Tom has been around at least 20 years and probably twice that. He answered the phone on the first…read morering even on a holiday Monday morning, and with nothing more than a model number, diagnosed my dishwashers issue for free. I've had him out to my house a couple times before and he is the smartest and most reasonable and patient guy you could imagine. And if you want to do the small repairs yourself, he's happy to guide you on what to watch out for. And he's an expert on laundry! If you have ANY appliance repair issues, Tom at All-Tech is your guy. I just hope he doesn't retire any time soon!

We got excellent help from All Tech Appliance Service, for no charge! Yesterday our gas stove top…read moreelectronic igniters did not stop even after the burners lit. My wife called All Tech and they diagnosed and solved our problem over the phone. He recommended waiting 24-48 hours and retrying. We did, and it worked - the mechanism had likely gotten wet during cleaning. We appreciated the courtesy, interest, and the solution!

Took care of my washer and had it running quickly. Nice workers. Came out right away and follow up…read morewas fast too.

If I could give Expert Appliance Repair six stars, I would. Leo from EZP fixed my Sub-Zero. He's…read moreexcellent and performed quality work at a fair price. I've definitely saved his card and will be using his services in the future. Also, I'm going to share his contact information with my friends.

I appreciated the prompt, professional, and friendly service. Maintaining my appliances beats…read morepaying for new ones every time. My washing machine is mold-free and working beautifully.

Erik was great. Came to our house when scheduled, calling ahead to let us know time. Fixed our…read moredishwasher door spring - an easy job but our installation was odd and he figured it out and repaired same day. Would use again and highly recommend.

I spoke with Lionel on the phone, he was professional and very friendly. He helped me to schedule…read moremy dishwasher that needed to be repaired. It's stressful to have a broken dishwasher and he made the experience positive as it could be. Bikram came and was very friendly and professional. My kids were around and he was very respectful and kind to them. He provided excellent service and made the whole experience very positive. If you are looking for professionals-look no further!

1st visit, didn't take my advice, so they had to order parts. Left the clothes washer not working…read moreat all, tho we were told it was OK to do small loads. I had to troubleshoot, unplug, reset the breaker, etc. A week later, they arrived with the parts, but the tech needed help & said they would return in a day or two - 3 days later, I called and was told that it would be another 5 days before they could complete the repair. PS: Apex is working for Brink Property Management per my landlord ...

Unable to properly diagnose drain pump failure in my GE dishwasher. Suggested a expensive…read moreunnecessary repair, got a qualified repair person out with a computer had a fix shortly after. Tried to call and resolve the trip charge cost with no diagnosis but have little luck. The picture is the company I would recommend.

Maytag washer on the blink, he came out and after 45 minutes tussling with it, realized it was a…read morefaulty water inlet valve. Came back 3 days later with the part, no fuss no muss. Same price on the part as an OEM from eBay, so even economical.

Only a week before Christmas and my refrigerator/freezer wasn't keeping its temperature. I was told…read moreby a previous "so-called" professional that I needed a new compressor. I called Tom and asked if he can replace my compressor and he said, " I don't replace compressors." I said, "OK thank you" and hung up the phone. Not long after that he called me back and asked me, "how do you know you need a new compressor?" I told him the story and he was appalled that the "so-called professional" didn't even pull out the refrigerator to take a look. Of course this is my first time dealing with a refrigerator issue so I really didn't know any better. Long story short, Tom was on his way within two hours. He drove an hour to get to my house on a Friday night. Within about 20 minutes he had fixed my refrigerator but wanted to wait a little while to make sure the compressor was regulating the temperature. While we were waiting he took a look at my dryer. (for free!) This took about 20 minutes, then he checked the refrigerator temperature and what do you know the refrigerator/freezer temperature had dropped dramatically! I was quite surprised to say the least. At this point I was a huge skeptic that my very old refrigerator was going to be fixed. Not only did Tom go above and beyond he kindly wore a surgical mask that I provided him. I have a weak immune system so I need to be extra cautious and Tom was more than willing to accommodate my request. Huge points! Tom really knows his stuff. He's a great communicator, trustworthy, genuine, and will be on my speed dial as my "go to guy" for house repairs. I would highly recommend Tom!

I'm really happy with Trigen Appliance Repair. It had been difficult finding someone who could help…read moreservice a gas range ignition issue for my tenants at my property in Seattle. Many vendors I reached out to were either simply not responsive or unable to work on the gas range type that I have at my property. After spending so much time researching vendors who may be able to help... I was really happy to have found Trigen Appliance Repaaur. My interaction with Thomas from Trigen from the get go, however, was a completely opposite experience from other vendors I interact with. Thomas was super responsive via any communications mode I had with him, be it yelp messaging, text or phone. I pretty much get a response (and not just canned responses..but rather..customized answers that were specific to my issues) from Thomas within 10-15 minutes. What I liked about Thomas from Trigen is..I think he genuinely cares and is passionate about the work that he does. He isn't all about money..and genuinely wants to help you resolve your issues. In a specific case, when I described my issue to him, he even suggested trying to diagnose something that may allow me to fix the issue without him even coming to service, which was a really nice attitude he had about his line of work. During the fixing process and because of me being a landlord living far away from my property, he updated me the progress and recommendations throughout the steps. Heck, he didn't mind fronting his own money first to obtain a part needed to fix my gas range either. I really appreciate Thomas' help and would wholeheartedly refer or use his service again in the future.

Chris has come to my home as well as my rental property to service appliances several times. I had…read morehim service all the appliances to establish a baseline. He knew the diagnostic tests to run on each appliance and found problems before they became more complex. He provided same day service on his most recent call, and he recommended replacement of a washing machine rather than repair because the parts would be more expensive than replacement. Highly recommended.

Took advance and gone !! Unprofessional . Donot hire them…read more Took more than 500 usd to find my refrigerator. Never heard back . Tried reaching him and he is always busy , on vacation , some e died . Lies .

***** FIVE STARS ***** Make ASAP your first telephone call…read morewhen ANY of your major appliances are on the fritz or kaput!. If ASAP cant fix the problem no one can! We have been a customer of ASAP & it's parent company for 25+ years, they have never failed or let us down. Very easy scheduling. Their Technician was highy competent & experienced. The Tech was very respectful of our home. After a few minutes of troublshooting the Tech was able to accurately diagnose the problem. Ordered the parts needed to repair my 14 year old Whirlpool dishwasher. About a week later with the new parts the same tech installed them, then tested the Whirlpool dishwasher & found it operating correctly. When finished, the Tech cleaned up, collected the payment & left, a friendly seamless transaction. ASAP hit another HOME RUN with us.

Just a bad experience with this business, I had high hopes given the good reviews. But the lady on…read morethe phone was just plain dismissive and not understanding. All I wanted was a door boot seal replacement for my washing machine. And they still want to charge me full diagnostic fees ($129), even when there isn't any thing to diagnose + labor ($30 per 15 min) and just hung the phone saying we don't negotiate. So if the tech takes an hour, I am looking at more than $250 (with taxes), when I am supplying the part!