Cancel

Open app

Search

TriGen Appliance Repair

4.2 (71 reviews)
Open 9:00 am - 10:00 pm

Services - TriGen Appliance Repair

Cooktop repair

Appliance installation

Range installation

11 More Services

Range repair

Appliance repair

Stove installation

Stove repair

Dishwasher repair

Dryer repair

Freezer repair

Ice maker repair

Oven repair

Refrigerator repair

Washer repair

TriGen Appliance Repair Photos

You might also consider

Recommended Reviews - TriGen Appliance Repair

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Now a warranty is "doing me a favor"
David C.

I don't even know what to say. I guess it makes a big difference if Tom is asked to do a warranty repair. All I asked for was a reasonable ETA that he could follow through with, and I got a lot of crickets and reschedules. Tom may need a secretary, and a lot of training in customer service. I'll let the photos of our text exchange do the rest. Don't miss where he called me a f*ckin jack ass!

LOOK AT THE MOST RECENT REVIEWS I called Tom in mid October regarding oven repair, he asked for the error, I provided it and he was sure it was the temperature sensor. He had me prepay for the part, did some promotion of his other real estate related business, without asking if I had any interest, I followed up with him 4 days in a row and each day he said he would come by, on the 5th day he finally did. Turns out the sensor wasn't the issue. Ok, no problem, mistakes happen. He then said it was the board, asked me to prepay for that ($340) and then, as you can see in the text exchanges below, he kept delaying and delaying and delaying of course that was only with me following up, he never proactively communicated. After 6 weeks he offered a refund, I said yes please refund it and he said he would. A few days later he said he had to wait to receive a refund from the parts house. Then the excuses continued for another month with him insisting he would pay it back as a matter of integrity. I rested the refund on Venmo, which is where I paid him, he rejected the request. This guy has issues. Poor communication, no integrity, poor skills, and is not doing his father or grandfather (the other two gens of TriGen) proud. Do not use him. His comment below is funny, First he told me he was refunded then changed the story. I have sent multiple payment requests and reminders via Venmo, I added a screenshot below showing the request send on January 6th, which i have sent reminders for, so he has my info. If he had any intention of a refund, he would have paid it. As soon as I receive any $$ I will edit this review.

Drilled into my countertop
Sam A.

Tom deserves negative stars. He insisted on spending 7 hrs to fix my old dish washer when he should have just advised us to replace it. He watched Youtube videos during the appointment because " he just wanted to know for him own knowledge" while charging me by the hour. I asked him to stop the "fixing" since it was going no where and he kept saying it would just take a little longer. In the end my dish washer still didn't work and he tried to charge me $800 for his labor. We ended up paying him $500 just to make him go away and got a new dish washer for $480. A total disaster and waste of my time and money. Also, he drilled into my quartz countertop to secure the dishwasher. The screws fell right out and I am left with a damaged countertop. I didn't even want to pursue damage because this guy has some serious issues. I am compelled to warn other people about this extremely horrendous experience.

See all

6 years ago

Helpful 5
Thanks 0
Love this 3
Oh no 0

6 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 9
Thanks 0
Love this 2
Oh no 0
Photo of Rob M.
189
10
10

5 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 3
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 4
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 5
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of K G.
4
67
8

6 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 5
Thanks 0
Love this 2
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Sam A.
0
12
19

5 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 4
Thanks 0
Love this 2
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Jon W.
3
10
0

6 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 7
Thanks 0
Love this 3
Oh no 0

6 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 4
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Syd R.
0
32
9

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tina H.
43
55
0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Mike S.
102
8
1

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J F.
0
12
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rod G.
3
48
0

7 years ago

Business owner information

Photo of Thomas C.

Thomas C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - TriGen Appliance Repair

Review Highlights - TriGen Appliance Repair

We contacted Tom (on a Sunday afternoon mind you) and he was over at our home in 2 hours to Repair our Dryer.

Mentioned in 51 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Appliances & Repair 5,489 times last month within 15 miles of this business.

Verify this business

Bold & Short Repair - Logo

Bold & Short Repair

(57 reviews)

Vitalii from Bold & Short Repair replied within minutes of messaging him for repair services on a…read morelate Saturday afternoon. I described my issue with my freezer (loud buzzing sound when the motor comes on) and he was able to schedule a technician to come by on Monday afternoon to work around my schedule. The technician, Vasyl, texted me when he was on his way and arrived promptly as scheduled. He was able to quickly diagnose the issue (ice build up that was hitting the freezer fan when it turns on). To repair, I needed to move all the food items out of the freezer and into coolers, and Vasyl was able to quickly repair the issue by manually defrosting the ice build up using a commercial steamer tool. He inspected the fan and it was still operating normally and no buzzing, so it did not need to be replaced. He was able to diagnose the issue and finish the work within one hour of arrival. The repair price was reasonable and the inspection fee was waived since I went ahead with the repair. Vasyl also answered my questions about how to prevent this from happening again and also some recommendations on future fridges when it is time to replace mine. Vasyl was very friendly, professional, and courteous. Thank you Vitalii and Vasyl for fixing my fridge on such short notice. My family really appreciates the quick turnaround, fast diagnosis and repair, your transparency on the issue, and not recommending any unnecessary replacement parts. You saved us money from buying a whole new fridge!

Were so easy to work with! Very easy to schedule, and confirmed with a phone call when they were on…read moretheir way. He was able to easily diagnose the issue, had the part, and had my dryer repaired within 30 minutes. Very happy with their work!

Sir Visser Appliance Repair - Expert Appliance advice when you need it.

Sir Visser Appliance Repair

(7 reviews)

I canceled a diagnostic service with another company because they charged a fee, but would not put…read morethat toward any repairs. Sir Visser applies the diagnostic fee to any needed repairs. In addition, they have an option to purchase a new appliance if the repairs are too costly. This would be at a discount, as well. There was a four hour window. The tech came promptly and was very focused and professional. He quickly diagnosed the issue, and was able to fix the problem without having me purchase a new door. That would've been way too expensive. Very honest!

AWFUL SERVICE !! Do not hire them under any circumstances!! The team is completely incompetent…read more They ignore your voicemails when you are telling them to come back because their team didn't fix the problem. They sent 3 different technicians to "fix" the dishwasher & it's still broken! The second & third technician that came said their previous partner that was at the house ordered the wrong parts & they didn't know why they ordered what they ordered! They also let me know 1 of the technicians that came no longer works there because he was incompetent! The manager John is very rude & had a nasty attitude when I was complaining about the service on the phone. I tried to come to a solution with him but he refused. Customer service is terrible, team is incompetent. Do not hire this company under any circumstances! They wouldn't even refund us our $220 which they said would be applied to the end bill when they were done fixing The problem. The problem was not fixed after 3 visits from 3 different technicians & 2 two months of being ignored when we were asking for follow ups & time frames! We asked for a refund so we could find a company that could help us, but they refused. Beware!!!

TriGen Appliance Repair - homeappliancerepair - Updated May 2026

Loading...
Loading...
Loading...