes from multiple companies. The Window Guys had the best price, they responded faster than anyone, and I had a new window in just 3 days.

Awesome service! You won't be disappointed. The value unbeatable. Great Communicatorread more