I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

We have a 35 year old house that has cedar siding.  The south end takes a beating between the…read morewinter "Pineapple Express" storms and the summer sun.  Over time, even though it was painted regularly, the siding failed.  Finding some rot last summer, we decided to have this south end's siding replaced.  Do we select cedar again or something like James Hardie "HardiePlank"? Although I'm now retired, I worked for a company that was the major supplier of wood cellulose to James Hardie USA.  I was the salesman to Hardie.  Knowing what I know of HardiePlank, I decided to go with something "bullet proof" that could stand up to the harsh elements we have on that end of the house and offer a warranty. Doing on-line research, I saw that many said they could install Hardie products, but only a few were rated "Elite Preferred" by James Hardie. My memory of Hardie was the product failures are mostly caused by improper handling and installation.  Having the siding installed by manufacturer standards was important to me. A few "Elite Preferred" siding contractors came out to give is a bid.  Kurt of Northern Pacific did their bid.  He was so informative!  Due to my past relationship with James Hardie, I am not the "normal" Hardie customer.   Kurt was the most direct and clear - no sales bluster.  On that basis, I chose Northern Pacific. This was comparatively a small job and they were able to squeeze it in just before Thanksgiving.  I was concerned it would be done in the late Fall with risk of weather damage when the side was opened up.  A few my nervous calls to Michelle (NP's general manager) assured me all would be done with out rain risk.  Just before the install date, Ben (the site foreman) came to do some final job scoping.  He was also very good and clear in answering my many questions and concerns. The crew who did the install was first rate.  They really hustle!  The cedar siding tear down did reveal some damage to the under plywood sheeting and even the structural house frame due to years of moisture getting through the wood siding.  The crew  replaced the plywood and did repairs to the rotty house frame.  The City of Olympia inspector checked the game plan off before it was done.  Within about 3 days it was done start to finish. Care was even given to make sure the profile of the new lap siding matched the pattern of siding on the adjacent side.  Visually, they look the same. Real craftsmen! The yard was clean when they were done and no damage to the house plants.  That end of the house looks super! If I had one word to summarize the Northern Pacific Exteriors experience, it is communication.  What was promised was delivered.  My many, many questions were answered. Ben the foreman often sought me out to give me a progress update as the job was being done.  Considering the rot found, this was especially helpful.  Daily, Michelle would call to ask me how the day's work went. We totally recommend Northern Pacific and will use them again should the need arise.

Robert does excellent work at a great price. Good communication and quick scheduling. Work…read morestarted and was completed on time.

We called Stickel Construction for several jobs around the house, working on a closet door, an…read moreoffice door, and a drawer in the garage. Robert was very responsive, called us when he became available earlier than we had arranged, and quickly completed all three repairs. He also advised on several other questions that we had. He was in and out within a very short time and even added a small repair to the door without additional charge. I think this is the beginning of a great relationship!

We had a 21-year-old Rheem water heater that was still doing okay but had never been serviced, so…read morewe didn't want to push our luck. I got four bids. The Rheem estimate from the big box store was ridiculous; the teaser price went up by 50% once they actually itemized the install. Emerald City's came in comparable to our usual plumber, but with the added benefit of getting another Rheem instead of a different brand and adding an automatic shut-off in case of leaks. Emerald City partners with McClendon Home Services for the water heater installs. Jesse and Aaron were on time and professional. Jesse checked our meter at the street and explained why we didn't need an expansion tank and, in fact, why having one could unnecessarily increase our water bill. We now have a 10-year parts-and-labor warranty and peace of mind. We also got an estimate for windows, but unfortunately Emerald City doesn't currently provide exterior painting services. We still might loop back with them in the future for first-floor windows where we could paint the trim ourselves. Overall, we're happy with the communication, customer service, and value.

We hired Emerald City Energy to install new, Trex composite decking at our home. The owner Kyle,…read morecame out for the initial evaluation and estimate. We found him to be very friendly and seemingly honest and dedicated to quality from his workers. What we experienced afterward was a very different story. He had indicated this would be a 1-2 day project. It ended up being 8-10 days, and there were still issues that they have yet to follow up on. After at least 5 separate attempts on our part to get things fixed and finalized. Every time we call, they commit to a follow up, and then we are completely ghosted. We were also promised proof that they register the 50-year warranty paperwork with Trex, for us. But we have yet to see any evidence of this. The workers, most days, didn't show up, gave no notice that they weren't coming, and required us to constantly call, email, text, to try and find out what was going on. It has been over a month now, since the project was supposedly "completed". And still, even after another phone call this past week, no one has called us back to fix or even schedule anything for the remaining issues. Very disappointed in this company!!!

I had a piece of damaged siding that needed replacing. They came quickly, gave a great (and low!)…read moreestimate, and finished the work within a week. I can't recommend them highly enough. Also, left the job site clean!

High Prairie Construction (Dmitriy) installed our new siding and also painted our new construction…read morehome. He and his team did a phenomenal job and in a timely manner. His work ethic is immeasurable. Highly recommend!!!

Gregorio remodeled my kitchen in 2021. On budget and on schedule. Quality work that is still…read moreholding up today! Highly recommend.

Greg and team completed a 1.5 bath remodel at our house. From start to finish they did a great job…read more Greg was a great communicator and made himself available via email, phone, and drop-ins. The team was skilled, safe, and knowledgeable in the work they did. We would be happy to have them back to do more work.

My leaky fireplace and waterlogged decking were a nightmare, but this contractor turned it all…read morearound! He arrived promptly, diagnosed the issues quickly, and walked me through the process. The repair work on the fireplace was flawless, and the decking now looks better than ever, sturdy and watertight. Artem even had a bald head like mine, we instantly bonded. But, he clearly knew their stuff, and was in an out in one day. I'm happy with the result and would use him again in the future. If you need a reliable contractor who tackles tough problems with expertise and delivers exceptional on time results without any hassle reach out to him.

Highly recommend! Artem did an amazing job on my siding and was great to work with professional,…read morereliable, and detail-oriented. Very pleased with the results!

Jeff Pike and his team completed multiple projects in our home. Their work was high-quality,…read morecompleted on time and for a reasonable price. He and his staff are friendly, skilled and customer focused. Examples: (Feb 2014) Drywall repair, Interior painting, repair stuck bathroom door, tile window sill, level vanity, repaired leaking humidifier water supply, replaced failed grout in kitchen & bath backsplash with durable sanded caulk. (Mar 2016) Repair wood fence, interior painting, fill cracked drywall, match paint & install trim boards, re-mount microwave oven, repair scratched wood floor, replace exterior light. (Apr 2016) Replace fire-rated interior door. The 2016 work helped us sell and close on our home in less than a month! Highly recommended.

They are installing a beautiful new entry door with side lights as I type this. We have used this…read morebusiness a number of times for several different types of home improvement projects. The owner, Jeff Pike and his team are spot on. I haven't come across a project yet that they haven't exceeded our expectations. They do what they say, they do it when they say they will, and at the price they stated, and they are very professional and easy to work with. I wish we could say this about more of the contractors we have used in the past!

Paul performs to meet expectations and takes good care as he works! He did a great job installing…read morethe TV!

Paul has helped me in re-caulking the bathroom, replacing light fixture, securing an outdoor lamp,…read moreand paint over different places. Good quality of service and great in communication.