Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

Were so easy to work with! Very easy to schedule, and confirmed with a phone call when they were on…read moretheir way. He was able to easily diagnose the issue, had the part, and had my dryer repaired within 30 minutes. Very happy with their work!

My washer door wouldn't open. Best appliance came out right away and fixed for a reasonable price.read more

Scheduling the appointment was easy & the service tech was very helpful. The communication after…read morethat with the repair estimate was less clear, and when it was determined a part was no longer available, they didn't automatically offer to return my repair deposit; separate from the diagnostic cost. I'm still waiting for my refund.

My Samsung washer went down. After several repeated and frustrating calls to Samsung, as well as…read morewasting days with their unresponsive contractors, I eventually reached out to ARS. ARS was " Johnny on the spot". Customer service was great, they scheduled a tech right away. When the tech (Arsen) arrived I knew this guy knew his stuff. He answered all my questions, and was able to trouble shoot the problem with precise skill. After the part arrived, Arsen was back immediately to install the part and get the washer back up and running as promised, without any BS. What a true professional. IF you have any appliance issues, ARS is the way to go.

Wasted our time and did nothing. Quick replies on yelp, asked to call, left a message but they…read moredidn't respond. Sent another yelp message and they came out 2 days later. The guy showed up an hour past the arrival window they quoted. I watched him randomly removing mounting screws that had nothing to do with our leak. He put them back in and said he had no clue how to work on our washer even though we had included the model number in our request. He said someone would call us they specialized in our model and it's been over a week. Moving on now

Technician bailed shortly after arriving…read more He didn't like his process errors being pointed out to him: 1) not checking the control panel for errors before disconnecting power 2) not informing us to de-frost the unit the day before he arrived

Rich was responsive, timely, and efficient while working together. We contacted him about an issue…read morewith our old Samsung fridge that wasn't working. His pricing is fair. He was very knowledgeable about his work and uncovered to solution to our issue - the refrigerator fan or fan motor had been frozen (but I can't recall which, that's why we call the experts!) We appreciated your help, Rich! I'd recommend him if you're having appliance issues in the area.

Mark is a must call related to any appliance repair…read more Our Thermador washer stopped draining and i called a few service providers and everyone was ok we'll come over and i'll be a huge fee without knowing if we can fix your problem. Mark on the other hand called and asked about the problem and over 2-3 chats provided guidance on how to trouble shoot it and asked to send photos so he could validate that he can fix the problem before even coming. In the end his suggestions allowed me to fix the small problem myself and saved a trip and an unnecessary repair bill. I will always be calling Mark first for his honest advice and quality service

Mark diagnosed my dryer problem of not getting hot over the phone, arrived as scheduled & repaired…read moredryer at a very reasonable rate. Also I was having issue with gas range igniter & he got it working in no time & no charge. I highly recommend him for appliance repair.

Teak is great! We had a screaming dryer. We never did anything to it to make it so mad! Teak knew…read moreexactly what was wrong and fixed it quickly and completely. He left the area clean and the unit returned to its original location quietly and efficiently. No more screaming, and the dryer works great now! Highly recommended!

I had a great interaction with Teak through the Yelp app. Our fridge was making loud sounds and…read moreeventually stopped cooling. After learning the brand and sound types, Teak let me know through a message what was wrong and how to fix it (at least temporarily). The fix worked. I appreciate how responsive he was and that he didn't charge. That kindness and competence will gain him a future client and referrals.

My washer decided to totally stop mid-cycle. It would not power on and the door was locked with wet…read moreclothes inside. Basic troubleshooting was no help, so I searched for a professional to help get my washing machine repaired and working again. I called and they had availability to come out the next day. I am so happy I called! They were on time and very professional. They had excellent communication and were clear about cost. The service was exceptional and they got my washing machine working quickly. I am very thankful for their help and I will definitely keep their contact for any future help with appliance repair.

Staunch Appliance provided outstanding service, quickly diagnosing the issue with my 28-year-old…read morerefrigerator through thorough research and persistence. They were courteous, professional, and focused on my satisfaction. They even completed the repair on a Sunday to finish it as quickly as possible--and without any extra fees. Pricing was more than fair, and they made me confident I made the right choice to repair rather than replace. I highly recommend them--and would gladly use them again.

I needed a washer that doesn't have a computer that will break frequently like my newer one did…read more He was great--showed me several and I was able to get a very clean machine for $270! It was delivered and working well. Keeping their name and number for when another appliance breaks down.

This business abuses local buy nothing & freecycle apps to spam commercial ads about general…read morecategories of Items for sale to free trade community, or makes posts for $1 items that have no specific item. This wastes the time of those who are not interested i commercial posts. They know they are in the wrong and abusing the system, see example of phone number spoofing in the attached photo.

I canceled a diagnostic service with another company because they charged a fee, but would not put…read morethat toward any repairs. Sir Visser applies the diagnostic fee to any needed repairs. In addition, they have an option to purchase a new appliance if the repairs are too costly. This would be at a discount, as well. There was a four hour window. The tech came promptly and was very focused and professional. He quickly diagnosed the issue, and was able to fix the problem without having me purchase a new door. That would've been way too expensive. Very honest!

AWFUL SERVICE !! Do not hire them under any circumstances!! The team is completely incompetent…read more They ignore your voicemails when you are telling them to come back because their team didn't fix the problem. They sent 3 different technicians to "fix" the dishwasher & it's still broken! The second & third technician that came said their previous partner that was at the house ordered the wrong parts & they didn't know why they ordered what they ordered! They also let me know 1 of the technicians that came no longer works there because he was incompetent! The manager John is very rude & had a nasty attitude when I was complaining about the service on the phone. I tried to come to a solution with him but he refused. Customer service is terrible, team is incompetent. Do not hire this company under any circumstances! They wouldn't even refund us our $220 which they said would be applied to the end bill when they were done fixing The problem. The problem was not fixed after 3 visits from 3 different technicians & 2 two months of being ignored when we were asking for follow ups & time frames! We asked for a refund so we could find a company that could help us, but they refused. Beware!!!

Called today when our Samsung dishwasher stopped working. Called ABC and talked to a young man who…read moresounded like a stereotypical stoner. Exact conversation: "ABC Appliance." "Hi, I would like to schedule an appointment to have someone come take a look at our Samsung dishwasher that has stopped working." Silence. Then: "Can't help you there. (Stoner laugh) then another long silence. "Okay, bye". Then I sat down and wrote this review. I don't know how this place got the reviews it did but when you've got Spicoli from Fast Times turning customers away, how do you stay in business?

Efficient and professional service. Our 12-year old Amana refrigerator (bottom-drawer freezer)…read morenoticeably quit working Monday evening. The food in upper refrigerator section felt room-temperature while the food in the bottom freezer was still frozen with a bit of frost forming just inside the drawer seal. Realizing we were outside regular office hours (~7 PM), we emailed/contacted four 24/7 appliance repair service providers. The first to respond could not schedule us until Wednesday; the 2nd service provider to respond, ABC Appliance Service, offered a repair date set for the next day. We asked them to contact us in the morning and a repair-person was scheduled sometime between noon-3 PM. At 12:20 PM, Bill showed up and after looking at our refrigerator, he diagnosed an inoperative "control panel." He explained why it wasn't a temperature-sensor issue (our thought) and why it wasn't a compressor problem (thank goodness!). Bill replaced the control panel and set the (default) numbers and told us that after 20 minutes, the refrigerator should finish up a defrost cycle and start becoming cooler. ABC Appliance Service response was immediate. We agreed on a reasonable appointment time and their service repair-person showed up, diagnosed, performed the repair and was on his way within a total of 40 minutes. We were very happy with their service.